Reviews of Tropicanna
4.5 (111 reviews)

My wife and I are regulars. Multiple times a week. Thier selection is awesome sure. Store is beautiful, even matches my hair (pink.) But I honestly don't go for all that, it's the staff. Each one has been cool, friendly af, no hint of rudeness but still professional 100%. Looks like it's a great place to work so why wouldn't u wanna shop there? My advice, if you're looking for a new spot to pick up the chill/bomb herb, then you need go no farther than the homies (genderless term btw) at Tropicana....the one in Santa Ana though on Grand. I don't know the other place so I can't vouch for them mofos. Peace.

Accurate hours and competitive prices. Huge assortment and the staff is good unlike the used car salesman vibe at other dispensers.

Thank you Tropicanna Staff for always being so nice and helpful. For all the medicinal and recreational cannabis consumers who fancy an incredibly delicious, fragrantly aromatic, indica dominant hybrid strain. I Highly recommend Cereal Milk, from Cannabiotix #CBXLIFE. It is an Outcredible strain for relaxing and for me, an excllent pain killer. Oh yeah, Outcredible is 10 shelves higher than incredible.

CINDY is hands down amazing! I came to Tropicanna for a friend but needed so much help exploring and finding the right product. Cindy was so informative and patiently spent her time with me explaining everything I needed to know. I've never encountered such excellent customer service as I have today. Great place, great quality and definitely great employees. Thank you again so very much Cindy! You are one of a kind!

Some Bud Tenders are more knowledgeable than others, but everyone is helpful if you have questions.  Don't hesitate to go here if your curious about using Cannabis to treat pain or other ailments.  I buy edibles for my wife who has chronic pain.  They have a variety of products with different levels of THC and CBD.  Just tell them how you want to feel and what you're concerned about and the staff will steer you in the right direction.

This was my first visit to an establishment like this . I had my best friend with me that educated me on everything. We had a budtender or something like that lol. We informed her that we needed time to look before I made my decision. After my friend explained everything and I made my choice our budtender went to help someone else and we got a new one that check us out. Nothing else interesting to talk about. I do like the options I purchased.

Went to Tropicana for the first time... prices were right and the Dime carts I purchased were legit ... good place to go in Santana...

Shoutouts to y'all for having exclusives and first time patient deals I got my Kobe jeeter + Christmas edition jeeters 15% off. Friendly staff and great top shelf options. Also the only dispensary I found that carries 710 labs half oz. buy 2 get 20% off I've probably bought 3 ounces already! Candy chrome, tester51 and rozay have been my fav! And management hooked me up with some swag so thank you!

Been here countless times. I have been to a LOT of dispensaries nationwide, and Tropicanna is easily one of my favorites. I wish cannabis was less expensive, overall, but Tropicanna is always fair with their prices when compared to similar services in the area. They always have a GREAT selection  of really great products. I've never felt like ANYONE was unfriendly to me there; they are quick and prompt but also are totally cool with you hanging out for a bit and admiring the inside. An extra added bonus is that THEY HAVE A BATHROOM INSIDE! This bathroom has saved me MANY times during long days of running errands around Orange County.Their rewards program is nice; after you earn enough points, you can claim prizes like 15% off, and sometimes this store does contents/raffles.Great vibes! Love the flamingos! Even the security is nice; one time they complimented me on my TEETH, even; super nice folks.

I received an e-mail form this (Tropicanna) organization for solicitation and I was not interested. I believe they got my email address from an attempt made by me in the past to make a purchase, but because in my opinion they sounded flaky on the phone  I declined to continue. Please understand that these people will ask you for a photo ID and if they seem sketchy you are playing Russian roulette with your personal information.   When I attempted to click on the "unsubscribe link" I was asked to open a file and down load", can we say cyber attack. When I hit the reply link my request was denied. I don't know why I see so many positive review on yelp about this place because they look sketchy to me at best. I have shop at New Generation in Santa Ana for years and have not had any issues.Do what you will but Tropicanna sounds like trouble.

Solid place - they get plenty of varying selections and give you enough reasons to come back frequently. So far it is the prettiest dispensary I've been to - I LOVE the paint choices. All I wish is that the interior was just as zany!

It's always a pleasure picking up here, this morning I was helped with Shelly. She gave such a inviting and warm friendliness tending to my quick order. Shelly was very kind to answer all my questions and inform me on what they had for their Monday deals. There for real isn't another dispensary with such friendly energy from their employees. I respect and appreciate highly each person who has tended to me here. Still solid and the very reasons this place has stayed my favorite dispensary.

First time patient, shop is super clean and organized big thumbs up and the theme is on point, Ms. Jenny Duarte assisted me and was super friendly and welcoming went above and beyond with her customer service her customer service is the reason I will be a loyal customer to this shop thank you, real one .

