Reviews of Docs Apothecary
2.9 (31 reviews)

Ive read through all of the reviews on yelp in regards to Docs and Im not seeing what they are seeing. To the nurse who wrote about her "2 quarters for $100 and that was including tax. It was probably half stems and I found seeds in it too. The flower is poor quality and very pricey. The employees are not very inviting" and a separate review about how she doesn't like when Sam's Club employees tell her to stop dragging her child by the ear inside the store. I had to include the second part because it helps put her Doc's review into context. There some big questions left unanswered in her review. First and foremost, what strain did she purchase? Was it the discount flower? I ask these questions because, for example, I went in the other day and got two 8ths(they are priced as 8ths not as a total quarter) of premium flower(Red Headed Stranger and Moonshine Haze) and some hash(Green Crack x Pineapple Lebanese) which added up to(with my industry discount) $96 or so. Do you see where im going with this yet?If nurse lady in fact purchased 2 quarters for $100 then(even in 2017) she would have had to have purchased discounted flower and or(the most likely scenario) shake. Its like she walked into a High End boutique and bought the cheapest thing they sold(maybe a set of black bobby pins or something) and complained when it wasn't the rose gold ones she had always dreamed of purchasing.My second review of a Doc's review will be on the kid sitting on parents front porch. His review was "Most unhelpful staff I've ever encountered. Horrible service. I became a member and realized they offered absolute crap deals so I tried to cancel my membership. This is worst part, it took over 2 days of calling and jumping through hoops to make them take me off because they want my plant count. Absolutely horrible. Will never shop here again." Pretty angry child right? So lets break this one down shall we!So he became a member and signed over his plants to Doc's. No big deal right? Wrong. The kid isn't just giving his friend some baseball cards...he is signing over a highly regulated, red tape laden group of plants. So when he had to wait 2 whole days to get his plants back...was it even a mystery to him why it took 2 days? Impatience is the bane of our young generation. Of course, knowing that giving back plants isn't like returning your subway sandwich, you can see how him saying the staff is unhelpful and the service is horrible doesn't really hold up when you review his review!My final review of a review is a typical, the world stops and starts at my feet, type of person. Lets call her, Ms.Universe! Her is her shorten review. "'ive been going there for a few months and have had no real complaints until they're was a duplicate charge on my account for a purchase I made last month.~~~~When I told him I would have to dispute the charges he said..."I'm fine with that."  I asked for the owner's name which he would not give me.~~~~~I live in Brighton and it take 20 minutes one way for me to drive to Doc's Apothecary. That's 40 minutes round trip. If this is the kind of customer service I can expect, I doubt I'll be making that trip again."Fun lady right! So lets break this down. You can read her full review and her one other review on her yelp page. So her experience starts off great! She makes her epic journey from Brighton all the way to Northglen! Incredible. The burden of time is strong with this one. All of a sudden...ONE DAY, she pulls her card out to early and the card machine charges her twice, as it should. The directions are simple on the card machine. Ill leave it at that. Obviously Doc's, like most if not all dispensaries, cant just call up the bank and ask for the money back. This is another case of, Not Realizing How Complicated the Cannabis Industry Is! We aren't talking about Macy's charging your card twice, Oops. I can take care of that for you right now Ms.Universe, my apologies. We are talking about a federally illegal substance who no major corporations, Visa, Mastercard, American Express, etc, can legally be apart of. So its not wonder that Doc's couldn't just instantly give her the money back. The biggest unanswered question that she failed to include in her review was, Did she receive her money back? To which the answer could only be, yes. And finally, My review of Doc's is as follows.Are you paying a little more, yes. Compared to some dispensaries it might even be a lot more. Is it outrageous, no. I quite often pay for what I want. If what I want costs more, so be it. In all seriousness, its really not that expensive. The quality of Doc's herb has never been in question in my mind. Although, my only beef is that the Rec side has way better selection and product than the Med side. The staff is always kind and knowledgeable. I would put them easily in the Top Ten dispensaries in the State.

I'm a medical patient. I've had problems with them from the beginning. The state med card was printed wrong, even though it was printed right off the state's website.They couldn't figure out my account and check in almost every visit. The staff is rude every time. Lot of staff turnover. I've hardly ever seen the same faces. They don't have a great selection for their own flower, even though they took my 6 plants rights for them to grow. They had a point system that apparently they advertised was no longer going to be in effect as of January. I had no idea because no one verbally mentioned it. Went in couldn't use it. I had been saving points to get the full 30% off. I got upset and walked out and now I'm banned from there. Guess they won't be getting my plants again!!! Bad customer service!!!! Could have just been nice and let me use the points I had built up this last time. I wouldn't return even if I wasn't banned.

