Reviews of KindPeoples - Ocean Street
3.7 (77 reviews)

I'm only giving 2 stars because they are nice. I have only purchased CBD oil, flower, and concentrates. The CBD oils were expensive but fine. The concentrates are decent but not amazing. The flowers though have been a big disappointment. They have super glam shots of single buds to look at. But after 3 times of getting super dry stem filled bags I'm done. None of the flowers have been close to the pictures. None. When I asked about the flowers their response was its not in their control. BS. Do better quality checks with your suppliers.

This place is overpriced and I did not even receive my full eighth, I got 3.4 . Do better

You've heard of a "Bar-Crawl" right?  Why not  go on a "Bud-Crawl" one day instead? There'll be less hangover and you'll amass shmokey-shmoke for the next 10 years. Each location has a different product line.  Don't forget: most dispensaries give you a first time client discount.  Start your bud-crawl by visiting the KindPeoples that opened on Ocean Street in 2019. End it at Treehouse near Capitola or at Westcliff Wellness on the Westside (across from "New Leaf" ha ha ha!)So imagine you've scored a Jack Herer Vape pen and you need something to put in it. You'll want something that tastes great and is uplifting. The Jack Herer vape pen has multiple settings for heat. This means low temp vaporization shmoking is possible. Your chance of tasting the terpins will be better. For this I recommend you swoop up that "Temple" 1:1 CBD to THC extract known as "Sour Tangie". This'll spark your refillable vape real good. Let us know how it goes on Leafly!The most exciting product at KindPeoples though is the called super Silver Haze "Fuzies" premium rolls. They're from sublimecanna.com.  This pre-role is rolled in shatter, hash and kief! It may be the best buzz you ever feel!

I've been to other dispensaries and this one is by far, the best. On both Thanksgiving and Christmas,  the had goodie bags for $15.00 if you spent the minimum of $125.00 . The goodie bag is worth over $100.00 so it is quite worth it. The staff is professional, kind, knowledgeable and helpful. I had a misscharge on my receipt, and the manager rectified the situation immediately to my satisfaction. You are only as good as your customer service, and their customer service is A-1.  The prices and products are reasonable and the online ordering is all I do because I can see the strains, the highs and lows of the flower and information and pictures of their inventory. The order is ready when I get there.

First time customer and last time customer. Was greeted at the door; "Hi feel free to pick up and look at any production". Soon thereafter I'm browsing the products, and there is a box with a magnetic opening. So I open the magnetic box, look at the color of wax and put it back down. The person up front is watching me via CCTV, comes back and chastises me about "not opening their products". Okay fine I won't touch your products that I was told I could touch. Then I continue to browse and a male worker is helping another couple as I look through the glass case. He chastises me next- "hey bud - give my patients some privacy". Let me be very clear when I say your providing recreational cannabis to the public, so if you want privacy in a public store, maybe you should open a private "medical" club. Would you ever go into a beer distributor and ask for privacy because you're a patient? Lastly they are charging about 20% more than average prices elsewhere and that's without local tax. This place is garbage all around, definitely won't be back.

Dare I say, this my favorite dispensary EVER! I'm only in Santa Cruz a few times a year but whenever I am I always stop at my favorite place :) their staff are knowledgeable and the shop is immaculate and modern. They always have a huge variety of products. Love love this spot. Keep up the great stuff

KindPeoples has ALWAYS been my go to spot in the Santa Cruz area. Today I brought two of my friends there for the first time, and we all left with new items to try. They give a referral discount when you bring new people too! My favorite thing about this dispensary is the assortment of product they always have in stock. As well as knowledgeable bud tenders who are friendly and welcoming. Today those people were Cody Riley and Brian - shoutout to them for making our visit super fun :)

Wanted to get a CBD tincture to help alleviate pain due to nerve issues. I am not very knowledgeable about all the products that are out now. The staff here was very friendly and helpful walking me through all of the options and helping me find the right product to match my needs. Prices seem pretty reasonable compared to other stores I have looked at online with prices at least 2x as much. Great experience, would recommend!

