
Mother Nature Remedy Caregivers
- 4.0 (31)
- 22817 Ventura Blvd, Woodland Hills, California, 91364
- Saturday 12:00 am - 9:00 pm
- In-store purchases only
Can't say enough positive things about this place--. Specifically their crew and culture. Every time I'm there I have a great experience and this time put it over the top. Not only do they have a great selection of quality products, but their team is super knowledgeable and has the best positive energy and vibe that a customer can ask for. They treat you like family and really want to help you find what you are looking for. Today I had the pleasure to have Kimiya look after me and help me find some new products I've never tried and her manager Joey stepped in to check on me and make me feel super special with a delayed 4/20 gift and thank you for being a loyal and valued client. This is the dream team here at Atrium and I drive 30 miles to come see them vs our local spot. Loyal client and advocate for life and many thanks to Joey and Kimiya for looking after me they way they do. This is the place for avid or new cannabis users and the best selection and prices in LA
Courteous andCOVID aware space. Very open toQuestions on edible cannabis gifts and all those health and wellness cannabis users.
I have been here twice and this was the first time I didn't order online and pick up. I was blown away how helpful and accommodating they were and helped me with answering my questions and making a great recommendation of what I needed, and it was a great choice. It was a little weird since I used to work out there went it was a gym, but I definitely will be back!!!!
Highly recommend and wanted to give a shout out to Frank for helping me out today and treating me like a real valued customer.
I am a regular customer in this place. Yesterday some double talking kid helped us, he claimed the credit card machine was not working, but the debit was, which makes no sense, because they both should go through the same processor. I begrudgingly gave him my debit card, and then he added cash back on there without me asking for it. Something very fishy is going on in this shop, and I do not like it. I for sure will NEVER go back here.
I love coming to Atrium because of the variety of products and the great associates there to help me decide what to get. My recent visit was very convenient and I enjoyed all that I bought. A big thank you to Garrett at Atrium for helping me decide what to get. Will definitely be back again!
ASK FOR CHRIS!! He was beyond helpful, very patient, and informative. Love coming to Atrium
Right from the beginning I received excellent service! I was greeted outside, screened and escorted in. They are very secure and I felt very safe being there. The store is very clean and they have a nice display and variety of goods to chose from. Michael who assisted me was very patient and knew exactly what I needed to help me. Being a first timer, he was very patient in answering all my questions. Definitely recommend them for first time folks seeking alternative medicine options.
Was helped out by this dope dude named Chris. I'm a regular here usually do my concentrates but this time my dude Chris recommend the Plug Play battery & cartridge. He said this battery and plug hit heavy and no lie Chris did me a solid! This my new go to! The flavors you can actually taste major upgrade thanks Chris
First time visiting this location and it's a pretty cool spot! The place was pretty and had a clean luxurious feel to it. Staff was friendly and relaxed. My sales associate was Garett and he was really cool. He had amazing customer service, very easy to talk to, and he hooked me up with all the deals. Great place! Would recommend!
First visit to Atrium and the staff couldn't have been better. Ashley was friendly, informative, and low-key. Lots of variety and high quality product. If I'm ever back in CA, will definitely return.
Great place, Awesome BOGO/B2GO specials, just check the 'event' page on their website. From what I can tell they include the lame 15% excise tax in their price so you're not hit with that extra. I've only bought edibles here to help me sleep, and they have a huge selection, I've tried a few different things for sleep, they have a lot of the new CBN products. I don't know much about smoking the stuff so can't judge their leaf products.
The individual customer service u get from people like Vinny as well as the knowledge and understanding of your individual needs is why the Atrium is the only dispensary that I trust.
I highly recommend you asked Mina to help you, she far exceeded any other sales person ive had here and I've been a long time customer. She was so knowledge and lovely. Im very, very impressed this young lady!
Vinny is super knowledgeable and has superior customer service. I highly recommend him and the Atrium!
This place is soooo nice and organized like and iPhone store but for cannabis. Everyone is super friendly but my bud tender Michael was absolutely amazing. Very professional and respectful and just and overall cool guy. Hes been my bud tender more than once and he's always happy or in a good mood! Definitely great to have people who love their job and give great customer service. He knows sooo much about the products and has recommended me things that have REALLY helped my anxiety. He knows what he's doing. Overall a great place to go to.
Trying to catch inconsistency with Customer Service- good luck! Atrium is absolutely killing it!! This is why I felt compelled to giving them another review. from the moment you check in, til the moment you check out- THE Customer Service is OUTSTANDING! Jaime waited on me yesterday, these guys know there stuff! They are so knowledgeable, so patient, so professional and very friendly! They also really respect your time waiting in line to check out! These guys are 100% LEGIT!!!I would hire anyone of these people in my own Company!!! Wow Attium you are doing something right!These kids ALL deserve raises!!!! They are awesome!!!Thanks Atrium!!!!!
Great selection, Vinny took care in helping me. Thanks for the recommendation you gave me.
This place is amazing. It's beautiful, well-stocked, and the vast majority of the employees are educated on the brands and what will help your specific needs. I always ask for Vinny because he is genuinely the best and will never steer you wrong. They have daily specials and at the end of every month do appreciation days. Enjoy!
Garrett was super helpful today, hopefully get him again! Showed me exactly what I wanted, along with being courteous and friendly the whole way. People should keep an eye out for him!
The best place eva!!! Always the best staff and everything they got is on point! The Costco for Mary Jane!
This is my favorite dispensary in all of Los angeles! I live in Santa Monica and make the trek several times a week. They are open early and they are open late! I have to single out to employees however, Kimiya (I hope I spelled it right! for always making my visits feel like they're special to me. Every time I come in she lets me know what deals are going on, as well as suggests things for me based on past visits. This doesn't feel like your typical dispensary where you're being pushed brands, but you can trust that every thing they carry is top notch. They just started carrying Cream of the Crop and Monogram which is amazing! Check them out and be sure to visit Joey if you need any help. He's a fantastic manager and really makes sure you feel taken care of. Atrium, I love you! Fridays 15% off flowers is my fave promo.
There are so many options there!! Thanks to Vinny for being so great and knowledgeable!! He's the best!
I've ordered delivery once and it arrived really late. I had locked up and turned out lights since it was after 10 pm when I got a text from the delivery person. Turns out they were texting my land line, which was probably my fault for not correcting the number. I just went to the store yesterday for the first time and it's huge! Their selection cannot be beat. Staff is friendly and helpful.
Look no further. This is hands down the best dispensary in the valley. Even worth the drive from the west side as well. Huge selection and the most knowledgeable staff anywhere. I have been to many all over and this is my only place I go to. Vinnie is the man and is always super helpful. He trains all the staff and we should all be thankful for a guy that cares that much about your experience. Hope his bosses know what an asset they have. Thanks Atrium and check out their customer appreciation day. Well worth it.
Love the Atrium. I swear they have some thing new every time I come. My favorite dispensary with the biggest selection and best deals in LA. When you go, ask for Vinny!! He's the best there is and will hook you up with exactly what you're looking for
This place is awesome !!The largest variety in the area and the stuff are all cool and helpful.Even during those crazy days it's a very nice experience to go there.
The best cannabis store in the valley. They have such a great selection of CBD products. I love the 18 to 1 products to help with anxiety but not feel stoned. They have great thc products too i recommend using FSO oil in your tea if you have a lot of physical pain. My favorite person who works there is Amber. Its easy to talk to her about what im looking for and doesnt try to push products i dont need. She always has a great attitude and i feel happy when shes the one to help me.
The staff is great. Garret helped me tonight.... Thanks for the amazing recommendation.
You the man Kyle!! I've been to atrium a few times already since it's right down the st from my house and they always seem to have good stuff, pretty usual routine in and out. Tonight I had a rather different experience I was greeted by Kyle young guy very easy going, friendly and extremely knowledgeable of product. I was blown away by how much he knew and took the time to explain everything and show me different options. I played it safe and went with his recommendation and it definitely paid off I got a top shelf lava cake hybrid. Thanks for going above and beyond Kyle.
I have missed you all so much I have been up north for a year and a half and one of the main reasons why I came back to Southern California is because you all have the best products I've ever seen anywhere! I love how all the products are amazing the staff is always wonderful and knowledgeable and friendly and every time I go I am always happy with what I buy. They always have amazing deals seven days a week and they also have an ATM that's available inside. If I could give them 10 stars I would and I promise you there is no other place you need to look for your needs. This is the number one place to get anything you need all day every day. Thank you so much for staying consistent and always making us all happy even through this still difficult times we are dealing with. It's great to be back and I'm so happy that I'm only five minutes away from your store.
I was greeted by a sweet young lady named Nareh. She answered all my questions while I waited in a very long line outside. I was offered cold water which helped a lot because the weather was so hot on Sunday. She taught me stuff about the products while I waited to be called inside. She made me feel comfortable and welcomed. But that was just outside. When I got inside, the young lady Jessica that helped me was so helpful and patient. I was able to get exactly what I needed and out the door. The whole experience was pleasant. I will definitely go back again soon.
Today was my first day going to a place like this and it was an amazing! Arthur was the employee who took my around and took the time to explain everything to me! I don't smoke and am not familiar with weed at all and Arthur was patient and answered all of my questions. I felt comfortable and well informed by the end of my visit. I bought a few tinctures and a vape pen to help with sleep, inflammation and anxiety. I am so excited about this place and the employees (hopefully they are all like Arthur) that I told my bf and now he wants to go. I recommend this place especially for first timers.
Tyson was cool . He helped my son and I . We are loyal customers and going back because the customer service is 100% excellent staff. Clean , friendly and Covid-19 taking temps , masks 6 feet apart. Love this spot ! Thank you !!
Once again received SUPERIOR service from Arthur, outstanding budtender! Thanks for the quality recommendations!Also, received great service from cashier Joel, a try sharp dressed man!
For months I have been eyeing the beautiful glass work at the atrium's. Look at this gorgeous Yoda I purchased yesterday. I just want to say what a wonderful team Atrium is. During this pandemic I haven't seen more professional people then the team that works there. I am absolutely devoted to the Atrium will always go to this one as it's my local for Topanga and Woodland Hills.Very thankful for what a wonderful team they are. And enjoying Yoda to the fullest. The force is with us!!
Absolutely love this place. This is my go to dispensary! Michael was super attentive and recommended amazing products. I explained what it is I have trouble with and he knew right away what I needed. He didn't try to just sell me the most expensive products he gave me options and that's what I liked about this guy. Definitely recommend having him as your bud tender he's respectful accommodating and professional but with a calming welcoming energy. Great place. Nice and clean and very organized.
Ruby was so friendly and incredibly helpful! I am beyond happy with my purchases. I always LOVE visiting the store, and the friendly staff are a huge bonus. All around great experience. Thank you.
Kimiya was incredible and helped me pick the best flower I ever tried. She was very helpful and answered all my questions. Will come back and tell all my friends. Shout out to Tyson as well.
This place is frickin' amazing and Arthur is the most knowledgeable budtender I've ever met. And great prices, as well. Don't go anywhere else!
Very nice cannabis shop, luxuriously designed, with enthusiastic, young staff. They observe the utmost protcol during the pandemic. Unfortunately wifey could not tolerate the sleeping tincture they suggested, and we went back to get what we originally came for - something without THC in it. They were extremely kind and took the tincture back. After advice by an excellent manager, we then got another version with CBD/CBN and it did nothing except give wifey a stomach ache. This is not their fault; however, those who are sensitive should know that some of their products are indeed psychoactive, despite low concentration of THC, and even CBD can cause adverse effects. For those who need it - this shop definitely has high quality, authentic products.
Weed is fine customer service also good only downside is the wait. They take to long. Need an express checkout. You guys always make me wait 20-30 min in lobby. My transactions take less than a minute. Really need to up your speed. Coast to coast up the street has me in and out within 5 min and way better customer service.
I've been shopping at the Atrium since they opened shop. It's close to my home and I'm a true believer of supporting the businesses in my local community. During my recent visit on 10/05/2020, they didn't have the Raw Garden indica cartridge. Instead, I got the Friendly Farms indica that the sales guy suggested. Paid for it, left and once I got home I opened the bag to realize that the sales guy had put a Sativa cartridge in my bag not an Indica. When I called, I was rudely told that "All sales are final."Since they don't allow the customers grab the product themselves and "all sales are final", the least they can do is to get it right. Am I asking for too much?Now I'm stuck with a $52 (Before Taxes) cartridge that's a complete waste of money. That's ok, I can afford to take the hit but I won't be shopping at the Atrium anymore. You lost one!