A very flashy and eye-catching dispensary with a mint green and hot pink color scheme. They even sell cute flamingo merchandise like hats and shirts. It's even dog friendly because I saw the cutest dog on my way in.There's a decent sized parking lot next to the building and very nice staff. After providing your ID, you can talk with the staff to see what products they have because it's all locked behind glass cases. They provide free unmedicated samples so you can try what it tastes like before buying.It's also 15% off your first purchase and 10% off if you return after buying one of their merchandise like a hat or shirt.Overall, decent selection and fun aesthetic.

Wanna run a weed store to the ground?  Invite a bunch of dumb shits not wearing masks to your toy drive.  I'll never be back.  Luckily Santa Ana has a dozen shops.

DONT GO HERE! This place is whack. They don't include the tax in their prices so you will not be getting "deals" you thought you were.

I went back to the Tropicana and they did make it right and replaced my cartridge , But honestly the box is not sealed and the only thing stopping an employee in any dispensary with items not sealed is a persons integrity  .  Thank you for treating a customer right !

Place is great! 1st time here.  Glad I came. Had a good experience for sure. Darlene was very friendly and informative. I appreciate her help. Thank you  I will definitely be coming back.

Ask for Shelly H. Tell her the experience you're looking for. Over a friendly chat, she'll pick out the perfect product for you. She did for me. And I'll be back to chat with her again.

Jennifer was so helpful and knowledgeable. She had great customer service and she was so nice. She helped us pick out the perfect flowers and edibles. I would absolutely come back here again. We got a 15% discount for being first timers to this dispensary. Also, just a side note, there's a really cool painting of Scarface on one of the walls :)

I came in here for the 1st time today to purchase tinture. I had my mind set on a certain brand, Nick F. was extremely helpful and friendly with questions I had. He was real outgoing and happy! Totally changed my mood! I will definitely be back.

I stumbled upon this gem after being a long time customer of Bud&Bloom. I left B&B disappointed one evening after they refused to do an exchange for me on a product that was defective, which is totally fine, however the girl who assisted me was such a jerk about it. Anyways! Back to The Big Tropicanna.. , I went in a few days later and was greeted by a nice gentleman I think his name was Vincent and an extra smiley Security Guard.. they explained the whole process and discount for being a 1st time customer .. then I was immediately helped by a super awesome chic Phoenix, she helped me, answered my questions, gave me an analogy with  fruits (yes she dummied it for me :) ) and just overall won my business. I'll be back soon thanks guys!

Tropicanna Aqua baby Sell me tinctures don't say maybeStrongest oilsCome from youTropicanna Love the blue.

They advertised a deal on the their website for plug and plays. It also said free delivery within 10 miles. When I tried to order delivery, it said they don't deliver to my zip code even though I live 9 miles away. I went in store to buy them but when I got inside I was told that that deal was online only. I was confused & asked a couple more questions but was told it was online only. I was already there so I bought them. The next day I commented on their ig about what happened & they deleted my comment. I made another comment & they deleted that one too. I sent them a message with my receipt as proof that I wasn't given the discount. I guess they didn't like that bc instead of offering me store credit or even an apology, they blocked me. Awful customer service. Will never buy from here again.EDIT: One of the owners, JT, reached out to me personally which I appreciated. He apologized, I apologized, we're all good. A mistake was made but he made it right. I will definitely be back.

First time going in and everyone was really kind and helpful I was helped out by Shelly. She explained everything well and answered all my questions, I even got a 15% off on my purchase for being a first time patient ! Definitely will come back , they have a lot of different selections and a lot of good brands you won't really find anywhere highly recommend this place !

Absolutely a great placce So very friendly and helpful from the time you go in the door to check in, to going to the counter for one on one service to find what you're looking for. Even the customers  were all nice and gave info on what to get, deals, etc. A+ all around!

Not quite sure if it may be the hours i go to or just because it's a less visited spot but the parking always seems great - ample enough parking right next to the building that makes it convenient to quickly get in and out. Because there is usually not a lot of people there, there hardly ever is a wait time (or line) to get checked in or to get help from a budtender. ATM machine is inside, staff is friendly, and the Florida, bright color, flamingo vibe aesthetic they got going on is pretty cool so they are all wins to me. My only hesitation for the full 5 stars is simply the lack of selection sometimes available. I do enjoy the convenience of this store and i have never received bad service, but i usually tend to i notice that the variety of selections for me available on Weedmaps will be found at other clinics many times over compared to here. Besides that, great place for sure, thankful this is still an option during this pandemic.