Bought a bubbler here in July for $100 and broke it; bought the same one again on Sept. 6 and the seals were unfixably loose so I brought it back. First, they said no exchange b/c they were out of that bubbler. Then they said no store credit because it was more than 30 days old. I tried to explain that I had bought two but they insisted they were right. When I figured out the exact date I'd bought the second bubbler I called the manager (Tanner, I think) and he sleuthed out that I was right ... but now I didn't get to have store credit because I should go through the company that makes the bubbler so I'd get a replacement faster. I said no, I wanted store credit (not even a refund!) and the answer was "I think you'll be better off going through the company. I'm doing what's best for you."  I reminded him I spend $200 a week at kind peoples but he didn't care. Better to blow the customer off over $100, I guess.So I went across town to 3 Bros and nobody was a passive aggressive faux-chill mansplainer AND my favorite vape was $2 cheaper  So I guess all's well that ends well... at least for me.

Location is great... but over-priced and understaffed.Been a customer since they've opened. The staff is generally "kind" and friendly. But even with the "express line", there seem to always be some line or delay. I only add a review since it seem of late they've been raising there prices too. Used to have 2 1/8's for $40 deal, gone. Bought another item that I know was $50 elsewhere, it was $60 here. Just think people what to look at the pricing before visiting, unless they mind overpaying for the same products.#TouristTrap

Super awesome place, clean and good variety! Will be using whenever we visit! LOVE!

A decent spot! It's very clean and organized inside. They also were trying their hardest to be super professional, rather than upfront and honestly knowledgeable like other place. I enjoyed that everything was "grab and go" and you could select a lot of your items and then bring them to the register.

We were visiting from out of state and had a really great experience here. The customer service was exceptional. I love that this is called KindPeoples because (corny I know) everyone was just genuine and super kind to us, making us feel comfortable and at ease with our shopping experience. We had a range of interests/needs in our party, from CBD products for my anxiety to cream for my dad's arthritis. We were pleased with the products that were available and wish every dispensary had the same environment as this one. My mom also appreciated the 10% senior discount (they refer to it as the Wisdom Discount)!

James, the manager, was super quick to help me with an issue with some products I had bought. He was very understanding and I left feeling stoked and well taken care of! Thank you!

Just had such an excellent experience in the Ocean Street location! Andreas assisted me with my order, and not only was he exceptionally knowledgeable, professional, thorough, and exceedingly helpful, but also just really kind and genuine!! Best experience in a dispensary in a long time!!

This is my favorite dispensary I've been to! Being able to browse with little pressure is quite nice and the selection is vast. The customer service was great, too! The only bummer is California taxes but you know, what ya gonna do? So get in this place, buy some delicious dope and relax.

Tim was amazing today! His service was 110% . He was knowledgeable and soooo friendly. Thanks KP for having such amazing staff.

First time going into a Kindpeoples dispensary. I normally go to WAMM when I'm in town, but they're aren't opened yet. Very impressive store Kindpeoples on Ocean. Although the gal who assisted me, was very nice, and helpful, I didn't get the feeling she was with over the top with knowledge like some folks I've run across at other dispensaries. Great experience though. Will definitely go back when in town again.

Kind Peoples is my all in one "go-too" Dispensary.. the manager James has been excellent keeping it running like a well oiled machine throughout the "New Normal" during this Covid-19. They've kept their doors open the entire time providing me and countless others the best prices, selection, customer service and killer sales. Many props going out too James.. YOU ROCK!!

This is a locally popular chain what sells all things marijuana related. Well, okay they are short on clothing and accessories, so it's more of a practical application kinda spot. Unusually for a santa cruz business they have plenty of parking. Divided road though so you may be u-turning to get to it depending on which way you come. Worse however is the fact that this is a heavily trafficked road, and while there is plenty of parking getting out can be a small challenge. Patience is rewarded here for sure.First timers gotta register at a counter as per state law before joining the line at the massive display counter and getting what you want/need/desire. It's bright. well lit, the staff are immensely helpful, the lines move quick, and they take every form of payment. The staff consultants are useful as for the novice user (me) there is a bewildering variety of things to chose from. You can buy whole plants, seedlings, edibles of all kinds, vape stuff, and yeah pre-rolled. Be warned that this stuff is potent-the edibles in particular can give you a lost weekend if you don't handle them well (mind the dosages), but overall I really like coming here. Two potential downsides-as mentioned the exit the parking lot nonsense(which has nothing to do with the business) and the fact that sometimes they run out of certain items. No biggie if you plan to vape away the weekend, somewhat more impact if you are trying to cut down the pain from that back injury.Still at the end of the day this is my go to for all marijuana needs- whether it be for party or therapy.

