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Reviews of Jade Cannabis Co.
3.4 (99 reviews)

Reno A. (Powered By Yelp)
5.0
27 Mar 2020

Thank you so much Blum! I just received my delivery at 9: 30 pm this evening. Yes the drivers are still out at this time of night! Trying to bring medication to those who count on it and believe it's essential. I'm 100% disabled army combat veteran that relies on a stable stream of cannabis just to function in these crazy times. And of course, as always, quality is top shelf. I went to four cannabis websites who said they had delivery set up today, however blum is the only dispensary that came through today.  I went to 4 websites that let me place 2 orders and 1 (Blum) called and text me throughout the day to keep me up to speed on my order. Still 2 hrs till tomorrow if the other company shows I'll add an update. So if you're looking for a dispensary that you can count on to actually get you the high quality product you're looking for, the empirical evidence speaks for itself.

Anthony C. (Powered By Yelp)
1.0
13 Oct 2020

Went in there, had a brain fart. dealt with the Asian guy. Rude as sh!t. & I mean RUDE. Went to get more change. Double back to the line. Caught him talking more sh!t next to this BBW. When all was said & done. He ended 2 cent tip & from here on out if I decided to go there again. That's all he & BBW will get out of me. That was the #1 worst experience that I've had with them. U just can't slap the sh!t out of people these days.

Nei Z. (Powered By Yelp)
1.0
21 Oct 2020

Fix your website! Can't move past adding to cart,  won't let you sign in & move forward.

Brighton D. (Powered By Yelp)
1.0
20 Apr 2020

Website is extremely frustrating and hard to use. NO ONE answers the phone when you call. Last time i ordered they called to tell me  they we're on their way at 7pm and didn't show up until nearly 10pmWill not be going here again

Travis N. (Powered By Yelp)
1.0
05 Sep 2020

I've been going to Blum for a while paying incredibly high prices and now they are skimping on half grams only selling .4. Now I see why their losing business in Reno. Hit up silver state, reef, Sierra wellness before even thinking about this place. The greed to skimp customers . when they are making millions. And no one actually reached out. Liars

Mike L. (Powered By Yelp)
5.0
20 Apr 2021

this place is called Jade now, but check it out they make their own weed now and its fire! $30 eighth of dank! tried the jaded pink 2.0 rolled up and it tastes like cherry trainwreck. then i got the Jaded Girl Scout Cookies and its like they took the biggest buds they could and placed them neatly in these tiny jars. fat purplish tricome covered buds, and very very clean no gross nutrients overload, makes it much smoother on your lungs. not harsh at all to smoke straight, but very potent can sneak up on you.

Terri P. (Powered By Yelp)
1.0
10 Jan 2021

What a horrible place horrible customer service and Unknowledgeable staff! The manager Chris NEVER returned several calls, the b.... Female "manager" was rude and plain horrible! So much so I don't remember her name! We went in to buy a product that we've used for several months and they were out of it, they sold us something completely different in a syringe that DOES not work! It's broken and not what we thought we were purchasing ...we went back twice the b.... Wouldn't help. So basically we are stuck! What a waste of money! They sold us two packs, one hadn't been opened, I would think an exchange since it was their error would have been appropriate. Way to much competition in this town! We've been coming here since Blum but I'll never return!I've been to dispensary's throughout Ca, Or and Wa and we've never had a problem! So don't wast your money on horrible service! Go where the people are friendly caring and knowledgeable!

Lisa J. (Powered By Yelp)
5.0
27 Sep 2020

I am new to Reno and am staying with friends who live within walking distance and I feel HELLA blessed and aligned that I'm so close to this amazing place! I've been three times (4?? Lol) and every time has been too-notch! Favorite bud tenders so far have been Rosie and Keesha (i know I'm spelling that wrong but I'm glad we're all masked up!) They're both great at finding the best "bang for your buck" AND good quality! Front desk staff is always quick and sweet! I've never had to wait and they are constantly cleaning everything! Love that!I found my dispensary while I'm in town and when i come back through around Labor Day every year.

Jason H. (Powered By Yelp)
1.0
05 Apr 2021

Wouldn't take my recently expired CA ID, even though CA isn't doing renewals due to COVID and I'm unable to renew it. I'm really hurting due to ptsd and they weren't even willing to research current policies, which I know NV allows leniency on due to CA DMV policies, look it up. I'll have my current NV license within a week, guess where my weed budget of $400+ a month isn't going to be spent?

Jenn C. (Powered By Yelp)
3.0
28 Aug 2017

I visited Reno to meet up with an LEO friend from out-of-state and she wanted to visit a legal pot shop!  The closest one to us was Blum - and we were surprised by all the requirements for ID, the triple locked doors with escorts to walk visitors through to the waiting area and then to the purchase area.Our "budtender" was friendly and knowledgeable - I got some CBD to try (yay! hormones!) and my friend purchased some gifts.  It was a bit weird when they said they would require all my mailing address info for a credit card - so I just paid cash.  Very cloak-and-dagger but still incredibly shiny, bright and clean.  Everyone there was incredibly friendly and patient.

Junior B. (Powered By Yelp)
5.0
25 Apr 2017

First the front reception area was very welcoming,Fun to deal with. When I got to the back Chris was so helpful and professional to our needs. 15% off and a free gift and very helpful with no pressure to purchase. This is the only one I found with a friendly waiting area for non med persons. I wish NM had a place half as nice as this one. Keep up the good work everyone

Kathy T. (Powered By Yelp)
1.0
04 Mar 2020

I have been trying to order some pot due to serious diabetic neuropathy (shooting pains in feet and ankles). Blum took the order, confirmed the order and I was assured it would be delivered. I missed two calls from them because I had my phone on DND. I promptly replied to the phone calls and asked them to please reconsider and come back. I received an email confirming a delivery. No one ever showed up. I found an email this morning declining delivery. I called and texted them three times and never received any reply. Had the delivered they would have had a lifetime customer - now I will never walk in their store. Just a phone call or text explaining why they wouldn't wouldn't have taken them more than 2 minutes.

