Reviews of Trulieve Tampa Hills
4.3 (16 reviews)

The location is VERY convenient. The plaza is easy to find. There are a lot of selections to choose from. Thank you Charles.

I've put in multiple online orders, especially when their location has sales, and they do not fulfill the orders ever. I get a confirmation email and text saying that my order has been placed, and then never receive any follow up that my order is ready. You're better off walking in, although the employees seem like they have no idea what's going on. This is one of the worst dispensaries in the Tampa area regarding customer service. Trulieve sucks.

This location is the fastest cleanest one I go to. I always order from here and they always call me if they have something out of stock from my order. Kiana and Chris helped me pick out the best products today, and I am highly satisfied with the service. Thanks so much, Trulieve.

I was helped by Malachi on one of my visits. He was very helpful and knowledgeable. I highly recommend this location.

So happy they added another location. It's so quiet here which is great. There is better parking and allot of people still don't know this place is open. Until now that is. *wink*wink. I love trulieve! They have some of the strongest thc levels in their flower.  They seem to always roll out with new strains, unlike the other dispensaries. I also love that they are constantly adding new products to their line. Always great service, great products and they even have a great return policy if your not happy with what you purchased. I can't say that about other places.

I was a walk in today and had the pleasure of a very knowledgeable budtender...CURTIS! Good vibes, on top of great knowledge = Happy Customer. My tolerance is way up there and Curtis let me in on a few tricks to help that out. Thanks Curtis...go be logistical!

Smoke Shop Zone is the place to get anything you need. They have I believe four locations. I frequent the one at the corner of Independence/Memorial and Hillsborough. It is quite difficult to get into but if you can you will be pleased with what they carry. Unless you're running in and out expect to say quite a while they have quite a selection. You keep having a feeling the need to keep looking. The staff there are very pleasant and as well knowledgeable. I enjoyed my visit and also went back quite a few times. Now I don't live close but after searching for a few items in the smoke shops near me who didn't carry what I was looking for. I was so happy to run past Smoke Shop Zone. As soon as I went in and asked for what I needed I was told I do have it I was pleasantly surprised. Thank you Smoke Shop Zone.

First terrible experience after years of good service. Sales person was simply transactional as if I was not a person. Defensive and improperly trained. Poor social skills and should not be in a customer service role.

Very helpful and friendly staff, conveniently located, carry every product to meet your needs, and if your not sure, they are happy to help by educating you rather than using a pressure sales tactic. Prices seem to be similar to other dispensaries, but promotions or sales on product seem to be lacking a bit. Regardless, still highly recommended.

Nick & Travis were amazing and super helpful on my first visit. I have been ordering online and have it delivered, when a missing item did not arrive with my delivery, my delivery driver made notes on his tablet and instructed me to call, he also waived the delivery fee since my order arrived missing an item, he was awesome. I contacted them by phone and the customer service was impeccable. I went in person to pick up my item and Nick and Travis were super super helpful and the notes were notated in my account, so I got my item no problem. I highly recommend Trulieve, amazing and helpful every step of the way. Thank you!

I had an amazing experience with Austin H @ this location. He was very knowledgeable, humble and kind. He understood my issues and solved my problem with ease. I highly recommend his brand of customer service and professionalism.

Smoke Shop Zone is the place to get anything you need. They have I believe four locations. I frequent the one at the corner of Independence/Memorial and Hillsborough. It is quite difficult to get into but if you can you will be pleased with what they carry. Unless you're running in and out expect to say quite a while they have quite a selection. You keep having a feeling the need to keep looking. The staff there are very pleasant and as well knowledgeable. I enjoyed my visit and also went back quite a few times. Now I don't live close but after searching for a few items in the smoke shops near me who didn't carry what I was looking for. I was so happy to run past Smoke Shop Zone. As soon as I went in and asked for what I needed I was told I do have it I was pleasantly surprised. Thank you Smoke Shop Zone.

First terrible experience after years of good service. Sales person was simply transactional as if I was not a person. Defensive and improperly trained. Poor social skills and should not be in a customer service role.

Very helpful and friendly staff, conveniently located, carry every product to meet your needs, and if your not sure, they are happy to help by educating you rather than using a pressure sales tactic. Prices seem to be similar to other dispensaries, but promotions or sales on product seem to be lacking a bit. Regardless, still highly recommended.

Nick & Travis were amazing and super helpful on my first visit. I have been ordering online and have it delivered, when a missing item did not arrive with my delivery, my delivery driver made notes on his tablet and instructed me to call, he also waived the delivery fee since my order arrived missing an item, he was awesome. I contacted them by phone and the customer service was impeccable. I went in person to pick up my item and Nick and Travis were super super helpful and the notes were notated in my account, so I got my item no problem. I highly recommend Trulieve, amazing and helpful every step of the way. Thank you!

I had an amazing experience with Austin H @ this location. He was very knowledgeable, humble and kind. He understood my issues and solved my problem with ease. I highly recommend his brand of customer service and professionalism.