Bummed bought a heavy hitter 1 gm tangie, did not hit well tried 3 different batteries with different temps still nothing, did not get medicated. My friend had same problem, he went to return both of our heavy hitters both full, the gal said she would replace battery, that was not the problem. No refund for a bad cartridge? $75. Apiece both full no refund Will not be going back to kindpeoples nor will I refer kindpeoples or heavy hitter brand. Terrible, shame on you kindpeoples

I am the person who was assaulted by the manager at the Kind Peoples(ironic name since they are anything but kind) store in July. After seeing Brett, the owner's inaccurate response to what happened, I have to clear a few things up. First, I was wearing a mask as required. Second, they were out of the product I buy for my ill clients and they had a new product. I asked permission of their store employees to call my client and explain to her what the new product was. Two store employees gave permission to use my phone to explain to her about the product. Because she could not hear the explanation due to the mask, I lowered my mask for about 5-10 seconds to tell her. Immediately the manager came out screaming at me at the top of his lungs. He did not allow me to explain that I had been given permission to do this. And when I tried to explain, he threatened me, came around the counter and threatened me further standing inches from me and pushing me backwards. He is about 6'3" 200 lbs and was screaming "We don't want your kind in the store. Get the "F" out of my store" over and over and over before slapping my arm and knocking my phone out of my hand, destroying it. I believed he was going to beat me up and was terrified. I have several witnesses to this unnecessary and violent behavior who will be testifying in court since we've had to press charges. At no time, did the manager ask why or listen to my explanation or his employees explanation that they gave permission for this. I am receiving treatment for the injury sustained by the manager and charges of assault have been filed. Regardless of store policy, when your employees give permission for something and you have a longtime customer who spends good money in your store, as manager you need to control yourself enough to find out the details of what really happened because your customer always comes first. It was clear to me that the staff was afraid of this manager by their whispered comments to me during this event. They even apologized to me afterwards. This manager needs anger management training and to learn some basic respect and communication skills before being allowed to manage this store. And Brett's comments are 100% incorrect. No one has reached out to apologize or request clarification of my story. Kind Peoples are not kind, they are bullies who bully and lord it over customers in threatening ways. We will see you in court.

Not a fan. It's like the Safeway of local dispensaries but more expensive. I'd like to keep it at that but my review was too short.

Recently had a terrible experience the co owner. Reached out personally and let me know the problem was taken care of. He invited me to come back. I went back today and the service was from day to night. The staff was very friendly. Jasmine was very helpful and great customer service. I would definitely go back again.

The product is decent. The main issue is the layout of the new store. The line works mostly in reverse and the people working there are very rude when trying to direct people. Most of the non behind the counter products are not clearly labeled so unless you know the strains by name there is no way to know what type you are getting. So a good product with occasionally nice staff, but the poorly designed layout and rude workers are enough to make me want to take my business elsewhere.

Store layout was nice and innovative and the customer service was good but when I got home and opened up my concentrate I got terp lid.... big disappoint real rookie move storing concentrates upside down

Don't bother to go anywhere else!  Both the Ocean and Soquel stores represent the best pot emporiums on Earth.  The people are great and can advise you on your selections.   Unsurpassed quality and quantity of product alternatives!  Dennis

5 star service every time! I went in this morning and my cannabis consultant was Nate who's exceptionally knowledgeable in this industry. I was looking for a great tasting cartridge with a high terpene profile and ended up with Lava Cake by Heavy Hitters and Field Cookies by Buddies. Best decisions I ever made thanks to Nate's insight and knowledge. YOU ROCK BRO! Thanks for the great recommendation on the products I got!

Pretty cool place. Pricey but it's worth it. I was in town for the boardwalk with my wife & friends all the way from Stockton. Decided to stop by & literally just went in & out because they had everything I wanted!

Hit up KP for some clones. All their clones seem to come from Dark Heart which is a favorite of mine. I ordered online and it was simple and easy. Security guard met me out front as he had to make me a profile as a first time buyer at that location. Guy was super nice. Staff was friendly, helpful and got me exactly what I asked for. My advice would be to go early. I was there at about 9am and was there for about 10 minutes. No line, no hogwash...in and out. Clones look very healthy and I'm excited to see these ladies grow up!