Tldr: It seems like there is no communication between staff at this shop. I received an item of way lower value than one I ordered, was charged 3x as much as my total should've been, was told I would be receiving my order for free to apologize, and then was told I actually still needed to pay even after having been overcharged. I definitely will not be back.Two days ago I placed an order online for delivery. The shop called to tell me one of my items was out of stock but they had a similar one, which I said would be fine. They then took my payment info over the phone, and charged me $185 when my order should've been about $60. I caught the error while we were still on the phone, and was placed on hold for a very long time. When the associate returned to the phone, they told me that they couldn't refund the $185, but that I could dispute it with my bank and they'd approve the dispute, and they'd still bring me my product, and that I'd get a discount for next time. I said that because I was from out of town there wouldn't be a next time, and requested they add an extra product which I'd use the discount towards this time. They said that would work.The associate delivered my order, but the additional item wasn't included. The replacement item they chose for the one I had asked for was also not a suitable replacement, as it was mostly CBD with hardly any THC when what I had requested was a 1:1 ratio. Then, roughly an hour later, the manager called to tell me they still needed to charge me the correct amount for the product they had brought to me, even though the associate on the phone had explicitly said they wouldn't be, and they had already charged me $185! She said that to make it up to me I would be getting a $10 credit for next time, and that was all. After a lot of pushing she finally let me apply the $10 credit to what I apparently still owed. An hour later, they called again to get my card info.Now I am stick with an item of lower value that doesn't suit my needs, and a $185 charge on my debit card that can't be removed until it's finished processing. And to dispute the charge I will need to sit on hold with the bank and then wait for them to investigate..... I definitely won't be using this place ever again.
Love this place! The products are great quality and the service is always so so helpful!
Service was amazing. Very fast and friendly. Ask for my girl Tatiana. Today was my first time here and She's very knowledgeable and will take good care of you. Overall just a really good experience
I have had the worst ever experience trying to pick up a chocolate as a first time cannabis user. My California ID expired very recently and it's clear I look my age aka 65. I had to get an Uber to get there. Despite the fact thst I uploaded my ID to their website they didn't have the decency or professionalism to contact me and say by the way your ID has expired. I had a sore back it was 90 degrees and I had to stand in th e best for another 15 minutes waiting for an Uber. To treat a senior cirizen with such contempt is unacceptable but to ask you to upload your ID AND THEN FAIL YO VERIFY IT is unbelievable. How stupid becwuse now I'll find an alternative and hopefully they'll treat me like a human being not like a piece of dirt.
I went in to get a stizzy and somehow I Overpaid on accident. Tatianna immediately came back with 20$ and told me I overpaid. That spoke volumes to me , I'm 100% going back there . Thanks
This dispensary was ok. A lot of selection, but super expensive on stuff I can get way cheaper. I think it's because it's super convenient because it's right next to the freeway and you can run in, get your stuff, and outta there really quick. The bud tender was inexperienced and shy, but I know my stuff, so I really didn't need her help.Only went here because I was in the area from out of town and was told it was right next to the freeway-easy. Staff was cool and welcoming
Really easy website, and great curbside service, but questionable accounting.Put in my order online and got it confirmed, including a discount, which was nice. After about an hour I got a text to go pick it up. Parked and called in and less than a minute later my order was brought to me. But the price quoted by the sales person was $12 more than my screenshot of my online confirmation. I looked at the confirmation email, and it also had the higher price, so I paid it and went home. Grabbed the receipt off the bag and looked at it to see the price was actually the lower of the prices, but the sales person who delivered my order quoted the higher price. To say the least, I'm confused and feel a bit like I was ripped off. I would definitely go back, but will for sure make sure all the paperwork matches the website quote before I leave.
Not only does Atrium have quality product, but they have amazing employees!! Kamiya is an absolute vibe, she had fantastic recommendations and such a welcoming presence! If you have been helped by her, you know exactly what I mean!
Thank you so much for an elevated experience! So many options! From flower, to cartridges, edibles, and extracts. Shout out to Ruby for helping me select the best products. Picked up some fire indica strains and live resin cartridges. Highly recommend this dispensary.
I started coming here bc my friend told me the sales are always amazing, but I keep coming back because of the customer service, most of all Mina's. I'm super intimidated by dispensaries bc idk a lot and always feel nervous and like I'm a nuisance if I ask questions. Sometimes I won't even return to them bc I feel such an annoying little dork in there and I feel embarrassed. But then I found Mina. She has the ability to make you feel at home and like you're just talking to a friend. She's so patient, knowledgeable and kind. Her disposition is so welcoming that it has actually led to me exploring and trying out selections I otherwise wouldn't have. Every time I see her, I leave more knowledgeable. Not only that, but she literally remembers her customers and what their likes and dislikes are. That attention to detail when they get as many customers as they do is impressive and speaks of her genuine spirit. Idk how she does it. Beyond this, the place is also run very smoothly. It is gorgeous inside, has better prices than even rinky dink spots, and so much variety. Very happy I finally found a dispensary I like coming back to.
My experience was quite pleasant. I don't know much about cannabis and the different strains and uses. Vinny was very pleasant, patient, and personable. He explained the uses of different products and gave recommendations. It wasn't crowded and they followed all of the proper safety protocols. I'll be happy to visit again the next time I'm in California.
Came in Sunday and was serviced by Arthur who was smart, kind, and showed me the deals. Great experience across the board. Atrium is a Grade A++ dispensary.
Atrium always has a wonderful and varied selection. Vinny was awesome and had great insight, definitely am I excited about my selections thanks for his awesome reviews and input.
Love this place and Tatiana!! She always makes waiting in line a pleasant experience. She's kind, professional and always in a good mood. Parker Is great too! Really knowledgeable and helpful picking out products. Thank you!!
Vinny was super helpful and Atrium always has the best selection. Clean, bright, quality product. I'll be back!
Update: I originally put one star because the store seems impossible to get a hold of. They reached out to me on here and said they would give my mom a call and they did so right away. She was so happy with the call she received and how knowledgeable the manager was that called. My mom has many allergies and dietary restrictions because of her medical issues and she was very grateful with the time they took on the phone to help her find the products that would work best. My mom lives in Thousand Oaks so this is one of the closest shops to her. Because of her medical issues edibles have been a life saver for a lot of the pain she suffers from. But because of her health it's hard for her to get out. She's tried multiple times to call the store to get advice on what edibles she should get and no one answers the phone and it says the voicemail box isn't set up. Really hoping this problem can be resolved because she would be a regular customer if she could just get someone on the phone to discuss what would be the best items for her to order.
Atrium is by far my favorite dispensary to go to, from its luxurious vibe to its amazing staff this place is IT. Make sure you ask for Vinny, the bud tender. He's the absolute best- not only is he a super cool guy but he is also incredibly knowledgeable in all the products and he has never once disappointed me with his recommendations!
Vincent was the fucking best!!!! Immediately took initiation for helping my father and I pick out the best edibles and prerolls. So nice and made us feel very welcomed. Will definitely come back to see him and get some more edibles
Robert was great! Very helpful and knowledgeable about the products. My new go-to spot.
Came in to pick up some cbd and Mikey was able to help me out quick and awesome customer service. 10/10 would recommend coming back. Selection here is big and definitely worth the trip!
I go to Atrium every single Friday. They have a 15% off deal on Flower. I spend around $140-$160 every week there. During the pandemic Atrium employees would sometimes wear masks and other times not wear masks. "Most of them were" however not all did wear masks and many also did not cover their noses and only covered their mouths with the masks.I got a call on Friday saying Atrium is gonna be closed because they had an employee who was working LAST Friday who tested positive for COV-19 and that I might have been exposed because I come every Friday. (I appreciated the call - it was the professional thing to do) But this was a week later and they also informed me on the call that they are closing on Friday/Saturday. The day I rely on to purchase my weekly flower.After calling me and telling me they might have exposed my husband and I to Carona Virus. I immediately scheduled to get tested in which the earliest appointment i can get is the following WednesdayAtrium is open again today (Sunday) - I waited until they reopened to buy Flower. I spend a good amount of my income at this establishment. I am there same time every week. I called to make sure they would honor the 15% off I come for every week if i showed up today since they closed down on Friday. And they said they wouldn't honor their promise. So not only did Atrium expose me to a deadly virus that i'm going to have to go get tested for now. They wont even honor the deal I was promised all of that week that was then taken away due to their own internal issues of not handling cleanliness properly in their establishment. They could of easily rectified this and chose not to. Competency issues in management I guess.I am not happy with them at all. I will not be returning.
I always come here for my medicine, Andy and the rest of the team are always really helpful and professional, the process of coming in is very regulated and their products are always great quality. 11/10 Recommended
I really like this dispensary. This is the only one I go to anymore. The place is clean and bright and the staff are friendly and knowledgeable . The products are high end, and the selection is fantastic. I was looking for cannabis for specific health conditions and the staff knew exactly what to recommend and I was very pleased with the results. My only suggestion- while shopping, only staff is allowed to handle products so make sure to ask about expiry dates since medical cannabis is expensive. But I highly recommend Atrium. Also, a convenient parking lot.
Arthur helped me today. As an older woman, I was so happy to discover that he was able to make recommendations that worked for my more medicinal needs. He didn't shy away from discussing menopausal symptoms and how I could be helped. As a long time cannabis user I needed to upgrade my forms of intake and I came away with modern products that are very helpful. Arthur is an excellent employee with compassion and knowledge, who fits perfectly at the Atrium being professional cannabis providers. This is not your typical "bro" place just trying to get people zooted. Bright, clean and open... almost like an Apple Store. See, Arthur and visit the atrium!
I got there at 9:57. People were still in the shop. But they told me they were closed. They didn't care that I drove over 20 miles to get here. They just sent me on my way. So with that I will never be back. Plenty of other places to go to.
I live in north hills and was in the area and love the way it looked so I stopped in. Right away greeted and took my ID and then I went inside took my tempature and a budtender I think her name was Melissa. She was very sweet, and helpful for what I needed. As I was checking out Victor was helping me and I asked about something for my dad that has alzheimers, and gets sundowners. Then doesn't sleep great and wakes me up. So I told him he loves anything gummies. So he recommended two different ones. One to help with him being anxious throughout the day, and another one for night time. So we shall see how it goes tonight. I also got the dreamt pen for me since I don't sleep well and want to stop taking xanax to help me sleep. Will let you know how it goes. I will definitely go back..
This is usually in my top 5 locations for picking up bud because the employees seem well informed, and pleasant all the time. Every time I walk in I'm greeted by a different salesman and each time they have been helpful beyond my belief and I don't think they can be any more accommodating. Until today when I walked in and was greeted by Arthur. He was helpful in every way. He was attentive, careful, specific, and very intelligent on the matter. Any question I had he had the answer to and then some. This is now gonna be my go-to location. If every employee is even close to as helpful as Arthur was (which from my experience, they are) then I have high hopes for this store and what it the future entails for them. Again, thank you Arthur, you made my visit as easy and informative as possible.
Thc only person who deserves 5 stars at atrium are Arthur and his now not working there anymore Cruz. Arthur is the one person who understood the effects on me, and recommended everything I bought to be strong but it didn't freak me out! He is a genius and when he wasn't there Cruz was his extension. Cruz isn't there anymore so now whether or not anything I won't buy unless Arthur is working. Arthur is such a sweetheart and he makes everyone who works there look very lame. All the rest of them are out to make a sale and he's the one who literally listens doesn't rush and is right on the mark. If something isn't worth it he will say so. If it's a ripoff he will say so he earned our trust with every little thing. I have gone thru tons of employees and I only trust Arthur that's it. If he's not there I won't buy unless it's something he already recommended that is in stock! I won't buy anything new unless he's there in person! He deserves a raise to be a manager because of his knowledge and how he always finds things I want that says it's out of stock. I said I wanted hells fire he found the very last two! Cause he doesn't stop unless he's looked everywhere and he does it so fast go where I don't wait that long ever. There are so many staff who don't know anything and have sold me stuff and have rocked me the wrong way and caused me to spazz so bad I was ready to leave atrium the worst review ever. Arthur saved the day!