Jennifer R. (Powered By Yelp)
3.0
26 Dec 2019

I think I would like this place better if it didn't take so long to get through the process. The office is nice and clean and staff seem knowledgeable. The driveway is hidden because of construction and the turn is a tight. The prices are just fair but some of the specials are worth the trip to Reno.

Wylie B. (Powered By Yelp)
1.0
26 Mar 2020

I understand we're in a pandemic and it's hectic, but if you can't deliver the weed, what is the point of offering the service. Either shut it down until you guys figure it out, or just don't offer it at all. My order got accepted around 4pm and said it'd be delivered "approxiamately" at 10pm, it was nothing extravagent. 3 prerolls and a lighter (if you're ordering online, your order has to be $30+ for it to be delivered. 3 pre-rolls came out to be $29.97 -- an annoying issue that doesn't need my energy.) It's now 11pm the same night, have heard nothing from them and I do not expect to see the weed I ordered. Their only saving grace, you pay when they deliver it. So at least I'm not out of any money. Still annoyed and extremely dissatisfied because Blüm is my usual weed shop, I guess my expectations were too high. Definitely higher than I am right now.

Sharita S. (Powered By Yelp)
5.0
17 Jul 2020

This experience felt like home away from home . Our Filipino fly host was the bomb and was able to answer all our questions and the different flowers. We got some straight gas and moon rocks . Had ya feeling like we were back in the bay !

Abigail F. (Powered By Yelp)
1.0
20 Apr 2020

I made an order this afternoon and was excited to take part in the deals for 420! I received a phone call clarifying my order a couple hours later because I accidentally added the discounted products because I didnt know I wasnt supposed to. The gentleman I spoke with cleared it up for me and told me I would receive another phone call when it is out for delivery. When I received the second phone call,  I asked what the new total would be and he said it would be $160. I asked him to make sure the discount was applied because that was price that I orginally saw when I initially placed the order (pre-discount). He said one moment while he checked with the budtender. He said, yes it will be $160. When Ryan came to deliver he said the total would be $160. I pay him the $160 along with a $10 tip and get back inside and check my bag. There is a receipt which clearly notes $108.77. I tried to call the phone number listed on the receipt and their website, but it went to the voicemail of "Michael Alvarez." Here is a picture of my receipt and hopefully I will be hearing back soon because this is a fairly large discrepancy

Love To Rate S. (Powered By Yelp)
1.0
27 Mar 2020

I was really excited when I found a dispensary that deliver same day so I placed an order around 2 ish on 3/26/20 to have it delivered between 6pm to 9pm, but it never came. So I logged in the website to track my order and it said "order decline, please contact 775-420-2586", that pissed me off because the whole time I was trying to get a hold of them and no one answered! If they're not able to deliver, they should have notified me. What kind of business doesn't notify their customers beforehand if their order is canceled? Obviously a business who doesn't care for their customers. They wasted my time as I could have ordered it from a dispensary I'm used to going but instead I gave blum a shot and they suck! I never been to blum and I never will. Their prices are pretty high too! I understand,  due to the pandemic that the demand is high. However, if you cant keep up, don't give people false information. Do next day delivery like other places! Waste of my time now I have to wait another day for delivery. If you're reading this and want delivery same day, forget it because you won't get it. They give you high hope just to disappoint at the end.

Alei P. (Powered By Yelp)
5.0
09 Mar 2020

Blum is the fastest, most polite staff and easiest dispensary experience I have had since this whole pandemic began. Sierra well was my go-to  place until they made me wait in my car with a pager and silver state usually has a line out the door. Blum is more on the expensiive side yet they are the only ones in town who offer $19.99 1/8's ...so it's all relative since the rest of the experience is so pleasant what's a couple more bucks? Also it's very modern and upscale looking inside and always clean!!! Keep up the good work Blum

Crisp R. (Powered By Yelp)
5.0
20 Jun 2019

Great experience! Very clean, comfortable, and welcoming environment that made me feel at home. Matt was our budtender and helped us get a few Stiiizy pods, edibles, and flower. He was very friendly and helped us with all of our questions. Overall my experience was phenomenal and will keep me coming back!

David T. (Powered By Yelp)
5.0
16 Nov 2018

Even if you don't smoke weed, or use any cannabis products, or even if you're a hard-core user, you've probably wondered which cannabis dispensary to check out.  I urge you to go to Blüm,(Reno, Nv 89502. Ph: (775) 420 Blüm), IF YOU NEED THE BEST ADVICE ON PAIN MANAGEMENT, (or, just reliable info),BLÜM HAS A VERY EXPERIENCED, PROFESSIONAL ADVISOR NAMED KEITH that I promise you will provide the absolute best & most reliable advice you will find anywhere.        Here's why you need to see KEITH especially if you're concerns are related to pain management:      KIETH is the real deal.  KEITH has cerebral palsy. He KNOWS WHAT WORKS FOR PAIN MANAGEMENT.      I went to Blüm only for the one sole purpose to purchase a CBD product to give to a couple Veteran friends who are dealing with horrible ailments.      These guys do not need to get high but we're looking for a non-psychoactive CBD product to help manage their pain.        If you got your legs blown off by IED-(Improvised Explosive Device), and/or you also have PTSD (Post Traumatic Stress Disorder), of course you may desire and need the euphoric relief cannabis can provide.  But I'm not knowledgeable about products that get you high, I'm only enthusiastically urging you to go to BLÜM, and make sure you talk to KEITH, who I guarantee will answer all your questions about pain management.       CBD is legal in all 50 states!  It's a legal cannabis product that will NOT get you high because there's not any of the psychoactive ingredient in it that gets you high, (THC). Federal law does allow tiny traces of THC in CBD products, however it's so minuscule that even if you took insanely massive quantities you still could not get high.      I consider my recommendation to see KEITH, at BLÜM to be a sacred & important public service announcement because too many of our fellow citizens are becoming addicted to opiates.        Are you hurting and in pain? Then it is imperative you seek the wise, experienced counsel of KEITH at BLÜM Dispensary, conveniently located in Midtown of Reno.

