Reviews of Zen Leaf Aurora
4.4 (10 reviews)

I picked up an order here, but allow me to say the customer care team service at the general number (618-900-0ZEN) is superb. I'm a new, recreational user with zero experience, and care team member Tisha recommended a couple of 1:1 products. The person in the Aurora store answered a few questions, as well. If you're at all intimidated--and it's easy to be if you don't have an idea of where to start--their phone support at the general number is excellent, if Tisha is any example of that.

You walk into this place and not only does it smell awesome ?, it's got a relaxed vibe going on. ? The staff were super helpful and friendly. ? I was like a kid in a candy store, I wanna try this, and this,oh, and that one!! ? I would most definitely go here again!! ? Prices are fairly competitive also!! ?

Great place, great staff! PLEASE NOTE: that this is recreational menu only (they obviously give a medical discount, but don’t have a menu for medical). Since it’s open for everyone all day, lines go by extremely fast (been here three times and I’ve never had to stand in a line or one longer than a few minutes). Staff is very friendly and make you feel really comfortable! Also, I 100% recommend their live resin cartridges, they don’t have those at the St. Charles branch.

My partner purchased 2 300mg disposable sour diesel rhythm cartridges from Zen Leaf Aurora, both of which were faulty less than 7 days after purchase. We followed the instructions from Zen Leaf Aurora regarding product replacement and in the first pen that was faulty, they gave us $35 in Rhythm only credit with the condition that the $25 tax would not be made up for in any way; which means we had to pay more tax on top of any new product we decided to use the $35 credit for. Our second pen’s battery then had issues where it was blinking less than 10 days after purchase with sufficient product left, and when we reached out Zen Leaf only offered a 10% discount on Rhythm only products. This is to advise people to AVOID purchasing any Rhythm product from Zen Leaf as they do not have consistency in how they handle their product replacement if they product is faulty. Disappointed with Rhythm’s product.

Great service and a great location. It’s very clean inside and the staff is extremely friendly and knowledgeable on their products. They had so many options, which you don’t see at all dispensaries. I was able to get exactly what I wanted and was in and out in about 5 minutes. A great dispensary!

I picked up an order here, but allow me to say the customer care team service at the general number (618-900-0ZEN) is superb. I'm a new, recreational user with zero experience, and care team member Tisha recommended a couple of 1:1 products. The person in the Aurora store answered a few questions, as well. If you're at all intimidated--and it's easy to be if you don't have an idea of where to start--their phone support at the general number is excellent, if Tisha is any example of that.

You walk into this place and not only does it smell awesome ?, it's got a relaxed vibe going on. ? The staff were super helpful and friendly. ? I was like a kid in a candy store, I wanna try this, and this,oh, and that one!! ? I would most definitely go here again!! ? Prices are fairly competitive also!! ?

Great place, great staff! PLEASE NOTE: that this is recreational menu only (they obviously give a medical discount, but don’t have a menu for medical). Since it’s open for everyone all day, lines go by extremely fast (been here three times and I’ve never had to stand in a line or one longer than a few minutes). Staff is very friendly and make you feel really comfortable! Also, I 100% recommend their live resin cartridges, they don’t have those at the St. Charles branch.

My partner purchased 2 300mg disposable sour diesel rhythm cartridges from Zen Leaf Aurora, both of which were faulty less than 7 days after purchase. We followed the instructions from Zen Leaf Aurora regarding product replacement and in the first pen that was faulty, they gave us $35 in Rhythm only credit with the condition that the $25 tax would not be made up for in any way; which means we had to pay more tax on top of any new product we decided to use the $35 credit for. Our second pen’s battery then had issues where it was blinking less than 10 days after purchase with sufficient product left, and when we reached out Zen Leaf only offered a 10% discount on Rhythm only products. This is to advise people to AVOID purchasing any Rhythm product from Zen Leaf as they do not have consistency in how they handle their product replacement if they product is faulty. Disappointed with Rhythm’s product.

Great service and a great location. It’s very clean inside and the staff is extremely friendly and knowledgeable on their products. They had so many options, which you don’t see at all dispensaries. I was able to get exactly what I wanted and was in and out in about 5 minutes. A great dispensary!