This is hands down my favorite dispo in Colorado. Fire daily deals and top notch product.

Literally a waste of time and money. They don't honor the online deals, try and make you pay for something more expensive, make you wait forever, and then charge you for an exit bag! All the while they aren't nice at all and don't care if you aren't happy! Save your time and money and go ANYWHERE else!

We went here because they had a special on an ounce. When we got there they only had one strand that wasn't what we were looking for. We went for a quarter that was on sale instead, it was a basket so you could pick the strand you wanted. My boyfriend picked his indica strand and brought it to the register. The budtender took his selection back to the basket to seemingly "find the best one of that strand". We paid, he sealed it up in a white envelope and we left. When opening the envelop we discovered he had grabbed a completely different strand, a hybrid (which is exactly not what we wanted, and the reason we didn't get the $50 ounce and instead got a quarter for $30). We turned around immediately and brought it back and he told us there was nothing he could do, even though it was completely his fault. No refund, no store credit, no switch out. That's some crappy customer service. Now we're stuck with weed we don't even want to smoke. We will not be back.

Most unhelpful staff I've ever encountered. Horrible service. I became a member and realized they offered absolute crap deals so I tried to cancel my membership. This is worst part, it took over 2 days of calling and jumping through hoops to make them take me off because they want my plant count. Absolutely horrible. Will never shop here again.

Just checked this place out. Their bud tenders are very knowledgeable and took the time to find us something we would like. Got some flower and I like the releasable packaging. I hate when you have to transfer to a jar or another package. I don't keep that many jars! Pricing seemed a little higher but I am willing to pay a little more for better flower. Also picked up a cartridge for my pen and it's one of my new favorites!

Excellent service in the recreation side! I had an issue with one of the electronic products I purchased, I called, they immediately called to see what they could do and the gentleman wrote down my name and said it would all be in order when I arrived.Greeted again by the same 2 lovely women whom swiftly resolved all the issues. I appreciate it and I'll definitely be back again sometime. Peace

Kristin the manager (or at least she told me she was) has about as much personality as a dead stump in a barren wasteland. I have frequented this store for the last few years, and everyone is wonderful aside from her. Rude. Disrespectful. Arrogant. I tip every trip at least $5 and usually even try to tip the door guy. Past employees have become friends because they were so wonderful, but this person is insufferable and until the owners wise up and get her out of there, I can't see myself shopping here again. She Spoke over me at every turn as if I don't understand the product that I have been purchasing weekly for years. So freaking unprofessional. Telling everyone I know, and I have referred quite a few here over time.

there was a guy helping out today (in a blue lives matter face mask ) being rude and making things extremely confusing. people in line were being snapped at even though there were a million different signs saying different things/directions and it has NEVER been like this. everyone here is usually so helpful and so welcoming. i can understand things may be stressful with everything going on, but cmon. snapping at people and not making directions clear isn't going to help. i'll of course still come here, today was just off and it was just that guy. love y'all tho

Tried this place out since it's right down the street. Was talked into getting a popcorn quarter bag, which was pre packaged and still expensive... Bud was stemmy, didn't keep my high for long, and smelled old. 2 stars because the security guard was really friendly.

What a joke... We stopped in on Thursday. Walk up like every other rec dispo with my valid state issued ID and get told it's not good enough? Because my state still makes IDs vertical..? I understand you have the right to not serve someone, but it's a government issues, valid ID... I think that trumps your dumb looking security guard who looks like he can't read. My other buddy try's going in (who's 28 years old) and because his ID says "not for federal use" WHICH ALL WISCONSIN ID'S WILL SAY FOR THE NEXT FIVE YEARS, he denied him too! We've been to plenty of dispensaries.. And have NEVER been treated that way. Will not be back, and really wouldn't recommend. Maybe if other places were doing the same, I could see. But never have I been told my State issued, valid ID isn't good enough.

Knowledgeable employees and friendly smiles. Can't say a lot about most of the goods there or how prices compare elsewhere. Don't take my word for it. Check 'me out yourself.

The flower is fire! This place was great. clean, welcoming and very knowledgeable. Really put it into perspective about the process and the passion as well as the science that goes into the whole cycle.

