Herbal Pain Relief Center
- 4.8 (5)
- 10736 Sepulveda Blvd., Mission Hills, California, 91345
- Monday 9:00 am - 10:00 pm
- In-store purchases only
Wow what can I say haven't been here for a year and when I come I buy a 1/8 but like last time it was 3.2 therefore you have lost another client
I'd like to start my saying this use to be one of my favorite shops until this incident occurred. Past visits I've noticed the security guard with his Trump mask & sticker. Until today we had never spoken. I arrived at the shop and brought my hydro flask inside with me. I happened to have a sticker on there of an opposing political party. The security guard then proceeded to harass me questioning my political beliefs, my happiness, my sanity and my race. It was completely uncalled for and a horrific experience. Sadly I can't say I'll be returning after such a horrendous interaction with someone, especially one who is suppose to be making people feel safe.
Came here and they said first time customers have a cut off time of 945 pm and that they close at 10 in which I arrived at 954 pm and that I cant come in due to the time it takes to process discounts. How high do you have to be for it to take longer than 30 seconds? What a dumb rule. I offered to pay full price and they still said no.
Great vibe, great service, I can see this place expanding real soon. Much Love & Respect Not to mention the prices. Keep it up, Love first Hate never
This place was AWESOME. Cherish helped my husband and I. This was our FIRST visit here and what a cool dispensary. The staff was all super friendly,helpful and knowledgeable. I got some CBD for my dog ( hes almost 14 yrs old and has hip issues and moderate pain)and some flower ( king louie) .I'd highly recommend this place to anyone I know. The prices were pretty comparable to other neighborhood dispensaries close by. Very happy with my purchase and overall experience. Thanks guys!
So unfortunate, great assortment just bad service. What a shame to encounter associates like Taylor Secretary/ Security guy. Always with a bad attitude watching videos on YouTube. Lol. We don't need that America. Aside from that, cool store, good assortment and pricing. Just change the doorman.
This shop is wonderful. Been a customer for a little over a year. I've never had a bad experience here. Trust me...surrounding shops have major attitude problems. I started coming here when I broke my back and hip. It didn't take long for me to find a strain that helps. I chose the plug n play...its great for physical pain and I recommend it. Be specific in your symptoms and goal desires from your use and they will provide optimal products that suit you. I never feel pressured to buy anything (one time I went in to ask about my battery) the product is always quality. The front security team is friendly and will begin to recognize you if you are a regular and that's always nice to hear a cheerful hello. Thanks for being educated and well stocked and clean. The people saying they couldn't look at products or ask questions are lying. I have taken my time and looked through all the panels multiple trips. The atms always work (such a plus) there's also a smoke shop across the street (great people)
This has been my shop for over 2 years and right down the street from where I live. I'm always greeted with very helpful/sweet budtenders. They're also very knowledgeable about their products. I am an edible person and their variety is huge! I'm stuck on the Wyld brand right now! They have all their flavors too. I go on Sundays or Mondays. Sunday's they have 10% all their products and Mondays they have 20% off all edibles from 2pm-5pm. Their parking is a little hard when it's busy so I just park across the street by the Arco.
Great shop ! They even give credit which shop does that ??!! None so Everyone come Here !!! Very recommended
This place is a rip-off save your money for another place because this place mostly gives you stems the weed is dry it turns into dust when you try to break it up it's overpriced garbage. Their weed tenders are great I've never had a problem with them but the weed at this location is subpar.
You must check out West Coast Hollistic Center they just revamped the whole shop and added tons of new products!
Now I dislike writing reviews but I write this one because I genuinely don't want people to go through the trouble of coming here & not even getting what they want. I came here with a mission to get a specific edible, but when I saw their merchandise I got excited and wanted to continue looking at what they had. They were friendly yes. . But they didn't give me a chance to look at their things. I was automatically hurried to pay & I couldn't look. Then to make things worse they didn't even give me what I wanted! So far every dispensary I go to is great. Except this one. . Avoid it!
I'll never return and they've lost a good paying customer. First, their security guy behind the glass is more interested in texting and watching videos. He should put his phone away when there is a customer. Don't expect any greeting or welcome either...the attitude sucks. They know that you're a repeat customer, yet treat you like dirt. Second, their employees have no idea what they're selling....everything is "good". Seems to be most interested in customers who buy 1/8th's. As a business owner for over 20 years, I give them a failing F's for service, product knowledge and price.
Disappointing. Sells defective products and offers no refund or any type of compensation for wasting your time and money.
Horrible customer service and poor selection. Specifically asked to see some OG, was shown pre 98 bubba..