Bought some stativa that did not do anything for me   Returned it the next day to the same woman who sold it to me. She took it back no problems and substituted it for a very nice hybrid. I found the customer service great and the product very good. Natalie (the sales person) was knowledgeable and extremely helpful. Thanks Natalie

My first time visiting this place. Friendly staffs and lots of goodies in this place. Come check it out not going to be disappointed!

Great service & extremely knowledgeable. Julia helped us find exactly what we were looking for !It was super nice inside too.

Placed online order just like many times before in this cv19 era, rode my bike up to the store, pulled into the online pickup line like I had before, when a worker who I haven't seen before tersely said if I wanted to shop here "I better put on my mask and that I needed to come over to the other side/line" his attitude didn't sit well with me and I felt a big downer from him, while I waited for 2 customers to make their selection, I wondered why I had gone to the trouble of making a online selection when I would just have to wait on multiple customers before anyone even checked me in.  Both guys were doing exactly the same thing, helping people in the non online area only.   Why not have someone for the online customers who took the time to place an online order? Why not have a happy greeting? Why immediately speak down to people? I was in retail before the shelter in place, would have never spoke to a customer like that.Just lost me as a customer

Friend Bought a expensive cbd Opened package and the dropper was busted Very frustrating when need it for spasticity Hannah  resolved issue

Nice people, nice place. Wish they had Vegan flower/cartridges!I'm Vegan and really prefer to know my money doesn't go into the factory farm system - fertilizers that depend on bone meal, fish, bat, etc contribute to the darkest meat industry facilities.I've only ever found a few Veganic brands (Vegan Buddha, Buds n Roses) but there might be more options. Santa Cruz should be on the vanguard of environmental sustainability and social consciousness, thanks

I usually go to the Soquel store, but came to this store and once again had a very pleasant experience thanks to the friendly staff. James made me feel very welcome! The watermelon gummies are delicious. Much better parking situation than the other store and more space for people to be spread out. Thanks again James!

Third time I've been to the ocean st. Location. Terrible customer service. Staff walking around tidying shirts while me and 7 others waited in line for 10 minutes. Whack. Goin somewhere else.

My first visit was today, and I was pleased with the entire experience. The dispensary is well-stocked, clean, and spacious.  It's also conveniently located on the main drag and has easy and adequate parking.The array of products is mind-boggling, like in most large California dispensaries.  If you are looking for a particular item, you can check the website or give them a call before you show up.The main reason I chose to write this review is to give some positive feedback for the budtender who helped me, Julia.  As a senior citizen now (a/k/a '"old guy") it is always encouraging and heartwarming to meet a young person who has working hard to do her part to contribute to her world.  Julia has educated herself well, and is a source of high-quality information which equips her to help her customers, some of whom are medical patients with serious needs.  The field of medical cannabis has been short-changed by conventional or mainstream research due to cultural and societal biases, we are collectively fortunate that some of these folks, who are largely young people, have taken up the challenge, and are learning every day how best to advise their patients.My experience at KindPeoples was a 5-star experience.

This place is great! Always helpful staff and you get in and out in no time. Prices are very reasonable and I would recommend going to this location than any other dispensaries in Santa Cruz.

I have been going to Kind People's for a very long time and have been very happy with the products I get from them! You can ask the bud tenders so many questions and they are happy to help. I use strictly CBD products which can be hard to find, but their selection is large and their staff is knowledgeable about the products they carry. If you don't know what you are looking for, they can help you find the right medicine for you needs. I recently had an issue with an item and Luke, one of the managers, helped me with this situation professionally and kindly. He went over the top to help with the problem I had and took his time to help me. No matter what you are looking for, it's safe to say you will find it at Kind People's!

I had a mix up with cartridge brands, and the manager was so kind in taking care of me and getting me set up with the right product. (I love that they carry Care By Design products, they are such good quality.) Thank you, KindPeoples  Overall, I've had great customer service here. You can tell they really care about their customers.

Great store and amazing staff!! Always a great experience, lots of quality product!! Hannah was really knowledgeable and super helpful! I highly recommend Kind Peoples!!