Wow totally impressed! Came for the very first time and not only is the place got a vintage club vibe but the staff is amazing! Darlene helped us & she was so cute and knowledgeable and took the time to show us a few different strains and inform us of the prices with the best attitude! Nothing worse than a rude bud tender... not here :) Clean and professional. Happened to be in the area since I'm usually based out of Anaheim but I'll admit I'll drive to Santa Ana just for this! Haven't been to a dispensary in a while and glad this was my first experience back! Thanks for providing excellent service and quality bud! Bringing my mom and brother soon to check it out as I'm pretty darn impressed! Thanks again for the outstanding service!

First time coming into the shop and can honestly say I will definitely be going back constantly. The budtender Shelly really made me feel welcomed and just gave out a really great vibe. She recommended me the unruly OG kush and can honestly say that shit put me on my ass, definitely worth the price. Thanks again Shelly!

This place is the best. Very helpful very friendly from security to the staff BRAVO. Can't wait to go back. Great dealsWent in today AMAZING And got a tasty ROVE "Bellini" WOW ALWAYS Thank you

Came in because I was having a hard time falling asleep. I wasn't sure what I needed exactly but Shelly helped me out tremendously, she helped me gain knowledge on the different kinds of products that could help me sleep, relax and feel elevated with out getting in my head. Shelly I really enjoyed the delta-8 tablinguals. Thank you!I came in yesterday and purchased the smokies sour peach w/delta-8 due to her recommendation last week again.. I was not disappointed, most of the gummies I've taken in the past either make me feel super drowsy or really sedated. Being new to all these products I was overwhelmed but Shelly was patient and persistent with helping me understand and walking me through every single product and question I had for her. I have really high anxiety her patience with me made me feel so welcomed, Shellys knowledge made my first dispensary experience at Tropicanna very memorable.Tropicanna has gained another loyal customer thanks again Shelly!

I'm not one to leave reviews but after coming here and being helped by Shelly I just had too. Shelly is super chill and really know her stuff. She sold me these Raw garden vapes and they were exactly what I needed. Imma come back and get more of the mendo sunset forsure. Shelly thanks for all they help and hope to see y'all again.

I was a new patient tonight, and even tho they were so busy, Henry was so patient and walked me thru everything I needed. I trusted his opinions which turned out to be very, very good! Thanks again Henry! Your so sweet and patient and really showed you cared about what I wanted and needed. See ya again soon!

Super friendly staff, clean location, not too busy. Prices are about average. Would happily return.

I was helped by Shelly and she was awesome! She went above and beyond to answer all the questions I had and thoroughly explained the differences between products, which helped me to pick what best fits my needs. I love the whole vibe of this place and will definitely be coming back again!

Honestly, I've been to this place twice and it's AMAZINGSuper friendly staff, affordable products, such a great vibe and so clean They even allowed my dog inside ! I love pet friendly places and I love the overall vibe of the place Can't wait to go back!!

First time at this dispensary and I loved the easy check-in process. I was helped by the lovely Nick, who was pleasant and informative. I purchased three products: kikoko edibles, yumma karma tincture drift and high gorgeous topical. All were reasonable priced. But the $30 extra in taxes...whoa I think there should be a sign telling you the % of tax.

Call me an optimist, or call me a regular dispensary customer who has never experienced the quality of service, experience and all round feeling of how it felt to bee a customer at Tropicanna. From the first couple seconds of arriving, we were met with a security guard that any dispensary would love to have but also gave no feeling of animosity or mistrust. He was welcoming and professional, checking people in and helping to move the line along, just part of the team in the best way. The service we got was incredible... I wish I remembered her name and I will try to get it but she was a long haired, blonde girl with an energy and personality that exuded love and a genuineness that I've always wished bud tenders would have. She gave suggestions for a nice evening out, was genuinely interested in her customers and just had a lovely feel about her. The establishment itself was an awesome one to enter as well. It was like walking into a small Palm Springs boutique hotel but in the middle of Tustin! I just really appreciated our experience and my boyfriend laughed at how happy I was when we left but, I felt it was well worth a review. This place definitely has my future business. Thank you!

Shout out to Annalya, she was very helpful and patient over the phone placing mine and my boyfriend's delivery order. I personally work in the cannabis industry, and it's clear to me she has her product knowledge on point. Not to mention the delivery driver, Steve, is amazing! He has delivered to us several times, and he's super kind and efficient. Thankful to have a dispensary with a good team and product line in the OC!

I love coming to this shop! There's always a place to park! The aesthetics of this building are wonderful and set the stage for an ultimate cannabis purchasing experience. I'm usually greeted at check in by the staff member who will be helping me, but during busier times I've been able to kick back in a comfy chair while I wait for someone to become available. The selection is great, they have options for every budget and different vendors in every day doing promotions and brand specific education. They also have some killer daily deals on Weedmaps, definitely worth checking out before heading in.

