Reviews of Consume Cannabis Co - Chicago
4.1 (51 reviews)

I was so siked and a bit anxious when weed became legal and all of these dispensaries started popping up. I'm in Jefferson park and this place is great! Everyone is super friendly and they are so knowledgeable! They make you feel comfortable and the few times I've been in have been positive experiences. The parking lot is a bit of a pain but there's usually plenty of parking around there plus superdawg is across the street! Keep up the great work!

People knew their stuff. They're all pretty cool. And it's much better than going where all the hipsters go.

The store formerly known as Zen Leaf.  I'm no Marijuana store expert (how could one be so early in the legality experiment) and I don't actually use cannabis but I could tell right away that this place was no where near ready for the recreational purchases.  Buyers were limited to only one kind of marijuana for smoking at only 1 gram of pre-rolled per day (meaning one doesn't get to choose between bud or shake or whatever) and the same restrictions remain 3 months later.  They claim shortages yet 2 competitors within a 15 minute drive offer at least 3 varieties.  The entrance protocol was like entering a dentist office or something.  The store itself is very disappointing: no menu board, no displayed cannabis, nothing in the store basically I don't even think they sold snacks and drinks (missed opportunity)All that aside, the person who smoked it in my house really seemed to enjoy the product and the customer service was good.  Maybe when the bugs are worked out it will be a better more interesting experience inside but for now it's just a boring rx pickup at a tight security Walgreens.

Everything you could want from a dispensary.*Quality Product*Polite Staff*Accurate Ordering *BUY MORE:  SAVE MOREWhat else is there to say.  GO, you have options.

I'll go ahead and give it a 3 just because everyone was so polite .. everything is behind a glass they give u a paper to choose the items off off, u cannot see or smell anything ... they only sell 8ths of flower at a time. It's over priced and the state taxes are $16.00 I only went here because of how close it was to my hotel... so Kudos on manners and politeness I won't be back tho .. over priced no deals

I'll be the first to admit, it took me a while to visit a dispensary because I was intimidated. Although, I'm not a heavy recreational consumer, but my boyfriend benefits from thc and cbd for medical reasons. This was the first dispensary I ever visited and at first I wasn't sure how the whole line and counter setup worked. But when I made my way to the counter I was greeted by the most welcoming, humble and knowledgeable individual. It was some time ago so their name has slipped my mind...maybe Mel? Anyway, they were so patient with us and listened to our needs and had a product to offer for every ailment. I was impressed. I could tell they really stood behind the product and really knew their stuff. Yes, it is pricy, but if I am going to shop at an establishment such as this I will pay extra for the experience and the wisdom that the staff has to offer. Thanks Mel ( I hope that's your name!) for welcoming us and sharing your expertise.

i need medical pot, you threw me out cause i hadda pee. i am sorry, i will not pee again. i can not call on the phone! i can not call on the phone!

I feel extremely uncomfortable and unsafe coming here since masks don't seem to be required among employees. I was serviced by a gentleman who had his mask on his chin, not covering anything. I sanitized everything when I got home. Service has been subpar.

Great place, quick service and a knowledgeable staff that will custom fit a cannabis regime for you. I pre ordered online as directed, which help cut wait times significantly. Due to covid they prefer a preorder, plus they're now offering rec rewards programs as well so lll be able to bring my friends who don't have cards and save them money too. By far my favorite dispensary to work with. They are fantastic at following covid procedures. Loved working with my favorite budtender, she always picks the best recommendations. Never once have I felt rushed or unsure of products working with Alison. If you want to become a medical patient or just visit recreationally, I encourage it. I don't shop anywhere else.

Great dispensary. HORRIBLE parking. Employee cars overtake the entire parking lot. not sure why customers have to park on the street.

Went here 1 time, way after the legalization,  preordered and had to wait an hour after my set pickup time and there was not a lot of traffic. Will not return here.

I love coming here the other dispensary suck!!! I want to thank Marielene she was amazing. She was super friendly and very informative thank you so much for being nice to me. I will be coming back to only this location.

Love this place! Great prices and products all around :) wish there was a closer location to me.