I like this place. My first two visits was at their second location and I fell in love with how "kind" the service was. I came in to their first location this time around and while it had a different vibe to it- the service was still gentle and kind. In terms of the medicine, I enjoy the products for sale at the second location more, however it could've just been a time and energy thing. Overall a good experience.

Today was my 4th visit.  1st was all good. 2nd and 3rd the Items were more expensive than on their website.  This time, there were multiple pricing errors on their website.  When I arrived, I was told it was an "entry error".  No apology. No offer of a discount. No offer to throw in a preroll or anything.  Just told me it was an "entry error" and asked if I still wanted it. Half of the product for the same price. Absolutely no offer of any kind of accommodation for wasting my time. If I could post this review with 0 stars, I would.  I might get Weights and Measures involved.  Bait and switch much?

So, I'm kind of a geek in the drug department lol. I can't remember the girls name that helped me but she was awesome! I wanted a high CBD concentrate for myself and my mom. She went over everything with me and made me feel much more comfortable! I even found a nice salve for my mom arthritis. Super clean, very secure.

Came from out of town and found out when we got home that it was definitely not the same as what was on display. We didn't open the sealed opaque container it came in until we arrived home. DID I MENTION IT WAS HARVESTED IN NOVEMBER LAST YEAR? it's so dry and crusty. people would like to SEE WHAT THEY ARE ACTUALLY GETTING. Pissed actually

was there this am the guy that took my money was rude rude and more rude kind of a dummy could not answer a question. needs to find another job.

1star for the nice employees who have worked here longer than 6 months. They are knowledgable and helpful. 3 times now ive ordered online during the pandemic right at opening, received my text message and email CLEARLY stating i walk up to the CLEARLY marked signs for "online express orders". Every time i have showed up and been the only customer, waiting in the express line, i have made eye contact with a group of employees at the regular ordering line just to have them continue their convo or walk back into the store. No greeting, no "have you been helped?" Nothing. All 3 times ive waited patiently outside, waiting to be checked in or even acknowledged. Then when i finally flag someone down and ask if im going to be helped, ive gotten a pretty rude response along the lines of "your in the wrong line so nobody knew if you had been helped. You have to come to this line and then we can check you in." THERE WERE NO OTHER CUSTOMERS! I tip every time i come, i ask everyone how theyre doing, and i try to come from a place of understanding as i work in food service and know how it goes. It would behoove kindpeoples to implement some kind of service training and to hire actually knowledgable and kind employees, not freshly 21 year old kids who want to say they work a dispensary for street cred....

Let me start by saying Yelp is a shitty site, but I made an account just to leave a positive review for KindPeoples, which is and always will be my favorite place to get Cannabis in Santa Cruz.Wanted to give a shoutout to my boy Quell from Wisconsin for helping me out, and being a great conversationalist, as well as knowledgable on the product.Thank you for being a great place :)

We were camping in Santa Cruz and wanted to check out a local shop. We were looking for some new seeds and Lisa was amazing!! She took her time with us, went over types and what would work best for us. She gave us tips on germinating and overall made our experience in the shop exceptional. The shop itself was very nice inside from the guard at the door, the receptionist and the space itself! I highly recommend Kind Peoples and especially help from Lisa in the seed/clone dept!!

I went here to the ocean location and this was 2nd time in a week going to this location . The first time I came 12 minutes before closing time when online it states later and they would not let us in and turned us away and still left the door open and the lights on . Today I waited forever because the poor girl at the front was by herself and she had 2 people she was enrolling at the same time . During this time another regular came in and was just allowed in the back all the while I was a returning customer. When I finally got there in the line I picked up a vape pen and was called to the counter. When I got to the counter I asked the person about the pen and he said you only use it once so I said I would rather have one that I could reuse. So he went and got one. I also purchased flower. I used a coupon for 20% off because of hospitality work. Getting outside I opened it and it was only a cartridge . So I went back in to the store where I had just spent 91 dollars. Going back to the person who originally helped me he said he needed to get his manager after apologizing. The manager said he wouldn't take it back but would give me a discount on the actual pen and I had to keep the cartridge. Well I went in with a hundred and left with 7 dollars and I even tipped the kid . You would think people would be a little more educated on the products they sale however this kid did not know much. It's not his fault he obviously needs more training. The name Kind Peoples does not live up to the name. I will not be coming back nor will I recommend this place to friends or family and all the guests who come to my hotel . They should've just given me a dumb pen which was cheeper than the cartridge . He could've just given that cartridge to one of his employees and all would've been happy like they are supposed to be in a dispensary.