I was visiting Southern California I'm looking online for dispensaries near me. We come from Nevada where marijuana dispensaries are everywhere really a dime a dozen. So selecting a dispensary in a new city can be difficult when you have no experience with their culture. Luckily I found Tropicanna dispensary ....I got the recommendation from one of their owners while they were visiting Las Vegas for a cannabis convention. The name ring a bell so I went directly to their dispensary , I was so happy to find out that the staff was already implementing social distancing policies and wearing masks. They even offered masks with the Tropicana logo so that you can get a discount of 10% off your purchase. They always have a good selection reasonable price is an ATM because they are cash only and the bud tenders make really great suggestions I've never left unsatisfied I will continue to come back

I came to the Tropicanna to see what all the hype was about this cool new mint green building. I must say it lives up to the hype. From the moment you park in the spacious parking to making out like a robber with my amazing discount. My experience was sublime! The budtenders were educated on all their merchandise. Very friendly and patient with all my questions and concerns. I was informed the dispensary has Women empowering Wednesday's. Like c'mon, it doesn't get better than that! I highly recommend this place to anyone looking for a great experience. With the plus being "it's so purdy"

5 star treatment soon as I walked through the door ...I recently saw my roommate with a Tropicanna hat and thought it was dope AF ...so I walked in a week later to see if I could buy one ...and the employees and the owner I assume came out and gave me their very last black Tropicanna hat for free! ...  super friendly staff and product was amazing...no BS no over charging no hassle ....I would recommend this place to everyone .

Amazing selection and the staff is the friendliest and most helpful. Kim was amazing! Also lower prices than everywhere around!!

5 Stars : Customer Service 5 Stars : Knowledge!!!!!!!!!!5 Stars : Product Quality & Selection A hip & cool, genuine welcome from the second you walk in, from the Owner's & Staff alike. Definitely more of an experience than the rest.

Every-time I visit is an awesome experience. The product selection is fantastic. What really makes this location stand out though is the budtender knowledge. They are always so helpful and give awesome recommendations while keeping in mind your budget. Nick helped me today and it was like visiting a friend! Thanks!

The staff here is warm, friendly, and knowledgeable about their inventory. The store stands by its products and does its best to clear up any issues with manufacturer defects with merchandise.

Believe the HYPE... It's REAL!!! If your ready for a truly special Cannabis shopping experience, do yourself a favor and go visit Tropicanna! It feels more like a Cannabis CLUB than a dispensary... No cookie cutter store-front here, this is what the industry should be looking like. There was obviously a lot of LOVE and thought put into the build-out and culture of Tropicanna and you'll appreciate it as soon as you lay eyes on the building. The Vibe is Fire, the staff is Fire and the Weed is Fire!!! Only thing you won't like when you go there is leaving... STAY LIT!

This place is cool AF! If you want great customer service and knowledgeable staff come here. They have great options. It's a cool store very unique Miami Vice Vibes cool people and great cannabis products. I'm a fan! Check it out if you are in Santa Ana.

We have been here a few times now, they have some really good pricing on the 710 labs sometimes. What keeps us coming back is the professional customer service we receive every time. Everyone here actually LOVES their job. They all go the extra mile to help you and introduce you to new products. We stick to 710 because it's just what we like but boy do they do a good job up selling without being noticeable.My boyfriend and I have been in the industry for awhile and it's hard to come across workers like they have. Nick thank you so much for a pleasant experience, you're amazing and I absolutely loved your vibe. Keep up the happy spirits! we're going to start coming in the mornings now so we have you as our tender. Thanks for everything guys!

Went in today after a long day of work. Walking up i was immediately greeted by their security guard outside and at the door, the girls who had checked me in were so kind as well. Darlene had helped me out at the counter and made me feel so welcomed, immediately striking up conversation! She helped me find the perfect product and at the register i ended up being a few dollars short. Darlene called over her coworker Jenna and she was generous enough to cover the rest of the cost. Made my day, thanks Jenna! The atmosphere in there is awesome and the customer service top notch. Shoutout to Eric too he was super sweet. Will be back soon and highly recommend :)

I love this dispensary. It's soooo aesthetic and the staff is so friendly. Decent prices too. I get really bad anxiety so I told that to the worked and she gave me THE BEST joints EVER. my best friend and I constantly thank her for finding us this gem.

I'm been going for a few months now, and I am absolutely happy with the service there. not only are the employees welcoming, but they are very knowledgable on all the products. one of your employees, Analisa, she is just so sweet, and remembers me everytime! she already knows my orders before I even say anything! lol...unless I have questions or what not. so I just want to say Thank you for having such down to earth people. I will be returning like always. this place is so neat, organized, and professional!

