
Sierra Well - Reno
- 3.1 (119)
- 1605 E 2nd St Suite #103, Reno, Nevada, 89502
- Saturday 8:00 am - 12:00 am
- In-store purchases only
Good prices, but after being treated so rude just now I won't be back. I had placed an order for pickup but unlike other systems theirs doesn't have a way to notify you've arrived nor is there signage. I figured it would be ok to just walk in and get it but instead, after waiting in line, the girl up front told me it would be faster to go back outside and pick up curbside. When I asked her to explain how that works I was treated like I was stupid and as I walked away she audibly mumbled, "jeezus" and something else I couldn't quite hear. All I did was ask how to pick up my order. I did not deserve that kind of interaction, what a bummer.
Always a great selection. Great deals and star quality budtenders. Always a professional and quick check in. Clean lay out, easy to navigate. Knowledgeable and friendly. Definitely my first pick in town.
LOVE this dispensary! They always have good prices and good quality products. I went in last night and Sarah hooked it up! She knew exactly what she was talking about with what I was looking for. She definitely knew her shit and was hella cool. She's the go to girl there!!
All I've been having is problems. They now have lost my medical patient paperwork, they wouldn't take my ID at one point, I've been having ing nothing but issues tlqith this company. I used to spend thousands of dollars here. Not anymore.Go to Mynt, they are way better with customer service, and over all organization of their patients.
At one time this was a nice little dispensary that my wife and I frequented fairly regularly, because the staff seemed to "know" us and medical was treated with respect and priority. After the year long COVID restrictions being eased we found ourselves in Reno and wanted a doobie. The setup is completely changed and when I asked if medical was still prioritized I was told by the front desk "no." We tried to enter their showroom and noticed overcrowding and absolutely no social distancing being followed or encouraged. True to the front desk notifying us we were no longer a priority we saw no sign inside that medical is welcome anymore. We just walked and will not be back.
Peter...or Pete... I'm sorry if I got your name wrong but you were so awesome! I enjoyed our interaction the entire time. You answered all my pain in the butt questions, and even hit up the team to get the best product for me. You were friendly, super educated, knew all about the terpenes etc., and even though the store was busy he still made me feel like I had all his time, and he was in no rush. Also you are located pretty close to my two favorite getaways (Alantis/Peppermill).You also had the best selection, when I quickly went through the menus The dispensary had my favorite brands. Thank you so much guys 22 red: so delicious is delicious, a fun giggly high, sweet in smell, and in taste. Perfect for my bubbly bath and "the office"
Wouldn't take my recently expired CA ID, even though CA isn't doing renewals due to COVID and I'm unable to renew it. Didn't give a flying fox about my PTSD that I'm really struggling with. You lost my business tonight, plus the $120/week I spend on average once I get a NV ID. Would you like to know where you can shove your Mendocino reject bud?
My husband frequents this dispensary and literally refuses to shop anywhere else. He gets the best deals, the best customer service and the best product. Clay helped him last time and was knowledgeable and friendly.
My first experience with the dispensary was the weekend that recreational became legal. This probably was trying the worst weekend to judge them, so I didn't say anything. Over a year later I went back to try again. I was so happy I did. It was there Wednesday before Thanksgiving and they were PACKED! The sales they had going on was insane and the reason I went in. But the part that really floored me, even though they were crazy busy the bud tenders were all calm and good to go! My bud tender spent time getting to know me, knowing my likes/dislikes, and made some great recommendations! My only problem, is the room is very large and open, and sound bounces around so much. It makes it very hard to hear at times. I have not been back since, the sale was THAT good! But I will return. Pro tip- get on their texting list. You will get daily messages as to what is going on.
Honestly I've never had a bad experience here. I've walked in and done delivery and they have always exceeded my expectations! They're always super friendly and have great recommendations! I highly recommend the dispensary!!
Honestly, my favorite dispensary in town. They have the best selection for the best prices and always have some sort of deal for my favorites. Also, Sheah was truly so helpful the last time I was there. She was quick and efficient.
I don't know why I ever came to The Dispensary to begin with. It was way out of my neighborhood from where I worked and lived. Now I pretty much exclusively go to The Dispensary. The deals are to die for (deals everyday on nearly everything in stock). The staff is great and friendly, and the security rocks (they don't just stand around and look at their phones all day/they actually help out here). The Budtenders are knowledgeable and great at what they do. They don't upsell here and they don't get upset if you're walking in to get a single joint with little money. The employees that work there are understanding and always energetic. The merchandise is amazing. Plenty to choose from; brands, types of marijuana, strains, and exclusive The Dispensary t-shirts that homage old school movies. The prices are relatively average across the board, but the product you get is solid. There are some dispensaries that sell cheaper product and you definitely notice the difference from what others give you and what The Dispensary gives you.
I've been to probably half a dozen or so dispensaries in the Reno area. I'm giving The Dispensary five stars because to the best of my knowledge they give the best discounts. Veterans get 20% off,seniors get 10%. Another thing that I like about it is a soon as you pull up to their building there's always a Big armed security guard visible. Checking is easy,they're very nice. The Budtenders are very knowledgable about there product. One of the reasons I smoke cannabis is to increase my appetite loss from a medical condition(really!). When I mentioned this to the Budtender he explained all compounds in cannabis and KNEW which would actually increase my apperite. I purchased the bud he recommended. T- shirts are only $15 too. which
I appreciate you guys making this situation right! I got a call yesterday without ever calling this place again about what happened, and they replaced my product and even upgraded it to better disposables then I had originally ordered. Thank you, I'll definitely be coming back! :)
I went to this place the other day to check it out. They give you a discount on your first purchase. When you arrive there is a clerk sitting behind a glass window to take your drivers license. You get a 10% discount on your first visit. This place was very nice and clean. The bathrooms were pristine. I was there looking for CBD oil only. I'm trying to find a way to deal with my pain without medication and I've heard this really works for some.They only had one product that did not have THC in it. Been there done that. I real liked the staff that day (420) they were super helpful finding a mixture of CBD oil. The selection is small but varied, they had the ever poplar gummies which are tasty.If you are looking for CBD oil only the selection was poor. It's also a misnomer that they can removed all the THC out of the CBD, they can't!It's like ordering de caffeinated coffee, there is a trace amount of caffeine in there, it's the same with the CBD oil. Just a FYI
Sheah is AMAZING, she is often times in the curbside pickup and she has helped me on a few occasions when my online shopping addiction takes over! She has a great personality like none I've seen at ANY dispensary, she is ALWAYS so positive and helpful when it comes to strain information and recommendations. Her customer CARE, POSITIVITY, and WITTY HUMOR has had me using curbside and referring everyone to do the same just to get a different feel to "club buying," I truly look forward to seeing Sheahs face in your curbside pickup because I know she is gonna leave one car of customers laughing to come to the next happy as can be ready to be of assistance. During this time it's hard for everyone and it's been uncertain in areas, but seeing someone so happy in the heat, smoke, masked, and rain killing it busting her butt to make sure she is fast and personable IS WHY SHE IS AMAZING. Thank you for being so personable, charismatic, and energetic! Thank you for sharing the warmth and reminding me to bring it everywhere I go throughout the day because being NICE is ALWAYS the easiest most natural thing we can do. You are kil
First time here and I love it! As soon as you walk in, you are greeted by such friendly staff. You can log in with your phone number to start receiving rewards. After check-in, you walk into the waiting room where you grab a ticket with a number in which you are gonna get called on to move on the the next room. It was fairly busy but I waited less than 5 minutes, they were so quick about it. They have plenty of deals for veterans, first time clients, senior citizens, and medical patients. The budtender I got was sooooo nice and helpful, she really knows her products. Since I was a first time client, I received $10 off a $40 purchase. They also had deals going on such as 4 full gram prerolls for only $30 and 5 half-gram prerolls for $25. I basically got 5 full gram prerolls and a lighter for $40...can't beat that! I felt so welcome and I even had my budtender pick all the prerolls for me, since I trusted her THC knowledge. Kudos to her great customer service! HUGE selection, they had all their products in bins attached to the wall so customers can easily see what's available. They also have glass counters displaying everything from oil and all. Overall, very satisfied with my experience. It was so quick, cheaper, clean, and had the friendliest staff that any dispensary in town could have. I even walked out and I saw in the corner of my eye the security guard waving at me! How awesome. This might be my new favorite dispensary in town, will definitely come back.