Pros: The staff was very nice and welcoming while I was in the store.Cons: They got my online order wrong and I didn't realize until I got home they'd given me the wrong balm. I called to see if I could bring it back it in (unopened) to swap it for the right kind and right size - the staff I initially spoke to said all sales were final, but offered to speak with the manager when I explained that it had been an online order. The manager came on and told me it was my fault because their staff read back the online order for confirmation - I said that wasn't entirely correct, that it was partially my fault for mishearing the size (the clerk said "15ml right?" which I heard as "50ml" and said yes) but that it wasn't specified that it was the THC high instead of the CBD high balm like I had ordered online. The manager said "well you have to come in, we can't do anything over the phone." I asked "ok so will you exchange it if I bring it in?" And the phone clicked and went dead, not sure if I was hung up on or what :(

I have been here several times as a medicinal user prior to the changes, and a couple times after. I liked the idea of 20.00 and 30.00 eighths, but they "just ran out" of these sale varieties EVERY time I have inquired. Cant help but feel this is just a gimmick to pull customers. My recommendation: visit CHAI in capitola, they can do more than stare blankly while reciting what they dont have....smh

I am so glad you made a location on the westside. I really enjoy the variety you have and Cynthia sp is so knowledgeable and helpful. Really enjoy the new place

Drove up early for some clones, the male employee with glasses who was supposed to help me seemed like he didn't even want to be there then gave me sh*t looking clones, when I asked if he could please exchange them for some healthier ones he just ignored me and kept staring at his coworkers ass*s.

What a great establishment! I picked up some fire wax from utopia farms along with a few edibles. Ana, my bud tender, could not have been more helpful. Great staff and great products. Will definitely be back

This is my #1 spot. The staff is cool friendly and helpful. Great selection reasonably priced.

So had to try this place out as it was recommended by Dr. Hoffman. We get there and the first impression I see is the security and metal detector set up, so obviously patient safety is a number one concern here. They also have a very thorough check in process and offer amazing discounts for seniors, veterans, etc. The staff are all very helpful and friendly and the atmosphere of the environment is very quiet and clean, a big plus in my book. They have a huge variety of different products available some of which I'd never known existed until visiting, this was our first time. The guy that helped us, Michael, was extremely helpful and very knowledgeable about the products and made excellent recommendations for us. I would highly recommend this location to anyone starting out or even if you're looking for a new or better place.

Amazing establishment. I have a great experience every time, recently Nick Winter helped me out at the register and he was a HUGE help. 10/10 recommend Kind Peoples

I'm new to Dispensaries- it would behove them to offer instructions on how to charge vape pens for newbies, when they don't come w instructions. 8 months later i was having difficulties w my PAX ERA pen. a) i got no solutions w what might be wrong b) encouraged to buy another one. It's a long story, but they thought it might be the new cartridge. Later i determined it wasn't the cartridge or the pen. Not knowing better, AND also being under the impression if it wasn't the pen, i could bring it back. I guess I misunderstood. Either way, the service there is so detached and uncaring, kinda arrogant. The other day i went to Herbal Cruz, w same issue. Yatzi! someone who understand their product. I didn't know to use the app. i was using the manual that came w it- w no results. Now i have a working pen, at the right burn temp. So glad I moved on. I'll be writing them a great review. and prices were better too!

I was just recently diagnosed with Rheumatoid Arthritis and because of that I have continuous pain all over my body.  I was referred by several of my friends to go to KindPeoples to look for some kind of salve or topical cream that would help ease the pain. I was told they were "the best" and "kind and very knowledgeable". I drove in (Soquel Ave store) and was immediately met at the door by a very tall, intimidating security guard who blocked the entrance with his body and his arms and asked me if that was my car parked in "that spot"  I said yes and he told me I had to move the car because I was over the line.  My car is a little wide and had parked it as best as I could but it still went over the line.  I was only going to ask about products.  There were no other cars in the parking lot.  I ended up leaving after trying to repark several times with no success.  I drove away and called the store to inform them of what had just happened.  The gal that answered the phone said, "It's not his fault.  He's just following the rules".  I understand there are policies and procedures in every business but there is a way to deal with potential customers without blocking the doorway to the store with your body and arms.   Horrible experience and I definitely will never go back to that store.  I am spreading the word about their distasteful customer service.