Regardless, fact is, this place doesn't have a good selection of flower (buds). I realize the law requires that it has to be pre-packaged! Of course I would rather see exactly what I'm getting, but it is what it is. My review stands that this particular store does not have a good selection compared to most other places, and for that reason, I would not return and do business here in the future! Honestly, with that being said, my 3 star review is very generous all things considered.
The best weed smokes love this shop 100 always good quality and freely staff always smiling and
Bahahhaha! Know your roll jabroni! I'd eat your lunch. Your pathetic excuse for a comeback in a laughable. Look at all the other comments on bad reviews. Same line of disparaging desperate remarks trying to save face. Everyone is wrong but you! Bahahahha! You look like a moron. It's completely and glaringly obvious that my original comment was true. Why would I make such a story up? Don't be ridiculous. The original is two years old and you just now have something to say? Guarantee you weren't even there goof. Keep ostracizing your clientele Einstein. 16 years? Lol It hasn't even been legal for 6 years. You're completely delusional. You were charging $85 two years ago dipshit. When I said you weren't there I meant at that exact moment you fn dummy. If by chance you were there than you're a coward because you did nothing when I told your entire staff to S A D, literally. Just shut your pie hole before you embarrass yourself further, yeah?
They really help out love the business they are welcoming and they seem like they enjoy it
Last 2, times I had the Bubba it had seeds in it and gave me the worst headache. Decided to get Wedding Cake today and again this had seeds. I went back in to exchange the unopened package for a different strain and was told that I can't exchange it because it will mess up their inventory. I will definitely not be returning.
Bought 3 different strains of Ionic White cartridge s and 1 looks very different from the others and what is shown on Ionic's website. Unfortunately i didn't catch the difference until i got home.
Honestly my favorite dispensary around me. Every single employee here has always been so kind and helpful, on top of that Ive always left smiling. Tonight I was helped by Leslie, who helped me pick out a new pod for my Stiiizy, and gave great service while doing so. Anytime someone needs a recommendation, I send them here! Thanks Leslie for the great service!
Been coming here for a while now. Friendly staff and bomb ass herb! Corey was helpful af :) and they got that plug play!
This place is great I will be coming here more often the weed is amazing great customer service good
Clean store and good first customer experience. The pricing is competitive to the other shops in the area. I Am a bit disappointed in the limited cannabinoid products as that's all I can use. But they seem confident to get some new stuff. I just don't like what their stuck with due to new regulations. They have a older customer base that goes in there
First time patient and I am blown away on the selection they offer. Corey assisted me and is very knowledgeable on everything they offer. Highly recommend come me in and paying him a visit!
Excellent Customer Service. Everyone is So Awesome. From the Security Guard Tyler and All the Bud Tenders. I Am Always Greeted with a Smile.
I used to really like this place when it opened up , but the more and more I go, the worse the experience has gotten. They used to let you smell the weed to make sure it was good but they don't let you anymore. So you have to just make an assumption off how the nugs look. If you want something decent your looking in the 40 - 50 dollar range. Anything below that and your gunna be smoking some dry weed with plenty of stems. I've found myself a lot of the time purchasing weed and being very unhappy with what I bought.. especially for the price they charge for it. There's much better dispensary's then this place.
They have the best customer service as well as the best selection of CBD and THC products. They are always fully stocked with several different options for whatever your needs are. Great price points also loads of discounts available.
Clearly reviews aren't real. Dude at front wasn't rude or unpleasant at all. He is a guard, some people are just entitled. He Asked for my ID, asked about my day and checked me in quickly even gave me a mask because mine was shitty. Then I went inside and girl in a black and yellow skirt helped me get exactly what I wanted. Something to help me sleep. Last night I slept amazing! This is my new go to shop. New Yelp account, New me New Sleep. Will be back guaranteed
Bomb dispensary. Awesome team of employees. Very knowledgeable. Daniel was awesome! We will most definitely refer friends and family here in the future.
Every time I come here, I'm well greeted. It's very clean and welcoming. Smooth transaction from beginning to end. Definitely recommend it.
Great service and selection. Place is clean with friendly staff who are helpful and knowledgeable. Good deals for loyal customers.
Awesome place, always a great selection with good prices. Leslie is super cool and very helpful.
Corey and Casey were very helpful! Their flower is amazing and this is my new place :) thanks guys !!! Great vape pens as well and I like their morning sesh deal
Worst staff EVER rude as hell. The girls always have an attitude. You can't touch any of the flower they have and if you smell it it smells like hay because it's been sitting in the jar for so long. I DO NOT recommend this spot they will leave you dissatisfied and annoyed with their crass attitudes.