The place is very clean and the employees are all super nice. I had an employee named Chris that was super cool and knowledgeable about the products. The things he suggested were on point for what I asked for the effects to be. Amazing help and amazing products !!
I have always enjoyed my visit's here. I find it a fun place, interesting enough decor. The staff is crazy friendly and knowledgeable, in a pleasant way too. So if one might have questions on the many different products the offer. Heck it just so epic that Nevada finally made pot legal. Certainly the community will benefit from the revenue. I'd highly recommended this place, heck just to visit and check
Went in with my mom while she was in town. Claire was incredibly patient and very helpful with recommendations. It was a great experience! 10/10 would recommend.
Nice clean dispensary, nice staff and great selection. Good sales too. I always get a friendly face to help me out.
Don't go to the dispensary while they don't have sample trays out!! They got glass up everywhere but you can't look at the sample trays ? I'm confused. The wax quality is bad
First time he ever going to a dispensary in Reno Nevada so crazy how only five years ago it was considered a felony to have a joint now you could walk in there with your ID they had a many selections very friendly offered me $10 off as a new patient came in with my aunt just to look around and take some pictures it was nice to be accepted yes security guard was also very friendly and nice and told jokes as well really cool art on the wall and a nice 420 vibe
Justine was super nice. She knew exactly what she was talking about. Overall we had a great experience.
I love the dispensary! Everyone that works here is so nice and chill. It's definitely a place full of good vibes and the goodies!! Ashlyn the supervisor, Sabrina, Mike, Carly the supervisor, and Claire have all been super helpful when my boyfriend and I have gone in there! I even had an order delivered by Claire once and it was quick, and she was very friendly! I will always come to this dispensary :) Ashlyn is super sweet and welcoming when everyone comes in! I love when they have good deals too, and their reward point system adds up nice! It's fun when you get the spin the prize wheel!
The Dispensary is one of my absolute favorite places to visit !! I've gotten Justine twice & she was super amazing both times, their weed is top shelf & they always have amazing deals. Definitely recommend making this your primary dispensary if you're a frequent user like me!
I just moved from Portland to Reno, was looking for a reliable dispensary. A few people recommended this place and I loved the deals and prices so I went to get my vape cartridges from them. Great experiences on my first 5 visits. Last night was different and why I am writing this review, I hope some management can see this. I ordered a single use vape, it was a little under $20. I only had $20 on me, but my other visits I've given some VERY good tips, because I work in the service industry so I know tips always are helpful. Well, let's get back to last night. I go to pick up my cartridge, the guy brings me it out, I only have the $20, I literally say "I'm sorry I dont have any extra ones on me, just keep the change, usually I tip better." The change was like .46cents, I know ita not a lot but yet again, all i had. The guy was like it's okay thank you! Then as i backed up to leave, the guy jokes with the other workers standing at the door, "oh nice, it was ALMOST .50cents".NOT cool bro.If you want to make a snarky comment like that, atleats wait until I've driven away and can't hear you.I like this place and am extremely disappointed in the kid who made that comment. If I go back, and that guy is working I'll make sure to give him the exact change next time, no tip at all.But other than that, I've had good experiences. Saying that, I will be trying the other dispensaries from now on. Managment you need to talk to your employees and teach them to not be disrespectful to your clients!
This place is terrible go somewhere else, not too much to choose from plus service sucks! There's a few staff that cool, other than that...eh! I'll get my stuff delivered from somewhere else.
It was weird super friendly tender easy registration however since its a cash transaction there was the probability of theft or mistake in my case I purchased 3 items totaling $138.37 ( checked online pricing )....there was a $10 first time discount and a 10% discount from the staff . However when I went home in the bag was a receipt from another person not my receipt and nothing showing the sale of the three items but one item for a women ( Cecilia Camxxxx ). My order should have been $138.37-$10.00= $128.37-10%= $115.53 someone pocketed $22+... not the end of the world but still not a good experience. From other reviews this seems like a reputable dispensary but in my case seems a bit odd that my receipt was missing and the said discounts were missing with no receipt from my order.... its as cash business so I suspect something weird might be taking place but this is just my experience.Over charged? Not sure ....simple mistake , not sure ....No correct receipt in the sealed bag and a receipt for another customer .... my receipt was missing. Over charged $22? I guess I will pay more attention next place a cash only order. Lesson : Look at your receipt before you leave.
During covid consultations just make you wait longer around people, and hold up your business, the wait is ridiculous because people want to yap about bullshit, I've been in like 15 mins and the man at window 5 was there the entire time, really 15 mins 1 client??? Wtf
Was an easy check in. The bud tender I got was not helpfulAt all. I told her it was my first time, that I didn't read the menu. I told her I liked indica things and asked her what she liked. Her reply was" there's a lot of good stuff in here". That isn't an answer. She didn't tell me anything about what was in the shop or anything at all really. It was like I was bothering her asking questions instead of already knowing what I wanted!! Bad customer service to say the least!! I told her I also worked at a dispensary in ca. She asked how long I've been working there. I told her. She then told me " don't worry you'll get it!" How fucking rude! That girl needs a lesson in manners!! To the management! Customer service matters just as much as product quality and can denture a customer just as easily! No need to say I will not be returning to this dispensary!! Nor will I recommend anyone! Being a first time customer from another state I would think the bus tender would at least have manners and be a little excited!! Guess not!!!!