While this place is good and has nice buds (when rarely available) you expect a certain standar of quality when paying 80$ 1/8ths.  Just purchased one that came with several nugs like this pictured.  If this was my dealer and I was paying 50$ I wouldn't even hesitate however from a licensed dispensary charging $80 for an 8th you expect better quality control than to get a bag that is 1/2 stem weight.  Not sure if this is on distributor or dispensary...but I'm a little upset with consume for charging me top notch prices for mediocre quality control

As of writing this updated review I'm currently a medical patient and Consume is my primary dispensary of choice. And my thoughts and feeling are pretty much the same as stated in my previous review. Janelle (who handles patient orientation and obtaining your card) went above and beyond to help me get this ball rolling. My only nitpicky is one of the security guards (the tall one) acts a little too goofy to be taken seriously in a security role. Especially since dispensaries/medical marijuana are now legal in Illinois and need to keep a good image/ reputation for medical marijuana to be taken seriously in Illinois.

This place is top notch. I'm finally free to say this but anyone who complains about this facility is either A. Burnt out and lacking any legitimate brain cells or B. Frustrated cus the staff won't jerk off their own ego. The type of self entitlement that these customers exhibit is parasitic beyond belief. If you came here to bitch- go back to your street dealer scrub.

Awesome place and I HIGHLY recommend it! Very clean inside and an amazingly helpful staff. They answered all my questions and helped me to get on my way to recovery and relaxation! They service medical patients every day, and recreation wed-sat, so keep that in mind.

Definitely 5 stars.. super friendly and intelligent staff, everyone from the front door person all the way to the people giving us our products in the back. Clean place, well organized and they are so kind and knowledgeable..I love that they have a parking lot!

Wow what can say- as far as everything this dispensary does it right! Express pickup for medical is wonderful, and they always have staff out in the lot to make sure you have speedy service! They price products pretty fairly, and (so far) they have kept them consistent & usually have whatever one needs in stock. Truly hoping this dispensary can keep their prices at a fair point, as others have insanely high prices for the exact same product. Thanks consume!

From the security to the very last employee....this place deserves 10 stars. It's very rare to walk into ANY place of business and feel as welcome as I do here. Great selection, fair prices, easy pre order, and most importantly, great staff. Special thanks to Janelle, who was amazing to work with while getting my med card. If you're a veteran and you need help, I highly suggest getting a hold of her. Much more helpful than the VA. I can't recommend this place and its staff enough. Thanks ladies and gents!

Great experience. Pre-ordering online couldn't be easier and is especially convenient during social distancing to minimize time spent in the store! Friendly staff and good call limiting amount of people inside at once. Will return here soon.

First time I went was a 5 star experience. I'm a medical patient and the young lady on the medical side was great! Very helpful and polite!!. Don't know her know name but tall and has glasses. Second time going could've been better, I got some guy with a hat and tattoos on his arms on the rec side, they told me it's all the same so just go with him even though I'm medical, uuh ok. Next I asked about my first time 20% off since I didn't use it my first visit, since I also work in this industry so I know i get some sort of industry discount be it 5 - 20% whatever this location chooses. He then tells me I can only use the discount on ONE single item, reason '' we just been giving out too many discounts". Didn't appreciate his mocking tone when saying this or his attitude towards a medical patient and fellow industry worker. You guys are out to make money I get it. Then i come to find out on the same day my coworker went, who is also in the industry got his whole order discounted just a couple hours earlier!!! Lastly, as I'm walking to this locations parking lot in the back, I see the guy who was attending me, smoking on something for anyone in the parking lot see. I get we all need to medicate but probably don't do it where customers and medical patients can see you plain as day.

they probably have the best selection out of any dispensary in the area and the products are very quality! they staff is very polite, professional and knowledgeable as well. the place itself is very clean and organized too! Great place to shop!

Extremely impressed with the knowledge of cannibus products.... but what I love the most is the lovely vibe EVERYONE shares!!  I am treated like a VIP, every time I come in.  This is my FOREVER go to place!!

Great staff always friendly knowledgeable,great cleanliness.Easy in easy out not to mention the parking lot pickup

Very knowledgeable staff!  I really appreciated the help with my application for the cannabis medical card and caretaker card.  Clean facility and have covid precautions in place.  Also love the curbside option.

I like coming here off my Uber and walking my ass over to lucky Smoke shop , those two work hand in hand and when I get the munchies superdogs saves my life .All three places are convenient for me .

Amazing !!! First time shopper and they gave the best costumer service, the prices were okay but I'd pay anything for a place that makes me comfortable! We will be back again!