Terrible service , this girl (Destiny) must of been really stoned of her a--.Me and my friend asked the same questions and still no answerNo knowledge
Lady with the long colorful nails didn't really help me find the selection I was looking for. Seemed like she lowkey had an attitude as well. And I bought an 8th for $40 and ended paying around $48. I think she added an extra tax or something because I never paid $8 extra dollars tax before. If I get her next time Im gonna just wait for someone else cause she wasn't helping at all.
Very Nice Shop!! Staff is Friendly And Accomodating, Space is Clean And Makes You feel like You Are Getting a Great Product!! I Just Picked Up Some GL420 Diamonds And Absolutely LOVE it!! I Hope they Keep that Brand!!
I came in the the atrium today to look around and pick up some goodies. The bud tender that helped me out was so great, unfortunately I don't remover his name but he was great. He helped me pick out a strain for my stiiizy pod and gave information on the effects. The bud tenders are great at answering questions and they don't make you feel stupid for asking questions. The atrium has some great prices and soooooo many options. One of my favorite parts is how well let and lovely it feels in there. I brought a cousin who had never been to a dispensary and he was shocked at how welcoming it was. Thanks for a great experience. I'll be back over a weekend for the great deals on concentrates
Made a phone order in the morning, was told it will be ready for pickup after 2:00pm, I'm here since 2:18, it's now 20 min and no product.They wasted my time with their unprofessional way.I'll go somewhere else next time.It's now 24 minutes later that they finally came out with the tincture. These people have no respect for their customers or their time. Almost a 1/2 hour to wait for a tincture is unacceptable.
Jackie is the worst employee ! I'm very disappointed in atrium I will not be going back there. She was very rude , eye rolling and didn't answer any of my questions. She should not be in customer service.
Robert made our Atrium experience amazing! He is extremely knowledgeable and takes his job seriously. Definitely will be asking for him next time we come in!! Along with Robert, Steph helped guide my mom's first experience at Atrium and was great. Will definitely be back :)
On 9/18/20 I was in town visiting and stop in here for my husband to explore options. I was very impressed with the professional and knowledgeable staff. At the entry, they complete a thorough check in verifying ID's, taking photos and gathering info for their database. They also have 2 armed police officers on site at the entry so it appears very safe. Once you enter, it's required to take a temperature test and they have plenty of hand sanitizer for customers. Next, your connected with a knowledgeable sales associate who helps you shop based on your need. All the cannabis is organized and beautifully packaged. They offer an extensive line of product ranging from leaf to pre-rolled and edibles to cannabis drinks. When exploring options, the staff open the sample containers to show the color of the strands and offer a scent. My friends really enjoyed the Raspberry Lemonade strand and the container seemed to have a generous amount for around $40. Upon check out, your sales associate takes your items to the register for check out. Overall, we were really impressed with the quality of service, pricing and it was a fun experience shopping for weed in California. This location was enforcing COVID social distancing and required masks to be worn.
Cruz, Vinny, Robert. Those three budtenders are killing the game and are very knowledgeable. Each spent over 30+ minutes going into detail with every product I was interested in. Really helped me evaluate my options and provided valuable, and most importantly, HONEST commentary. No bs from them. Awesome store must check it out.
This was my first time going into a dispensary and I was very pleased with the experience. The place was very aesthetically pleasing to the eye and the employees were very helpful. The bud tender helping me out was Kyle, he gave me a great and easy experience guiding me through the process of picking out my goodies. Great place for a first timer.
This place is so awesome!!! They have everything and tons of it. Best variety of product of any shop I've been to. Ty is great! He takes care of me every time and know his stuff!
Super Clean shop with a dope staff. I'm always looking for the best quality and this shop has it. Whole staff there is very knowledgeable and chill always recommending what's best for you. Easily the best shop in the valley!
Vinny was extremely helpful during my pick up today. He was very helpful answering all my questions and providing the best options for my needs. Thank you.
I wished a lived in Topanga Canyon so I could go to this dispensary on the regular. Happened to be in the area for brunch and friends wanted to visit a dispensary. Friendly and a KNOWLEDGEABLE staff. Very high end upscale dispensary. I live in LA and uses to live in the valley where I would frequent Urban Trees. I've been to medmen which I found too sterile. They get the balance right at Atrium. Super top notch all around. I'm sure I'll be back despite the distance. Thank you!
Customer service and security are unfriendly and illogical. It's a smoke shop guys, everyone there smokes. Why would you not allow a fellow smoker to smoke in your parking lot, not in the building but in the open air. To top it off, it was Herb that a friend purchased from your place of business. Does this soung logical to you?Get it together guys, either you're with us or you're not! Make a stand, dont capitalize monetarily off smokers, take their hard earned money, from your own customers then turn around and become just as dicrimitive as those against the Herbal Movement. WALK THE WALK, DON'T JUST TALK THE TALK!In my opinion we should shut down businesses such as these who DO NOT believe in the movement. REMEMBER the struggle, the hard work done to get us this far. It wasnt done just so you can make MONEY, it was done for those who believe in its MAGIC/MEDICINE. So people who have medical conditions live a pain free life, as my mom tried to do during her battle with PANCREATIC CANCER. BELIEVE, SUPPORT, EDUCATE!
Having shopped elsewhere both before, after and in between my visits to the Atrium, I have to rescore them to 2 Stars despite their glitz & glamour!
Got great care on Halloween by Ashley and staff! All covid precautions are being considered while maintaining a chill shopping environment.
By far the best dispensary I have ever been to. I highly recommend you go with Arthur B. He is always very helpful and super friendly. He is very knowledgeable about any and all products there. If you're in the area, don't go anywhere else. Thank you always Arthur! See you again very soon.
Jackie was so kind and extremely helpful! I appreciated her attention to detail. Thank you
I like atrium. Customer for over a year. Only had a couple misses where the product was genuinely bad but overall a great place.
Vinny is the real MVP. He knows what you need. Made me feel like we're best friends. Homie has the hook up. Come here and ask for VINNY :)
Today was my first experience at Atrium, but definitely won't be my last. Cole was nice and super helpful. Can't wait to move to SoCal in a few months and make this my home dispensary.
Always have had a great experience here, whether through online ordering or shopping in-store. Vinny is very knowledgeable about all products and has always made great recommendations based off my preferences.
I really recommend this place. They have great customer service, always clean and the manager, Nelson, is always nice and accommodating. Prices are a bit high but in the end, it's worth it for the cleanliness and service.
It was my first time visiting Atrium and Michael had helped me out. Service was outstanding, he was so friendly and welcoming. Selection was wide and varied, Michael was knowledgeable and helped me pick the right type of strain. I would highly recommend checking Atrium out.
Overdue review but we had an all around good experience here.This is an upscale dispensary who those who appreciate a concierge style service and glossy decor.Registration is fairly quick and requires a driving license scan on the iPad at the front desk. After that, entry is much quicker. After you've checked in, you wait in the foyer for once of the sales reps to take you behind the glass and discuss what you're after. It's one on one with sales assistant so there isn't much browsing solo time. Prices are reasonable and they'll try and do you a deal based on what is on special offer. Which there had been a slightly wider range of edibles....
I started coming to Atrium over the summer, and I have had a majority of good experiences. First of all, despite the schmancy appearance, this is by far the most affordable dispensary I've ever come to, as they don't charge the usual 25ish% tax on all of their products and have frequent deals across brands from day to day. There is some inconsistency with customer service, however. I have certainly talked to a few friendly employees, however most of the bud tenders I am helped by seem to have a "too cool for you" demeanor and are cold and resistant to friendly conversation. Additionally, I'd been calling the store regularly to ask about deals and prices, and was only told on the 7th call that I'm not allowed to ask prices over the phone (I guess the employees I'd talked to the first six times weren't aware, as they'd been happy to share specific item prices). Overall fantastic dispensary with a cool atmosphere and great prices, however I've found much better customer service elsewhere (such as at The Plant).
Love coming to this shop. Really great to have something this side of the valley with good prices. Look out for Robert, he helped me get the good deals today and save some $$$. Great customer service!
I've bought cannabis more than a few times in my 24 years and this place is absolutely the top of the line in every way. Quality products, great customer service, and a super high-end classy vibe to the whole place. Buy your bud at Atrium!
Amazing staff beautiful shop My bud tender Parker really knew his stuff totally satisfied with his recommendation definitely will be back
Love the Atrium my friend and I go once in awhile and the people that work there are amazing and the products they have ate always really good, Vinny you are a book of knowledge when it comes to using vape stuff and other stuff as well, thanks
I stopped by here on a Sunday afternoon and was genuinely blown away by both the amazing selection of products and the amazing customer service!And a special shout out to Vinny for helping me make my selection. He really took the time to assess my needs and made some excellent recommendations. 10/10 I will return!!
Very Covid safe and compliant. The staff was all really nice and helpful. Robert was helping us out and he was amazing!! Glad lots of great advice. Will definitely be coming back!
Al and Joanna were absolutely wonderful today!!! I had tons of questions and they were extremely educated on the products. Because of the great service at atrium I continue coming back!!!Thanks again for hooking me up!!!
I've been meaning to come here for a while. I was looking for a specific kind of shop that would help keep me at ease while shopping around for the right product to help me.I have anxiety and a difficulty "Turning off my thoughts" which makes it really hard for me to ease into a decent nights slumber. Recently, I've found myself extremely stressed out that I was tempted to smoke a cigarette even though I hate them.I walked in where I was greeted by a young lady behind a counter who asked me if I was new or returning. Since I was new, they checked my ID and I registered into their system. I was then met inside with a young man who was extremely helpful. I'm assuming that every person that comes in is assigned an associate to assist them. The guy that helped me answered my questions and put me at ease. I was also introduced to someone told me more information about topical patches, salves and oils that would help with inflammation and pain.I think the fact that it was an open area and that I had someone that was assisting me made my shopping experience the best. I went in with very little knowledge and now I feel like I've found the right place for me and future purchases.If you're a total newbie to the marijuana industry or looking for an alternative to pain medications, I highly recommend this place. Everyone here is nice, approachable and knowledgeable of the products. Their parking lot is right outside and has plenty of spots. Note, they are cash only but they have an ATM inside.
It was my first time there, and Jessica Sage helped me and my bestfriend, she was insanely helpful and had the best recommendations. She definitely made us feel super comfortable considering it was our first time at that dispensary. Cant wait to go back and if you go ask for Jessica Sage!! She's amazing!
I've been coming to Atrium for all of my beety weedy booty hooty needs since its inception. And let me just say, KIMYA is my favorite budtender. She really takes the time to personalize what kind of mellow you seek. Atrium has all kinds of deals if you go on the right day. Medible Mondays is my jam.
I was holding back on writing this negative review because I've been coming to Atrium for over a year and have had really good experiences. But last three times I've stopped by it's been terrible. They have rats roaming around their parking lot, low stock on concentrates and for a place that has had several employees/bud tenders testing positive for COVID-19 they seem very uncleanly. My order has been cancelled last minute twice because their stock online is very inconsistent. The management seems to be all over the place and not take their job serious.
One of my favorite dispensaries! The staff is always so welcoming and helpful, especially if you are new to the world of cannabis! I was helped by Arthur today, and he listened to what I wanted, and then made such perfect suggestions and recommendations! He turned me on to a new cartridge and now this is the only place i stop at! Cant recommend more!
Found a new spot and Taryn is a gem. Lots of goodies at great prices. Professional service and friendly. Appreciate the wonderful service and greens.
This place is awesome! First time visitors to the Atrium and our consultant Sia was the best! She was very professional and knowledgeable about the products. Super nice too!! Definitely recommend.
5 stars and Arthur who helped us deserves each one of them. Arthur had all the answers to what we needed and I cannot remember having better customer service, and I even been to chickfila 3 times this week. I will be taking all of my business directly to Arthur at Atrium from this point forward.