Steven G. (Powered By Yelp)
5.0
26 Jul 2019

Visiting in Reno and needed a quick pickup before a hike. Quick, easy transaction. Nice staff and solid selection

Mooregan H. (Powered By Yelp)
5.0
28 Mar 2019

Asher! The oneeeee! Excellent bud tender, don't know what you want?? Come to this guy he's got you covered knowledgeable friendly handsome.. full package!!!

Tara B. (Powered By Yelp)
5.0
22 Oct 2019

Went there when the street was torn up due to construction. Got 10 prerolls for 60 bucks. Guess the due this every Tuesday even though I was there on a Monday. Had lots of good prerolls to get 10 different varieties with lots to spare. Chose all my varties at a %20 THC content or more. Would highly recommend this place for quality plus quantity!

Kat L. (Powered By Yelp)
5.0
16 Aug 2019

Super nice people and waiting room would recommend. Joshua was super nice with helping me and my friend out.

Joanne B. (Powered By Yelp)
5.0
04 Jun 2019

I have always wanted to go into this place since it first opened but was just a little nervous to go by myself because I didn't know what to expect. So, recently one of my dogs was diagnosed with kidney disease and is on several meds to help her. I have talked with so many people about what I can do to improve her quality of life and several have recommended CBD oil as long as there is no trace of THC in it. Last week I decide to go into Blum and check it out. Checking in was a little different than what I had expected. After the security guy opened the door for me you go inside the first room where a nice young woman took my ID and put my name in line, then she opens the first door which is automatically locked for everybody's protection, inside there you wait till your name is called then you go to the counter and place your order. I told the guy it was my first time in and that I was looking for the oil for my dog. The guy was so nice and patient with me and explained to me the difference in oils and sold me the one that has zero THC and even told me the amount that he would recommend to give my dog based on her weight. I tried it the same night and was amazed how well my little girl slept all night without waking up and moving around. She has been on it for a week now and so far everything is going well. I totally recommend Blum for any cbd oil or anything else you might be looking for. Your first purchase you even get a 10% discount for first time buyer. Im glad I decided to go in and give it a try.

Walter J. (Powered By Yelp)
5.0
19 Aug 2018

On my way here for the first time and I got a flat turning into the parking lot. Not only did a member of the staff come out to check on us but they helped change the tire. Already excellent customer service was just as excellent once the tire fiasco was over and we were inside. Great selection, knowledgeable budtenders. And very quick to get in and get out!The prices might be a tad higher than I am used to in California but the daily 10% off between 4:20 and 7:20 honestly eliminates any significant price difference and I felt they were way more stocked with product than they are at Sacramento and bay area dispensaries.

Eryn G. (Powered By Yelp)
1.0
28 Mar 2020

I don't know how else to communicate with you guys during the pandemic. But you guys HAVE to answer the phones. Or have some way of getting ahold of you guys. You're running a business that has changed completely in the last couple weeks, and I know y'all are busting your asses and working hard, but I can't even describe how sketchy it is that you guys are unreachable once I've place my order. You have sensitive info that I give over the phone now, and after waiting 9 hours for my weed, I wanted to cancel the entire transaction at hour 5, but couldn't contact ANYONE. Not to mention that you guys deliberately call your customers from a "No Caller Id" number so it's untraceable. What if I never get the weed I paid for? Who would I even contact about that? I love you guys, but you need to work out the kinks in your new system.

Kathryn R. (Powered By Yelp)
5.0
06 Mar 2018

This is the type of dispensary experience I've been looking for.  I've been to a couple dispensaries and found that the staff aren't super helpful or wanting to put much effort into suggestions or education.  The staff member that helped us answered all of our questions, didn't try to rush us, and made helpful suggestions and recommendations.  I'm not a sophisticated buyer, so I needed someone to walk me through the differences, ask about what I want, and lead me to the right selections.  Finally, after trying multiple places, we found that type of experience here.  To me, they seemed to have a nice variety, although we were mainly there for CBD.  Another bonus - they take credit cards!  If/when it's time to restock, this is the dispensary I will go back to.

Adriana M. (Powered By Yelp)
1.0
08 Jul 2019

Was really anticipating some relief after work. Showed up at 11:40 pm and they had closed earlier than the time was posted. There were 4 other customers in despair that needed relief. I am sure this place is good, but it has very bad business practices. If there is any connoisseur or recreational, medical users out there, this is not the place to satisfy your needs. I recommend reef dispensaries or mynt, they stick to their business practices and hours. Cheers. #coloradoNative

Allison W. (Powered By Yelp)
5.0
20 Nov 2018

I called and the manager spoke on the phone with me. I showed up and met her too. All staff was friendly and professional. Great products and love the lounge area!

Ronald H. (Powered By Yelp)
5.0
02 Feb 2019

I'm really impressed with this dispensary. From the minute I walked up every employee I came in contact with was professional and friendly. The wait time was about two seconds and when I reached the counter the setup was organized and the "budtender" was courteous and helpful. The product was fresh and tasty, with a nice variety to choose from. Parking was very  convenient and safe. I very much recommend this establishment.

Erik l. (Powered By Yelp)
1.0
27 Oct 2018

Too expensive and terrible customer service.  Their managers swear and just overall very unprofessional.