I just can't deal with the lines here anymore even with the express lane I'm head to reef side from now on. I literally got back in my car drove down ocean  got  my product and  cleaned my bong out and you guys are now ready for me to wait in a line with 20-30 people Not realistic in todays day n agePlease figure out a better way to run Wasting time isn't kind

Spoke with manager after I got home and he was very apologetic of the behavior of cashier and made me feel appreciated and valued as a customer.  Good on him. I will definitely try Kind Peoples again.

This location, I feel, is much better than the Soquel branch. People were a lot more friendlier and willing to help me. Tim B. helped me out and was super informative!

I have been going to Kind People's for a very long time and have been very happy with the products I get from them! You can ask the bud tenders so many questions and they are happy to help. I use strictly CBD products which can be hard to find, but their selection is large and their staff is knowledgeable about the products they carry. If you don't know what you are looking for, they can help you find the right medicine for you needs. I recently had an issue with an item and Luke, one of the managers, helped me with this situation professionally and kindly. He went over the top to help with the problem I had and took his time to help me. No matter what you are looking for, it's safe to say you will find it at Kind People's!

This was only our second time here and each time the staff was very friendly and knowledgeable. Todays Budtender Javier P. was amazing. His knowledge of products was definitely educational and his recommendations were perfect. Give this dude a raise and please continue to hire staff like Javier.

Overpriced and overhyped. Dry and crumbly flower. Will avoid this place in the future.

Norman gave great advice and provided superb customer service. Will be returning again

I've had nothing but positive experiences when I've come here. Very friendly staff, convenient location. Easy to park. The staff here goes above and beyond to be helpful and kind. They take time and explain things so you get the correct medicine or device you need to use your medication. They also have clones to grow your own medicine. I've been to many dispensary's over the last 20 years and I'd definitely go back when I'm in the area. Great job guys!

Just had a really uncomfortable interaction with their curly afro budtender dude, he was combative and honestly just not meant for a customer service job if this interaction was anything to judge by. I really don't want to make a question I have about their weird payment policy to turn into a whole argument, but that's how it went.Also they don't take credit, and charge you for using debit. I get that this is a legal thing but they should have some kind of notice on their online reservation system. Just tell me to bring cash lol.I will not be returning here.

I am sitting in the parking lot of this dispensary and I am so happy with my purchase. I was here yesterday as well and both times Andreas helped me. He is absolutely adorable. He recommended some products I had never heard of and all of his recommendations were incredible. I am so pleased. And it doesn't hurt that he is easy on the eyes LOL this dispensary has never done me wrong. And with Andrea's's help, I know I will never go wrong. Thank you Andreas! I can't wait to come back to get more recommendations from you.

Everyone here is so nice and helpful! Thanks JoshuaT for helping me today and making sure I got just what I needed! You're the best!

I love this dispensary. The staff is very knowledgable and friendly. Michael was very helpful and even looked up inventory at their other location for me.

KindPeoples is a great dispensary!! They make really good recommendations based on your wants and needs. The store is very clean and the products are top notch! They have the best customer service and the kindest bud tenders! Great work KindPeoples!

I was in the store today and Andrea‘s helped me. All of his recommendations were awesome. I couldn’t be more pleased with my purchase. He was very professional and this dispensary is lucky to have him as an employee. Thank you very much Andreas I I will come back and get more recommendations from you. ❤️?

My second visit to this location, and once again, it was really pleasant and enjoyable. "A clean, well-lighted place to buy cannabis." (Which, honestly, delivers on the dreams of people for many decades. :-) ) The staff was friendly and knowledgeable, and happy to help out with my questions. Good social distancing, and not too crowded, so there wasn't a lot of waiting in line. Michael R. was the one who helped me check out, and he was friendly, and familiar with many of the products I had chosen. We had a nice chat while he rang things up. Would definitely recommend this location (and the other, which I've been to one time.) Top notch crew and selection! I'll definitely be back.