I love these people but they have some improvimg to do. For example there is no menu, and from the moment you step inside there's the expectation that you know exactly what you want. Newsflash, if I knew what I wanted, or was to go off your website, I would just order delivery. The very reason I'm showing up in person is to be helped and to explore choices. Yet, all they do is ask roughly what you're looking for and then they proceed to grab some random off the shelf to pitch you. I want to see a fucking menu with all the options, not go through your recommendations one by one - especially when your recommendations never seem to meet my criteria. It's a complete shit show oftentimes with employees not having the slightest clue what their inventory consists of. Also, what's with the revolving door of employees? Are you just not paying these people enough? Every time I go in a new face or two. Maybe that's why no one has any clue what the hell is going on here
Amazing and kind people working here!they'll make your day for sure!My first time and definitely coming back!and to the kind lady that helped me find exactly what I was looking for for someone important. Thank you so much! Much love to all and stay safe!
My first time there, and I couldn't believe how nice the store and the people are. It'll be my new go-to spot for all the family's weed needs.
Girl how do I even start. Everyone in this store has the most upbeat, positive attitude ever! Shoutout to my boy Arthur, he was super helpful when I went in today and made sure I left with exactly what I needed. I always appreciate the quick and friendly service here. And it's really cool to see how they've adapted to the pandemic lifestyle. Keep up the awesome work guys love y'all!!!
Saw this dispensary as I was driving by and noticed how nice it looked from the outside, looked it up and it looked really nice in the inside too so I went to check it out. Great environment and super nice bud tenders. They are super clean and organized and the prices are available so you aren't left feeling duped by expensive meds. I'm not living out here at the moment but whenever I come visit I'll be sure to stop by again and grab some of your products. They have amazing selection of edibles, flower, concentrates, disposable vape pens. And they even have a small selection of glass for your dabbing needs. I got helped by Red and he was super nice and informative, he helped me grab a pre roll which was listed at 30% thc which is super awesome for a pre roll. And a vape pen for my drive back to Vegas.10/10 would go again
Vinny was extremely helpful and super friendly. Explained what different products are for and made super helpful recommendations. Shop is very clean and rad. 10/10. Would definitely recommend.
Vinny is an absolute staple at Atrium. Next time you shop at Atrium. Ask for Vinny!! He is incredibly educated on the not only product knowledge but the entire customer experience. He is well versed and always in good spirits.
Love that the staff is so knowledgeable but my favorite person is Vinny. He really takes the time to learn what you want and makes suggestions based on need, not just on product he wants to move. It is worth the 20 minute drive in my opinion.
I'm back at Atrium!!!! Don't be fooled by the one or two bad reviews!! Probably just an internet troll with a brand new yelp account, no profile picture who is having a bad day....or life. Some people are just miserable. A little CBD tincture can fix that. My point is Atrium is the Weed Promise Land. It's a marijuana Mecca!!!!!!! Hands down the best dispensary nationwide! Ask for Ty!
I love how knowledgeable and pleasant the staff are. As a newbie, they do a great job of tour guiding me. Vinny assisted me today and he was great! This place is beautiful and relaxing to shop in.
Awful place to shop. No restrooms and cash only. Use a normal business with basic customer service or you will be treated like an illegal peasant. Way better pharmacies that treat customer like gold. Not to mention takes 20 min to remind upstairs to grab your goods.
Favorite dispensary because of their products & prices , but their curb side pick up methods need to be improved. I was left waiting outside for over 30 minutes. Other than that though, they have friendly staff and gives me apple store vibes.
Great experience and tons of options to choose from. Staff is welcoming and very knowledgeable about their products. Arthur took his time showing my mother and I around and explaining different effects, etc. We didn't feel rushed at all, definitely coming back!
atrium has amazing selection, outrageous deals and the staff is always super friendly. Parker helped me out today and went above and beyond to make sure i was happy with my product. this is what makes me a loyal customer here.
I've been to the Atrium only a couple of times. It's like organized chaos, but definitely a fun atmosphere. My sales rep, Robert, was very helpful & gave excellent service. This place is a bit pricey, but I do recommend.
Their service was so friendly and kind Especially important in this trying timeAn employee named Rowan helped me and made my day Thanks everyone who works here
They are pretty good. The main problem with all dispensaries is that they don't always honor the deals they have.I have a had one problem with that, but overall they are average.I recommend the tinctures from sunderstorm and if you go on Tuesday you can get 15 percent off.
This place is very nice and clean, but very high pressure. They push certain products and do not back them.I spent over $200 and purchased a few things they recommended. However the product Kurvana that they highly recommended gave me a sore throat everytime I used it and it was totally ineffective. When I tried to return it 2 weeks later the Atrium could not do anything? While visiting a Sales person is with you the entire time, so you can't check products out or read what is in them. They constantly chirp in your ear telling you exactly what you want to hear, not always the truth. I have been to other stores, SoCal Collective, where they back what they sell and if you don't like it you can return it. They encourage customers to provide feedback so that they can work with their manufactures and stock products we love. Sorry Atrium I will not be back. Try to push products that are worth it and let a person determine what product is right for them, not whatever you are getting a great kickback on.
First time there and had a great experience. Currently enjoying an edible I got on sale!
Today was my first time at this dispensary. I came in looking for my favorite Wyld gummies and also pet cbd for my senior dog. The one I was in need of was not available so I grabbed another. While checking out a manager type person there noticed the empty box of pet cbd I originally came in for and asked if that's what I had intended to find. When I said yes he quickly ran to the back and hooked me up with the one I needed at a sweet deal. Me and my my pooch are extremely grateful for the generosity and care especially in these times. Thanks again!
Most often, I am greeted by by knowledgeable Budtenders, but today I met the best. Vinny is personable, knowledgeable, friendly, and relatable. He went above and beyond to make sure that our visit was outstanding. He listened to my needs, and by my fabulous night sleep, I believe he heard what I was asking for and delivered. Thank you!
I came in looking for something for nerve pain. Arthur was extremely helpful in finding the right product for me. A wonderful experience!!
I was there on a very busy afternoon to pick up my curbside order. Staff were masked, gloved, and courteous to those waiting for their products. Sales Rep. Stella did not hesitate to take the time to answer my questions. Thank you Stella.
I absolutely hate this store. I will never give them my business and tell people to steer away. I went there TWICE for a special they advertised to bae vapes and the day of the "event" the coupon would be "missing" on their website. TWICE!!!! I won't be ever going there again. Never ever ever ever ever ever ever
AlohaEvery time I come into town I come to the Atrium. It's always top notch with great prices. This time when I visited I had some issues with two disposables. Without hesitation the manager ( sorry I forgot his name) listen to what I had to say and took care of me without me even asking. I appreciated that. I also wanted to give a shoutout to..... slygir ( no idea if i spelled that right. Rhymes with liger if she reads this she'll remember lol ) she always has the patience to answer questions for me and also is very knowledgeable on her product. Always works with a smile as well. Great place and will always go back. Thanks and aloha guys
We walked in and a man named victor helped us out. He was so helpful and super nice! Count yourself lucky if he helps you!! Also there are incredible edibles there, highly recommended!!!
This place is the best! The staff is incredibly friendly, covid safe, and knowledgeable. They make everyone feel comfortable and always point me in the right direction. The process is always quick and easy. They have the best recommendations and they carry just about any product that you could ever want. Today I was helped by a guy named Robert and he really knew his stuff! He was very friendly and helpful! The staff impresses me every time. Definitely the best place to buy in the valley!
My 3rd time coming to this shop and definitely not the last. Everything is organized, quality product and service. I was helped by an employee, Victor, who had made coming into the shop so much easier and faster; helped me make a decision based on the preferences and throughly explained the costs. 5 stars no cap
Vinny is my dispensary hero! He knows what's good and is so fun. Make sure you ask for him, so you can find what your soul needs.
I love this place! Every time I come in the Budtender's are friendly and knowledgeable. Today Kimiya helped me out and hooked me up with some dank flower. She knew exactly what to recommend based off of what I told her I liked. Best dispensary in Cali!!!
Great experience everytime my lady and I go get our products.. we wanna thank our bud tender Al. (With her blond hair, smile) For being so patient with me, as well as Vic (with the glasses,) for always being so professional,. Respektz from Joaquin Ramirez and Irma.bustamante.
I have struggled with an illness my whole life that only weed has proper made the pain go away and enabled me to sleep. While I've done ok with researching what works best and trial and error, going to Atrium and meeting Vinny was the first experience I've had where someone was so in tune with my medical needs and adamant to help find things that work. Vinny is truly one of a kind, he knows his flower extremely well, is so kind and fun and makes sure his customer is extremely satisfied and paired with the right product to help them. Atrium as a whole is an incredible dispensary with the best prices I've found in LA for really good product. The staff has always been incredibly helpful and knowledgeable and their set up is insane! Love this dispensary!
Lauren was not only helpful, but extremely kind and fun to talk to. Experiences like the one I had with Lauren make me excited to come back and visit again!
The was my first time to Atrium and only my second to a dispensary. I read a couple of reviews that mentioned Vinny so I called to make sure he was working before going in. Vinny is the real deal. He's kind, compassionate and patient. Interacting with him, it was easy to see that he genuinely cares and wants to help people. His knowledge and experience made me feel very comfortable and cared for. I couldn't recommend him more highly. Atrium is lucky to have him.
I like this place overall but I had a pretty upsetting experience with them on Saturday. We used their curbside pickup due to Covid 19 and the process was chaotic. The website is not user friendly at all, there are no pictures and if you're not reading closely, you could make a costly mistake like we did. When we got there, they couldn't find the order, they were confused, we got the bag and paid. When my husband asked why the package looked different, the gal said maybe it recently changed and shrugged her shoulders. When we got home we noticed that we had chosen a CBD product by accident. I called immediately and the gal was very unapologetic and obviously refused an exchange. This all put a bad taste in my mouth and this is the only dispensary I shop at currently.
I've been coming here for a while now. But tonight I came in amd was helped by a gentlemen named EJ I super appreciated his knowledge and realness with all the questions I presented, I came in for something specific and he showed me something better than what i was looking for and that's dope , I love coming here
Had a great first time at the Atrium last weekend. Ty to Ruby and the wonderful staff that recommended exactly what I was looking. My 3C farms eighth was simply a delight paired with my new kanha nano edible. I'd recommend the atrium to anyone who knows their preference but needs a little guidance in the right direction, the atrium provides at nicely. Woot woot !!
We were just in there with my friend Fernando, we had a very nice bud tender but can't say I remember his name. I think it was mark? After that we charged by the most charming and helpful bud tender named CJ! Cj helped us get weed that suited with us. Had an amazing first time, we will definitely come back! Thanks CJ.
What an unpleasant experience. I went with my elderly mother and sister. Was looking forward to shopping for new product that may not be available at other dispensaries. Pretty store. But our salesgirl was not friendly at all and very little sound recommendations from this long nailed girl helping us. We were reprimanded twice by her...once for stepping a few feet away to get a closer look at products, in which I was told we had to stay together. Another time because I touched a box to look at the price. When I asked about recommendations for topicals, I was shown only 2 different brands and not allowed to look at others at my own discretion. Pretentious and inconsiderate. You have security and I was with my elderly mother. We spent almost $400. Ridiculous. Too many choices of other places in the valley and LA where I can browse with security and not reprimanded like I'm a child. Won't be coming back.
First time here, and the staff was super friendly and helpful. I felt safe with everyone wearing a mask in this new normal. The staff is maintaining 6ft distance as well as customers. Check it out, you won't be disappointed!
Visiting from out of town, and popped into this store. Was greeted by Steff, you'd recognize her if you look for the girl with colorful hair. Super friendly. And super great if you are like me and ask a lot of questions.It's really cool that if you're a first time customer, they walk you thru all their product lines and how their store works. Registration is super easy up front. Paying is even easier. They even take credit cards! Ask lots of questions about the products. Tell them what you like, what you don't like. You'll get some great recommendations.
vinny was awesome and hooked me up with all the good deals to make me feel better about my ex taking all of my weed & glass. will be coming back thanks vinny u deserve a raise
Tonight I had the pleasure of talking to Nelson. Not only was Nelson extremely knowledgeable he was extremely friendly. I had several questions and he kindly answered them. Nelson is an asset to this business. This was my first time at Atrium and I was extremely impressed. Thank you Nelson for helping me.
