Reviews of Shift New Mexico - Montgomery Blvd
3.2 (11 reviews)

I have visited Keyway three times since they changed from Shift. I visit about every week and a half to two weeks and pick up five vape cartridges each time. The most recent time, the last cartridge I opened wouldn't pull, even after trying three different batteries, so I went  to the Montgomery location to request an exchange. After waiting for over twenty minutes to be served, the attendant told me he'd have to call the manager. She informed him that because my purchase had been made ten days prior, (it was actually nine days) they could not offer a refund. Buyer beware: vape cartridges are often faulty in that they won't pull or are not completely filled. If you regularly purchase vape cartridges, I would highly recommend you not purchase them from this dispensary because it's a crap shoot of whether you're going to be wasting your money on a dud or not. A sign hanging in the store says all sales are final, so I'm mot sure they would have exchanged it if I'd returned it the day of purchase. I felt like I was treated as a dishonest shoplifter as opposed to a loyal patient who simply wanted the medicine I paid for. If I received the wrong prescription or an inhaler that wouldn't work from my pharmacy, they would make it right because that's ethical. I'll never enter another Keyway dispensary because they clearly view their business as retail, not pharmaceutical.

Friendly employees great products.

Called ahead to see if they accepted credit cards.. was told they do .. when I got there I waited 30min for them to telle they don't Accept credit cards... What a waste of time... Maybe management should be more informative to there employees so customer's don't waste there time.. Last time I come here...

Great customer service an tremendous options of many things one of my favorite dispos to go to into get dispensary love the service!!!

One of THE BEST dispenseries in or around Albuquerque! Highly recommended!!!

I wouldn't bother going to this dispense, seems like no one wants to work or help you here.

Friendly employees great products.

Called ahead to see if they accepted credit cards.. was told they do .. when I got there I waited 30min for them to telle they don't Accept credit cards... What a waste of time... Maybe management should be more informative to there employees so customer's don't waste there time.. Last time I come here...

Great customer service an tremendous options of many things one of my favorite dispos to go to into get dispensary love the service!!!

One of THE BEST dispenseries in or around Albuquerque! Highly recommended!!!

I wouldn't bother going to this dispense, seems like no one wants to work or help you here.