Manager at this curaleaf location has no interest in the patients. The company sold me a cracked cartridge that in turn leaked in the bag. They refused to take it back as they said I "could have dropped a refrigerator on it for all they know." Absolutely ridiculous that they acted like I was on a money grabbing mission when I just spent $960 at their dispensary and was about to spend another $960 like I do every two months. Total lack of understanding on their part. The manager even rolled her eyes at me and ridiculed my claim on the way out the door to the security guard. Yes, patients can still see you through the glass windows on their way out. I didn't even ask for a replacement cartridge, I just wanted to let them know they well selling damaged merchandise!
This place seems to have the most unrealistic outlook on their quality of product vs their pricing. Vape Carts are Double the price they should be for what you get, compared to others, which are 20% stronger as well. Their flower is always so dry and refuses to rehumidify, so pressing and extracting your own rosin to make clean vape carts isn't worth it. They need to recruit some industry professionals to get this place on the same page as the rest of the Medicinal/Rec establishments. If I walked into a dispensary in Colorado or California as a grower and tried to sell them the product that's coming from here, they'd laugh and have security escort me out. If seen better quality on the streets. Every strain here smells and tastes the same. There's no reason a bag of kush should smell like tea. Stop speed drying your flower! You're ruining it!!! Clueless.. that's all I can say...
Super fast service, gorgeous waiting area and clinic area is very organized, all menus and items are easy to find and prices are clear. Staff is so friendly I love coming here, and the deals! Amazing deals!
This is my favorite shop in the state, and I drive over an hour to get here. Lots of turnover in their selection, nice high test thc buds, and the best selection of vape carts currently available. They started a little high at $70/cart, but the price has slowly come down and is currently $55. That's still not as good as other states, but in NJ right now, it's the best you are going to find. They also have products the other shops aren't offering like the lozenges. I think they taste terrible, but if that's your thing they are here.They run a lot of sales here, so $90 1/4's are not uncommon, and anyone that's in the program knows that's cheap for NJ. It was not so hard to get a consult, and once you do it you can pop in whenever you want. My only real problem here is that they cater to a LOT of people because there is not another shop close, so weekends can be busy. I am immunocompromised from chemo, so standing in a waiting room with 50 people isn't really the best activity, but the turnover was pretty quick. I'm not saying me getting medicine is more important than anyone else, but some consideration for people that can't be around other people (like an isolation room/area) would be appreciated.
The team at Curaleaf is great. I found them on Leafly. They were knowledgeable, friendly and patient. They have great deals and lots of different products. I wouldn't mind visiting again.
They are always out of product and there's No customer service for the people who need medication for pain they are suffering from and the company is not compassionate like they were when they first opened and it's about selling a joint for 15 dollars a pop and that's the bottom line!
First experience here- I drove a couple hours to get here because the dispensary by me doesn't have lozenges. I called before I came and since I didn't know exactly what time I would arrive- they told me I could just do a walk in. I got here and filled out my paperwork and handed it in at 12:10. It's 12:45 and I'm still watching people that came after me walk in and out. This is definitely not the way things are handled in the dispensaries I've been to before. I asked how much longer and they told me I was next- but yet people that filled out ppwk are still going in before me. I was called in at 12:55- it seems that you have to have a consultation before you can purchase which I haven't experienced at other dispensaries. I wish the desk staff would have told me that - I could have planned better.
What is with this place ? HORRIBLE RUDE BUD TENDERS. APPARENTLY if you work there you don't have to wait with the rest of us. I was sitting there FREEZING for 49 minutes when little Emily was sitting next to me for 5 minutes. Why do you allow this ? Patient card skipping because there friends ??? What the hell ? I'll take my money to THE HOLISTIC CENTER where they treat you like gold!!! You have SOME RUDE NASTY BUD TENDERS AND NOBODY needs that when I just need medication to live
First experience so far. Smells great in here!Called in as required to ensure I get in quickly. The receptionist told me there's a free spot at 230 and can walk in anytime for my consultation. Got here at 2pm, it's now 2:53...the paperwork is all filled out and I'm just watching people who came after me walk right in, or sir next to me and get called first....Can speak for anything else yet as I've not made it inside.Edit**Finally made it in, met with consultant. The man knew his stuff, was quick as he saw I was agitated and answered any questions I had. The product is great, I don't need to use as much and does the job.
I love this place I was able to cross off meeting Tommy Chong from my bucket list. The bartenders are very friendly and usually pretty knowledgeable about each and every strain they have and and the effects of each and every strain I like this place they're really cool pretty good prices too
Worst dispensary in the state...please don't be fooled by there "competitive" pricing... yes they are the cheapest dispensary in the state but they are truly terrible.... save your money!!!
