Beverly Alternative Relief
- 4.4 (122)
- 432 S. San Vicente Blvd. Suite #100, Los Angeles, California, 90048
- Sunday 9:00 am - 10:00 pm
- In-store purchases only
The store is really top notch products are 100% legit the service and prices are what's best imo they have a price range to meet any budget have gone back twice since my initial visit
Unfortunately this place is falling apart. Quality control is out the window. Flower being sold that was packaged a year ago, employees not knowing product whatsoever, and if I'm told over the phone that you guys have certain product I am going to expect to be able to buy it 10 minutes later when I enter the store. Do yourself a favor and avoid the ridiculous lines, do some product research on your own time and get your product elsewhere with a properly trained staff who actually care about the product they push and not which "pod flavor" tastes best.
First time coming here and honestly I can say I'm pretty impressed. Employees were welcoming, super quick check in, helpful and well educated on the products. I was super stoked knowing also that they are probably the only place that has baby jeeters which is fucking awesome. Alex's eyes literally lit up as I asked for them... cool vibes and we love them reasonable prices.
Horrible just horrible Staff is rude you wait forever and they rush you worst experience ever I walked out didn't even bother to make a purchase
Save time. Order online for pick- up. Skip the line. With that said. Your Biiig Batteries are ridden with design flaws. The wires that connect to the motherboard are basically suspending the battery (literally hanging). I had to purchase 3 batteries in the last 6 months. Their cope out shit Limited Warranty of a month is worthless. They really should be handing out these devices for free. Like if your CEO has a tiny amount of cerebral mass, they will understand that hanging the customer with a piece of garbage dispenser can only take you so far. I spend here monthly what some people pay for a shared rent in LA. I should not have to use this medium nor do my own research to find a reliable way to use YOUR product. You are fortunate your pods are mostly fire. Let's be real, sometimes one gets a shit pod that is mostly sulphur derivatives. Stop gouging us. Deliver outstanding products, that's what you built on. This having to continually to repurchase a battery is a deal breaker. I can't hit your product with a flawed dispenser that continually fails and breaks down. I have even in writing from your subpar support staff that the Battery is a hit and miss. This is not a rag on Stiiizy, more like a call to accountability. I wish to continue to foster our business relationship, but you will need to make a Battery that delivers. I have pods I can't use because I am not about to purchase another shit Battery. In closing, I will file a complaint, but I will need your help fellowship. If you have a Battery that has failed and Stiiizy has failed to address the issue, consider this: If a letter to the manager does not resolve the problem, you may want to file a complaint with the following: Department of Consumer Affairs. File a complaint online at dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you.Next I may use my Stiiizy money and seek Legal Counsel or even produce a better Battery than this POS Stiiizy Biiig. I am certain this may get their attention. Vty,A Caring Betrayed Customer. Fix your sh$t.
How do you expect to have customer coming back when you never answer your phone line and when you do it's loud as fuck and can't hear shit . I did an online order never got a confirmation now on my profile it says it was complete ? So why do that when I never picked it up and never got a confirma it was ready
A LA staple, must visit dispensary when in Downtown!California has one of the most elaborate marijuana markets in all of the world and getting a full immersive experience is a must when purchasing. Lots of options ranging from edibles, disposables, concentrates, cartridges and flower, and offering a variety of choices in price/quality/strain. The sheer amount of options to choose from can be overwhelming, but it is really nice to have when you know what youre looking for. The budtenders are always knowledgeable and are helpful at finding the right products for you if you are struggling/ are looking to try something new or different.The long line moves fast and it feels like you're in a mall when you first walk in the room with product.You have to try the real deal if you like cannabis and are in LA.
Man their shit is a rip off. I bought an eighth not gonna lie. It looked skimpy but I was like whatever maybe it's dense and it is 3.5. Nah they ripped me off! Good thing I have a scale at home. I weighed it twice and both times it came up to 3.39. What the fuck. It's already over priced and they still try to steal from you. Fuck this company. Never going back.
Unethical company in Pacheco. Bought flower and it had mold on it. One cannot tell it has mold because you are not allowed to inspect inside the store. The moment you walk out ... you just bought yourself MOLDY product and you cannot exchange it. It is faulty and they will not exchange for a usable product. This is the ONLY company I have ever dealt with that did not exchange moldy products. BUYER BEWARE!
Why is everyone always in bad mood. Y'allNeed to add some light colors to your uniforms. Black shirt make you guys act like y'all work at a cemetery!!! The girl scanning is the only one who smiles
I would give it 0 star if I could. Everyone rude and then when I tried my products they are so nasty I literally gave them away... Never Coming Back and all my 200k followers online won't either...
I used to love stiiizy up until last year 2020 June their service is basic there is always a LONG ass line and I purchased some wax today that had been packed in August 2020 it was crusty hard and dark smelled weird too. I know what butter looks like. And they didn't want to exchange it or give me my money back because it was "final sale" HORRIBLE I highly recommend Buddha Company tho :)
Great customer service. Offer curbside pick up place your order on line parking is super limited but they have attendants and security. Regardless of covid or not you will most likely have to wait in line outside I walked up to 4 people in line waited 4 mins when I came out the line was about 20 people deep. If you do curbside you can skip line and walk to counter. There's also a good truck posted up on curb in case you get hungry.