Now I don't call myself a professional weed smoker for jokes, I'm a connoisseur of the stuff. I've been to other places, blüm and Mynt and all the others. The Dispensary is hands down the best. Prices are pretty fair but they always have deals, the originator of the point system, highly (pun intended) knowledgeable, and a wheel to spin for extra prizes! It's an experience to shop there, as it should be. All the budtenders are pretty good but if I'm being honest, Conchita is the absolute best! I feel comfortable talking to her, she's friendly as all heck and still super professional. I hope I can hire her to work for me one day. I mean, talk about perfect. Ditch your street dealer and go nowhere else, The Dispensary is our future.
This place went from the best local dispensary. To a place you can't trust and will advertise fake deals multiple days in a row. If you say "ALL WAx 2/$60" then the least you could do is say sorry that it was messed up. I got treated like I was "abusing the deal" because I had a half gram of cookies in my 3 gram order.... They basically said I should have known and people always "abuse that". The worst part? They ran the same deal (ALL WAX 2/$60" again the next day without saying it excluded anything. They told me the menu didn't show the deal, but the menu didn't have 75% of the prerolls on sale either and they were. Overall the customer service was terrible and the manager talked down to me and never said sorry and only acted like I was an asshole. I don't even want to think about how much money I've spent here to get treated like shit. Have fun dealing with the shitty customers your generating by doing this. God bless the nice bud tenders who have to deal with managements lack of responsibility and understanding of their store. At 8am the manager should have seen the deals and changed them. Like people won't show up for $15 cookies wax... if the store manager doesn't understand the demand that would bring, then should the even be working in a dispensary? I waited a week to write this review, assuming they would make things right. But they continue to advertise fake deals all over the state. I'll be talking to anyone who listens
From check-in to check-out The Dispensary really puts customers first! The people are friendly, knowledgeable, and very helpful. I truly appreciate the effort they put into making sure we have a great experience while shopping there. The selection is great and the prices are fair.
Amazing experience! The staff is definitely top notch and make this store an enjoyable and pleasant experience. I'm a newby and have had neck surgery and looking for something in the edibleDepartment to help with sleep at night. The gal who helped us was absolutely amazing! If your looking for above and beyond customer service this is your place!
Biggest pieces of shits ever. The Dispensary is by far the biggest scums in reno they only care if you pay them. Took 3 days and still couldn't receive any order at all cause all the slow stoned workers can't even do medical taxes % for Med patients. I've spent thousands and thousands of dollars to be treated like bitch here save your time n money they're terrible. Would rate lower if possible.
Absolutely the best dispensary in town! Every visit is fun and educational. I've learned so much from the budtenders, about strains, terpenes, I almost feel like an expert! The staff is sooo cool. McKenna, Jazz, Bradie, everyone there from the people at the check in desk, to the one who calls the numbers, to the budtenders, they all rock!They're so efficient too: I've been in when the waiting room is SRO, and I was out in about 20 min. If it's your first visit, and you're nervous, don't be. They will take care of you. If you're using for medical reasons, tell your budtender and be specific. They can help you pick strains specifically for your ailments. And don't hesitate to ask questions. They never make me feel like I'm taking too much time, they're there for me, as long as I need them. PS: if you're over 50, be sure to let them know and get 10% off! I love that for me they call it the "Cougar Discount," for hubs it's the "Silver Fox Discount." Way to make a customer feel special!
The people were really nice and helpful, unfortunately the price, selection, and quantity were terrible. The 2 stars are for the staff, otherwise its a half star! Ive never seen a dispensary that only had 2 grams in Sativa for like $15 bucks!!! The eighths were at least $10 overpriced, more on other strains, quarters were on sale for the regular price at 2 different locations ive been to. The gram looked skimpy with lots of thick stems, it was harvested in 12/2018, and it looked old and dry!! Its a shame that we finally get overall access to cannabis in NV and now we have establishments that solely want to gouge and profiteer customers and patients!! This was my first visit here as a medical patient and my last!
decided to check this place out since i was already in the area. Very dissappoinyed that there were no sativa strains in grams. Probably will not return.
Claire was one of the nicest and most helpful bud tenders I've encountered. The whole establishment is always super fast and easy. Love this place.
Loved it! The beautiful girl who helped us took the time to show me all kind of goodies! I'll be visiting next time I go to Nevada
Teresa is the best bud tender ever! She is very knowledgeable and efficient in her work. Every tOut of my time living in Reno (3 yrs), i have been to almost every dispensary in town more than once. With that being said, i have chosen to stick with this particular dispensary for these few reasons: 1) the staff has been consistently friendly and helpful every time I've showed up. 2) the staff always is making the most effort to see each customer in an efficient manner 3) every week they have great new deals on product.
Just talked with Asher at the Dispensary, sad to learn they are out of Chocolate Agave 750 Tincture! I left with nothing, thats the only thing that works for me!
Just picked up an 1/8th of Mimosa for a whoppin' $30! The Dispensary staff is very friendly and the atmosphere is inviting. There's a great selection of top notch kush and I'm really stoked on my purchase. This Bohemian Mimosa is SKATING WEED. Thank you CONCHITA. Rock and roll forever. Much love to The Dispensary, I'll be back. Peace out.
I like this place. They don't carry my favorite, so I end up going somewhere else most of the time, but I do go in from time to time to see what's in stock. Nice folks, clean, safe...all the good stuff.
Ciara is the best! Have been in many times, and Ciara is hands down the most knowledgeable, helpful and friendly budtender ever! Steers me right every time.
This is my go to spot, the workers are always nice and knowledgeable about the different strains as to how the terpenes play they're role. Shea helped me out last time and was great
I'm not that familiar with dispensary's (yeah, right)...only the third one I've ever walked in to...but it seams really well set up. I thought the smell was very strong when I walked through the door, I'm sure that's to be expected though, right?I didn't actually buy anything, I was with a friend who did though and the budtender was very well informed...so much better than walking into Home Depot and asking for help.....So...I just turned 50....and guess what???? My first senior discount opportunity! That's right....10% off for 50+!!! 20% on Tuesday's until 10am. So if I do decided to buy...that's when you'll find me there! HahaCheck in with your phone number and earn points for other discounts. And....first time purchase you get $10 off of a $40 purchase.
What a pleasant experience! The staff is friendly and knowledgeable. They really care about helping you get the product that is right for you. They take time with you and ask questions to drill down on what you are looking for. The facility is clean and modern with a zen feel.
