Reviews of Sunnyside Cannabis Dispensary - Lakeview
3.4 (19 reviews)

Go to the suburbs.   Their new location is terrible.  Yes a lot bigger but you wait outside forever to then go inside and wait forever.   I can't determine if this is worse than the TSA line.    Since the wait is so long you end up paying 16+ to park in the parking lot across the street.  Never again.  There are more convenient options elsewhere.

2 minutes agoNEWThey used to have a 5 star review till moving buildings. Now I'm paying recreational prices for medical. It goes up a little each visit. The loyalty program has disappeared. I used to get rewards almost every time I went in. I googled it and their loyalty page is a 404 error now. I called to see what's going on and nobody will answer. I'll be taking my medical card elsewhere!

Sunnyside is the worst dipo in Illinois...maybe the country. I'm not joking.I checked the new location just cause it's new and its safe to say I won't be back.The bad service doesn't bother me. Which to be fair the employees looked just as depressed being there as I was.What bothers me is they charge anywhere from $5-$20 for everything. EVEN FOR THEIR OWN BRANDS LOL.Here's an example:SunnysideZhirley Temple--3.5 gams: $72.56 (on sale for $65.30, lmfao)AscendZhirley Temple--3.5 gams: $60.00Why? Why charge $12.56 more?I'm sure the powers that-be were thrilled to be able to start a whole new yelp page seeing as the Sunnyside Lakeview page was littered with 1 starts. Unfortunately though without fixing the root problems the new Sunnyside Wrigelyville page is going to be just as ba

This place is much faster than their old location. I used to frequent the other Lakeview location for a few years with my husband. It's great to see how much they've been able to improve their customer intake process over the last year. It's gotten to the point that it only takes 15 mins or less to check in and check out. Right now they require everyone to pre-order your items. I highly recommend pre-ordering your items before you arrive at the store so you can expedite your visit. I've seen a lot of people pre-ordering once they arrive at the shop so it takes a little longer to get through vs when you order at home and come to the shop. All you have to do is visit the Sunnyside website and select which type of visitor you are i.e. Med vs Rec. They have exclusive items for Med but a nice selection for Rec but they are always running a sale so you have a chance to save some money. The items are definitely a little pricer but that's expected for a shop close to all the popular bars and Wrigley Field. Most items should last you a decent amount of time if you aren't a heavy cannabis user. The inside of the shop is giant and reminds you of a Apple store or the giant Starbucks on Michigan Ave. This is a big upgrade from their last location. The last shop was tiny to the point that they rented out a place across the street to intake customers and have people wait. They were able to consolidate the shop into one building! The biggest bonus is that they have multiple lines to keep things going. They have a few dedicated Med lines and a few Rec lines. I highly recommend stopping by to check out the place but expect to shell out a pretty penny.

I come here almost every day. Security is chill. Staff is cool. ID check is a couple times but who cares.....You are walking to two separate buildings..so of course that will happen. Good selection and convenient if you live in Lakeview. This dispensary is great, always new products, and it is ran well.

I was @ the Sunnyside in Buffalo Grove a couple weeks ago and was pleased with my purchase. I thought the place was clean and well organized. The staff are kind, knowledgeable, and very helpful people. I was taken care of within 5 minutes of entry. I was also given a gift for being a first time customer, which I thought was pretty cool. I will recommend this dispensary to friends seeking medical cannabis. Thumbs up!

I just started coming here (adult use) I have been twice so far. The first time went well the second not so much. It just seemed that she lacked product knowledge and ultimately ended up buying a product that I don’t like. I might look for a different dispensary who knows Update I recently went back after not exactly getting the best service before! The guy (slightly bigger young Latin guy) I saw this time was much more engaging and knowledgeable than the young women before!(He knows his stuff) This guy explained everything and didn’t make me feel uncomfortable when I asked questions. I think it’s important to do your own research ahead of time if you think you will be smoking pot regularly.

I’ll start by saying I love having the ability to regularly pick up product at Sunnyside. The prices seem generally on par with other dispensaries in the area. I do have a couple points of contention with the general operations. 1) I understand that lines get backed up, especially during the weekends and after 5pm. I wish the staff would have a little more awareness of the lengthening lines however. Being open and available to answer any questions a customer may have is a great, but when both the check-in and pickup lines are snaking around the building, don’t engage in lengthy, unnecessary conversation. There seems to be absolutely no sense of urgency completing efficient transactions. 2) I was reeeeeallly bummed out when I was told the loyalty points program had ended. I didn’t receive any warning in advance. I get that regulations were the issue, but it would have been nice to use up the credit I had accumulated as a ‘loyal customer’! At the end of the day, Sunnyside is a great resource for helping with my anxiety and depression. I suppose I just see a couple opportunities to improve service.

Place is so fantastic! It’s so convenient that you can easily place an order online and then only wait an hour in line when you go to pick it up!! It’s also great to have your ID checked at four separate check points and to have to go through two completely separate buildings (security like Fort Knox, so nice)! I also enjoy the one on one personalized experience of having one single employee check IDs and orders in building #1 and six others standing around doing nothing. Love it. Update: What a fantastic development! The good news is their hours aren’t even the actual hours! That’s right folks. Apparently their system is so bad they just randomly stop serving people around 8:15 because it takes so long to get your product. What about that order you placed? Oh no that was a joke. The employees already know this (“it happens every night”) but fear not, cause clearly you would think they would address this but definitely seems like they won’t!