Jacob H. (Powered By Yelp)
5.0
22 Nov 2018

They provide knowledge and education to their customers before making recommendations. Really appreciate the staff here and I will be back next time I am in town!

Rhiannon M. (Powered By Yelp)
2.0
31 Jul 2017

Disappointing set up. I know they're new to this recreational game, but they need to step up their game soon. I will continue going to better set up dispensaries like Silver State Relief until I hear this place improves. No line outside today, but I waited in the waiting room for 45 minutes on a late Monday night .... I get it guys, you're still figuring it out. I will come back when they have become more efficient. Good concentrate and flower options of course, but pricing is not that amazing here. I have found better deals, quality and service at Silver State Relief.

Christine S. (Powered By Yelp)
5.0
11 Jan 2018

Went back for myself sans parents and they were just as friendly as the last time. I also learn a great deal more about potential products to help me sleep. Very thankful!

D C. (Powered By Yelp)
1.0
04 Jul 2020

Knocking lightly once and then leaving an angry voicemail is really horrible customer service. Especially when it is a two story townhouse. Maybe try ringing a doorbell next time and not being rude to the people who order from you.

Johnny M. (Powered By Yelp)
5.0
28 Jul 2019

Best dispensary in town for sure, cleanest location, affordable prices, best deals, and I haven't met a person I don't like in this place

Kristin I. (Powered By Yelp)
5.0
08 Aug 2017

So I went to two dispensaries today, here and MYNT. My first time ever so I did not know what to expect. I came here first.     They have parking next to the building. There was a small line outside with a very friendly private party security guard out side. One I was let in and gave my driver's license i was let into the second waiting room. I didn't think anything of it at the time, but there was plenty of room in that first waiting room, I'm not really sure why we weren't allowed to wait there vs. out side, but what ever. Once you are in the main waiting room it is very posh, with big black and white photos of imbibers, some comfy couches and large screen TV's. There are Reno magazines and bud magazines that I read to pass the time. The wait here was longer than MYNT, and is a different experience, not one better than the other, just different. BLÜM seems to cater more to the medicinal user, where as MYNT seemed to cater more to the rec. side. However, coming here as a recreational user I felt very welcome and comfortable. When calling you back to the purchase room they call you back by name vs number, again very much towards the medical side, but very friendly and welcoming. I think if you are very unfamiliar to the whole thing, this is the place to feel comfortable. They escort you to what looks like a consultation desk of who will be helping you. I don't remember the name of the girl who helped me but she was very friendly and accommodating. I told her it was my first time here and I my husband had been here before and needed me to pick up a few things. She was able to look up his past purchase and help me find what I needed to get. I asked her about CBD oil and she said she had the oral ingestible oil, but I was looking for the rub on balm for arthritis pain. She said they were out and I asked who may have some in stock and she said MYNT so I went there next.         So what can I say about this location? Very clean, professional and friendly. Great for those looking for medical or those who are trying for the first time. Your purchasing space is very private so you don't have to be self conscious about other patients/customers. I will be back and I probably will go to MYNT again too. Both different experiences, but both pleasurable. Great job guys!

Andrew K. (Powered By Yelp)
5.0
14 Jun 2019

Came in late at night like I usually do, staffs always solid and the weed smokes well. Daniel hooked us up and Jonathan always super respectful and informative!

Ant B. (Powered By Yelp)
5.0
12 Sep 2018

Excellent customer severice and very helpful. Staff are all veet knowledgeable and informative. Youll defenitely leave satisfied. Ask for LEE!!!!!

Karla G. (Powered By Yelp)
5.0
02 Dec 2019

Great place easy to find. Keith was super nice and informative great vibes and good deals! Security was also really friendly. Would 100% recommend!

Camille M. (Powered By Yelp)
3.0
22 Aug 2017

Let's start with the negatives.. only negatives this about this place is the wait. The was was suuuuuuper long. We waited 50 mins till we were called to the back. Ended up taking a mini nap -__- and the slamming of the doors. The waiting room is super quiet already and slamming doors left and right.. there were 3 people that left because there complained about the doors. One of the employees said it's for privacy purposes or something idk. But enough about the negatives..The worker who helped us was awesome! He helped us chose which on best suited us based on what we told him. And I'm glad he did because it was exactly what I wanted.

Sandi S. (Powered By Yelp)
1.0
19 Nov 2019

Advertised as taking debit/credit. Placed my order and drove to pick it up. Told CASH ONLY when I got there. Wasted trip. False advertising. Wouldn't go there again.

Jessii M. (Powered By Yelp)
5.0
03 Mar 2019

Brian was the best part about coming into blum. Gave me such great information and didnt mind my endless questions. Hands down best guy and place to get some products from! They have a calendar in the front that tells ya their specials. So recommend coming into blum !

Roxana N. (Powered By Yelp)
5.0
03 Oct 2019

Came into Blüm looking for an Indica cartridge and Brian helped me choose the perfect one, super nice!

Shalise P. (Powered By Yelp)
5.0
01 Jun 2017

This was a GREAT dispensary! Very customer friendly focusing on your needs as a patient or caregiver. Large selection of flower, wax and edibles and a good price as well as daily specials and happy hour everyday. I highly recommend this dispensary to all patients!

K H. (Powered By Yelp)
5.0
24 Mar 2019

Recently we stopped into this dispensary while visiting Reno, Nevada. And were so pleasantly surprised. First of all, the security guard was helpful and welcoming and pleasant, the lady at the front desk was very nice and welcoming as well. And Asher, the dispensing budtender was the BEST... he was very knowledgeable, patient and explained and suggested product for us! We are so pleased because we are getting the exact delivery from the product we purchased that we had been searching for. We are going to make a special trip back from California just so we can return to this outstanding shop

Nick H. (Powered By Yelp)
1.0
18 Sep 2018

Bad customer service, high wait times, and inventory that isnt correct.  Preorder online so that when you arrive you dont wait in the line, the bad part is whatever you preorder theres a very high chance it will be out of stock or medical only.  If you have any problems with the products consider your money gone, they wont help at Blum Reno.