Friendly greeter checks your driver's license and buzzes you in. Then another friendly and helpful person finds what you want and sells it to you. There are lots of discounts including a big one for first time customers.
Consistently helpful, upbeat, bright staff at this establishment are key contributors to our local culture. I've been a CBD fan for years and actually tried REALLY HARD to find a thc strain that would benefit me with no luck. An employee here took all me experiences with bud into consideration and told me exactly what I should try. I swear- I don't have a pair of shoes that fits as well as this particular strain fits everything I need. Thank you, Mr. budiatrist.
When I come to Reno this is my place to go.They always have great deals and good product. The staff is friendly most of the time and it's pretty convenient to get to.
Nice, fast and always able to answer any questions about products. Always a pleasant experience.
I've never really been into smoking bud or using anything w THC in it. Ive smoked maybe 10 times in my life and I'm 38yrs old. I have been dealing with some pain issues the past few weeks and not getting much sleep. I started looking for relief and since I have had issues with addiction and pain pills thats not an option, then someone mentioned going to a dispensary. This morning I finally decided to give it a chance and went online. The Dispensary had some good reviews and is close to home. I dont do well w smoking flowers so I decided to try vape and ordered 2 disposable vape pens online. It was super easy and I got a text not 10 mins later saying I could pu my order. When I arrived the first thing I noticed was the large security man and I thought thats a good sign. Walking in the aroma was pretty intense which I'm thinking its supposed to be. I checked in with my ID and the lady was really nice and then went to window # 4 to pu my order and pay and that lady was also super nice. I didnt go back and talk to a budtender, but I will the next time as yes I plan on returning and needing some recommendations. But I was impressed with the professionalism, kindness, and speed with which I was able to get my order.I'll have to update after I try my vape pens and let you know if they work.UPDATE: July 27, 2019So after using my disposable vape pens for past lil over a month they are fantastic. Ive had no cramps been sleeping great. I got tired of throwing them away so today i went and got a battery and 2 prefilled cartridges cause they were on sale. My budtender Grace was so helpful and knowledgeable she answered all the questions both myself and my friend had and was so nice. Thank u grace i hope you cont to work there.
I moved to Reno recently and I've been trying all the dispensaries little by little and never even knew this one existed until I drove passed it. Probably because I thought people were talking about "a dispensary" not "The Dispensary." All that to say, this is my favorite dispensary! It makes buying bud even more fun than it already was! You can sign up to get text alerts of their daily deals, if you spend over $100 before tax you get to spin a wheel for a prize! Yes! Like a wheel of fortune wheel! My second visit there I won $10 gift card! They have a points program also to get more free stuff! There's a waiting room after you check in with jars of the bud they offer. The jars have holes at the top for smelling and even little magnifying glass to get a better look. They have their deals on the wall, Merck and all that in the waiting area. When you're ready to purchase you wait in line for the next bud tender. Joey D ( I think that's his name. He wrote his name on a sheet of paper and told me to write a review and you guessed it, you get more free stuff if you do! But I got high and lost the sheet of paper) was my first budtender there and he was super informative of all they offer and had great suggestions. Before even walking in to the building he was outside and complimented my Frida shirt, so he gets an extra dose of kudos for that too. Some dispensaries are quiet and intimidating and I feel like I need to whisper to keep up with the vibes, but not here! They have music blasting, bud tenders singing along to it and overall welcoming vibes. Love it, and couldn't reccomend it enough. Especially if you're new to this legal weed stuff! Lol
The receptionist was very nice and so was the bud tender! Very good edibles in terms of baked goods and a nice selection of bongs/rigs inside. The bud tender had good recommendations, the only thing I didn't like is you cannot check out the stuff you are going to buy beforehand the way other dispensaries do (with wax). They do awesome sales and 10% off for locals after 5 pm as well as $10 off your first purchase
Asher was very patient and informative. I am very indecisive and he stayed patient,extremely nice and was very informative about everything if he hadn't tried something, he found a coworker that had.
THE best place in town for cannabis! They always have a good sale going on, plus they have respect for the old stoners with a senior discount. The service is fast, but I never feel rushed. Even when the place is packed I'm in and out of there in no time.Courtney is great! I tell her what I'm looking for and she gets me the perfect product. I have never been disappointed with her recommendations, or the product. Her contagious smile always makes me leave happy.
I get texts every hour about their deals but there is no way to apply them when looking online. No one answered the phone when I called. When I got there they take the drivers license then go back into the store then come out and give your order. Then you give them them cash... and then they go into the store for the change......like there's no need to take my drivers license inside they should just have the order ready... like every other place. Then this girl working calling me "girl" every second... like I know what I am.... As a trans woman I dont need your reassurance. Like you a whole weirdo for that, I just came to get weed please be professional cuz it comes off very snarky and it does not take a genius to know that.... your not better than me tf... Bad vibe from this place. Silver state or Sierra well is way better. I'm from CA and some of these dispensaries are lacking....The cartridge I bought did not even get me high.... SMH. Don't come here fr hella wack
Super friendly staff. Some aren't very knowledgeable. I was told a product didnt have THC, it did. Management was great and returned it. I then purchased a dog treat that messed my dog up. He couldn't even walk after taking less than recommended portions. I later found out from Mngt. that they have heard the same thing about that product. Well, if you hear bad feedback from other users , moving forward, maybe dont sell it to people who care about their pets. I was placed on a waiting list for pure Honest Hemp Co, CBD for my dog. ( since they were out ) I was told they would have within a week. It's been a month. They told me that they are having a hard time obtaining it from the maker ( The Honest Hemp Co, ). I phoned and spoke with the owner of Honest Hemp Co. He informs me that he hasnt received ANY order request in the last month for that product - from the Dispensary.Who is not telling the truth ? The owner of Honest Hemp Co sold it to me on the spot and shipped out same day at a less price and threw in a free product to boot. If you believe that there is regulation as far as purity of THC and CBD levels, Im not buying it. You are most likely getting way more of the stuff or not as much as stated. Thats my opinion. Needs to be more independent certified lab testing.
Grace and Ari were so helpful! I was in a group that ranged from novice weed smokers to experts and they were able to engage with all of us and meet us where we were at. They both helped find what was right for me (I was looking for CBD for back pain) and it was just what I needed. They made the experience even better with letting us spin the wheel for additional perks and we got tons of free stickers. Thanks for a great experience
Best selection/staff in town, no question. Fast, efficient shopping and awesome quality product no matter what you're looking for. And every single person who works here is super knowledgeable + helpful + friendly. No high pressure sales, they just want you to leave with something to make you happy. I never feel stupid asking questions, and they always have answers.Bonus- its seriously the only place in Reno where I've bought a pre roll that hasn't run
I love going here. They have awesome deals. The budtenders are the best. They are very knowledgeable. Just picked up a 2 for 1 topical.