Not a lot of options but the people were awesome very helpful very friendly. Wish they carried more stuff though.

Had a great experience at Tropicanna. Diana was really friendly and helpful, answering all my questions and offering suggestions. The facility is engaged in proper etiquette to maintain a safe environment during Covid-19: six feet apart, plexiglass sheet to separate customer and vendor, staff wore masks and gloves, and hand sanitizer station. They also offer express pickup and delivery.

Easy access with plenty of parking!The shop is very inviting, and has a nice calm ambiance. Staff is amazing and they will take the time to make sure you get the right medication that fits your needs.This is now my number one spot !

It was my first time to this dispensary and Analisa helped me and my friend out and was very nice and helpful. Definitely one of the most welcoming people I've interacted with at a dispensary :)

Came in today and Analisa was the budtender who helped me! Just wanted to say, she is the best! Even before I walked up to her station, she wiped down the area for me. She was patient and knowledgeable. I had plenty of questions for her lol I spent a little more money than I wanted tooooo but it was worth it! Thank you Analisa, I'll be back soon!

I was referred to Tropicanna by a friend and was excited to see what the hype was all about! I came to purchase stiiizy pods and was helped by a sweet employee named Sabrina.  I told her it was my first time there and she was so helpful and answered any questions I had. I also got 15% off my purchase for being a first timer! I'll definitely be coming back!  Also keep in mind that they only accept cash, but they do have an ATM there if needed that charges $2 for using it.

I used to like going here but yesterday was ripped off I went in the morning to buy some weed with my friend and bought something costing ten dollars which was on a Monday so I got a scratcher and supposedly got 10% off the next time I went well I went back at night and bought the same thing but this time it cost $11 and the discounted price was ten dollars now if you do the math their is no discount

I thought why not give online ordering a try. So I picked Tropicana. What a mistake. First I picked my product.  Then I placed my order. As I was driving over they called me. I was told the order was cancelled.  NOT only cancelled but the product was listed incorrectly.  So I would have been charged more. Now if any other store or retail establishment did this the would have to honor the price. No remedy just a we are sorry for the inconvenience. Nothing more than a pot shop. Tax away and hike up the price for mids.

Went to CA last week and visited this dispensary. Honestly was the best experience I've had. Their staff was super friendly and their merchandise was great and at very reasonable prices. Became a rewards member too in the process. Next time I visit Southern California I will definitely be back at this dispensary.

Awesome spot! Very excited for the opening! The guys who run the shop are very professional good people.

Exceptional service. Judy A. welcomed me in and made for great conversation. She even let me in on some deals the store was offering.

I have been to a few dispensaries in Orange County and Tropicanna by far exceeded all my expectations. They have a huge variety of CBD and they are very informative and friendly. I felt welcome from the moment I walked in. This place is legit, clean and great service.

This place is extremtly over price!I don't recomend anyone to come in and get ripped off. Management gives bad vibes....

Love this place. Staff is very helpful and  knowledgeable. They always have the bomb bomb on stock ( unlike most places) . Thanks guys

Selection sucks. Customer service sucks. Got a price to buy something I left and returned a d behold it was a new more expensive price. Big fat ZERO

Came into Tropicana yesterday to pick up and Gabby helped me out . She was super cool and helpful. Ended up getting some pretty fire stuff

Tropicana is by far one of the most legit shops I've been to. Beautiful scenery all around and very informative. I was helped by the most awesome med tender who goes by the name Sabrina! She was very helpful, showed me the best for my buck and helped me get plenty with my budget. Because of her I am definitely coming back for my medical needs

Best dispensary in the area hands down... not only is their staff fully equipped with knowledable information, but the facility is fully equipped in every area of cannabis. I picked up their 710 labs Percy sauce, which was suggested to me by one of their amazing bud tenders, not only did it taste amazing, but the effect was more than what I expected. I'll be coming back very soon! Keep up the good work!

I've been to many dispensaries in Orange County and LA County. I've liked some more than others not because of the product but the staff working at these locations. Customer service is a huge role in where I keep spending my money . From the moment I saw the outside of the building I got a great welcoming vibe  from the vibrant colors. Staff was amazing I asked questions and they knew all the answers. There's a dope little lounge area inside , they have a vast selection of products. You will definitely find what you need here.

Everyone is always so nice to us here and always so helpful! I walk in immediately and everyone says hello. As soon as you go in, there is someone there helping you. My favorite thing is that it is super accessible (I'm talking to you my disabled friends). I always worry when using my mobility device that places won't be accessible but this place has a freaking ramp INSIDE and it's soooo smooth and easy to walk up. It is very easy on me and it isn't a steep ramp :) Anyways, I love everything about this place! The building color is also sooo pretty! Honestly, my only complaint is I wish they had a bigger selection of edibles but I know they are just starting out so I get it! If you are hesitant about this place, don't be, they are amazing and will always answer any questions you have!