Got blue dream.  They don't weigh it in front of you.  Comes pre packaged.  Very stemmy.  And 3 dollars for an exit bag.  Not a great vibe or really friendly.

My usual shop was closed down for some reason and this was the closest other shop I could find. The rec side of the store was out of almost everything.  The bud tender said "We have it all in back but the girl who does inventory doesn't work on the weekend."  My guess is that even when she is at work she doesn't do her job well, other wise there would be inventory on the shelves for the weekend.  They did how ever have a ton of "Live Resin".  I'm a light weight, I don't do the dab and extract thing, but out of curiosity I asked the bud tender what live resin was?  His response was "Honestly, I don't know."  Also this place was expensive as hell! If I found myself in a bind again with no other shop to go to I would rather have no weed then shop here. Sorry Doc's but this is by far my worst dispensary experience.

I've been going there for a few months and have had no real complaints until they're was a duplicate charge on my account for a purchase I made last month. I first talked to Andrew on the phone who assured me if I brought the statement in or screen shot they would take care of it.I've been in twice now and unfortunately talked with Chris, who is very rude and unhelpful. He refused to help me, acting like I was trying to rip them off or something, even after I showed him copies of my statement. When I told him I would have to dispute the charges he said..."I'm fine with that."  I asked for the owner's name which he would not give me. He did take my name and number...we will see if I get a call.I live in Brighton and it take 20 minutes one way for me to drive to Doc's Apothecary. That's 40 minutes round trip. If this is the kind of customer service I can expect, I doubt I'll be making that trip again.BTW...I contacted my bank. They agreed it was a duplicate charge, so now Doc's can deal with them.

This place is wonderful! I had a defunct product and Abigail, one of the managers was incredibly helpful and offered to make things right. I come to this place frequently because of their excellent deals and even though it's about thirty minutes out of the way I'll keep coming back, as their customer service is top notch and the flower is fantastic

I've been a member for months and came in the day after my birthday hoping they would honor their birthday offer. Unfortunately they would not flex, and even when asked to make an exception because it was one day late, the manager refused. I've been a member at a number of other dispensaries and their birthday policy has always allowed at least a week for redemption. One even had the whole month of a birthday to collect rewards. I understand companies have policies they adhere to, but when a customer asks for something as small as honoring a membership perk a day later, it seems like the right thing to do from a customer service standpoint would be to honor the single joint birthday gift. I will definitely keep this in mind when doing further business and when it comes time to renew my membership. Overall the staff was friendly and attentive as always and I never have issues with them or pricing, but this kinda just rubbed me the wrong way. Hopefully they will consider what their competition does in the future.

This used to be one of my favorite places to go. That being said I'll never set foot in another docs apothecary and I'll make sure to never suggest this place to anyone. The people who work here are unbelievably rude and struggle to do the easiest of jobs. The security guard accused me of having a fake ID when I'm 25 years old. He told me that he was going to have to call the cops, which I have zero problem with because I'm 25!! After 10-15 I was condescendingly told to go back and shop. The budtender was rude after this and the security guard couldn't mumble the slightest of an apology. That's not how you treat customers but since I'm not a customer anymore I guess it doesn't matter. Learn some customer service skills you might find them useful.

The Guard said that they don't take digital IDs. I have the my Colorado app. So basically I tried to do contactless entry by not having anything physical he could touch but I guess this place doesn't care about COVID.

Good service but the quality of the lucky turtle cart I bought was not the best.  The taste was ok but for 40$each they didn't really taste that great. I kept good care of the cart and they still both stopped working with 1/4 still left full

Good product and nice employees. Come here for good prices and quality product.

Go to docs for your medicine! Great parking, friendly service. Great people. Easy to read menu, medicinal and recreational stores. Wide variety of high quality products.Ten stars shop, best around.