DELIVERY SUCKS HERE! I placed an order for next day delivery and never received anything even though the order was $225 and the package never came after 2 whole days. I then called and they said that they lost my order even though we have the confirmation numbers and everything, only to have them tell me I have to order again and I lost the discounts that was previously there so now in order to get the same stuff I have to pay them $50 extra because the employees can't do their job. Don't trust dispensary deliveries because this is the second time this has happened to me and probably happened to more people cuz they suck at their jobs UPDATE: after ordering a second time we still never received our order, nor any communication from them, honestly f these guys.
The Dispensary is my favorite dispensary in the Reno Tahoe area. What I like most is that they keep their menus accurate online. Their prices are fair and their products are outstanding. Whether you're a long time resident of the Reno Tahoe area or just visiting, I'd definitely recommend stopping by The Dispensary!
Great midtown location, super friendly staff, open layout feels welcoming and calming. My last visit I had a new budtender, Richelle, who was super friendly and worked to get me the most for my money. One star off because sometimes the waiting room TVs are a bit loud on occassion and inventory varies more than I'd like. Minor gripes tho, if you need a good spot that stays open later than most others I do highly recommend.
Rudest people working there. During this pandemic time and with curbside pick up I've never felt more disrespected by an employee in my life. It was horrible. Please don't use their services at this time as they truly treat people horribly. She talked down to my husband and I and was mad the moment we asked questions about the new process even though my husband preordered and she was so disrespectful and rude we ended up leaving. Never again! There's so many more dispensaries in Reno that are incredible and treat you with respect and a smile.
Love this place, Chita helped me and she is off the hook. I recommend this place, hands down. Thanks guys
this was my very first dispensary I ever went too! I love it here because they are aways improving! their bud tenders are awesome! especially teresa!! I mostly love their deep roots disposable vapes!
Had the greatest Budtender, Ari was her name. She went above & beyond to assist us. My 1st time visiting this dispensary and I have to say...way too loud for me. Can barely hear yourself think, let alone talk normal to the tender. But again, thanks Ari!!
We went yesterday morning for day 1. The line was wrapped around the building (the old Blockbuster on Plumb). Do not park at the motel btw. They kept us moving fast, and once you get inside there is AC and some seating. They also offer two ATMs but one ran out of money by 10 am. They were busy! The process for recreational buyers is easy and efficient. We gave our IDs to the very fast and friendly women in the initial waiting room. They moved us in a big group from there to the larger waiting room next to the sales room. One employee was there with us, answering questions and providing recommendations. Once we were up to actually pick our stuff and purchase, the process was fun and easy. You are sent to the bud tender (individual service, no waiting to grab attention). I'm blanking on everyone's name but we were helped by a woman with a big smile and long blonde hair. We had a good idea of what we wanted, they have an online menu with info and prices you can check out while you wait. She answered our questions and gave suggestions when some of our initial picks were sold out. Totally acceptable, day 1 rush and all that good stuff. I can't say enough positive things about the service and employees.As for the product? We were very happy. We got a variety. The Zeta was clean tasting ,not dopey, very nice sativa. My husband loved the Ting, but I felt it was a little soapy tasting. A little more body than mind. Apollo Haze was smooth and tasted/smelled like just nicest, easiest clean good smoke. I also picked up some Shiskaquine CBD pre-rolls. Taste and smell were great, and definitely provided some relief to my wretched hangover. I'm saving them mostly for anxiety treatment and pain relief. Our total was about $150 for two eighths, one gram, and two pre-rolls. This is a great value for quality and service.
Pretty unfamiliar with these products all the way around, but this place is very welcoming and eager to help. It's a very pleasant experience here. Emily was awesome checking me in, as were all whom I encountered until I walked out the door. Courtney was super friendly & helpful, and just a really really cool person! Wish more businesses were run like this...efficient, knowledgeable employees with great energy, the facility was clean and very organized with lots of easy-to-understand info signs, and they carry so many products. I'm amazed at how well this place does their thing.
Probably the best flower in Reno, and they have awesome deals on edibles too. I picked up 10 gummies for only $5! Efficient and friendly staff. However, they don't list the terpenes on the website anymore which is a drag. I'm wondering why.
The staff was extremely helpful, but the line was about a half hour and there is no incentive or reason to come here specifically. This was my first time and was not offer any special discounts or welcome package. I felt like livestock that was moved through a line and hurried in and out.
I can't remember our guys name... He knew exactly what we wanted! My mom and I like the indica strain and with their awesome specials they have, he just knew! Best ever!
I loved The Dispensary... until it came to them needing to operate on a delivery basis, they are seriously struggling to make it work. If you order give them 8-12 hours for delivery.
Been a returning customer for a while, had my medical card and one of the tenders didn't put my medical in even though I asked her many times. Kept pushing expensive pre rolls on me ( asked me 4 times) awful experience. I like to think it was a professional place but it felt like a back corner sketch deal. Came back in and got a gift card for what my taxes where. Wow thanks. You guys did good for a while and now have people that are unprofessional and rude. Felt like a street deal. Won't be back
Richelle was awesome I loved her!!! Very decisive when I asked her which items would be best for me. My favorite dispensary I've ever been to.
OK so up until now I've had an OK experience. I've had trouble with bud tenders acting like their elitists and knowing what I want more than I do. Yet I purchased a disposable pen, on recommendation (which I've done b4) and due to the fact that I didn't open it within 3days. (never knew) and that it was defective and leaking now their saying that they can do nothing to correct this problem. I have been patronizing the dispensery since it opened. Yet they replaced it at the last minute as I was writing this. At least they take care of any issues
Great staff! Quick in and out, security out front. Daily specials, I signed up for their text alerts for sale items so I'm never missing out on awesome deals. Great selection and prices, even better bud-tenders. Special shout-out to Rochelle, super knowledgeable and friendly! Best dispensary in town, hands down.
My room mate brought here and 1st trip nearly prevented me from ever coming again. I get called back and I've got my phone in hand checking in to the club here on YELP. The man very rudely explains that "They don't let you have your phone out." Who is they and why you rude about it, I didn't know. But in any case we came back and haven't seen that guy again. Now when I go in I sign in for my points, points towards free stuff and discounts and on the way out the door you can register to win and large prize! Their selection is great and the staff knowledgeable. I love the art in the lobby that's for sale and I appreciate the armed security that walks the property! I am however not a fan of how expensive they are. I only go here if my room mate goes, I won't choose this club because of their high prices!
My husband and I had our 1st visit here a couple weeks ago. I was astonished with the amazing customer service and friendliness of everyone! The store was clean and very nicely set up. We will without a doubt be back!