Ej W. (Powered By Yelp)
5.0
25 Sep 2017

Very professional dispensary - everything explained in layman's terms on the various products so you have a complete understanding of what you may buy.  My issues are for Medicinal purposes not recreational.  Their purpose is to make sure the customers have the best experience and seek the relief they need to help them medically. I am so happy that I don't have to worry about harm to my body.  And I am so clear not cloudy like when I was buying over the counter and prescription drugs.

Lily M. (Powered By Yelp)
1.0
11 Feb 2017

I have been a customer at Blum and it is a very nice dispensary. However, I will never give them another cent because of one thing. Blum has put up GIGANTIC billboards directly above both Silver State Relief and Sierra Wellness dispensaries. I am not exaggerating about the size and proximity of these billboards. If a business cannot stand on its own merits and must resort to this type of repugnant and hostile advertising, it is not part of the community that I choose to support.

Jon M. (Powered By Yelp)
5.0
29 May 2018

I really like this spot.  The hours of operation is what got me here. Once we were inside the staff was friendly.   Not the most knowledgeable but I'm not an asshole, not everyone's perfect, I was more than happy with the cleanliness, products, staff and location.

Amber S. (Powered By Yelp)
5.0
05 Jun 2018

I've been coming here since I turned 21 in February and the staff here is awesome. I think I saw Javier last time I was there and he was really helpful. I will continue to come here :)

Elizabeth G. (Powered By Yelp)
1.0
25 Jan 2019

$92 cartridge broke and spilled oil all over...they were unable to exchange, total waste of money. will not be returning

Deana J. (Powered By Yelp)
1.0
13 Oct 2017

I bought two 8ths different kinds and both were dry af staff pushy rather than make u feel comfortable....sadly won't be going back  #disappointedmedicalpatient #flowersnob #calispoiled #ichooseMYNT

Rachel L. (Powered By Yelp)
2.0
08 Oct 2019

Went last night to pick up some indica and a pen. The girl at the counter, who was really nice, let me know of a deal going on. 2 1/8ths for $50 plus a pen for penny. Everyone loves a good deal but when I left my total was $75. I called this morning to just ask for a breakdown of my purchase because my text receipt wasn't very informative. The guy who answered the phone said it should show my discounted price on the text and since it didn't, he thought maybe I had been overcharged. He came back on the phone to tell me the deal was 2 1/8ths for $60 not $50. He said I must have misheard her when she told me the deal, but I clearly remember hearing $50. I understand $10 in sales tax, but it was just disappointing to agree to a deal and then find out that wasn't real. Grrr. Not a big deal, but just make sure budtenders are well informed and maybe have the deals written someplace so the customer and tender are on the same page and avoid any miscommunication.

Lizzy C. (Powered By Yelp)
5.0
11 Sep 2018

Great customer service and interaction every time! Knowledgeable staff, clean store, great products and selection.

Roen R. (Powered By Yelp)
5.0
14 Jul 2017

Came here on July 2nd, the day after recreational sales was legalized. I waited in line for about 2 hours and waited inside for about 30 minutes before it was my turn. I've never been inside one of these dispensaries, but they really make it look like a medical facility. The workers were very friendly and very informative. I don't think any of the workers were high either, which I found ironic. They ran out of edibles because all the people who wanted to "try" it but not "smoke" it bought them all. It was a cool experience. Wouldn't come back until the lines die down. 2 hours in 105 degree weather is no bueno.

Anna O. (Powered By Yelp)
5.0
15 Jan 2019

Shopped at Blum  for tinctures  to help with post surgery pain. Everyone was friendly from the security guy in the parking lot, to the gal that checked us in, to the budtender, Lyndsey. She was very helpful and informative about the difference between ratios and what might be beneficial for my needs. Nice experience.

Michael F. (Powered By Yelp)
3.0
21 Sep 2017

I know I smoke alittle weed but I can still do the math.These guys are selling 1/2 g prerolled. Not for 1/2 the price of a 1 grahmer pre rolled but a couple bucks more per!DAAA!!I guess it's Mynt all the time now as it appears the  owners  of Blum are their own best customers and a bit greedy I might add.

J H. (Powered By Yelp)
1.0
02 Feb 2018

Way over priced crappy weed and even crappier service.  The rudest people I have had the displeasure of dealing with.  I'd say they should all try their product and lighten up a bit, but their product sucks, maybe that is the problem!!  They should head out to other dispensaries and see how it should be done, service and pricing.  And get a good grower, crap, crap, crap!!!Oh, and $20 for a 1g pre-roll of shake, really??? Get a clue!!!

Kyra J. (Powered By Yelp)
5.0
21 Apr 2019

Love this dispensary, always come here after work since I work in midtown. They accommodate midtown employees by taking off the sales tax which is awesome. Also, Brian and the rest of the staff always takes good care of me (:

Wes F. (Powered By Yelp)
2.0
02 Jan 2018

They normally only have a couple strains of flower in stock, weak selection. They've gotten better with wait times, but they don't post any info on their website, never answer the phone, and don't have online chat, so you never really know what they have until you wait in line and get in there. I never go anymore.

Kai K. (Powered By Yelp)
5.0
05 Mar 2018

Blum rocks. They have a 10% off deal from 4:20-7:10 that pretty much stole my heart! I was in and out so fast with a half gram preroll of some Jenny Kush. I will definitely be back. Much love, peace out.

