Reviews of Trulieve - Deerfield Beach
4.8 (15 reviews)

I’ve been to the Deerfield location a couple times and i received good service. I went today and it was a disaster. The reason I didn’t give one star is because Kelly and Gabi and the security guy in the wait room were the only ones that saved the 1 star review. The front desk girl doesn’t have a clue what’s she’s doing. I checked in online on my way to the location. Got there and reception took my information and said don’t leave. So I sat a waited for 45 minutes as people came and went. I’m very patient. So I decided to ask the receptionist and security why I’m waiting so long? To make a long story short. She lost my card and I’d been waiting for 45 minutes for nothing. I was livid. I did all the right things ordered ahead, check in only to be penalized by an incompetent receptionist. I digress but this location needs to do better. Nevertheless thanks to Gabi and Kelly and security guy for good service. Updated I’ve been back a few time. Today I picked up. I loved Anna and Mike. Both were very nice and funny. Mike gave me great information on edibles. A step in the right direction.

while the wait was over an hour my mother came away very pleased. She cannot sleep and wanted to try something natural. She was helped by a young man named Scott, he took his time to explain the benefits and potential downsides until they found something she liked. entire staff was nice and helpful!

Best dispensary in town. I came in close to closing time but Jimmy took great care of me. He was patient and very informative. He took his time to make sure I picked the right strains for me and he also informed me about the loyalty programs and the sales they have. Also they have the best/most potential strains.

October 2020 edit! -- Went in yesterday for my syringe refill. Placed order online and waited for confirmation like normal. They seem to have overhauled their waiting system! It went much more smoothly than before and only took about 20-30minutes after checking in! The guy in charge of the wait list was very kind and helpful, as well as the guy who handled my purchase. Great service!

3/21 shout out to Stan and Nate for their customer service today. As always the service you provide is courteous and helpful. This is a great place. They’re a busy location yet they have a great attitude and are always looking to make your visit pleasant. Matt B. is awesome. He is proactive in his customer service. He made sure my order was correct and when they didn’t have everything I ordered he already had other options for me to choose. Highly recommend them. 2/2021 I wish I could review each visit but I can’t so I want to add a few names here to this review for great customer service. Danielle helped me find an order and was tenacious in her search. I appreciate her perseverance. Karim also helped me when I needed a change to my order. I got a great choice from him. Samuel Rose was also a great help with a complicated order when I was there recently. His pleasant nature and professional manner are a great example of the service I’ve come to expect from this location. Thank you all for your great service.

I’ve been to the Deerfield location a couple times and i received good service. I went today and it was a disaster. The reason I didn’t give one star is because Kelly and Gabi and the security guy in the wait room were the only ones that saved the 1 star review. The front desk girl doesn’t have a clue what’s she’s doing. I checked in online on my way to the location. Got there and reception took my information and said don’t leave. So I sat a waited for 45 minutes as people came and went. I’m very patient. So I decided to ask the receptionist and security why I’m waiting so long? To make a long story short. She lost my card and I’d been waiting for 45 minutes for nothing. I was livid. I did all the right things ordered ahead, check in only to be penalized by an incompetent receptionist. I digress but this location needs to do better. Nevertheless thanks to Gabi and Kelly and security guy for good service. Updated I’ve been back a few time. Today I picked up. I loved Anna and Mike. Both were very nice and funny. Mike gave me great information on edibles. A step in the right direction.

while the wait was over an hour my mother came away very pleased. She cannot sleep and wanted to try something natural. She was helped by a young man named Scott, he took his time to explain the benefits and potential downsides until they found something she liked. entire staff was nice and helpful!

Best dispensary in town. I came in close to closing time but Jimmy took great care of me. He was patient and very informative. He took his time to make sure I picked the right strains for me and he also informed me about the loyalty programs and the sales they have. Also they have the best/most potential strains.

October 2020 edit! -- Went in yesterday for my syringe refill. Placed order online and waited for confirmation like normal. They seem to have overhauled their waiting system! It went much more smoothly than before and only took about 20-30minutes after checking in! The guy in charge of the wait list was very kind and helpful, as well as the guy who handled my purchase. Great service!

3/21 shout out to Stan and Nate for their customer service today. As always the service you provide is courteous and helpful. This is a great place. They’re a busy location yet they have a great attitude and are always looking to make your visit pleasant. Matt B. is awesome. He is proactive in his customer service. He made sure my order was correct and when they didn’t have everything I ordered he already had other options for me to choose. Highly recommend them. 2/2021 I wish I could review each visit but I can’t so I want to add a few names here to this review for great customer service. Danielle helped me find an order and was tenacious in her search. I appreciate her perseverance. Karim also helped me when I needed a change to my order. I got a great choice from him. Samuel Rose was also a great help with a complicated order when I was there recently. His pleasant nature and professional manner are a great example of the service I’ve come to expect from this location. Thank you all for your great service.

I’ve been to the Deerfield location a couple times and i received good service. I went today and it was a disaster. The reason I didn’t give one star is because Kelly and Gabi and the security guy in the wait room were the only ones that saved the 1 star review. The front desk girl doesn’t have a clue what’s she’s doing. I checked in online on my way to the location. Got there and reception took my information and said don’t leave. So I sat a waited for 45 minutes as people came and went. I’m very patient. So I decided to ask the receptionist and security why I’m waiting so long? To make a long story short. She lost my card and I’d been waiting for 45 minutes for nothing. I was livid. I did all the right things ordered ahead, check in only to be penalized by an incompetent receptionist. I digress but this location needs to do better. Nevertheless thanks to Gabi and Kelly and security guy for good service. Updated I’ve been back a few time. Today I picked up. I loved Anna and Mike. Both were very nice and funny. Mike gave me great information on edibles. A step in the right direction.

while the wait was over an hour my mother came away very pleased. She cannot sleep and wanted to try something natural. She was helped by a young man named Scott, he took his time to explain the benefits and potential downsides until they found something she liked. entire staff was nice and helpful!

Best dispensary in town. I came in close to closing time but Jimmy took great care of me. He was patient and very informative. He took his time to make sure I picked the right strains for me and he also informed me about the loyalty programs and the sales they have. Also they have the best/most potential strains.

October 2020 edit! -- Went in yesterday for my syringe refill. Placed order online and waited for confirmation like normal. They seem to have overhauled their waiting system! It went much more smoothly than before and only took about 20-30minutes after checking in! The guy in charge of the wait list was very kind and helpful, as well as the guy who handled my purchase. Great service!

3/21 shout out to Stan and Nate for their customer service today. As always the service you provide is courteous and helpful. This is a great place. They’re a busy location yet they have a great attitude and are always looking to make your visit pleasant. Matt B. is awesome. He is proactive in his customer service. He made sure my order was correct and when they didn’t have everything I ordered he already had other options for me to choose. Highly recommend them. 2/2021 I wish I could review each visit but I can’t so I want to add a few names here to this review for great customer service. Danielle helped me find an order and was tenacious in her search. I appreciate her perseverance. Karim also helped me when I needed a change to my order. I got a great choice from him. Samuel Rose was also a great help with a complicated order when I was there recently. His pleasant nature and professional manner are a great example of the service I’ve come to expect from this location. Thank you all for your great service.