Great place with very friendly staff! Very clean and easy on the eyes. They have a very large inventory and an even larger amount of information about the products. My most recent trip I was helped out by Erika and she was great!! Extremely friendly, very informative, and helpful. Hope to be back in very soon! Definetly give this place a try
First time customer. Asked for "sugar free" edibles. I was given 5 choices. All had sugar and high fructose corn syrup as the first two ingredients. Not good Chris, I said I was diabetic. . He also kept calling the sublingual drops "bilingual". Funny but I didn't know gummies could speak, much less in 2 languages. Some extra training seems to be in order.
If you wish to be treated rudely then this is the place for you. I left a $2.00 tip for a $50.00 purchase and I was addressed in a very rude manner. to say the least. This person was mad even irate to me because he thought he deserved more. I do not understand why the sales person should be tipped? I do not tip the sales person when I buy groceries or lumber from Home Depot. I do leave a tipfor a waitperson when we eat out. But then they offer me a service.
I first went here over a year ago before o got my card. I knew virtually nothing about medical marijuana and these folks were absolutely amazing. I've since gotten my card, settled in to a routine of purchases and have never gone anywhere else. And once you get familiar with the traffic patterns you can avoid lines completely. Kudos to everyone who works there.
Wonderful experience! Just West of Motel 6 at Plumb & Virginia. Clean and organized facility w/adequate parking.Jazz, the delightful, professional, and extremely knowledgeable (& patient w/some elementary questions;) team member helped me out, Thank You Jazz! I'll be back;)Highly recommended, w/competitive pricing.
Way disappointed. Staff was friendly enough but the selection wasn't great and we mostly felt rushed out of there. On top of that, the advertised veterans discount wasn't given. My husband didn't bring his VA card on vacation which is his mistake for forgetting, I know, but the sales person made it seem like he was lying rather than just forgetful. It was awkward and she just seemed to want to move on to the next customers. We won't be back.
This place is very fast and convenient they offer online ordering and it makes for a quick in and out. The offer deals for first time buyers and weekly specials and they are open fairly late .
I loved it here , everyone I came in contact with was super friendly & very helpful . Didn't know what I really wanted so asked for advise from Megan I believe her name was & she was really nice about helping me out . Not to mention the smell as soon as you open the door...grrrreat !
Cool little place. Had some fire bud but the prices on the cartridges are outrageous. 50 for a half gram is way toooo much
Great prices great service. I was in and out quickly I'm not sure if I hit it at the right time or not but it was really appreciated how fast everything went.
The team was awesome. Very welcoming and understanding and helpful! It is now my go to dispensary! Best in town!
This will be the LAST time I visit the establishment. Officially. It has been one after another with bad experiences (rude staff). I am officially done. The last time I visited I online ordered using one of the daily deals (20% of HSH), after leaving we realized that they used our $5 off from our rewards points instead of the daily deal discount. We visited 2 days later, we placed another online order for a pre roll, we politely asked if we could speak to a manager regarding the last time we were in and not getting our original deal/using our points without us knowing. We were greeted by the most unprofessional rude manager named Keith, honestly this man should be fired. Regardless wrong or write, you should never talk down or disrespect customers. The only other person I can think of that is more rude than Keith is KAITLYN, after been rudely told by "worthless Keith" that "they just use the best deal possible" and there was nothing they could do, Kaitlyn threw my change across the counter at me and told me in the rudest tone to "have a nice day". HONESTLY, PLEASE!!! Take the extra time and see what else is out there, do not give this place your business. I highly recommend Sierra State Relief (their cartridges are 10-15 dollars cheaper). They are also very kind.
I love the positive vibe that permeates The Dispensary. The help is always... well... helpful and friendly. There's always a great selection of product and I'm never rushed to get me out the door. I recently had a leaking vape cartridge and it was quickly replaced with a new one. Plenty of seating in the air-conditioned waiting room and lots of TV monitors to keep your eyes busy while you wait for a budtender to take care of you, but, I've rarely waited longer than 5 minutes to make my choice. I have no reason to go elsewhere. Be sure to ask for the Senior or Military Discounts.
The last time I will EVER visit The Dispensary, to put it short and sweet. They are rude. I have had multiple complications with their rewards system and their "daily deals"... I am done. I will be going to Silver State Relief, they have a much better selection and cheaper cartridges. But in addition. Keith the manager should not be in a management position... he is awful dealing with conflict and lacks the basics customer service skills it takes to be a manager. Also Kaitlyn... she is likely, single handily the most unprofessional rude human I have ever encountered. Please do not give them your business.
I have a medical card, which I've had for 3.5 years. The Dispensary is I feel very aware of the the issues that we non-recreational users face. They have been unfailingly kind and understanding about why it is important that I get the correct product. I have tried other businesses in this area and they beat the competition hands down. Thank you to the helpful and compassionate staff at the Dispensary Reno.
I came in to buy some CBD and some weed. I had never been in a dispensary before and do not smoke weed. But because of my back pain, I've decided to give the CDB and weed a try as opposed to big pharm medications. When i walked in I was immediately greeted by the most friendly girls. Ashlyn specifically was so kind to me. When I got to my bud tender, Tristian, he was also so helpful and knowledgeable. His recommendation has been working so far. I recommend coming here to buy all your cannabis needs. They are by far the most friendly people ever! And that is so appreciated.
Easy to use online ordering system and easy to find location! Selection was good, would recommend again!
This is the best dispensary in town in terms of bang for your buck. No matter what my girlfriend and I decide to buy, we always get it here due to the amazing deals they send us every morning. 6 for 36 1g prerolls were what had us coming and we ended up staying for the staff. We have always ended up with the nicest people there, a very knowledgeable staff who always has great recommendations. Jazz always usually helps us and is always so sweet and so nice to everyone, she does a great job of interacting with guests and other employees whenever we show up! Our biggest complaint is that there isn't another location in Sparks yet. Seriously consider this place if your passing through or looking for a good deal!
Don't buy CBD oil for pain. The young lady who told us that it worked, was nothing more than a used car salesman. She could not answer our questions about the product and really knew nothing about what she was selling. She also misquoted the price to me, then acted like I was stupid when I asked why it cost $15 more than she said it would. Don`t waste your money, I tried it four times with zero affect on my pain. I even took more than the recommended amount. The following week I had an appointment with my endocrinologist and he told me that there is no medical proof it really works better than placebo sugar pills. I found that to be exactly true...100%. It was against my better judgment to even go there, but if it helped I would embrace it. DO NOT WASTE YOUR TIME OR MONEY `IT DOES NOT WORK`...
Was pretty happy with the place until all the snap, crackle, and pops from all the seeds in their "diesel." At least 10 (TEN!!!) seeds in my 8th. "Dumpster" was excellent tho.