By far the best dispensary I've been too, the product is always fire and just at the perfect price! They're always loaded with bomb edibles and beverages. Their staff is super friendly, never ran into a problem or came across a budtender I didn't have the pleasure of helping me. KIM is a rockstar and really knows her products!! Judith is another awesome budtender to come across! Thank you to Tropicanna for being the best in the OC!

Made first visit here after I checked out the reviews. Security guy friendly-not over authoritative like the other places I visited (Bud & Bloom, Evergreen). He swiped my ID and radioed the staff a new customer was coming in.There was a young woman and guy working, and the lady told me just a minute because she was helping someone else. The guy shook my hand and we discussed the medicine options. Unfortunately, they didn't have the exact item I was looking for but the gentleman went over my options and I also received a discount for my first visit (10%).As far as cartridges go, the pricing seems similar to the other legal spots in town (I don't buy from unlicensed). Service was above average, and I liked the store's decor and cleanliness. Upbeat vibe. Only criticisms are their vape inventory seems smaller than other stores I've been to and they don't have a happy hour yet. Service was above average, store was very clean, parking no problem, and staff are friendly. Thank you for being friendly and not having  glorified goons for security.

I bought a joint here yesterday as a first time customer. The joint was defective - it burned like an incense stick rather than a joint. Almost impossible to inhale smoke through it but you could fill up a room with all the smoke coming off the joint. I think it had a hole in it. I called Tropicana to explain the issue. They refused to replace or refund my purchase because I had already lit the joint.... how would we know it was defective before lighting it? It's unfortunate because they have a great location with friendly staff members but they have terrible customer service/return policy. I'll be finding a different dispensary going forward and I suggest you do the same.

This place has the CUTEST decor. The whole staff was very nice and welcoming from the beginning. Kevin helped me pick out some vegan edibles, which they offer a variety of ! I will be recommending all my friends to come check out this place. Definitely coming back here.

Seriously when I came here, I thought I was dreaming. It was so aesthetically pleasing in and outside of the building. You start off by having to check id's outside which is a little weird, but nbd. When I went inside everyone was eager to help and Sabrina gave me a tour and answered all my questions. It was good prices and I could rationalize each purchase. I easily spent over $100. They also have really cute shirts and jackets. I got a crop top and it is so cozy.

I absolutely loved everything about the experience inside of this dispensary. To the politeness of the guard to the wonderful Miami vice theme. But nothing tops this experience more than working with an experience and inviting bud tender. Erik is hands down the only reason I'm giving 5 stars. Best bud tender I've had.

Amazing customer service. Great vibe! The entire staff was a pleasure to work with. Will definitely be back.

Just left this place/FTP - access was easy. You can't miss it! Felt safe and comfortable upon arrival. The staff was quick to suggest products and were def knowledgeable. I was very satisfied with the customer service received from ever staff member- security included. Thank you guys, I will def be back!

A friend had recommended I check this place out because she had a kickass experience. Finally went in yesterday. From the outside the place is not hard to find because of the pretty neat color scheme and aesthetic of the building. The same goes for the inside. Went on a Wednesday and was told I'd get 15% off for ftp and also every Wednesday is woman Wednesday for 15% off, how rad is that? Eric was super helpful with helping me find some concentrates and let me look at a few open samples. Great customer service! Seriously! When I got home I looked in the mirror and realized my faced was all messed up from running mascara and eyeliner from being at a friends house earlier that day. No one said anything to make me feel uncomfortable and I was walking around in there like I had cried my heart out before walking in there haahaha. Will def be coming back! Great customer services, great price point, and great products. Will be recommending to friends!

Great first experience! Very helpful and clean! Keeping it sterile and practicing social distancing. :)

I absolutely love this store. I love the energy. I love the atmosphere. I love the customer service. I can't say enough about Tropicanna! It's a must see. They have had different deals every time I've shopped there so I've been able to really try different types of products. I have learned so much about cannabis and all the healing powers it has. I had no idea! What an amazing plant. Thanks for the knowledge guys! Keep up the great work!

They sold me a cartridge that doesn't work. When I took it back they refuse to exchange it for one that does. Don't go here if you expect the product to work. What a rip off, those cartridges are expensive and basically I can allot myself two a week so I just got screwed for the week. I will never come back to this Place I do not recommend anybody else go here

Great dispensary and great customer service! All of the budtenders i've met are awesome and help with any questions you have. Highly recommend too everyone

Hands down the most genuine people! The owners and all staff! Top notch cartridges! Highly recommend sherbinskis sunset sherbert and luene disposable if you plan on going on a short trip   10/10

Checking ID's on the sidewalk before entering on a busy street near my work isn't respecting my privacy. No other place does this, so I won't be coming back.

