Reviews of Trulieve - Miami Gardens
4.8 (10 reviews)

Today was my first experience in a Florida dispensary and it went amazingly. The only downside to this location is the current road construction to enter the shopping plaza but it's Miami. Commute delays are highly expected at every turn. Their facilities were very spacious and clean. Staff was very friendly and attentive, check in was under 5 minutes then I was assigned to a consultant. Paul was very helpful in finding the right product to meet my needs as they offer so many varieties. I regularly use flower to infuse my own cooking oil for meals and suggested the TruClear Concentrate Syringe so I can dose my meals and drinks instead of spending hours infusing my own oil. I didn't even know such a product existed. A big thanks to Paul for finding me a way to save so much time and energy.

Today, I was not able to make a purchase and they were extremely busy. I happen to stop a smiling face by the name of Natalie, if I had a company id love for her to work with me. She was so professional and helpful from multiple doctor referral and she even went ahead and advised of all the sales of becoming a patient. She most definitely stood out thanks Natalie and thanks Trulieve for having such professional employees.

This place is primo. Best store in South Florida. Overall staff is considerate, knowledgeable and honest. Selection of product is always top notch. If you ever go ask to see Dan, he is the best! Kind, understanding, personable and treats his clients with respect and dignity. If there were more stars to give out I would

The staff is very friendly and helpful, very knowledgeable about their product. The discounts and coupons they offer make everything very affordable. And the shop itself is beautiful, very professional. It was a very pleasant experience. Not to mention all the new patient perks, you can’t beat this place, just make sure to order online in advance and check in before arriving to make the process quicker, it was a little slow but I was in no rush so I didn’t mind at all, other than that no complaints :)

If you’re a new patient I highly recommend this location. Brandy helped me out and she was an angel sent from above. She was very clear and thorough with excellent customer service. Brandy was amazing! I was a little nervous upon entering and by the time I left I felt like I had been going there for months. Well managed establishment and very clean which is important during this pandemic. UPDATE 5/5: Customer service has declined since I first started coming here, had a couple issues with reps that lack business etiquette. They’re rotating their staff like Clockwork with new faces every week , hard to maintain the quality . Lastly, Ruben(Manager) not every problem can be fixed with a measly 10% off order. Some of the newer reps need additional time training . UPDATE 5/7: Bumped this review back up a star solely because of Rachel. After a bad taste, I went in today and she made the trip worth it. She’s taken care of me roughly over 10 times in the past year and every single time she does not miss because of her personable skills. Easily the hardest and best worker they have at this location. She took great care of me today with amazing customer service!

Today was my first experience in a Florida dispensary and it went amazingly. The only downside to this location is the current road construction to enter the shopping plaza but it's Miami. Commute delays are highly expected at every turn. Their facilities were very spacious and clean. Staff was very friendly and attentive, check in was under 5 minutes then I was assigned to a consultant. Paul was very helpful in finding the right product to meet my needs as they offer so many varieties. I regularly use flower to infuse my own cooking oil for meals and suggested the TruClear Concentrate Syringe so I can dose my meals and drinks instead of spending hours infusing my own oil. I didn't even know such a product existed. A big thanks to Paul for finding me a way to save so much time and energy.

Today, I was not able to make a purchase and they were extremely busy. I happen to stop a smiling face by the name of Natalie, if I had a company id love for her to work with me. She was so professional and helpful from multiple doctor referral and she even went ahead and advised of all the sales of becoming a patient. She most definitely stood out thanks Natalie and thanks Trulieve for having such professional employees.

This place is primo. Best store in South Florida. Overall staff is considerate, knowledgeable and honest. Selection of product is always top notch. If you ever go ask to see Dan, he is the best! Kind, understanding, personable and treats his clients with respect and dignity. If there were more stars to give out I would

The staff is very friendly and helpful, very knowledgeable about their product. The discounts and coupons they offer make everything very affordable. And the shop itself is beautiful, very professional. It was a very pleasant experience. Not to mention all the new patient perks, you can’t beat this place, just make sure to order online in advance and check in before arriving to make the process quicker, it was a little slow but I was in no rush so I didn’t mind at all, other than that no complaints :)

If you’re a new patient I highly recommend this location. Brandy helped me out and she was an angel sent from above. She was very clear and thorough with excellent customer service. Brandy was amazing! I was a little nervous upon entering and by the time I left I felt like I had been going there for months. Well managed establishment and very clean which is important during this pandemic. UPDATE 5/5: Customer service has declined since I first started coming here, had a couple issues with reps that lack business etiquette. They’re rotating their staff like Clockwork with new faces every week , hard to maintain the quality . Lastly, Ruben(Manager) not every problem can be fixed with a measly 10% off order. Some of the newer reps need additional time training . UPDATE 5/7: Bumped this review back up a star solely because of Rachel. After a bad taste, I went in today and she made the trip worth it. She’s taken care of me roughly over 10 times in the past year and every single time she does not miss because of her personable skills. Easily the hardest and best worker they have at this location. She took great care of me today with amazing customer service!