One of the best shop I've gone to . Everything there're bomb !!! It's only closest shop I can do around Pacoima and Arleta
Been coming here for a while and I loved it. Till today I got to cartridges and one was obviously broken because it leaked in my purse all over my bag I went back to tell them and have it exchange for another one. The manager on site said it was cracked and that I must of done it !!! Are you fucken kidding me. Fucked up customer service worse ever. Never coming back here!
Really awesome customer service and very knowledgeable staff that was able to answer all of my questions and recommend just what in needed!
Love the energy here. The girls are all very chill and knowledgeable of their stuff. I've been coming here since they were at their old spot. Highly recommend them
started coming here recently and am very pleased with the selection & service ive received. will definitely come back!
This is my most favorite place. And I've tried quiet a few places. It's clean, they have an atm. It's in not too bad of a neighborhood. Just exit Devonshire from the 405. All the peeps that work there are super cool and informative. I believe I met some kind of boss guy there today and he knew everything about weed. Things I didn't even know I needed to know. I'd honestly like to work there. What a fun perfect job. Good place, great people. I won't be going anywhere else.
Corey is very helpful and is knowledgeable about the products in the store, they are fully stocked up and have a lot of different varieties. Definitely check them out !
Beware of their CBD products. I purchased a cream which is pretty much useless and I highly doubt it contains any of the CBD ingredients it says.. Fake Product!!!
MHPC closed down so decided to give this one a shot. Things you should know:Very strict here (makes sense they're recreational and being a weed so you have to be) so that's understandable. They don't let you enter anytime past 9:30pm but their hours say 10pm so be aware of that if your driving out of your way. -cash only offer atm inside for additional chargeCame here twice now and as far as weed goes it's not anything super special like I had hoped. got a couple cartridges they give you a couple low end quality joints on your first visit (pretty standard but hey it's free so not complaining lol) Usually weed shops have a very friendly staff but was not pleased with the girl at the front desk she helped me twice and was very rude. Came I. With two different people and they both thought she was rude. The first time thought ok maybe she's having a bad day but no just rude. I never understand that if you do t like your job don't work there don't be rude to guests especially new ones. Hopefully this issue is addressed.
Service was great, fast & efficient.Bre helped me find exactly what I wanted on my first time i bought a disposable with granddaddy flavor & a vanilla flavor. They were both delicious & relaxing. I will be returning very soon.
This shop has a great selection that are decently priced and the staff is super nice. Pretty easy to find parking too
This is my go-to shop ! From the security to the bud tenders and even the owner , I always feel welcomed and get the best customer service . The variety and quality of tree is great ! Love everyone here ! (:
Good quality of weed. The people are friendly and very informative. Prices a bit up there but not too bad.
The staff at west coast are all super helpful. They answered all my questions cheerfully and made me feel welcomed. Awesome shop!
this place is great clean friendly staff. many selections of flower wax a d concentrates. what I really like is the specials. I come here all the time and drive far to come but it's worth it.
Okay so this is a strange review. I can't blame anyone but myself but the fashion in which it was done is why I'm writing this post and to make amends with the affected party. Let me start off by saying I am not a Avid weed smoker but partake recreationally. I've been to this shop maybe two or three times before and have never had an issue which is why I'm giving the business three stars. I went in tonight and I forgot my ID, I had a picture and they said that wouldn't work (completely understandale). I asked the receptionist if I can have somebody buy it for me, she indicated that it was illegal but as long as it was not seen or I would be banned from the shop. I returned to my vehicle in the back parking lot and asked a gentleman who had just left the shop if he wouldn't mind buying me $20 worth and handed him the bill. He was very cordial and said no problem. When he returned from the shop he handed me my purchase and I thanked him. Not 3 seconds later one of the workers comes rushing out of the back doors and says something to the effect of "you guys can't do that, now both of you are 86'd". It was done in a fashion that seemed aggressive which is what I did not appreciate, however I understand and am not upset. Dispensaries are a dime a dozen I can literally walk over to the next block. This post was meant for the gentleman I inadvertently got banned. If you happen to see this my friend, please reach out. Your next few purchases will be on me.
The valley spot with the best pre rolls joints 100% house joints! Come thru for the best deals
Super friendly and knowledgeable staff with a wide selection of quality bud and edibles. Prices are fair with an interior that is clean and organized. Only drawback is the neighborhood. It's completely fine in the day, but I'd keep my eyes open later in the evening if parking too far back from the alley. 9 out of 10.
I was past 9;30 by 2 minutes and they turned me away because I was a New patient. The hell!! Definitely not getting my supply here then! bye felicia!! MHPC was the shit.
The place was very welcoming. Walked in there as a first time guest. The people who worked there served us very generously. The staff was knowledgeable in the product and the product itself was very good quality. I would recommend this to anyone who is looking for a reputable and convenient dispensary.