It was my very first time ever visiting a dispensary and the fact that one person can only come in at a time and once making it in there, there wasn't any weed to look at and the girl that was helping me was in such a hurry to get to the next person it was disappointing! I wanted to ask questions but she said that there was more people to help! Well I will never go back and the choices wasn't very broad either! I will never go back just because it wasn't very personal there!!!!! But I did find one place to go and the guy at that place was extremely nice!! I will go there instead from now on! If you're reading this don't waste your time go somewhere else!! REALLY go somewhere else there are more to choose from! I would rather hit up a dude in the ghetto for weed than to ever go back to this place
This has been a great experience especially with all the friendly employees! It was all great until I got to the bud tender he was not very helpful at all #4 I think this guy doesn't even have knowledge or is good at sales. Dude with the curled mustache you got to go elsewhere! Thise place is a little too good for that guys to ruin someone's experience. Other than him everyone is so great! And I do recommend! 3 stars since they ran out of what I went in for
I've been here twice now, both times were by far my best experience at any dispensary in Reno. My first time Claire was my bud tender, she was awesome. I got to spin a wheel and My prize was a pre-roll, how cool? AND I got $10 off because if was my first time. Helped me pick out great deals and I left very happy. Tonight I Alex got to help me out and he was so great!!! So friendly and helpful. Such a happy place to be. This will be the only dispensary I go to from now on, it is wonderful.
Richelle:-) is amazing! She knows her product. I am still a newbie and trying to find something that works for what ales you can be very frustrating. Richelle took her time with me, explained what for and how come. Two thumbs up and Richelle know that this queen bee is pleased.
Not what i was used to at all but i did indeed get my flowers. But on another note I'm from the Bay Area. Next time i go to Reno I'll just bring my own goods. I wasn't really feeling the Selection. But hey anything is good in Nevada! I remember when you couldn't even have flowers in the state at all. So not bad!
after not getting the edibles of any kind I wanted, i went to the MYNT 132e. 2nd Monday mornings great time to shop.I bought out all their gummies and had the chocolate and blueberries bars, whoa strong, awesome 5 squares out of 10 and napped for 5 hours woke up mellow until 7pmgood stuffbrought my wife she wanted gummiesi got an awesome several espresso chocolate four squares is g[od for the day and im 245lbs
Bobby D always comes through. Best customer service in Reno hands down. Place was super busy tonight but I still got in and out in under 10 minutes. Can't beat this place.
One star only because opening day was a good experience, ever since they're rude and hang up on you when you call. The most annoying thing about dispensaries websites is they're never accurate so that's why we call ahead but not even worth the rude service and bad energy. I'd rather go out of my way to a farther but friendlier one
Wow...talk about friendly! Informative! Helpful! Great for a first-timer to get excellent guidance! Thank You Very Much, McKenna!!
We traveled from Texas and it was our first time visiting a dispensary and I can say the experience was amazing. From the second we walked in the door we were treated with respect and weren't made to feel uncomfortable. Each step of the process was explained perfectly to understand. Once we got to the budtenders, McKena solidified the awesome experience! She's very knowledgeable and if you don't know what you want when you walk in, she definitely helps you figure out what you need by the time you leave. Overall great fun experience!
Budtenders understand what I'm asking for and normally have good deals to offer. They offer a points program too. The selection is great but they normally don't offer very many CBD strains. Wait times are average, around 15 minutes most evenings I've visited. Pretty consistent, reliable shop.
Had a terrible experience today. Guess phone calls take precedent over clients at check in. Only person to check in people was on the phone while lots of staff hanging out the back.
Super helpful and knowledgeable staff! And great edible selection! I bought an awesome nectar collector there and I love it! They also have a rewards program which is sweet!
This place was awesome and Bobby D the bud tender He was so cool I'm so glad that I went to the dispensary . I will be returning as a patient.
Had a very rude budtender who was ignoring my boyfriend and I asking her questions. When my boyfriend would respond with "thank you" and "how's your night going?" She's either ignore him or roll her eyes. I'm very upset with this interaction and I will not return. I always get fantastic customer service at Silver state and reef. This was just a complete turn off and I was so close to asking for my money back. Sorry but I'll be taking my money and business elsewhere where I'm properly helped and not ignored.
I have been to many dispensaries as I lived in California for my whole life and was a medical patient since 99 this place is clean and efficient and the descriptions of there product are very helpful in making decisions . The online ordering and pick up super convient . The security is great as I've been to some shady places before but It could be a little more lit up for elderly and women who are alone . All in all great spot and great variety .
Love it!!!!! It was my first time and it was so smooth and easy and everyone was so nice ! I was nervous but it was great!!! Shout out to my "bud tender " Megan G, super helpful and the girls up front for helping me and not making me feel like a noob. Give them a raise! Best place in town! I'll be back!!!!
so my bf and I have been a couple times and you would think for the price you would get a great quality, not such the case. when you get a pre-rolled most the time its like opening a bag of air chips.(product is filled with more air than product) the pre rolled had a damn fuse.
This place was awesome - what a great experience! The girls who work there are LOVELY, I only had to wait about 10 minutes on a Saturday night, and I had all of my questions answered throughly! I was so satisfied with my experience, I left with a smile on my face and will be a loyal customer moving forward! Keep it up guys!
I've been to a lot of cannabis clubs, dispensaries, collectives, and other medical marijuana businesses who may as well be "slanging" with the unprofessionalism present. "The Dispensary" here in Reno is THE Dispensary - - a more apt name could not have been concocted. Advanced point of sales systems, discounts, promotions, and incredibly safe and discreet. The packaging is innovative and the best child- proofing I've encountered......sober, I had trouble figuring it out!Great staff, good stock and great price ranges all across the board.Above and beyond ANY cannabis dispensary I've visited and would recommend this place to absolutely any traveler AND local!Peace!
This place always gives me flawless service Benji was really nice and made me laugh, all the girls look nice and presentable (cute nails!) good flower good deals cool spin the wheel game if you spend a certain amount overall stoked this place is nice please get KYND GUMMMIES BACK THO LOL
Excellent customer service, veteran discount and quality products. They have top end, middle of the road and low price stuff like MPX shatters. They have a good selection but the kicker is it's all quality and that why this is my go to dispensary. I had a mishap with an order and was accidentally charged twice for something I bought. No worries though they took care of it without any issue. If anyone ever said they had a problem with this business I'd question it.
The staff was very friendly when I arrived, the waiting area was clean and comfortable, the wait was short. The staff was very knowledgeable and friendly. They were quick and knew the products. They were better priced than a couple other places in town. I will definitely come back.
I am glad I came here, closer to my house, Receptionist was very welcoming (my first time) and the girl (I'm sorry I forgot her name) she is very knowledgeable and really explained to me what I need ! Definitely will be back again !
I was taking a hiatus from smoking & wanted edibles, and went to this place where they sold me products extracted using butane. This wasn't cool at all & I won't be back.