Nice place and usually quite quick and you're in and out. Sometimes the selection isn't as large but the medicine is nice. Carry a few name brand concentrates at often a few bucks cheaper. $75 quads out the door is nice in a pinch too
I've been to multiple dispensary's across the country and this one was by far the worst. While some of the staff is knowledgeable, the outrageous pricing doesn't make the MMJ program worth participating in. Maybe the curaleaf ownership should look at other states for what are best practices when it comes to the cannabis industry.
Best to go late in the day, it's not so crowded. The AM is packed with folks. It's easy to get to from everywhere in SJ.
Terrible service and don't bother to call you land in the message world and NO CALL BACK AT ANY TIME..... so wait on hold for 20 minutes and leave a message many times,or email and NO CONTACT BACK AT ANYTIME.... so much for compassionate care, or contact or customer service for person with disabilities. Don't bother with the VETERAN BENEFITS and CARE either NO CUSTOMER Service....
My favorite dispensary. I like urban a lot but this place is cheaper. I always get a free cartridge every time I go and they have bogo a lot of the time. Also, great location for me. Never super busy
What an amazing experience. Great flower and oils as well. First time at a dispensary. They made it very easy
I have been there twice. First time I left without product. To expensive for crappy. Cartridges.Second time I waited a good twenty minutes, then the front desk lady calls some guy who came in well after me. They play favorites. They are azz holes. I won't be back!! Shady people around there too. Don't appear safe!!Edit: every dispensary I have ever been to is way Better than this place. You've been warned
Horrible dispensary, filled with horrible management, that hired horrible security for horrible NJ people.Shame, shame, shame
This place is a JOKE. Their product is worse than cheap dirt on the street. It's also doused in some chemical that cannot good for you. It makes it taste bitter, really dried out, you don't even want to smoke it. And for the price, it's really just a huge rip off! Sorry to say...
The product I received was high quality and at a very reasonable price. I will return for the fast service, no tax perk and awesome buds! Happy Toking!
this is one of the best swell locations in the valley great customer service and quality thank you guys for ever thing you do for the community. always have top shelf flowers and wax all the time. thank you guys
This is a pretty good place to shop as long as you don't want flower. Their flower is dry and falls apart with the slightest touch. Some people may want their flower dry but I prefer it a little on the sticky side. The THC content was really good and the effects were more than adequate, it's just too dry for my taste. That's why I gave it a 4 star. Everything else about the place is 5 star without a doubt. They have plenty of edibles and concentrates and this is where I'll go for those. The staff are super friendly and helpful and customer service is top notch. I will be back, just won't buy any flower from here.
Awesome love this place. These Bud tenders treat me super cool. 1 love to everybody there. Flower is amazing and smells great! I'd recommend to anyone!
Used to love going here for the specials until my past two visits! The so called female manager is not professional in any manner and the excuse of being slammed is not acceptable! I placed my online order accordingly left her ample time to have it filled wasn't ready when I got there and she treated me like crap! Then I called to ask for a manager she tells me she's the manager I called little snake she hangs the phone up on me. Then I called back and she let it ring ring ring and ring! Then I call another swell and I was informed she is not a manager! Never will go back at all
Great dispensary. Friendly staff and the weed is flight. Definitely recommend swell/curaleaf.
Meh, sub par products at higher than average prices. There are a lot more places I would go to before returning. Its a money mill and not here for patients at all. The owner is a douche, pardon my french. He was overheard talking about basically screwing vendors and raising prices on patients to make more money for their new recreational spots. bad actors!!!!
Love the pre roll packs and the staff is always great.
I love all of the swell locations, so convenient and easily accessible! They always have great knowledge and great product!
Swell is a very efficient dispensary with great weed. Highly recommend! :-) I especially like their point system
Explained what I was looking for sold me the wrong thing. Explained why i was looking for it. The sales rep still teied to sell me something else! She didnt give me a receipt and there was no one around besides the two ladies in front. The sales reo told me thay what i was buying could be refilled. It was only a refill itself. Ten min aftwr leaving i found out and called. Manager insisted he watched entire tramsaction and was there the whole time. No one was near us at all! I tried to explaon it had been ten min i needed to exchange. He told me i could come in and buy a pen. I explained i wasnt going to put out more money and i had been falsely informed. He didnt even respind when i asked to exchange, he ignored me anf kept talkiNH about his emplyee being correct! Im not sure why! Manager ignored my requests. Manager kept insisting his employee gave me good info. I was completely disgusted! I wasted $30! Won't be back!