First time coming here loved it. Vinny helped me out he was very helpful showed me around the shop. Was very interested in what I wanted and made sure I left satisfied with my purchase. I forsure recommend checking this place out. Thank you for all your help Vinny!!
This place is the spot. Very helpful staff, Vinny helped us out and was very great to work with. Anytime you stop in ask for Vinny!
Airy, bright, open establishment with a robust selection of edibles, herb and CBD products. Combine that with friendly knowledgeable staff, Atrium is truly and elevated cannibis experience. Props to Joey who helped me tonight. Oh and Mondays are 15% off edibles
The Atrium! What can I say??? A beautiful upscale marijuana dispensary. I was greeted with smiles. They have an amazing selection of flowers, edibles, oils, keef, dabs. I bought 2 wonderful cartridges of Pineapple Express. I got a lemon slushee kush pre roll and a bag of sour tropical gummies. Love love love recreational weed! Rest of America needs to step up and get with the program!
Wow. Amazing dispensary. They have everything you could want or need and the facility is beautiful. Korey my budtender was super helpful and guided me to the best products for me. Will def be back!
Super great experience, tons of options to choose from and a great staff. Andy hooked it up big time, will definitely be returning.
Vinny killed it ! He was so knowledgeable and chill , definitely one of their best employees !
This place is awesome! They are super helpful and knowledgeable. They are always willing to help and answer any questions, a big thank you to Ashly for being super helpful, patient and funny. Thank you for always making it so easy to do business with you.
This is the best dispso in LA county. I feel completely covid safe and Victor, the manager, is the man. I purchased a raw garden cartridge that ended up being empty and he replaced it without hesitation.
Let me start off with saying amazing! I have been in and out of clubs throughout California for the past 15 years. This by far Is the BEST club I've been to yet! Between their security, bud tenders, Management, selection of product and professionalism I could not be more pleased with my experience! I highly recommend everyone I know to go to the Atrium! Thank you guys so much for your service! I am now a Lifer @ the Atrium!
EJ EASILY BEST BUD TENDER. Got the best suggestions for any typa bud. Amazingly affordable prices.
I've been here and re-visited several times. The first time I arrived and purchased their product, I, 1. was stoked because they are literally right off of the exit I take to come home from work. 2. They had wayyy high grade THC products above 30% THC content at cheap prices; and3. Each Atrium employee who showcases and sells the products there, connects and empathizes with you. You feel like you're walking into a family reunion, welcomed by long lost relatives, eager to make transactions feel more like trading. The reason I will no longer return to The Atrium, despite all of the excellence I appreciate about their business is but for the fact that, they have a security guard who has been present each time I have been there who is one of the crassest, vile, and aggressive human beings I have encountered within the last five years. Plus he has a gun No thanks, I'll take my business elsewhere and warn others against visiting The Atrrium. Each time I have been here from 08/19 to 10/19, it has almost been a most perfect experience.
I'm so tired of coming here and them being completely out of what's listed online. Whoever orders for them should be fired. Always running out of Raw garden. This place is a nice dispensary so they should be able to afford to reorder
Incredible service, selection, decently competitive pricing and fun place to shop!!I'd highly recommend this spot to all those out there looking for their new favorite go to!
this has been my go to place in the valley for the past year! they have a friendly and helpful staff, a gigantic selection of products and always offering special deals not to mention they have a great curb side pick up catering to customers safety during the pandemic! everything is clean and sterile and sanitized. go check out it out yourself you won't be disappointed!
Great place always friendly, positive attitude and knowledgeable staff member !! Plenty of products and veteran discounts apply !! Thank you !! Will be returning again !
Upscale yet comfortable. The staff is so personable and knowledgeable that you feel totally assured your in a modern apothecary. It's been decades since I last tried recreational cannabis. The sales representative was friendly and understanding. He explained what the differences are in the available products and came up with a solution that met my concerns. Everything is FDA approved, so your safe. Thank you Atrium. Your a wonderful addition to Woodland Hills. - Van -
So, I've never hated marijuana or anything but never had a desire to try it. Until recently, I've had an interest in trying edibles. After looking around at some places around my house I decided on take a quick trip over and across into the valley and check out Atrium. After they checked my buddy and I in we had to wait for a sales associate to come get us. Didn't take long, and some guy helped us out (didn't catch his name) and he asked what he could do for us today, and I just straight up told him I've never done anything like this before but wanted to try edibles. He took me over and helped us out, answered all the questions I had, and gave all the recommendations he could for someone who was a first timer. I was super happy with my experience, his help and the products I got.. wish I got his name to give him a shout out. And I'm sure I'll be back soon.
Cruz and Andres were so helpful!!!! Thank you guys for your excellent service and great energy!!!!
My first time to Atrium was a few weeks ago . Loved It . The Staff were very knowledgeable & helpful . They explained about CBD Oils , that could help my ailments . Tara was great she explained the differences of Pens disposable and not disposable which would be best for me . Tincture Tuesday less $$. Gotta check it out . I'll be going soon .
Super smooth, super chic, not annoying and very helpful. The texts are too much but you can opt out
I went in looking for something to help me with the effects of chemotherapy. The Atrium check-in person paired me with a salesperson who had firsthand experience with cancer and chemo, and who understood my concerns and wishes. While I haven't had enough time to try the products yet, I wanted to at least comment on the exceptional customer service. Thanks, Adam.
Holy Mary-Jane, this place is the Apple store of herb, couldn't be anymore happy with my purchase. Everyone is so helpful and detailed I totally love this place. Just get a little more bright green signs, hard to spot the place at night. But overall extremely happy with parking too! Easy and calm.
This is my favorite dispensary in Southern California. I always come here for the friendly and informative staff, top product, and clean/luxurious store display. I can always count on my favorite budtender Joey to make me feel welcome and to help with all of my medical needs.
They have the best buds and Prices. Victor was a great help. Very knowledgeable. Please go here if you live in the valley.
MVP today was Cody! The man spit pure lighting! The pen game just went up another level! Thanks Cody, the Sauced pen is the Jam!
I've been visiting this store since it opened. It's awesome. Steph is my favorite bud tender. She's kind, helpful and colorful. Her extensive knowledge of the products has allowed me to purchase items specific to my needs. I trust her 100%. Don't just take my word for it. Take a visit yourself. You won't be disappointed!Penny
Shopping at Atrium reminds me of that feeling you get when you walk into an Apple store. Everything is clean, modern, bright with 1 employee to customer ratio. The experience is nothing like the competition that has metal bars on the front door and feels like you are doing something illegal. I highly recommend Atrium.
Amazing place, very clean and friendly staff. Logan helped me out from start to finish. Logan was very knowledgeable on all the products, very friendly and helpful. I would definitely recommend this place and will continue to go back!
Absolutely amazing location!Everything about this store and concept exudes opulence and surpasses all expectations! They really do provide an "elevated experience". Keep it up Atrium, I'm impressed!
We have been to Atrium 2 times now. The staff is very polite and really knows their stuff. The store is beautiful inside and you would think you are in Neiman Marcus! Very professional staff, security and the Manager Max is great! Highly recommend the store! They always have great promotions! Don and Breana were great in explaining products and giving suggestions.
Everybody is super helpful and knowledgeable! I've come in with friends for different CBD products and they always guide us in the right direction. Sandra especially is fantastic! Come here, they'll help you out!
I found the check-in process super obnoxious here. There's a bunch of faux-cheery 20 year olds in brightly colored pins milling around doing nothing and I felt swarmed the minute I walked in the door. You don't need 20 staffers for 5 customers. Hire a few experts who really know their stuff and give your customers a little space.
Best customer service I had in a cannabis place. Fire wax with reasonable prices. Shout out to Victor and Frankie for your great services!!
I came in and you know those times when you just don't know what you want but the help there is amazing especially Stephanie!!!! who was extremely educated and helpful and help me find something that would work for me I left there very happy and felt like I wasn't just pushed out definitely will be coming back
I had to just come back and say, once again they didn't let me down. $8.00 grams, that are quality!!!! Thanks Victor for a great suggestion. Great customer service skills. Will always return!!!!
It is ridiculous that they demand your cell phone for credit card transactions. I opted to pay with cash. I received a first time discount without needing to provide my cell number. My friend during the visit wanted the same first time discount, but another staff members demanded my friend's cell in order to get the discount. I asked the staff member that helped me and he said they didn't need a cell number to offer a first time discount. I expressed my concerns about the repeated request for a cell phone number, but two female staff member just argued with me.
Codi is awesome she helped us get what we needed for our trip and made our experience unforgettable! We will definitely be back and tell our friends!
This store is so beautiful I was in shock. Courtney and one other girl helped me today and they were wonderful. So nice, answered all of my questions, and it was nice to have some women help me! Definitely will be returning!
Korey is the best!! He was super knowledgeable & very friendly. He's one of your go to guys at this spot. We always have a good experience here. :)
Fantastic store and great service. Christian was very knowledgeable and helpful. Highly recommend.
Awesome shop with all the hot cannabis brands. Awesome friendly budtenders too - thnx to my man Dom. Definitely top flight products only.
The worse pot shop ever!!! What a f--- joke. Go down to Ventura Blvd, turn right and drive down to a real shop where they're low key, friendly and have been serving people for a long time. Unless you'd prefer to have little miss prissy at the counter give you the 10th degree! Run!!! Commercial BS
Fabulous!!! Upscale, clean and classy. Knowledgeable staff-Don (salesman) didn't try to "sell" us but rather see what our needs were and make sure that they were met. Nice knowing I found the best of the best
Dom was so helpful. Great selection and I really enjoyed the customer service from beginning to end.
This place was a breath of fresh air compared to some of the shops I have been to. Bright and open. It's like a high end boutique. You get a personal shopper who walks you through any questions or new products. There was a rep there that offered a great promotion. I bought my first Vape, a CBD bathbomb, (first I had ever seen that!) and..CBD suppositories for cramps! I spent good money but i think it was all worth it for a novice
Came in for the first time with my hubby. He's obsessed with this place. I can't sleep at nights and hate THC so he convinced me to come in and see the different options. Thank god the guy Dom, helped us out. I told him all my issues and he went over every product that would work for me and all the different effects. My life is changed. And the place is so clean and nice. Very legit. Love it.
They are so helpful and expert. Came here needing a lot of help finding a couple products for my mom and they were patient, understanding, and willing to listen and spend as much time as I needed to help me find the right products. Everything we got worked out amazing for her. Prices are fair and store always looks amazing. Super professional and nice staff. So happy I found this place. Won't be going anywhere else! Thank you!
Best deals and customer service for a recreational dispensary anywhere! This place feels like the future of cannabis! Friendly faces, polite workers, and very informative!
great spot!everyone is super friendly and professional. victor's the man!
This place has everything. Very helpful staff. Dom is great! Prices are very fair. Will keep come here.
I love coming here. The people are super friendly and welcoming every time I come in. They always offer good options and the products are always on point special shout-out to Dom for being super chill and helpful
I was recently looking for a new place to go due to usually being disappointed by the service I receive at most dispensaries nowadays. I decided to give this place a try & wow! Am I so glad I made the choice to come here! First off, the place is so organized & you can feel the positive energy that flows through the place. Second, Ruby was the one who helped me & im so happy with the service she provided! She had such a great vibe to her & she also took the time to pick out exactly what I wanted/ needed. It's very rare these days I can go to a dispensary & they aren't rushing me out of the place. Im also happy that she took her time to help me choose what flower to go with because there was such a big variety. I didn't know what to choose! Prices are very reasonable for the quality of the product they sell. I can get my wax/ flower/ cartridges at one place & i know I'll get amazing service every time. I can't wait to come back! Thanks again, girl!
Atrium is as amazing a cannabis shopping experience as they say it is. The store is gorgeous, the products are amazing and the sales staff is incredible. Today for the 1 year anniversary, a sweet girl named Logan helped me out. She was totally awesome and very knowledgeable about the products. She and other members of the staff are all so friendly, helpful and welcoming. I shop here about once every other month. Its seriously the best place for good quality weed. Atrium's inventory is the best that I've ever seen. Happy 1 Year!!
Went in for the 1 year anniversary party, it was my first time here. The place is set up to be very professional, clean, and convenient. My bud tender Victor was very helpful and had great customer service. Honestly, putting him as a face to my first experience will have me coming back again soon!