Bob D. (Powered By Yelp)
5.0
27 Mar 2019

Clean, attractive streamlined spot. Plenty of selection on all products but Keith helped me sort through everything. Totally satisfied, will come back here next time for sure.

Darcy P. (Powered By Yelp)
1.0
07 Oct 2017

No 7/10 specials. They said they are recreational now so they don't have specials. Guess medical people don't matter any more. Never coming back

Philip D. (Powered By Yelp)
5.0
01 Feb 2018

First time buying from a dispensary. Very knowledgeable staff and answered all my questions with patience. I left with a good feeling

Martin F. (Powered By Yelp)
1.0
09 Jun 2017

Went in and asked the "expert" who in real life is a dipshit stoner for an indica strain that would help with tension and anxiety.  So he recommends a sativa dominant hybrid.  Which I didn't learn till later when I looked it up.  Lots of energy.  That is specifically not what I asked for. But no refunds.  I guess he was told to push that strain.  I also heard the girl working there telling a customer to move their car because the businesses that Blum inserted themselves between were being assholes and were  quick to tow someone's car.  Well those businesses were there before you and I'm sure they have had to put up with a lot in the last few months.  This place is no good and I think when critics of legalized MJ need an example of the negative effects on Reno they will use Blum.  There are much better dispensaries in Reno.

Ryan G. (Powered By Yelp)
2.0
30 Mar 2020

The only main reason I'm giving two stars is because of the pandemic, however, this was a mess of an experience. Placed an order around 2pm Saturday, with a deliver window of 6pm-9pm. I was so happy to see same day deliver. 10:30 rolls around that night, no delivery, instead a phone call. They were very polite, as was I after all these are stressful times, explained my delivery wouldn't be able to come tonight but that it would be there first thing tomorrow morning for the 8am delivery window. They then confirmed every item with me over the phone and then me that the driver would be contacting me in the morning as well. They also told me to contact them via text from the phone they called from, apparently they were using personal phones, if I hadn't heard anything by 12. Around 8am, almost exactly, I revived an automated text saying that my order was out for delivery. Reader, this was going to be a ride. I waited so patiently, and around 12:30 caved and texted the phone number from the night before in hopes of them being able to help. After I sent a text inquiring about my order I also tried to call the store number. The number rang twice and went to voicemail, so is this number a cellphone? Because the voicemail recording definitely sounds as much. Frustrated I left no voicemail and figured my order was lost and never coming. I checked yelp and so horrendous reviews and knew. I had made a mistake. Well... around 2:30 a different number and a text saying that it was Blüm wanting time confirm my order and that the delivery driver would be out soon with my order... At this point I was just along for the ride because getting cannabis had never been such a hot mess. Fast forward to 9pm Sunday night and two phone calls in a row from a number I didn't recognize. They were so back to back I didn't even notice my phone light up. Oh boy, I had a voicemail. Turns out it was the delivery driver confirming if I was home. I called back immediately only to go straight to voicemail. I gave up and went to bed, and ordered somewhere else Monday morning. 10/10 wouldn't recommend. I've been into the store many times and have always had great experiences but after how much of a dumpster fire this experience was, there's a lot of other dispensaries in town.

Joshua B. (Powered By Yelp)
5.0
04 Feb 2017

Best flowers easily! Super friendly and knowledgeable staff. Great concentrates selection. Super deals with magnificent facility. I recommend new patients give this place a try. Online menu is always up to date. Truly awesome dispensary.

Maximiliano Z. (Powered By Yelp)
1.0
10 Aug 2018

Oh man! I know I'm not the only one who's felt this frustration before when it comes to Blums pre-rolls. Lighting one up shouldn't be to hard but i guess they didn't get the memo.

Kacie K. (Powered By Yelp)
5.0
04 Jun 2017

This is hands down THE best quality clinic I have ever been to. Organized, clean, and personal. The staff are incredibly friendly and helpful, their products are great, with an awesome selection and everyone is very knowledgeable. This is my go-to place and I refuse to go anywhere else!

Sandra N. (Powered By Yelp)
5.0
18 Nov 2018

Great service from Keith!  Thanks a bunch!!!!!!!!!!!!!!!!!!!  Very Friendly and extremely helpful!

J M. (Powered By Yelp)
4.0
23 Sep 2017

I really liked the place. Everyone was very friendly and professional. I tried some Black Afghan flower along with some Tangi extract. Good quality from what I've tried so far. The only thing that they didn't do anything for being a first time patient.

Dom M. (Powered By Yelp)
2.0
07 Sep 2017

Unless you have a few hours to sit around and wait, just go to your local dealer. Decent selection and nice enough, just inefficient.

Rachel T. (Powered By Yelp)
1.0
20 Oct 2018

I visited Blum once and the product I got smelled so bad it nearly made me vomit. Mynt has way better products and had multiple vegan options for me! But that is not what this review is about.  Today I was threatened and harassed by Blum's security in the parking lot.   I parked in a spot that has some yellow on it, for the Studio.  For future visitors, the parking lot is divided for Blum parking and The Studio parking.  However, Blum employees frequently park in the Studio's spots.  The moment I got out of my car, a guy walks up to me and starts threatening me with towing my car.  I don't respond well to being threatened, so I ignored him, and he started to follow me into the building.  I returned to my car to get my phone and my purse, in case they were able to follow through on this threat, and the guy comes up to me again.  At first he's nice, and says there's some spots available on the other side.  Then he goes right back into threatening me. I walk up to him and he quickly walks away.  He's a scared child that desperately wants to have power over people! Get some better security Blum, and better products while you're at it.  And putting out a little kindness into the world might help your business.