Insanely high prices! I stopped in for the first time tonight. Checked in. Completed paperwork. Looked up and saw their prices. Went back to the front desk and asked for my stuff back and left. I can drive a few more miles south and pay easily 50% less. Perhaps their products are better, but I have my doubts. These folks are selling concentrate at a premium I can't imagine paying ten years ago before the state approved the medical program. My suggestion - go to Natures Med. Half the price and great quality. The same product here at Curaleaf for instance (Phx Cannabis Co.) DOUBLE THE PRICE! WTF?! No thanks.
Went to the Camelback location for a year and never had any issues besides a long wait. Went to the Bell location one time and had a bunch of issues. First, it makes no sense to make us stand six feet apart outside and then cram us next to each other once we get inside. I had a person to each side of me within 2 feet. Then they overcharged me. I brought it up and it took 3 people to figure out what I told them right away. Then they didn't want to give me the proper change and insisted on giving me a store credit. Finally got them to give me the proper change after being forced to wait inside surround by unmasked individuals. I won't be going back
My first visit to Curaleaf. I usually go to another dispensary but wanted to try this one.I'm glad I did!Wonderful staff. Mike made me feel comfortable, he was knowledgeable about the products and checking out was easy.Lots of discounts and daily specials. I will return.
I'm unsure what all the negative customer reviews are for. I found the staff helpful, friendly, and worked quickly to get me my medicine. My counselor, Dana, was very thorough with my consultation and I learned a lot that I didn't realize about cannabis, the strains, the canniboids and the different products. I came in at the same time the Eagles were playing, so it was apparently "slow". Normally, you should expect to have anywhere from a 15min - 1hr wait in high traffic times. Come prepared and remember that everyone will get out with the medicine they want and need. While there, I was exposed to some pretty entitled and rude patients acting as if they should get immediate service and behaving like they were going through withdrawal. "I could get better service from the street". Well why the hell are you still standing here, lady? Get out. Seriously, it reminded me of retail at Christmas. Here's a pro tip: Treat customer service people with respect and they will usually repay in kind, plus more. I had a great first experience and I look forward to using them again.
Before coming here, I read several bad reviews and I did expect it to be a bad experience. It was rated 2/5 stars. It must have been bad when it opened so after reading the reviews I went to the Compassionate Care Foundation in Egg Harbor Township instead. Don't go there. Their cannabis is really good. Their cannabis comes in little jars. Pretty cool. Always Great Flower. Curaleaf isn't that bad. Except they need to do a better job of draining their plants of nutrients because I just got a headache for the first time in a long time.
My review is going to be based on the overall experience, something I tried looking for and couldn't find.Curaleaf is the largest medical marijuana dispensary on the East Coast that basically means you'll have a choice of products.Flower, half gram Vape cartridges, lozenges and cocoa butter are available along with accessories, Everything you need will be there.Now for the service, thats where this place lacks.With very long lines you better know what you want explaining what your buying takes time and if your trying to educate yourself some budtenders will help you others will sell you what you need and some just have that look on their face like don't ask me anything please!This problem isn't even a 50/50 chance that's how bad it is.The counselors there are good but only as good as the time available to them.Ok, now for the product!Flower is specific, indica,sativa and hybrid most are good but this is medical so it's safely potent,That means not an over the top dysfunctional high.The vap cart are good Quality as well.People are paying close to $400 to get certified as well as additional visits to keep the certification at $100 a visit while Curaleaf treats you as if your on welfare.The trial and error process cost a lot of money, plus the products that they sell are extremely expensive, $440 an ounce is a lot of money.They do have specials that you could find on the website along with the pricing. One of the most important things to remember is bring cash because they do not accept any form of electronic payments.They do have an ATM and as you can imagine the fee is close to five dollars.Like I've mentioned not everybody there is pompous or nasty, the people that are nice are very nice and the people that are rude that work there you won't forget.One last thing expect to see mostly older people from all walks of life who are looking for relief not pot heads, real people.The saddest part of this is no less than 50 percent of the people shouldn't be waiting in a three hour line wait just to get into the lobby then another hour to get in the pharmacy.If you need mm your choice is limited in south jersey.
Stood outside for 2 hours in the cold like a heroin addict at a methadone clinic. Line wraps around the building.
I have been going here since 2018. Some of the people are not nice at all. For example today I went to get the $200 deal, knowing it has to be two transactions for me to get any other deal, pay separate right. I have a hard time walking 2 broken legs at the time, operation in a couple of days. John the man behind the counter says you can't do that (my husband, brother and myself have done this many times before. John seeing my condition wants me to walk out and come back in or not get any other discount. He finally let me do it. I was going to order something online for the 10% discount and had a hard time, called they said tell them you will get the discount. The supervisor I think her name was Emily told me she could give me the discount but would not. I am looking forward to more places opening.