Very modern, clean retail space with knowledgeable and friendly staff. I was able to find high quality buds for reasonable prices with a plethora of varieties available.
This place is so awesome! Everyone is super nice and helpful. I would highly recommend checking this place out. Vinny is the man!!
I've been waiting to go to this new dispensary because it's located really close to my house. The first thing I noticed when I stepped in was that it smelled delicious and it was very clean and organized. The staff is very friendly and attentive. Francesca Dominguez helped me out and was super sweet and accommodating. I will definitely be coming back regularly!
Went to The Atrium for the first time today and I'm simply not impressed. I can get my CBD Tincture at other well known dispensaries. I did not like the staff as they were crowding us and following us. I couldn't even speak to my husband about my health needs without the woman being on top of me. Very inexperienced and this is the first time that this has happened to me at a dispensary. There is simply too much competition to come back to this one.
Has a lot of good options but unfortunately almost everything is overpriced and taxed. It's getting harder and harder to find the good ole 35 dollar top shelf 1/8 shop with no tax but there's still a few of them out there. At this shop it's hard to pick the bud you want because everything is pre packaged so you can't smell your bud or look at it up close. If you don't mind spending money and aren't too picky with your bud this is the place for you. They have a wide selection of brands, edibles, and different forms of cannabis. Staff is super cool and knowledgeable. The building is pretty dope. Modern and everything runs on a computer system. They usually take credit cards whIch is nice. What they lack in affordable pricing and accessibility they make up for in ambiance and variety. It's a pretty sweet spot if your not worried about spending too much money or smelling your bud before you buy it.
Awesome service!! Extremely helpful and professional! I will definitely be back again! The atmosphere is beautiful and the reps are knowledgeable and friendly, they really know their stuff and take pride in their job. Happy camper
I went to this dispensary a few weeks ago after having a mild panic attack. The dr at a hospital (not mentioning) told me to just chill out and relax also saying I should get some weed, which would calm me down a bit. The dr said I should get higher cbd strain buds not edibles as it would be better. So I went to the Atrium as I know one of the owners of the place. I got in line was and was greeted by one of the employees who took my info and scanned my license. She walked me in and had me take my temperature. It was a hot day so my temp was pretty high. She told me to wait in the lobby under the AC and grab some water. My temp went down. She handed me off Andrew. I told him what I was going through and he walked me over to one of the cabinets. He was pretty knowledgeable and told me he gave his family member the same thing and it's helped him out a lot. I got home packed the pipe and started to toke up a bit. It took me right back to my high school days (what a trip). But seriously, my nerves have calmed down a lot and I feel a lot more relaxed now. Thanks Andrew!
Fantastic service and very professional, knowledgeable, and super nice. Taryn is very kind and made me feel right at home in their beautiful showcase room of all their top of the line products. Thank you Taryn and I will see you soon.
Great selection. One of the best looking spots I've been to in LA...service is on point, ask for Alexis!
What an amazing dispensary! Very clean, bright and well stocked. My budtender Stef was so kind and knowledgeable with great suggestions. She really made me feel comfortable and answered my questions. I will definitely be back and telling my friends about Atrium! Thank you!
Love this place! Great service and selection! Dom was super helpful. Will definitely be back, 10/10 recommend!
Atrium staff is friendly and helpful. Dom guided me through the store and I purchased Mary's THC Tincture. Thanks Dom and Atrium..
Top notch. Clean, bright, lovely. I brought my 80-something parents so my heavily arthritic father could get a topical balm. Manager Adam was very knowledgeable, patient, and just a doll. My father can return whenever he wants without me and I know he's in good hands. I can't believe I bought weed with my folks, but it felt like I was buying a watch or perfume. Skip the dank little holes in the wall. Put on your tux and tiara and enjoy a high end experience.
Great selection, open space comfortable with friendly staff. My new go to spot Comfortable spacious
Not my kind of place. Trying too hard to be fancy and upscale. It looks like a spa, with all the fancy white & silver, and high ceiling, but when it comes down to it, you're still selling drugs. I can't stand the way they hover, as if they're waiting to see if you will steal something. Many more down to earth, friendlier, shops around.
I was in pain from an accident went to Atrium got great service expert advise on CBD a bit pricey be ready to spend Bloomingdales type$$
Friendly staff. Clean environment. Loyalty program. Knowledgeable bud tenders. Parking. Email receipt. What more can you ask for! It's also wheelchair accessible
I have been to the atrium twice. It is very close to my house. The staff know very little about what they are selling. They don't have any sort of list as to what strains they carry. You just have to walk with them from case to case while they tell you how great everything is. If you ask for any particular strain they look very confused. Give yourself plenty of time because they have to show you everything because they don't know what any of it is. Beautiful store. But a very poor business. I hope to never go in again.
I've Hurd good things about this place so I decided to give it a try and not only is there product great but the people are just amazing. Greg was a great help and answered all my questions (even the stupid ones). Ten out of ten would recommend.
Professional, helpful, and Gary was wonderful! Easy to find and easy parking. Vendors line the room and are very knowledgeable but not pushy.
Francesca hooked me up with a knowledgeable walk-through of her awesome inventory. I found what I was looking for. Thanks, Francesca!
I have had exceptional service every time I've visited Atrium. The whole staff is very knowledgeable, kind, and helpful. It's a beautiful establishment, well organized, good prices, and a vast array to choose from. I highly recommend dropping by.
Atrium is the best. The staff are super helpful and nice and they carry great products at an affordable price. S/o to Dom for being extra helpful and recommending my friend and I great products.
Beautiful !!! One of a kind shop, spa like .Knowledgeable staff . I felt very comfortable and welcomed. Thanks to the staff they made it easy to understand what I needed. As sometimes it can be overwhelming for a newbie like myself, my experience was nothing but great . So many quality options.There is Something for everyone.
Great store, solid selection, & very knowledgeable / friendly staff. Definitely will be a continued customer.
This place is awesome! Very boutique for the discerning customer. This is not a hood spot so do not come here with that mentality. It's high-end and carries all the top brands. You'll also get VIP personal treatment.
Awesome Place! Great Stuff! Good Deals! Dom Was Very Helpful For My Needs! Highly Recommend This Place!
The first time I went in, I was just looking for a battery for a cartridge. They talked me into buying a cartridge bc it came with a great battery. The battery broke in a few days so bc that's what I originally wanted, I took it back. The manager gave me a battery that lights up but doesnt have heat. Then I go in again and my script was not put in the system. They gave me 10 % off so it would fix the difference but I have to bring my script back in. So then Friday I go in and they have what I want but the guy talks me into spending more money. The 75 dollar cartridge leaked all over the place and the bud is stale. It's a beautiful place and they have some nice things..... it's not worth calling again and making another trip there though.Update: it has been 20 days since I wrote this post and the company did not contact me to make it right. Please be aware that they really just dont care about their patients.Update: I was contacted by Atrium. It's pretty obvious no one saw this post at first because they 100% made it better. Thank you. I will be going back.
Adam was great, clean shop and friendly staff; definitely gonna keep coming here! 5 stars!
Love this place!!! Clean and people are so friendly!!!and knowledgeable!!!Was looking for something to help me sleep Emma was the best!!!!she listened to exactly what I wanted and recommend a few products????This is my second time I will continue going there in the future!!!
This place is on a whole different level. I've never seen a Cannibas dispensary like this before. The aesthetic of the space and their brand is beautiful. The staff is beyond accommodating, knowledgeable, and helpful. I believe this place will be here for a very longtime and I can't see myself going anywhere else. Their products are top of the line and displayed beautifully. I also got a complementary hat and shirt. Do yourself a favor and support this business so they can be in our neighborhood for a very long time. It's great to see people putting so much time, energy, and money into something like this. I can't wait to be back.
I have been a patient/advocate for years and have been to dozens of dispensaries in LA and beyond. This place is BY FAR the best I've ever experienced. Clean, slick, with employees who can truly educate you, and a variety of products that is unmatched anywhere. I'm aware that MedMen is considered the best, leading the consumer brick-n-mortar niche. Well MedMen, you just got out-done. They pale in comparison to Atrium. If you are a new user or veteran you MUST make a trip to this place. No matter the distance, I guarantee you will not be disappointed. I would give Atrium and staff 6 stars if I could. I will not be going anywhere else ever again. I can't.
I love this dispensary!! It's not cheap but everything's great quality. They ran a great special today for their one year anniversary with free food and great BOGO deals. Victor was super knowledgeable and kind, he explained all of the day's deals and all of the products I bought. I recommend asking for Victor when you visit Atrium
Listen to me work with Dr Logan and "Brother" Victor very knowledgeably people great recommendations one of the best in valley security guard was cool as heck to. Will definitely be back.
This shop is spot on. They have every day deals you can bank on AND they have special deals when you go in store (sign up for the texts which are one a day). They have vendors in the building that actually give you education on products you're not familiar with. Steph was a great helping me find CBD products as well as this strain called Danny Larusso. She was kind and patient. Needless to say I'm not let down in any sense. Im looking forward to coming back in!
Taking the weed life to an all new level. Love these guys and the service they provide! Keep it up guys.
Nelson has always been very kind and helpful. He makes sure I find exactly what I'm looking and has given me several great recommendations that I enjoyed. Really great dude and solid customer service, I hope management is noticing!
This store always has the best quality! My favorite place to go! Makes me feel like shopping at an Apple store ! The staff is knowledgeable & friendly.
Major kudos to Joey, who was so helpful, informed and guided us to the right products to help with inflammation, pain, anxiety and sleep questions. Well done, Joey!
This place is by far one of nicest weed store I have been to. Some of the salespersons are more knowledgeable than others. Twice I went in looking for something that would help me sleep and twice with no luck. Perhaps weed doesn't work for me or wasn't directed to the right product. In addition, it's a bit overpriced.
Love this place was able to get super quick and great recommendation, Victor was able to help me identify new great products. Just love this place
Atrium is amazing. Staff is super welcoming and helpful. I found exactly what I was looking for. ALI was my bud tender and was super sweet and helpful.
The BEST dispensary out there. I drive from Ventura just to come here. Beautiful, clean, great brands and knowledgeable staff. Serious one stop shop for everything you could ever want.
This place not only has the best products but their service is 101% amazing. I am lucky to have them down the street, I have already ditched all the other clubs, definitely my new fav!
Atrium is the next level in dispensaries! The location is easily accessible. The decor is like a fine jewelry store. And the products are second to none. What makes it really different is instead of the generic uninformed bud tenders at Atrium you'll find an intelligent, informed, staff. Ask for Brianna for a serious tutorial in all things cannabis/CBD related.
Al at the front desk and Victor in the dispensary were great. Thanks for the great experience :)
Atrium is amazing! The people are great, knowledgeable, and friendly! I highly suggest going in and taking a visit.