I love this shop! It's easily accessible and always parking! The inside is very bright and easy on the rules. Staff if friendly and always helpful!

As a first-timer, I am glad I came to Tropicanna.I'd never been to a dispensary before and, after browsing Yelp, I decided to go to Tropicanna based on the overwhelmingly positive reviews. I now see why people love this place.On the morning of 10/6/19 I pulled up to the bright teal building and was greeted by a friendly security guard. He let me know that the entrance was around the corner, facing the street. Upon entry, another friendly security guard asked to see my ID and then directed me to the front desk, where a cool, smiley gal welcomed me and chatted while she checked me in. At this point I realize how aesthetically pleasing the interior is. Bright, fun and welcoming, with tasteful decor. Really cool vibe going on here. I get into a short queue and I'm immediately greeted and welcomed by the cashiers, who, mind you, are busy helping other guests!! These folks provide excellent service, and i appreciate that about them. No more than 30 seconds later I am called aside by a gentleman named JD, who might be the owner or manager. I explained to him that I was new to these kinds of products and he let know that I could ask about any questions I had. Super friendly and genuine dude who seemed like he actually wanted to get to know me and what I was looking for. He was crazy knowledgeable and gave me a great recommendation- if he is the owner, he is really leading by example.I am then rung up by another friendly guy who chats with me about the product i chose. I didn't catch his name (tall, thin caucasian dude with a cap on) but he's the man (EDIT- I learned his name is Alex). He knows the importance of customer service- give this guy a raise!!Overall, I, too, had an overwhelmingly positive experience. I've never felt so compelled to write a positive Yelp review. Shout-out to the team here at Tropicanna. They are all rockstars and as long they are around I will continue to give them my business.

Best dispensary in Santa Anna hands down. They have amazing customer service and the staff has been very helpful with answering my questions.

First I would like to thank everybody over at Tropicanna for their quality professional customer service every question that I had was answered I'm very big on quality over quantity the products are amazing the vibe in the shop is incredible this is my new favorite dispensary in ORANGE COUNTY  I WOULD REALLY RECOMMEND THEIR FLOWER & CONCENTRATES. I love that the menu offers deals for all budgets we definitely appreciate it!

I have been to a lot of dispensary, by far the Tropicanna is the best I have been to.  I love the ambiance of the shop.  The staff are very knowledgeable and inviting. The location is very convenient.  Best in OC!  Victoria is amazing! Will definitely return soon.

Very nice dispensary! Good selections! Ask for Eric, he was super helpful and knowledgeable about their products. Will definitely be back

Such a beautiful & clean building with very friendly staff! They have a wide selection of everything cannabis and cbd options too. The building is bright so you can't miss it and the parking lot is easily accessible. Highly recommend!!!

It was my first time in a completely legit dispensary. There selection was amazing and their staff was very knowledgeable and helpful. They introduced me to some new products that are just mind blowing....Special thanks to my bud tender Victoria.  Make sure you guys ask for her.

I have been here multiple times (it is my go-to place) and they are all nice and good but today when I went in to get my regular stuff and I wanted to get something for muscle aches but had no idea what to get.. Eric was my bud-tender, he said he was the manager there. How lucky of me. He answered all questions I asked, gave me multiple options to choose from and patiently attending me while I was going theough different products and making my mind without rushing or trying to finalize the sale until I was satisfied. I am not exaggerating when I say he had patience and he knew his products.  And yes you all know about how clean and social distance friendly the place is. (My review is getting long, and I have more to say )At the end after the plug-n-play and flower he helped me with, I asked him if he had something for muscle pains. He says, "I have just the thing!". I think he went to another computer they have to look for their inventory may be and came back with two options. I picked one. I was short few bucks in cash.. in my head  I was like I want them all and I don't want to pay for atm charges!! was already calculating in my head what did I want more for now!!! and then he said I can use my loyalty points to get the discount(It literally came right to the cash I had with few pennys  to spare ). You can imagine how happy I was! Go here at least once! Eric if you see this, I opened it and used in my car before leaving the parking lot. And wow!! It worked instantly! I have been in pain for 3 days, out of my supply and busy to come in; I tried massager, heating pads, ice packs, those microwavable heating beads and even ibuprofen! Nothing worked.. I was getting so frustrated!! I can't stress it enough, It just feels so good to be relieved of that pain that I was starting to get used to. Thank you so much for helping me pick it and making sure I was able to take it home with me today. You Rock!

This IS the 2nd happiest place on earth. Updated website  with real time inventory.  Price was descent, web site informative and budtenders were very helpful. Can't complain when your medication gets delivered to your door.