I come here almost every day. Security is chill. Staff is cool. ID check is a couple times but who cares.....You are walking to two separate buildings..so of course that will happen. Good selection and convenient if you live in Lakeview. This dispensary is great, always new products, and it is ran well.

I was @ the Sunnyside in Buffalo Grove a couple weeks ago and was pleased with my purchase. I thought the place was clean and well organized. The staff are kind, knowledgeable, and very helpful people. I was taken care of within 5 minutes of entry. I was also given a gift for being a first time customer, which I thought was pretty cool. I will recommend this dispensary to friends seeking medical cannabis. Thumbs up!

I just started coming here (adult use) I have been twice so far. The first time went well the second not so much. It just seemed that she lacked product knowledge and ultimately ended up buying a product that I don’t like. I might look for a different dispensary who knows Update I recently went back after not exactly getting the best service before! The guy (slightly bigger young Latin guy) I saw this time was much more engaging and knowledgeable than the young women before!(He knows his stuff) This guy explained everything and didn’t make me feel uncomfortable when I asked questions. I think it’s important to do your own research ahead of time if you think you will be smoking pot regularly.

I’ll start by saying I love having the ability to regularly pick up product at Sunnyside. The prices seem generally on par with other dispensaries in the area. I do have a couple points of contention with the general operations. 1) I understand that lines get backed up, especially during the weekends and after 5pm. I wish the staff would have a little more awareness of the lengthening lines however. Being open and available to answer any questions a customer may have is a great, but when both the check-in and pickup lines are snaking around the building, don’t engage in lengthy, unnecessary conversation. There seems to be absolutely no sense of urgency completing efficient transactions. 2) I was reeeeeallly bummed out when I was told the loyalty points program had ended. I didn’t receive any warning in advance. I get that regulations were the issue, but it would have been nice to use up the credit I had accumulated as a ‘loyal customer’! At the end of the day, Sunnyside is a great resource for helping with my anxiety and depression. I suppose I just see a couple opportunities to improve service.

Place is so fantastic! It’s so convenient that you can easily place an order online and then only wait an hour in line when you go to pick it up!! It’s also great to have your ID checked at four separate check points and to have to go through two completely separate buildings (security like Fort Knox, so nice)! I also enjoy the one on one personalized experience of having one single employee check IDs and orders in building #1 and six others standing around doing nothing. Love it. Update: What a fantastic development! The good news is their hours aren’t even the actual hours! That’s right folks. Apparently their system is so bad they just randomly stop serving people around 8:15 because it takes so long to get your product. What about that order you placed? Oh no that was a joke. The employees already know this (“it happens every night”) but fear not, cause clearly you would think they would address this but definitely seems like they won’t!

I come here almost every day. Security is chill. Staff is cool. ID check is a couple times but who cares.....You are walking to two separate buildings..so of course that will happen. Good selection and convenient if you live in Lakeview. This dispensary is great, always new products, and it is ran well.

I was @ the Sunnyside in Buffalo Grove a couple weeks ago and was pleased with my purchase. I thought the place was clean and well organized. The staff are kind, knowledgeable, and very helpful people. I was taken care of within 5 minutes of entry. I was also given a gift for being a first time customer, which I thought was pretty cool. I will recommend this dispensary to friends seeking medical cannabis. Thumbs up!

I just started coming here (adult use) I have been twice so far. The first time went well the second not so much. It just seemed that she lacked product knowledge and ultimately ended up buying a product that I don’t like. I might look for a different dispensary who knows Update I recently went back after not exactly getting the best service before! The guy (slightly bigger young Latin guy) I saw this time was much more engaging and knowledgeable than the young women before!(He knows his stuff) This guy explained everything and didn’t make me feel uncomfortable when I asked questions. I think it’s important to do your own research ahead of time if you think you will be smoking pot regularly.

I’ll start by saying I love having the ability to regularly pick up product at Sunnyside. The prices seem generally on par with other dispensaries in the area. I do have a couple points of contention with the general operations. 1) I understand that lines get backed up, especially during the weekends and after 5pm. I wish the staff would have a little more awareness of the lengthening lines however. Being open and available to answer any questions a customer may have is a great, but when both the check-in and pickup lines are snaking around the building, don’t engage in lengthy, unnecessary conversation. There seems to be absolutely no sense of urgency completing efficient transactions. 2) I was reeeeeallly bummed out when I was told the loyalty points program had ended. I didn’t receive any warning in advance. I get that regulations were the issue, but it would have been nice to use up the credit I had accumulated as a ‘loyal customer’! At the end of the day, Sunnyside is a great resource for helping with my anxiety and depression. I suppose I just see a couple opportunities to improve service.

Place is so fantastic! It’s so convenient that you can easily place an order online and then only wait an hour in line when you go to pick it up!! It’s also great to have your ID checked at four separate check points and to have to go through two completely separate buildings (security like Fort Knox, so nice)! I also enjoy the one on one personalized experience of having one single employee check IDs and orders in building #1 and six others standing around doing nothing. Love it. Update: What a fantastic development! The good news is their hours aren’t even the actual hours! That’s right folks. Apparently their system is so bad they just randomly stop serving people around 8:15 because it takes so long to get your product. What about that order you placed? Oh no that was a joke. The employees already know this (“it happens every night”) but fear not, cause clearly you would think they would address this but definitely seems like they won’t!