Great service with a nice smile ;). Budtenders know what's up and help me when I need it. Love the tree. Best dispensary in the valley hands down.
Stopped by for the first time recently and had an awesome experience here! You guys have a wide selection of flower to choose from which I really enjoyed. The quality of the flower is the best in the area for sure. Service was on point too! 10/10 experience :]
I have been doing business with this place for a long time despite the lack of customer service. I purchased a plug n play cartridge from them that was defective. took it back and the manager verified that the cartridge was defective but refused to give me a refund or exchange the pod. Said i have to contact plug n play directly...So they get to keep my $50 and i get nothing. Long story short, they do not stand buy the products they sell.They owe me $50 and i will never spend another dime in this place.
***i know the picture looks like weed but it isn't and it's unopened ** I've been coming here for years and never had a problem with them until today. Overall they are a good dispensary but after today I'm not too sure what's going on. I purchased a $30 1/8th and received mainly stems. I'm well aware of the no return and exchange policy, but I'm sorry this is unacceptable. I think this needs to be fixed, people don't want purchase stems. Your bud tender was able to see the weed before I was and for her not to provide me with another one is poor customer service.
Andrea help me when I was there and was very helpful friendly people especially security Taylor especially is very helpful to those that have handicaps
The best shop in the valley, hands down. Place is very welcoming and super clean. I got warm greeting from guard at front and amazing customer service from budtender. They have great selection from flower to editable with affordable prices. I have definitely found my spot and I recommend everyone to give this place a try, won't regret it for sure. Thank you West Coast!
I honestly feel like these 5 stars have to be paid for. This second review might come back to bite me in the butt because I've already been banned from a shop for leaving a bad review. I opted to try one of their $35 1/8 and let me tell you it was NOTHING like the quality of their house weed that they used to sell at a cheaper price point. It tasted like a $20 1/8 that looked like a $35 1/8 but was probably only worth maybe $26.50.The bottom line is if you plan to spend $45+ for an 1/8 you will probably be happy with this place. I, unfortunately, come from a time when I had that quality for a cheaper price so it's hard for me to accept having to pay an extra $10-15 for the same product. I'm giving a 3 star now to give them a 2.5 avg because like I said you can still get decent weed it will just cost you and lots of people have a lot more money than I do so it might not be an issue for them.
I came in there and bought wax. It was raw gardens og diamonds. It was supposed to be a gram. Came home and weighed them all out and every gram was a half gram or less. Me and my friends are not impressed.
I love West Coast!!!!! The service is amazing every single time I go! Great employees, always clean and fully stocked! Check out their happy hour reason #24 why I keep coming back
Fckn love this place, everyone is welcoming and they try and help understand your needs, ALWAYS have specials cannot ever walk out of there with multiple items, best and only dispensary i go to. Clean and energetic the vibes are awesome, they even give store credit on your account!. And the convenience of it being right outside the freeway and entrance back home is perfect, parking not so much but thats the least of my concerns.
While I really like the staff and product at this location, the security guard refuses to wear a mask, which isn't even legal at this time during the Omicron outbreak. He not only doesn't mask when he's at his station, but he wanders through the store without a mask, endangering everyone. When I asked the manager on duty about it, he didn't seem to care and pretty much blew me off.This store is my favorite local dispensary and it makes me sad that I can't go there for the time being as a result of one person not following their own rules. How can they let that go on? I really don't understand it.
My friend Bryan recommended this place to me and it became my favorite store to go to. For one, everybody is really friendly, the security guard, the employees all have such a good vibe and they've been so helpful with explaining all their products. It's been a big help especially since I'm still technically new to weed or any sort of cannabis for that matter. The products are amazing as well, the Wedding Pie flower that I bought recently is really good and the Galactic Grape edibles were something else since they got me high really fast, which was good since I was going out with friends to watch the Venom movieOverall, I really love this store and the people associated with it. Keep up the good work
Have been going here for years now and they do have the best prices I believe. They have a rewards program I didn't know about that credits your account Everytime you buy something so I got my $27 8th for almost free.
Love this place, and the people. They’re always stocked up, and never let me down! ??
Love this spot, come all the way from Santa Clarita! The deals are great and the people are awesome too!
I go here whenever I’m in town. And yeah the guy at the front isn’t exactly friendly. But the staff inside is very friendly and extremely helpful. They always seem to be running a special in the things I want. I’ll keep coming back!
This shop is all about the community, and giving back especially during the pandemic. I’ve got to admit I’ve tried other spots but they always let me down, and couldn’t keep me coming back. I’m thankful for all the people here, their products, and knowledge is second to none. Thanks for keeping it real, and their loyalty program is Bomb!
Medical & Recreational C10-0000337-LIC
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