Do not use online order system. Our online orders were cancelled twice. This weekend, after I received several emails and texts noting my order was ready to be picked up, when I got there, part of my order was missing and the item was crossed out. It's obvious someone removed the most popular item. Additionally, the online order line was longer than the regular line. I did not give the employee a hard time as it was not his fault, but now that we have options, I will not return Curaleaf in Bellmawr.
Great place right down the road from my house! Can't beat the deals or the service! Clean friendly and just awesome
I have always had good experiences here. The employees are always polite and I've had decent conversation with many of them. Sometimes there is a wait but it's to be expected. Product is pretty good. I wish they had consistency with their product though. A few strains that have actually helped my pain aren't always available, some for weeks at a time. Overall though a good experience.
I had previously left a negative review after having ran into the same issue a few times here, about 2 years ago. Since that time, they have addressed those concerns and implicated a much better quality control system. I appreciate their ability to not only take constructive criticism from patients, but to also actually address those issues mentioned. I am now back to coming here regularly and am always impressed by their staff. They are knowledgeable of their products and the program, and are all-around friendly people that will go out of their way to help you. I also have to say they have done an excellent job in handling the pandemic. The first few weeks were rocky for everyone, but they were quick to create and implement new procedures that have made it much better for everyone!
My 1st visit anywhere and they were very helpful. Got me through my paperwork easily. The line was longer than I expected, but it moved quickly. I had a driver waiting so I just gave my list for them to fill so I could get out asap; but next time I want to ask the budtender for referrals and daily deals. Thank you, Kelly! ?
Long wait times, even at 9 am. First hour they serve seniors, which I agree with. It would make sense if they had a window available for online orders only. Prices are on the higher side, however they do supply other dispensaries with product. So those products are cheaper here than there. They have the longest hours open of all the dispensaries. They would get 5 stars if the line to get was handled differently. But overall good experience. Staff is always pleasant. Edit 4/19- the last 4 times I've been I haven't waited long. The last 2 times I've been I was there for a total of 20 minutes. There is also more of a selection.
Everyone is great and professional! UPDATED: in my prior review I expressed a concern about only expensive products being on the menu in reference to flower. But they have had an excellent selection of all of their products, especially their small bud sales are amazing when you add in your 20% discount for being on social security disability benefits. Curaleaf is a great company! Even to the extent that I purchased 535 shares. I would definitely recommend this dispensary!
I have always had good experiences here. The employees are always polite and I've had decent conversation with many of them. Sometimes there is a wait but it's to be expected. Product is pretty good. I wish they had consistency with their product though. A few strains that have actually helped my pain aren't always available, some for weeks at a time. Overall though a good experience.
I had previously left a negative review after having ran into the same issue a few times here, about 2 years ago. Since that time, they have addressed those concerns and implicated a much better quality control system. I appreciate their ability to not only take constructive criticism from patients, but to also actually address those issues mentioned. I am now back to coming here regularly and am always impressed by their staff. They are knowledgeable of their products and the program, and are all-around friendly people that will go out of their way to help you. I also have to say they have done an excellent job in handling the pandemic. The first few weeks were rocky for everyone, but they were quick to create and implement new procedures that have made it much better for everyone!
My 1st visit anywhere and they were very helpful. Got me through my paperwork easily. The line was longer than I expected, but it moved quickly. I had a driver waiting so I just gave my list for them to fill so I could get out asap; but next time I want to ask the budtender for referrals and daily deals. Thank you, Kelly! ?
Long wait times, even at 9 am. First hour they serve seniors, which I agree with. It would make sense if they had a window available for online orders only. Prices are on the higher side, however they do supply other dispensaries with product. So those products are cheaper here than there. They have the longest hours open of all the dispensaries. They would get 5 stars if the line to get was handled differently. But overall good experience. Staff is always pleasant. Edit 4/19- the last 4 times I've been I haven't waited long. The last 2 times I've been I was there for a total of 20 minutes. There is also more of a selection.
Everyone is great and professional! UPDATED: in my prior review I expressed a concern about only expensive products being on the menu in reference to flower. But they have had an excellent selection of all of their products, especially their small bud sales are amazing when you add in your 20% discount for being on social security disability benefits. Curaleaf is a great company! Even to the extent that I purchased 535 shares. I would definitely recommend this dispensary!
Curaleaf Bellmawr is a medical cannabis dispensary in New Jersey, providing the very best in patient care. Questions Contact or visit Curaleaf today!