Great Dispensary! Plenty of parking and very well organized facility.Meagan was very knowledgeable and helpful with my needs. Appreciated her assistance.
Best dispensary ive been too hands down! Becca was EXTREMLY nice, beautiful, and helpful, I definitely recommend this dispensary, they have a lot of different and good stuff. Very clean and organized.
I was denied at Sierra Wellness because the poorly spoken manager did not understand regulations. I marched my ass right over to The Dispensary and had NO PROBLEM. The budtender asked a few questions and knew right away what to offer on point. 20% off and a bonus preroll with a small purchase to boot. Killer!
This dispensary makes you feel at home and comfortable. The staff is super friendly and knowledgeable about their products. There is a great verity of flower and edibles which is what I usually get.
These guys know there stuff. great info and friendly atmosphere. love it .everytime i got in i learn something new. educated staff for sure.
I'm new to the area so this place was recommended by a few locals. Let me say that even walking into this place has a great vibe. I feel it's so important to have Bud tenders who can help you figure out what products will work best for your medical (or rec.) needs. Emma is very knowledgeable about the quality products they sale. Emma also has the most genuine customer service care that I've ever experienced in a long time. I've become too used to the in and out process from both higher & lower end places too,that push what's on sale or whatever strain they're trying to get rid of that month. I've been in lobby's where are people complaining about wait time, prices or have questions that the sales people are completely clueless about. From day one to now 5th visit I have had the same enthusiasm of helpful people in the lobby , sales and waiting area. Having been to several dispensaries for medical & recreational use in California now Reno, I feel it's so important to have someone who knows how to listen to you and help you along your selection process. Check out this location, ask questions about everything! You won't be disappointed So I will continue coming to this location whenever I'm in Reno.
Great Staff! Great selection and today as everyday remarkable specials! Don't miss out on Geisel. Unknown pedigree but a solid 10!
Great place! Fast and easy. The staff is very nice and informative. They have this wheel that I was able to spin and got $10 gift certificate! Lucky me! I will be back.
I'll be honest. The first time I went here, the lines were long and I wasn't a fan.But now this is the only place I visit for rec purchases. The staff is super friendly, knowledgeable and always super welcoming. I used to go MYNT and Silver State, now I only go here. I send all my visiting friends here, I even took my mom here when she was visiting from the East coast. Even she liked the vibe here, and she hates the whole Rec marijuana thing. Highly recommend joining there loyalty club. They text you screaming deals every week. You can't go wrong with The Dispensary.
Outstanding service. Knowledgeable staff. Extremely friendly. You can tell the people working there enjoy their jobs! You can look at their inventory online and setup an order to pick up--but you MUST pick it up the same day. This place is on my way to and from the Reno airport so I always stock up when I'm passing by. Their selection is top notch. From flower to edibles of all varieties to pre-rolls and shatters--they've got it all. And of course there's a wheel you can spin to win a deal or a free ore-roll while you're there. ATM located inside so no worries if you forget to get cash on your way there. Also, cleanest dispensary I've ever visited with very modern decor inside.
This is such a fun and easy dispensary, it's always my go to when I need something fast. Today my budtender was Becca and she was so sweet! She got me exactly what I needed with a quickness and she was even nice enough to compliment my purse. Another great trip to The Dispensary!
Love this place! I've been to a couple of others in town, but this is my go-to. It's conveniently located and the staff is both friendly and efficient. I've done delivery and pick up, both super easy. I love the rewards program and really appreciate the daily deals. My only complaint is I did receive a defective vape cartridge and was unaware of the 2-3 day policy. It had been maybe a week and a half and I was told it was too late to get a replacement. Unfortunate, since it was $50 wasted, but a policy is a policy. Now I "test" all products within the first couple of days.
Not once has this place left me wanting! For almost 2 years I have trusted them, never violated it. Even when I need much more patience cuz my mental disability is very very hard to work with. Ash, Ali, Alyssa, Morgan and Greg are my fave budtenders too, my service/emotional support animal Enzo even has friends there! They are very caring, even when they don't have to be.
Thanks to the help of an awesome new pal, Alex malm I was able to get all the best treats. He was extremely knowledgeable and happy to educate during my visit. Next time I'm heading back to Tahoe for a trip I'm going to make sure I drop back in.Service was quick and painless. Plenty of options and great prices for the quality of product. Glad I found this beauty! The store was well designed and efficient, COVID friendly and easy to get a quick roll or treat.
I've been coming her regularly for 3 years and it's always a good experience. The prices are fair and most items are cheaper than other dispensaries in town. But what I really like about this place is the staff. Everyone from the security guy out front to the bud tenders are super nice. I never feel rushed and they answer all my questions. This place really cares about people.
Such a good selection! Great bud tenders! Five stars for getting rid of the general manager who created a hostile work environment for all of his employees Byeee Brian!
I had a Great visit while on visiting on vacation! The staff was very helpful and offered wonderful product recommendations.
Go to their website, order and drive to their location. After they text you that your order is ready for pick up, park in a numbered stall. Stay in car and a runner will ask for your ID and the cash for your order. They will bring your order to your car. Runners accept tips.Or, go inside to shop.Make sure everyone in car, buying or not, has an ID!
This is the only dispensary I ever go to. They have the best prices and variety, and the people who work there are always so nice. I love how easy and fast the pick up is, and when I have time to go inside I'm always met with a friendly person. Product is 10/10People are 10/10All around great place.
We drive from Dayton to Reno to get good greens at a reasonable price and these guys are it. Not only that but maybe you will get lucky and have Maddy G be your bud tender, because she is awesome. She helped me a ton with my account issues and was just awesome to deal with. Thanks Maddy!
We’ve come here three times in a our week long visit. The staff is knowledgeable and helpful. The daily deals are always a good choice. Lots of options, great prices. Highly recommend!! Order online for pick up or DELIVERY!! On our first trip in Durns was amazing, she helped us pick out the perfect mix for fun and hiking. On our second and third trip Claire helped us and she had such amazing energy and good vibes. She picked the perfect strains for our needs after making sure what our needs and goals were. Loved Claire so much! Thank you, Ladies!!!
Very get people my boy peter and blais as while .
My first choice for sure. I like the budtenders
It is my pleasure to write a 5-star review for the Dispensary! Here are my five favorite things about the Dispensary: Location- Plumb Lane is pretty chill. The Dispensary is walking distance from the airport! The bud- it’s fire. The pricing- it’s “great” bud at “good” value pricing. The bud tenders- I think you should CHECK OUT with the bud tenders at The Dispensary. Hailey A. - my bud tender was super chill, super mindful, and super stylish. Hailey A. Is a professional. How does she maintain her professionalism in a place like the Dispensary? I shall never know. I tip my cap to you, friend. Stay chill.
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