Great experience here! I was confused about certain products to buy and Dolores was sweet and friendly and explained everything. Made my shopping experience so easy! I'll be back for sure :)

I can't believe I have been to this location about 5 or 6 times and have not written a review. Every time I go there I leave with a smile on my face and definitely feel like I came up. Lately I've been looking for pre-rolls. I don't really buy herb in bulk, I get my ounces elsewhere but sometimes I just want a joint for after lunch or randomly throughout the day while at work. So I got one of their up north pre-rolls I think it was a lemon thai, it was really good tasty. I got four house pre-rolls that were sativa. Now I can't make this stuff up, no lie and scouts honor, one of the four pre-rolls was empty. Has anyone else come across this? I thought about going back and letting him know but I figured it'd be kind of sketchy and they would think I was just some rando trying to come up. But if you look at my previous reviews you can see that I've been trying to find a new spot lately and haven't really been able to find a place that has good deals on pre-rolls. Their house pre-rolls are okay, they're definitely not worth two for 10 bucks. I would buy them again if they were five for 20 or even three for $10.

Tropicanna is the best dispensary in Southern California by far. No new dispensary could take out their supporters or clientele. We are FLOCKING STRONG!! The bud tenders are super nice and most of the time if you're a frequent customer they remember you and your order. When you go you need to order from my favorite bud tender is Cindy. She's a Disney loving stoner who is super cool. She gives the best service on the counter and her vibe is angelic! Overall I love this dispo. It's both recreational and medical so their adult consumers are a variety of ages starting at 18+. I frequently go their to cop the new inventory! They get new products every week and if they're out of a product (I.e. baby jitters joints) they'll make sure to order it to their storefront at your request. They're super accommodating! It's a flocking paradise!

Decided to try this place since it was near my usual spot. I was definitely pleased with the selection and variety of products. Everyone from the security to the bud tenders are super welcoming. The only reason for the 3 stars is due to their express pick up mishaps. I've ordered 3 different times through Weedmaps and each time had someone call and confirm my order. They inform me if my choice is available and when I can pick up. I make the drive, show up for them to tell me the item I ordered isn't actually available. The first time I figured it was a mere oversight... but after it happened a second time and then a third time just now I'm starting to reconsider if this shop really is as awesome as I initially thought.

Super cute and love all the pink Christmas decorations. Great products and pricing not bad. Huge spot, easy parking. Got 15% off for first time patient. I will be back if I visit the area. Thank you.

The vibe was right! The people including security were super chill. Totally what I expected out of that area. And the music.... can I please get the playlist I heard playing?!!? Now the edibles... good God I'm grateful I didn't take them on the plane ride! Lordt! I don't know if I'm becoming one with my mind or about to get pregnant! Jesus, Ali, Bubba,  somebody just take the damn wheel! RELAXED AF. Oh the place is super clean and DEFINITELY NOT grimy! There's a food stand outside to the left.... prepare yourself for the munchies!

They have many different options here for legal marijuana. Unfortunately they didn't have anything i was interested in. Small buds for high prices with lower THC percentages. Friendly staff, clean store.

I've been a regular here for a little over a year now, and I won't go anywhere else. They're clean, they have the best prices, a sweet variety, and everyone that works there are the literal best. They go out of their way to make sure you get exactly what you want, are patient, and know what they're talking about. I absolutely love this place. No complaints whatsoever.10/10!!

Super friendly staff. First time going here and the staff that helped me was still training but gave great service. She answered our questions and didn't make us feel rushed. We have a small mistake, but nothing that they didn't go ahead and fix quickly. Definitely recommend visiting. Loads of options and plenty of staff to help out.

This place is rad! If you want the feeling of what a dispensary used to be back in the day, Tropicana is the closest thing to that. The employees are friendly and the atmosphere is fun. Cindy S. helped us out today and not only was she knowledgeable about a variety of products, she was also super friendly and relatable which made my experience even better. So what are you waiting for? Stop reading this and go experience Tropicana for yourself! You won’t be disappointed.

Shelly H. was helpful and fun!! She is the Ace of Spades... informative, friendly and made my first visit a reason to come back. She has the elixir of love that all retailers should be looking for. Clean facility and well taken care of. Top shelf business!

This place is quite literally the best. Look no further for your new spot. The service is always incredible from the second you step inside! That and everyone has always had great product knowledge as well as good recommendations. Highly recommend!

Really great experience! There was so many options to choose from. The prices were really reasonable. On top of that, the customer service was outstanding! The lady that helped me I believe her name was Jenny, she was amazing! She let me know what the options were and what was her personal favorite. She gave me different explanations regarding each requested brand and type of strain. It was just a great experience overall, I would definitely recommend this dispensery to everyone!