Oh boyyyy where do I begin. I used to go to this dispensary only, no joke. Literally. I had never been so loyal to anything in my entire life! I really felt that they knew what the 303 consumers wanted and needed, and they used to be more than willing to give just that. I had racked up so many loyalty points and they changed their points loyalty system, not once, but twice on me. I lost every.single.point. I had ever earned at this place, FREAKING TWICE, and trust me, it was A LOT of points both times. Made me feel like I had been robbed point blank. This dispo in the past had been northern Colorado's hidden secret gem. Amazing deals, even better product, and fast and friendly service. The bud in the shake ounces half the time didn't even look like shake! It was smaller, yet still densely packed mini nuggets. Now their "shake oz's" are literally trimmings. Its pure garbage. And also labeled now as "cooking shake". Wtf? Gtfoh with your sewer weed. It's obviously that the quality has gone way down hill. Each time this occurred, management didn't care at all. Didn't offer me any sort of redemption substitution, matching of points from previous (due to new system there was not way to actually know/prove what points I had') nothing. Nada. Zipppp. I feel so ripped off and disrespected as a customer. Budtenders used to be on point with knowledge, suggestions, advice. Now they literally want you in, and they push you out even quicker. Security has always been tight in this place too, but sometimes the guards are just straight up bullies. Commenting on how different you look in ID pictures(and how much better you used to look. No sh*t buddy that pic was 10 years ago!!), snide comments about "back again" or "being here two times in one week".All in all, I miss the old Doc's. It's clear that times have changed and that it ain't coming back. The only saving grace of this facility and the two stars I gave, is that it's walking distance from my house. Now I visit once every 2-3 months? If that? Bums me out.

Doc's Apothecary is great both price wise and medicinally, but this review is specifically for the employees who are working there during this complicated time of, COVID19.Maricel was who went out of her way to assist me as I was having a difficult time on the website and decided to call. It was not her responsibility as through conversation she mentioned she worked in bookkeeping. (if I remember correctly)Without hesitation she asked me what I needed and put me on a brief hold as she left her office onto the floor to grab the items I needed and bagged them up for me herself. Maricel did not need to go out of her way to do this, but she chose to go the extra mile to help me and lately, even before COVID, it seems there has been such a lack in human kindness. Maricel deserves recognition from her company and community as she was simply a nice person. She just as easily could have been so nice and said no, but instead she took two out of our five minute conversation to restore a little more of my hope in humanity with out even knowing it. Thank you, Doc's and thank YOU, Maricel. You're acts of kindness should not go unrecognized.

The lady that helped me was SO NICE. The dispo is very clean and tidy. However, my card was charged twice for one purchase causing my account to over draft. I called in to try and get help and basically was told I would have to wait until I can bring in a paper bank statement… this just happened yesterday…. A bank statement will not be processed for a couple weeks. Basically they were absolutely NO help what so ever. I only wish the really nice lady was there because I feel like she would have tried doing more for me. I wish I knew her name! I ended up having to call my bank and it can take 9-90 business days for this to be investigated, get my money back and reverse the over draft. I most likely will never ever shop there again purely due to how the gentlemen handled the phone call. He was very short and rude. If you don’t like customer service, don’t work in customer service.

I’ve had my plants signed over to these guys for almost 3 months now and I’ve been visiting for longer. Sir tattoo and piercing security guard has become one of the very few people who’ve ive been comfortable speaking to in this business. Naturally when some of your patients are sure to have anxiety as severe as myself it’s nice to know there’s someone out there who makes it all easier. 100% recommend to folks who are also new to the med side of life.

Definitely my go to dispensary. These guys are awesome! Always super helpful, love to tell you random facts and I feel like I learn something new every single time I've come here. Been smoking for 9 years, but they always have new information for me. One of the cheapest places around and even accepts debit card payments. Lifetime customer for sure!

Super grateful for Doc’s, especially after my experience today - I love their consistency in edibles a lot and have been a returning customer here for a long time now. What keeps me coming back isn’t just the edibles and wax it’s because I absolutely love the staff too. Brian is always super knowledgeable and on point with recommendations on the medical side of the shop & without fail the security guard Cricket is super attentive to not only the needs of customers but the staff too. He really makes this place shine. His attitude is contagious in the best way and I always leave Docs in a great mood, with a smile on my face when he’s working. There’s been many times I’ve worked with the other security guards too but Cricket just seems to be the glue around this place. Boss energy. Great presence. Fantastic work ethic. Kind. The whole deal. Anyway, after seeing you all today I realized I’ve never left a review so here it is. Thanks for trekking it into work today, even in the snow! And a special thank you to you Cricket, My wife and I are grateful for all that you continually do to lift up our days, make us laugh and keep us safe while we shop. Cheers to the rest of the Doc fam that wasn’t mentioned too. Stay warm and safe out there today! See you all soon.

Honestly, I have the best experiences here! Definitely more than anywhere else I’ve gone yet. Some places may have bottom of the barrel pricing and deals on bulk but they don’t have the same quality. I trust the staff here and they have a great selection. P.S. Mark is one of the best staff you would be lucky to get helping you. He is caring, sweet, charismatic, knowledgeable, and always looking out for the customer?