First L. (Powered By Yelp)
1.0
09 Jul 2018

Been here a few times, usually friendly and helpful staff. I get the same thing each time -- a dipped, hand-rolled joint that is supposed to be a gram. Got one yesterday that was shorter than my pinky and definitely not a gram. I went back today to try and exchange it and the staff member said they couldn't do that as they "didn't know if the tampering had been done by [me]." Was glared at by the gentleman who helped me the day prior during the entire ordeal making me feel uncomfortable. I don't appreciate a business selling me half a product at full price. I will not be back and I encourage everyone who buys pre-rolled joints from them to check them before buying as I don't wish anyone else to be scammed by this place.

Jay C. (Powered By Yelp)
5.0
28 Jul 2017

By far the best dispensary in Reno. I live in Tahoe but legal bud isn't happening until and South Lake Tahoe has limited itself to only 2 dispensaries which are mediocre. I am glad to drive 45 miles to visit Blum, they have a great staff and top notch product. I used to grow MMJ high grade for years before getting married and I know good product, prices are comparable and fair for the quality. Nothing but good things to say about Blüm

Sammie P. (Powered By Yelp)
5.0
29 Apr 2019

If you go here ask for max. He puts in 110% for all of his patients and he truly cares about giving his patients the best product that suits them. I usually only smoke cartridges but he always helps me find which one will help best with my appetite. He is knowledgeable on all aspects of medical marijuana and truly knows what he is talking about. Max is always in a happy mood and sets a great vibe for the store altogether. Such a nice guy who really cares about his patients

Austin P. (Powered By Yelp)
2.0
07 Jun 2017

My whole experience here was average at best. The line wasn't all that long, maybe 25 people and it took 2 hours just to get inside. No one told us a wait time, there is nowhere to sit while waiting and the whole experience was just very uncomfortable. The inside waiting room was just plain and boring. Then once you get to the weed display there was no menu, nothing popped out at you, nothing looked that interesting. So I asked our budtender some basic questions about their product and he didn't seem to know much, didn't seem to have ever smoked weed himself, so it's hard to trust he knew what he was talking about. Last, I felt they had no training in customer service. They were friendly yes, but nothing kept my attention and showed they wanted my business for life. Therefor I may not be returning for a very long time. I was just very bored and extremely disappointed. I would recommend going to one of the other 3  dispensaries before making your way here.

M K. (Powered By Yelp)
5.0
07 Jan 2017

God I love this place.  I'm embarrassed to admit how many pot clubs I've been to between my time in Colorado, LA and the Bay Area.  Blum still tops them all.   Vegas has a weird system where you go into a waiting room before you hit the sales counters but Blum has a killer lounge and hot staff to make up for it.  As always their flowers were on point.  If you're in Reno and looking for something nice this is the only store to consider.

Blaine H. (Powered By Yelp)
5.0
14 Dec 2017

From state to state and shop to shop, this place is something else. This was probably one of the most friendly and professional dispensaries I've ever been to. The prices were fair and the wait times may be something some people have an issue with but it pays with a fantastic individualized experience.

Adriann W. (Powered By Yelp)
1.0
13 Apr 2019

Worst experience of my life!! I've been shopping at Blüm for about two years now. Always was taken care of always. I've spent thousands of dollars with this dispensary, all to be treated like shit. So I bought the royal oil cartridge an I bought the three pack because it was on sale for 90 bucks. I was told by several employees that the royal oil cartridge works with my select pen. NOPE!!! So I brought it back in and told them what the problem was then they proceeded to test it out themselves with their parents and by doing that they were smoking might oil then I bring it in again the next day and the same thing they tested out and they tell me that it's the battery so they give me a whole Nother battery then I come in again I went in for days and still got treated like shit I bought hundred dollars worth of cartridges I don't even go to my pen because I was told by their workers that I could use it in my pen nope now I'm done I will never ever shop at Blüm again I highly recommend never spending your money at this place because they will fudge you dry they will literally bend you over an screw you!!

Mtnairmama R. (Powered By Yelp)
5.0
03 Sep 2017

Super friendly and helpful on the phone. Shelby was professional yet friendly. She even advised just give them a call and a courtesy taxi will come pick me up in Reno. I will be coming in this weekend for my product.

Fabio T. (Powered By Yelp)
5.0
11 Jun 2018

Went in and Keith was a big time good boi and super friendly. Smiles. Also Brian is rad as af.

Michael R. (Powered By Yelp)
3.0
29 Jul 2021

The curbside girl is not very bright if you're only job is to get ID and money from the people on your first trip out so your second trip out you have their product should be easier she can't seem to get that right took her three trips. On a side note she needs to wear less perfume it was very very strong a little bit offensive and it took a half an hour to get the smell out of my car

James D. (Powered By Yelp)
5.0
09 Feb 2021

Not sure why the low score but recently experienced Jade.. spot on..great product and friendly staff.. was able to answer all my questions.. and the product did its job.. friendly and knowledgeable.. totally recommend!!!

Mildred G. (Powered By Yelp)
1.0
17 Mar 2021

Worst dispensary i've ever been too! First they say "they dont give back change"Second they give you fu**kin trash.Manager is rude as hell wont even turn to say hi or even look at you. i went to get 14G and got this trash instead then they say they cant do nothing about it!

Sedney M. (Powered By Yelp)
1.0
09 Jul 2021

I was buying 1g carts here for awhile and I started to realize that it looked like someone hit them prior to me buying them. I thought I was tripping until I bought a full gram cart elsewhere, when I realized I was right.

Melissa L. (Powered By Yelp)
5.0
10 Sep 2021

Great place to work! Awesome vibes and the coolest staff around! We take pride in our product knowledge and excellent customer service skills! We will find you the best product we have to offer! Stop by and say hi, you'll be glad you did!