Just like all of chicago a bunch of over priced lame ass weak crap charging $80a g for concentrates your outta your rabid a** mind even street prices were like $40 a g when it wasnt legal Keep in mind most other dispensary's around the area  charge $60 a g try coming up in the world like Washington or Oregon ive lived in every state and the west coast is where its at. this and every other horrible excuse for a dispensary around the east coast disgust me with how pathetic they actually are keep in mind growers currently keep the grow rate low as to keep prices high

Always satisfied with the quality products. Bought a great Ha'Tuh that was no longer fresh and losing its effects and consumer replaced it. Great variety of products and customer service. The perfect local dispensary.

Chicago's best despensary! ...yes I said it! After visiting several dispensaries as a medical patient consume is so efficient, kind and helpful! You can place an order online or go in and choose products. I like that they offer a point system and the buy more save more is great. They also have security in the parking lot and as a woman this makes me feel so safe! the icing on the cake is the cannabis :)

Great just great. Never a bad experience when visiting this  dispensary in the past. They run out of the better choices FAST, so if you can't find it here, your next best bet is MOCA. If you are thinking about getting a medical card, check these guys out!

I had prior reviews of Consumed on here but I removed them. It does little to complain when management does not care. My experiences here resulted from my purchase of using a Joos recharging battery. I took offense of the treatment I received from a young staff member at check in. I resented stock generic replies from the manager asking me to rewrite my review in email format so she could "pass it along" to her staff. Also, they have a answering message during regular business hours and their mail box is full. My recommendation to them and the manager is to better understand the older generation and get a handle on people that used weed generations before their parents were born.

This place was amazing. It was very clean and the staff was super friendly from the time I walked in the door. The ordering system was nice just pick what you want on the kiosk and they'll let you know when it's ready. You can even leave and come back, but you have to have cash (I'm not from here so that was a surprise).

Still giving this place a one star review based on the very lack of selection of product which they have very little of, also the expense and the high prices here. Curlleaf in Skokie has 10 times the selection and way better pricing that is your ticket until they learn to be competitive.  But of your in need of a quick fix visit this pot dealer.

Of course the budtenders are friendly and knowledgable, but that's to be expected, really. What matters even more to me than that is the fact that they have a decent inventory, and a very good, simple, functional website & e-commerce system.I just switched to Consume from MedMen in Evanston, and the difference is like night and day. (No offense meant to MM's budtenders.)

Felt unwelcomed from the first two seconds of walking into the store. Overwhelmed with the by the process as it was my first time and bombarded by the front desk staff. Underwhelmed by the customer service. Definitely not a welcoming/safe place for a new, first-timer.

Great products, Awesome staff!!!! Super friendly and helpful! A variety of products are always available in any price range! Never a long wait and parking lot right next to it

Great atmosphere! Stephanie was super helpful and very knowledgeable on the products, she was a huge help and took great care of us. The entire staff was warm and welcoming. Will definitely make this place my home base.

This is by far my favorite dispensary. From walking in to walking out you feel welcomed. The security staff working the lot even speak to you as well! It’s easy and convenient. They always have the good stuff!

Great staff and the products are usually amazing. The taxes are also included in the price. So if some thing says $90 it will be $90

Felt unwelcomed from the first two seconds of walking into the store. Overwhelmed with the by the process as it was my first time and bombarded by the front desk staff. Underwhelmed by the customer service. Definitely not a welcoming/safe place for a new, first-timer.

Great products, Awesome staff!!!! Super friendly and helpful! A variety of products are always available in any price range! Never a long wait and parking lot right next to it

Great atmosphere! Stephanie was super helpful and very knowledgeable on the products, she was a huge help and took great care of us. The entire staff was warm and welcoming. Will definitely make this place my home base.

This is by far my favorite dispensary. From walking in to walking out you feel welcomed. The security staff working the lot even speak to you as well! It’s easy and convenient. They always have the good stuff!

Great staff and the products are usually amazing. The taxes are also included in the price. So if some thing says $90 it will be $90

Felt unwelcomed from the first two seconds of walking into the store. Overwhelmed with the by the process as it was my first time and bombarded by the front desk staff. Underwhelmed by the customer service. Definitely not a welcoming/safe place for a new, first-timer.

Great products, Awesome staff!!!! Super friendly and helpful! A variety of products are always available in any price range! Never a long wait and parking lot right next to it

Great atmosphere! Stephanie was super helpful and very knowledgeable on the products, she was a huge help and took great care of us. The entire staff was warm and welcoming. Will definitely make this place my home base.

This is by far my favorite dispensary. From walking in to walking out you feel welcomed. The security staff working the lot even speak to you as well! It’s easy and convenient. They always have the good stuff!

Great staff and the products are usually amazing. The taxes are also included in the price. So if some thing says $90 it will be $90