Amazing! The girl was so helpful and the products are displayed beautifully! Coming back 100% :) very satisfied
To save time for those in a rush I'll say, the thesis of my review is Atrium is Not horrible. But, there are so many better places.If you care for a detailed explanation of my experience continue reading. Here's my personality when it comes to herb. I shop around a lot when I'm looking for a new place. But when I find the perfect strains that I know are going to be at the shop week after week, I tend to stay loyal for a long time. I like consistency so I find what works and I stick to it with herbal medication. Some like to experiment, and try all sorts of weed and that's not me. My last store I was going to was shut down so I went looking again recently, and stumbled into Atrium. Upon walking in you realize they invest a lot in looking legitimate. The place is impeccably clean! Five stars on cleanliness hands down! High tec vibe. Everyone has iPads. The staff is kind, and well spoken. Reminds me of a Chick-fil-A type vibe between the reps. Not like most marijuana establishments I know where it's 3 or 4 familiar faces. This place is packed with employees (10-15 of them) and every time I went I only recognized one or two of them. So they have a ton of employees cycling in and out and if meeting someone familiar every week is your thing (it's mine) then this isn't it. But if you're the type that likes meeting new people you'll find them here. And they are kind. Now, let's get real. I've worked at dispensaries, I have friends that have worked at dispensaries. There's a few things everyone knows. Everyone walks in and wants "THE BEST". But if you always give them the actual best, you'll run out of the real best and you'll only sell the real best while your other strains go neglected. So for margins, they do some manipulating and advertising of certain strains more than others. This means, when you're new especially, they show you the strain they are trying to get rid of a lot of times as opposed to their best stuff. Atrium is no different. That's not bad, it's just business. So I did the dance with the rep the first time. They showed me some eh weed until I turned Enuf of it down then we got to the good stuff. And I landed a FIRE indica. Heavy awesome tasting indica. I was like "alright this is the new spot!" But it gave me a little anxiety which is unusual. And offputting but different strains for different folks. So I went back cuz at least they had quality herb! Walk in and there's a whole new crew of people. But they have iPads to check your previous purchases (pretty awesome)! So I told her I liked what I got but wanted something same quality just calmer. And I got it! They showed me some eh weed again, we did the circle but I got something literally perfect! Perfect! It was expensive as hell tho $62 a eighth. Whatever. Worth it.So I buy that one more time and loved it and I start gettin excited that this new expensive corporate vibe dispensary was my new place. At least I found great weed. Now here's were it turns to 3 stars. I go back to buy the weed I like and there's a new staff of 10-15. And the weed I like is gone. And they have no idea when it's coming back. This sucks for people like me that find the thing that is their remedy and then it's gone and they have to roll the $62-eighth-dice and hope they get something that works. I sniffed around nothing smelled great at all. I picked one they recommended, they went behind the back bagged my product I brought it home, it's straight schwag. It's hard to find bad weed but I just paid $62 bucks for it. Like nasty dry, not an indica heavy, nothing like the sample looked, and tasted awful it's just bad weed. I was surprised and irritated to say the least but gave them another shot. I went back, whole new crew, new selection, I did the circle dance with the reps, found a weed that smelled nice. Looked nice. The guy went in the back, brought out my bag, I paid $62 and walked out with a bag of again, not the quality I wanted. Now that's $310 out the wallet for only two eighths (a quarter) of weed that I actually really enjoyed. Way too pricey, too corporate, they got me twice on some schwag somehow. Just not my vibe. Then I tried BLK deliveries in Westlake Village. They are incredible so far! Check out my review for them as well!
Red help me out he was great. He was really helpful and got me exactly what I wanted and I was in and out of the store so fast. It was a very happy with my experience. Couldn't be happier with this store.
Best experience I have ever had! This shop is awesome! Brianna was so helpful and extremely professional.
Great customer service. Corey was amazing. He knew his stuff and help to expand my knowledge of wellness products. He recommened the Friendly Farms products and could not be happier.Thanks again. I will back soon.
All I can say is "wow." The most friendly, compassionate, and helpful workers. To the blonde at the front desk (so friendly and bubbly), to Andres who was so helpful and patient while I asked a million questions, and Alex (I think this was his name (last name starts with an "F,") was so helpful and could tell I was having trouble speaking (I recently had surgery,) and went above and beyond to help get me what I needed. I will 100% be back and be recommending this place to everyone.
First time here. Very nicely run, safe, lovely store with friendly sales associates and security guards. I recommend Taryn. I'm a new CBD user/purchaser and she patiently explained things and helped me choose a product that would work for me.
This business is lying. They're talking about regulations. I was there on time. The business should admit they have a racist employee. Disgusting.
Francesca provided excellent customer service, had a great attitude and knew exactly what I was looking for. Couldn't have asked for a better buying experience and will most certainly be a returning customer!
I came in for the first time and Andres was such a big help. My friends usually do the talking and know what they want and I just follow, but I came in alone and was afraid I wouldn't know what to get. I explained what I wanted and what I tried before and he knew exactly how to help. He even introduce me to some new products I've never heard of. I am definitely coming back!
Love the selection at the Atrium!!! Dom is amazing and so knowledgeable on all that's offered in this beautiful location!!!
Tara was a great help. There is always great service here. If you have any problems with the product they are very knowledgeable and can help you without any problem
Giving Atrium one star due to staff demanding private information of my cell phone number and email address before allowing entry "inside". This is not common practice at other recreational stores, where a driver's license ID is sufficient. Other stores in the Woodland Hills area have the new approach to marijuana retailing which features open displays, unfettered browsing of products, and unencumbered entry to the store. I suggest others avoid the Atrium if personal privacy is a concern. In this instance I refused to give personal information, and was turned away by Atrium staff.
Astounded! Such an amazing selection! One of my favorite shops that I have ever been in. So many helpful sales associates. I have had positIve experiences with Nelson, Joey, and Britney. They answer all of my wacky questions and always recommend wonderful products! Try the daniel laruso! My favorite recommendation so far!!!
Okay, okay. So... This place has been on MY LIST of local dispensaries in the WH area. When I saw photos, instantly I was intrigued. I finally got around to it but I have to say, I didn't even make it all the way in before I felt like I needed to forget about and turn back around. For starters, what's with all the security? Felt like I was imposing by just being a first timer. Got through the front door and right away was called to the front desk to hand over my ID (of course, makes sense.) but I was instructed that I had to give my first and last name, phone number, email.. and my ID was photographed. Still, no biggie, I guess. Felt unnecessary to get through all that nonetheless. I looked around and saw that there were about 7-8 people waiting in the sit-down lobby area but I didn't think about it much since I was just eager to see what all the fuss was about. I get to the second door and another security person pulled back the door from me saying, "whoa! You have to wait to be called in." I answered confusedly, "huh?" He told me that I had to wait for an available salesperson. Is this a bank or am I here to buy some cannabis? Like? It was a little embarrassing. I had no idea. I said "Forget this." And turned right back around. I remembered that I was 3-4 minutes away from Green Angel, an ol' hole-in-the-wall dispensary with albeit a much smaller selection but excellent customer service that won't make you wait or go through all this nonsense. I was on a time crunch and when I was there, it was 30 min til closing. Hell no. Don't nobody got time for that. I was much happier spending a couple hundred dollars elsewhere where I felt welcomed. The energy here wasn't welcoming at all. Definitely felt extra weird with the security customs being the FIRST thing you deal with going in.
This is probably one of the best dispensaries in the valley maybe even in LA! Great Product! With great employees! Just overall great time when you arrive to the Atrium! Also my man Red is the champs of all of champs when it comes to employees
I love this place. Nice and bright and everyone is knowledgeable about the products. No one is pushy and they are patient!
This place is clean and secure. A huge inventory from which to choose. Very professional. I love this place.
Omg where do I begin? Joey has to be one of the best budtenders! He's friendly, helpful, and knows what he's talking about! I will be returning every time! Thankx again :)
Great place, to get the highest grade flowers! Love it here!! The show room is amazing!
Beware on the red he'd chick she's so rude don't even know how she's working there don't waste your time with her trust me
A little after a year recreational pot was legalized in CA, dispensaries have rapidly evolved. Atrium, however, has taken this evolution to a whole new level. It's very sophisticated, has a huge range of cannabis products with wonderful and genuine staff (Rhonda is especially awesome), and is perfectly located right on the I101 offramp of Topanga Canyon Blvd South. Ample parking too! I've been to several dispensaries, and although each one has its pros and cons, I'm hard pressed to think of any cons for Atrium.
Like walking into a boutique. Clean well lit friendly people. This is the best shop I've been in yet. Check this place out
Okay.....So.....This is thee most awesome store EVER! Just sayin! Alyssa is suuuuper knowledgable and incredibly helpful! I am so grateful to learn more every time I come! It's amazing!!!!!
This is our go to place. Employees are always willing to help you get the best deal! Very professional as well!
This place is great. Huge selection and good prices. Flower harvested within the last three months, not a year old. Great staff. Victor has helped me out a few times and he's really friendly and knowledgeable. I work in the cannabis industry and this is my favorite shop.
Had a great experience at the Atrium, so convenient right off the freeway, and great selection and a very helpful bud tender, thanks Francesca!
High class great place and prices. Highly recommend. Good location great great.we feel so safe and comfortable they are very knowledgeable and give great advice
This is the best dispensary ever! As a first time smoker I had a ton of questions but Tara seemed to have a knowledgeable answer for every single one and even explained how a lot of the products work! I can't wait to come back here for more stuff!!
Love this place! I was a first time guest and got helped out right away. They seem to have a lot in stock and the employees are great! Not to mention their location is easy to find and has a parking lot. I never write yelp reviews but felt the need to after my experience here. Would recommend!
Atrium is hands down the best dispensary West of the 405, especially during the pandemic. They go above and beyond to be clean and even offer little bottles of sanitizer with plant purchase. Its clean, they have good coffee, sometimes donuts, and are overall super friendly. Its a scary world not knowing what you are getting in products, but atrium goes above and bEyond to make sure their products have been tested for bad additives and only buy their products from legit vendors. They have competitive prices and great vendor in store specials. If you want the best then go to atrium. Their staff is super frIendly, and are consistent. The main manager is like no other manager in the industry I have met so far and if there is an issue he will go above and beyond to make things right. That's why atrium gets my hard earned money. Antonio is one of my favorite bud tenders and the gal that sometimes has really cool dyed hair.
Absolutely love this place. It is like the Apple store for cannabis. Great deals, better flower. Highly recommend this spot
Brianna is awesome. Always there for the customer and understands what's great. Looks like she enjoys her job and is knowledgeable.
I just moved to the area and this is the most professional, quality dispensary I've ever been to. Everyone is super nice from security to front desk to the budtenders. Especially TARA! She is super sweet and knowledgeable, the ring up process is fast, the stamp card saves me $ every time which i always appreciate.
First time at Atrium and I will be back! Customer service was nice, polite, knowledgeable but not pushy. They made an effort to explain products that focused on specific needs. The space was bright and airy and for Mothers Day they had a do-it-yourself take home bouquet of flowers , not your average dispensary.
Christian helped me out a lot.....place is great check it out lots of selection super clean place
Went to the Atrium for the first time the other day. It was amazing! Best service, best flower, best wax! You need to go there! Get your stuff from the atrium no where else!
My fav dispensary. Been coming here since they opened, they have deals frequently on most of their products. The weed is extremely high quality and most of it is either average price or slightly above average. You get what you pay for. The employees I've met have been kind and personable, they don't try to pressure me to make purchases and go with whatever I say I want. I will not stop coming back here unless they close or I move out of the valley. Definitely worth checking out if you're in the area. The only current downside is that they do not accept card, only cash, but according to an employee that should only be temporary. Amazing, high end dispensary for a high end experience.
This dispo is absolutely beautiful place. It is supper organized and clean, and all of the staff are so kind and helpful! We were not forced into buying anything and were given great description on what the store had to offer. I honestly will not consider any other dispensary. This is where it's at!
What an awesome experience. It was so nice to go into a beautiful store as opposed to the usual dark, seedy shops. Alexandra spent time with me, answering all my questions. She was so knowledgeable about every product. The customer service was amazing. Everyone was so friendly. I wouldn't go anywhere else now.
The people who run this place behave like thugs. I have never been treated with such blatant disrespect at any establishment in my life. A friend and I went into the dispensary to check it out for the first time. Within 30 seconds, one of the workers aggressively asked if we were "investors." No, we aren't, I informed them, we are here to shop. Another salesperson was assigned to babysit us for the duration of our visit (literally, we were told we need to stay with him the whole time). The salesperson ventured off and we were reprimanded for it. Another undue and aggressive accusation from the staff, "are you guys vendors?!" No, and now I'd like to speak with your manager. The manager was worse than the rest. Security got involved, we were told to get out, all while wondering what we did to deserve this treatment? I kept my composure and just asked what was the basis for the request but did not receive any substantive answer. I get the impression that something seriously shady is going on over there. Why else would they be so paranoid toward their customers? I look beyond the fancy decor. I'll be taking my patronage somewhere with better customer service.
The Tiffany's of dispensaries! On a ENTIRELY DIFFERENT LEVEL than many/most I've seen as a world traveler. So very fortunate to this 'resource' available in our locale.
Great Medical dispensary with a friendly staff! If you have questions, they are willing to help find the right answers for you. Great selection & prices as well! Thank you!
I am a regular and I love coming in and getting recommendation for new products. Andres has a great way of explaining everything, I never feel confused and always leave happy.
If you're looking for high quality product, look no further. Atrium is classy, comfortable, has excellent service, and top notch flower. Highly recommend.