Andrew O. (Powered By Yelp)
1.0
13 Sep 2021

Can we talk about the selling of FLOWER that should go in the garbage or turned to other goodies like edibles, and vapes? I got a Girl Scout Cookie from Jade. the flower was stripped of its medical properties (resin) when they sprayed CHEMICALs at/near the end of flower, this is a practice that renders sold genetics USELESS. Some might see this post, and say, "I gOt a 1/8 aNd It was gooD!" I would ask those people what is the definition of good, you get high? I would ask do you like to taste your bud? do you like the smooth draw of some flowers grown with love and care? the medical affects of properly grown "MEDICINE" can not be argued.  Answer: get some seed and grow your own. it will only get worse..

Jaylei P. (Powered By Yelp)
1.0
26 Oct 2021

I'm not going to lie , you guys should never ever get cherry red or anything from 22 red again , bought an 8th ,found literally 8 seeds , & it didn't taste good at all ..do not recommend! Was so disappointed I had to write a review to save ppl from wasting there money like I did..been seeing a lot of green house lately ,nothing too impressive been kind of disappointed with my last few purchases. Liked it better when It was blüm ..this place has gone to shit I have spent a lot of money there and I will not be supporting this place anymore ..8 seeds in one 8th tho cmon ... I can get this on the street on east coast for 20 dollars an 8th ..

Edward G. (Powered By Yelp)
1.0
24 Dec 2021

Stay away from this place at all costs! Ever since the ownership changed things have gone FAR downhill. From the product , to the staff, to the culture everything has been sucked dry and lifeless. I heard one of the employees spit on a patron and was then promoted to management! Definitely can't be supporting anything like that. Yikes!!

Steve A. (Powered By Yelp)
3.0
15 Aug 2021

At this dispensary it can be very annoying just trying to get ahold of anyone. It has a very bad website and it's better just to call. Jade has been around awhile and has made a name change from Blum but more changes are needed. Better customer service is one thing that needs fixed. The products are okay but overpriced. It was the first dispensary I went to in Reno and it so far has been the worst one because of it being so annoying. Just takes too long to get help. There's lots of problems. Communication is hard. Just forget the website. It's slow and doesn't work properly. The products are okay but cost too much for what they give you. Has typical edibles like chocolates. These are about $30 for about the size of a candy bar, so it's good but not enough for that. Has an annoying security system getting inside. It has a small lobby and several doors to enter to get to the products. The need to be secure is understood but it seems overkill for this.

Alexterryy420 Service D. (Powered By Yelp)
5.0
30 Dec 2021

Licensed cannabis grower and legit plug (CALL/TEXT +1760-385-3840). We have top shelf grade AA+ gas, carts, edibles, high THC and CBD content products ready for all your orders. We're open 24/7 taking orders doing quick and discreet deliveries down town welcome all those flying into town pay a visit to our site and have real fun and satisfaction to our very best

J A X (Powered By Google)
5.0
21 Oct 2020

First - this review is for Jade Cannabis Co, NOT for Blüm!! I am not from here, just visiting, so this was my first time here. I was kinda bummed they didn't give any 1st time customer deals, which seem pretty customary of most dispensaries I am aware of. Not the end of the world though. I was confused when looking online for a menu ahead of time, the old place kept coming up with the same address. So, i thought i knew what i wanted, but when i got there, they didn't have the items i planned to buy. My bad, i guess. Anyway... Very nice and clean inside. The security guy was very friendly and upbeat, he seemed nice. Inside, Vaughn helped me. Like i said, i didn't know what i wanted because of my menu error... He was patient, and informative about what they did have that was comparable, and didn't make me feel like an inconvenience for not knowing the menu. Excellent service! The product i got was good as well. No comlaints on that!

Nikki Niedz (Powered By Google)
5.0
13 Sep 2020

Okay. So, I’m being super honest and lenient with this review. We’re on a road trip and read the reviews and stopped in based on those reviews. The reviews are pretty accurate. They have some REALLY good looking stuff, and for a pretty good deal, too. They also have a super cute game that if you spend over $75 you get a plinco game and you can win a gram of bud, a cart, a pr, etc. the bud tender was really cool and all, but she forgot one of the 1/8ths in our order and also gave us the wrong kind of live resin it was supposed to be sugar, not budda. By the time we got to our destination (the otherwise of Nevada) we realized that she had forgotten an eighth and given us the wrong live resin. I should of given them 4 stars maybe, but the rest of my experience was beyond great.

Cynthia Medina (Powered By Google)
5.0
11 Nov 2020

Been a customer for a couple of months now and I’ll i can say I love it and the fact that they have delivery. Staff is always super nice and helpful. 1000% would recommend and always have good deals!!

Jonny209 raiders (Powered By Google)
5.0
14 Sep 2020

Great staff never pressured to buy something you don't want to Great Smoke to

Marlena Nobles (Powered By Google)
5.0
24 Aug 2021

I like this store because of the vibe and environment it creates. The security guard was super helpful and answered any questions I had before I entered the store. Plus he offered to throw away the trash I had because I was learning about where the dumpster was located by snooping around the building. He was nice and thanked me for not littering and I was very impressed with his whole handling of the situation. He didn't jump to conclusions and treated me with respect. I appreciate him and the staff here as they are helpfully friendly. They really make you want to return to the establishment and also answered all my questions as well. I have been returning here more than the Plumb location because they are slightly better pricing than it's nearby competitors.

About Jade Cannabis Co.

Welcome to Jade Cannabis Co.! (formerly Blum) We are a licensed and state compliant cannabis retailer proudly serving northern and southern NV. Our friendly and knowledgeable staff are here to help guide you through our extensive menu to find the right solutions for your own personal needs. No matter the occasion or experience level Jade has something for you! Keep out of reach of children. For use only by adults age 21 and older. *Valid Identification Required*

FAQ's of Jade Cannabis Co.

No information available.

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