Best dispensary I've found in the area and one of the best in the city. Great flower, great service, great deals, and a good range of very high to very good mid range product. Great add to the neighborhood. Glad I found y'all!
From the outside, I wasnt sure about this place. But as soon as you open the doors, it's a whole different world of enlightenment. The waiting room, the staff are out of this world. Briana is extremely professional and guided me through this entire experience. I dont usually experience with THC, but she made me extremely comfortable to try a Stiiizy pen that is super mellow and will take the pain out of knee that is required to have a knee transplant on. 10/10, highly recommend!
Amazing Shop. Highest Quality products in the SFV. No joke! Frankie will hook it up! Go here!
Nieman Marcus of dispensaries. They offer deals on different days and everyone is very helpful, especially Dom.
Great place. Stephanie and Andres were perfect! They asked what we wanted and explained everything. The products are excellent. Worth going there.
Really beautiful place. It seriously feels like a spa. Staff is friendly and knowledgable, products are top-tier... I'm super impressed. This is definitely my new spot.
This place is great all the bud tenders are super helpful! Dom helped me today and got me exactly what I needed.
Stay Away!!, this place charged my credit card twice for the one purchase and would not credit me back, there rude and complete assholes!
Wow Looks real nice inside , Looks like a Jewelry Store , I went in for the first time waited for a rep. to help me . She was clueless, ask her a question about a certain product " They are all good " she said .OK I said "I wanted a good" ( The Top Shelf) for sleep, again "They are all good" Thats Bull Shit They are all different she had no idea why she was working there. I WON'T be back
Taryn IS AMAZING and was so helpful today!!!! I absolutely love coming here for the incredible service, knowledge and smiles! Your store lights me up everytime I come in! I'm like a kid in a candy store!! Thank you! Life time customer!!
Great shop, great products, great people. Such a wide variety of cutting edge products. Ask for Dom, really knowledgeable
Worked with Taryn today and she was amazing. Fun, knowledgeable and sweet. Atrium is very clean and well stocked as well as the staff being very knowledgeable on all of their products. I would highly recommend buying your canabis products here!
Great service, nice location, dom was a great help with choosing the right brand, definitely will be back again. Good flower and bloom flower was my choice.
Dope shop! Great customer service from alxis highly recommend if your in the area.. better than any other shop and have a huge selection of fire buds and carts
Love this place. I won't go anywhere else. Great selection, great prices and the staff is awesome. Super knowledgeable and helpful. Christian helped me out today and he helped me get everything I was looking for with a lot more information about it.
My favorite cannabis dispensary! They have a great selection, and the staff (Dom) was super knowledgeable and helpful!!
Absolutely stunning environment. Total game changer in terms of what a "weed" store is. Staff are very knowledgeable and helpful. My budtender Alyssa was amazing. She not only was sweet but helped me understand everything (I'm a total newbie)! Kudos to Atrium!
Love this place. They are very knowledgeable and helpful. It is high tech state of the art. Highly recommend it.
One of the best shops in the valley thats legal. Everyone is very knowledgeable and knows what their talking about. They don't rush you like other shops. Thanks guys
I'm so happy it's open!! Atruim is a wonderful addition to Woodland Hills. I was there Wednesday late afternoon and I was greeted so friendly with a smile and made to feel very comfortable from the time Sierra checked me in. The entire staff is very knowledgeable and really cares about your needs. An incredible staff, all of them. The show case is a must see!! The staff takes the time to get to know you and really cares about what is best for your needs. You get the feeling of relaxation the minute you walk in. It is very clean and organized. People should be educated to know that marijuana is not a drug but a flower that can help us in so many ways. I take the gels, drops and body lotion myself. I never use to get high. I use for relaxation and for pain. It's all natural and studies show it's much better for your body than prescription drugs. Why not educate yourself and start to heal the natural way. I believe that these products can help us heal if used correctly. I highly recommend Atrium to everyone!! They are absolutely the most Friendliest, Cleanest, Knowledgeable, Upscale Flower shop ever!!
Recently came here and had a couple bad visits. Purchased a couple half gram calio king pen cartridges and both tasted burnt. I went on vacation so could not return them. When I got back couple weeks later I purchased another half gram and noticed that the date was the same as the last batch I purchased. I told the manager I had a bad experience with the last cartridge I purchased here and the manager said I could exchange if it was also bad. I should have not bought it...but I did and sure enough it also tasted burnt. The package also looked like it was already open and was just resealed. Probably returned already. So the thing that gets me mad is they know they have bunk product but they still sell it to you hoping you just don't come back? In fact they had more from that batch and they were still selling them. Why would they still sell them if they know the batch is bad? You could see the liquid was the wrong color. Not a typical light gold colored liquid. Not sure why they chose to go that route as this place always seemed pretty great before. I never post reviews so I hope you guys understand this is wack. I will be back as I wasted about an hour there just to be told I couldn't get money back as it's against the law to do returns so now I have store credit. Hopefully the product will be better next time.
My experience at Atrium was extremely positive. The people working there were quite friendly and knowledgeable. Alexis was the person who took me around the store and explained all the goodies with strength and cost in consideration. Not much more to say other than a clean, professional, warm environment.
Atrium is one of, if not the best collective I've visited in so cal. The Bud tenders definitely know their stuff and will give you plenty of options on high quality buds and edibles! Great customer service Alyssa hooks it up! Enjoy your visit (:
This dispensary is amazing. At first I was skeptical; the outside of the building feels old and somewhat bland. The inside, however, couldn't be more the opposite. My friend and I were immediately greeted and checked in by two very friendly employees. After the check in process was complete, one employee, Taryn, brought my friend and me into the main sales room. I was in complete awe when I saw how beautiful the store looks in person, the layout is visually stunning. Almost like a satisfying mix of jewelry store and spa. While a lot of products are locked in jewelry-esque cases, plenty of products are out on an open shelf display to view closely and handle. For whatever reason, this is a really big positive for me. The store had exactly what I came for (Kiva bars!), and Taryn could not have been a better budtender. She was very informative, friendly, funny, and added such a great vibe to the store. The prices were a bit high, but I'll happily pay them all day long knowing it's going to support a great business like this.
Really nice dispensary - has a "high-end" feel, but friendly staff and fair prices. I've visited dispensaries in Oregon, Cali and Illinois, and this ranks right up there with the best - check it out of you're nearby!!
Every time I come here, everyone is so friendly! Today, Ana and Adam helped us and they were extra helpful answering all our questions and telling us all the promotions. Great shop!
Loved coming in and working with Taryn. The atmosphere is welcoming and professional. I plan on coming back for all my cannabis needs.
Everyone who works here is always super friendly and makes buying weed feel very comfortable! Also this place has the best choice of blunts, would always reccomend Atrium 10/10 times!
I always have a great experience when I come here. Most recently Al helped me and she was super knowledgeable about the product. She helped me decide what suited my needs best! Great customer service!
I don't know why I wasted so much of my time and money on Cookies. This place is organized, the staff is alert and oriented x4 (a major plus), and I am able to grab what I want, request a recommendation, and get out of the parking lot in 9 minutes. Chris helped me find some top shelf flower and surprised me with a Dealer's Choice pre-roll that exceeded my expectations. Thanks Chris from Simi.
Logan was awesome! He was very knowledgeable and friendly. I appreciate him asking me about my day and if I had anything fun planned for the evening. He was very helpful and anytime I come here I am always happy with the product and this time I took part in a great flower special and got a pre roll and a beanie with my purchase. Anytime of the day and week they have specials and great prices. The staff is always friendly the store is always clean and they always have anything you need. I always feel like a kid in a candy store. Atrium is better than Disneyland and Six flags combined! Thanks everyone and have a wonderful thanksgiving!!!
Thank you Vincenzo! Vinny was the absolute best by asking me the right questions first, guiding me through their many products was key. He really knows his stuff and makes it a fun experience at the same time. I walked out happy with some new things to try, and feeling like I got a great deal as well! Yay!
Love this place! I always come here because it's the most well stocked dispensary in the area and the employees are super knowledgeable and helpful: Today, Logan helped me go through a miriad of options, picking out the best strain for the right price, and he did so with great aplomb. Thanks Logan and Atrium!
I've been coming here since it opened and they do have good products and customer service.. most of the time. I came in this last weekend and was overcharged $22, and the product I received wasn't what I asked for. After years of coming in, I will not be a returning customer.
Worst service for delivery ever! Canceled my order 2 days in a row!!! InsaneYoung kids work there don't know what they are doing! I've been waiting for 3 hours and I live 7 minutes away tops! They decided to cancel it yesterday because I placed the order 5 minutes after last order but it did let me order. Informed me only 45 minutes later they are canceling.Today they just canceled after a 3 hour wait for no reason! Awful service DO NOT ORDER!!!
I've visited this dispensary a few times in the past and it was very sterile looking but, great nonetheless. Yesterday, I decided to stop in and grab some essentials for some goodies to celebrate some small victories this year and get some gifts. I was surprised to see they had added so much color and it felt more welcoming than before. I don't normally like going to the dispensaries myself as I'm not very well-versed and I tend to be indecisive. However, Chris was my budtender and he was very patient, accommodating, and extremely friendly. I asked for lots of recommendations and he was able to give me a wide variety of items that matched what I was looking for. If it weren't for Chris, I probably wouldn't have enjoyed my visit to Atrium! I walked away with plenty of goodies that I'm excited to enjoy after finals week.If you're reading this, Chris; Thank you!
I love going to atrium bc the employees are always so cool, today Vinny was very helpful and funny and gave me a great deal, will be coming back soon
The #1 reason I bring my business to Atrium? Their customer experience and amazing concierge team members. Two of the most awesome members I personally worked with are Nathan and Lauren. Both super talented and experts in their line of products! I nominate both Nathan and Lauren to receive the Employee of the Month bonus and award!!
Thank you Nathan for all the help. Richard is nice I would recommend Atrium highly.
Had a great experience @ Atrium. Lauren was our budtender. Knowledgeable and very friendly.. she help us out in what we were looking for and also told Us about what deals/specials they had. We visited on vape Wednesday. 15% off and we also got a lot buy 1 get 1 for $1 deals. We are from Massachusetts where it’s 3x the price and they don’t offer deals. Cali is the place. Atrium - Woodland Hills ? ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Usually have a great experience, not tonight. Placed my order, got the confirmation text that it was being prepared at 8:47 p.m., then drove 30 minutes only for them to be closing an hour early today with zero warning of any kind. Very unprofessional communication.
I went there today really needing to get some hybrid and I found this place on google it was right around the corner I went ..easy Parking the woman at the front door was nice , went inside and I was approached by RUBY ! She was very nice and easy to talk to and helped me get some really good hybrid and she understood sativa wasn’t for me and was really nice about I got a 8th but it was fast easy service and it’s a nice clean place I will come back thank you RUBY !!!
The #1 reason I bring my business to Atrium? Their customer experience and amazing concierge team members. Two of the most awesome members I personally worked with are Nathan and Lauren. Both super talented and experts in their line of products! I nominate both Nathan and Lauren to receive the Employee of the Month bonus and award!!
Thank you Nathan for all the help. Richard is nice I would recommend Atrium highly.
Had a great experience @ Atrium. Lauren was our budtender. Knowledgeable and very friendly.. she help us out in what we were looking for and also told Us about what deals/specials they had. We visited on vape Wednesday. 15% off and we also got a lot buy 1 get 1 for $1 deals. We are from Massachusetts where it’s 3x the price and they don’t offer deals. Cali is the place. Atrium - Woodland Hills ? ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Usually have a great experience, not tonight. Placed my order, got the confirmation text that it was being prepared at 8:47 p.m., then drove 30 minutes only for them to be closing an hour early today with zero warning of any kind. Very unprofessional communication.
I went there today really needing to get some hybrid and I found this place on google it was right around the corner I went ..easy Parking the woman at the front door was nice , went inside and I was approached by RUBY ! She was very nice and easy to talk to and helped me get some really good hybrid and she understood sativa wasn’t for me and was really nice about I got a 8th but it was fast easy service and it’s a nice clean place I will come back thank you RUBY !!!
Welcome to Atrium - a new way to experience cannabis. At Atrium we strive to bring you the finest curation of products to enhance and improve your life, whether it be through an emotional, spiritual, or medical approach.
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