Visited for my first time on the evening before Thanksgiving day. I've only ever visited the SF Mission location, so I was surprised at how much bigger this storefront is. The interior has some awesome art, lights, and displays. The wait was longer than I anticipated. First, there's a line outside where they take your temperature before entering, then you wait in a second line where they check you in with your ID, then there is a third line you have to wait in once inside when waiting to be helped. They do enforce social distancing and masks, so I felt safe during my visit. Unfortunately, they didn't have first time patient deals at the time. Can't wait to go back!
really disappointed. I've been coming here for awhile now and haven't had problems, but I bought a live resin pod and it stopped working after about a week. I wasn't even half way through it but when I came to the store for an exchange or at least a discount on a new one they refused because it had been more than a week since purchasing. like, I understand people can take advantage but this is my first ever conplaint on an EXPENSIVE product. they lost a customer :/
this was my go to dispensary when i had my med card. the lines can seem intimidating but it tends to go by fairly quickly.customer service varies. when i first started going here, it was exceptional and honestly kept me coming back. throughout the years, it seems to have gone downhill but there are still some good people. i mainly shop here for their deals, they've got the best selection and their prices are unbeatable. it's still cash only so make sure to bring some change! they close pretty early, like around 9:20/9:30 PM so if you're planning on going late, it's better to visit earlier or the next day otherwise you'll be declined at the door. parking is tricky. sometimes you can snatch a great spot in their lot, other times it'll be so packed you have to drive around a bit to find a metered spot. overall it is a solid dispensary, absolutely worth a visit! the venue is so pretty, everyone is always impressed with how pretty the set up is inside.
2 stars for the rude female bud tenders. If it wasn't for them I'd give 4-5 stars.. I don't get it with these girls who think they can pull attitude for no reason. I'll make sure to give you ladies the same energy when I make all your pumpkin spice lattes lmaoo ;)
The line was ridiculously long but aside to that this place was very clean, organized, and professional. Make sure to take cash!
Super long lines. What a colossal waste of time for Average weed. Awful location, after jumpingover a few bums and waiting 40 min.... prices just as much as anywhere else. 20 people in line at 10:00 on Sunday who the F wants to wait for weed when you can get it anywhere now. Never coming again.
Overrated cheap ass weird expensive $69 3 1/2 gram eighth can't see the weed you're buying the girls are ugly and just over price
I placed my order at 6 Pm for 6 items. I placed it for curbside delivery on there website, and it said it would be ready at 8 pm.So I make my way on over there at 8 pm and the lady tells me it will be ready in 45 minutes and they usually call/text when it's ready. So I go back home for the time being expecting a phone call, I get no phone call or text. So at 9:30pm , I call them and ask them what's going ? The lady tells me she can't get in contact with the packaging team on the phone and that I can try to come into the store to place an order... and also they stop accepting people at 9:50. She proceeds to tell me the lines out the door, and basically I just wasted 4 hours of my time.
I had a great time visiting Stiiizy DTLA! The employees were sooo friendly even at 7am!! They were very safe during the Covid-19. I felt like it was very clean. They didn't have everything I needed of vapes pods out of the whole huge place! They didn't have the Engraving like it says on the website my husband took me there to celebrate and he asked for the engraving and the girl said oh no we don't do that, she said I don't think we have ever done that... I was bummed they didn't have the merchandise like the pod pillow or big stiiizy pillow. I was happy but I felt like I didn't get everything I wanted because they were out of several things. Great place to visit if your looking to take a road trip..
They still keep their 5 star rating. I'm not able to visit as often as I used to, but they're still consistent with the quality of their products and the quality of the experience visiting this location. They now offer a pickup service which is super convenient. Place your order online ahead of time and bypass the line! You'll still wait a little, but on average, I'm in and out in about 15 minutes when I use the pickup option.
Weird ass vibes from parking lot to bud tender. Bud tender was weird but not a cool weird but like a rude weird. Like boooooo, this is suppose to be a fun process, he couldn't even give me recommendations when I asked. Isn't that the point of you being there.Highlight was the sweet soul taking temps at the door and the security guard with the dreads.
Bought a biig battery that only lasted 2 months. On top of that I come to buy another and I get denied entrance because my military id is not scannable but up to date
The weight was not bad, even for LA the wait time was minimal. Friendly staff and very knowledgeable about the products. Lots of Murch, and lots of pics and pick potential's
I've been dropping $2k a month at stiiizy consistently. I went in today to fully restock my flower and concentrates. With only 2 people in line behind me I asked the security guard if I could wait for a specific bud tender than I knew was knowledgeable and had a great experience with. He rudely tells me no and that I need to go to whatever pod opens next. I purchased a pod and left. This is not the first bad experience I've had with service there. You guys are a business and continue to treat customers like you're doing them a favor. We can choose to give our money to any of the hundreds and hundreds of shops in our city. For the culture, yeah right. On to a better shop that appreciates their customers.Update: now I'm getting aggressive comments from Stiiizy burner accounts that say things to me then block me before I can respond. Rad.
Fo-Stiiizy!I popped in because my boss told me this was a clothing store I bought anything but clothing. However they do have a store line of clothing and accessories. I don't know if you are allowed to take photographs but it's a super cute and clean store.Staff was super friendly, no complaints.Product: They have a wide selection. Everyday they have a different special going on. New clients get 10% discount that can be saved for a later day. On the day I went they were all out of my fav pre rolls Parking: they have a free parking lot. Just remember Stoners go to the store, and sometimes don't know how to park. I would recommend to park outside or meters parking if you can't find a free one.
I barley come to Stiiizy but when I do come, I get blessed with budtenders that go above and beyond for me! Steve was so energetic and made sure I went home happy with the purchase specially since my order was wrong. He was great!
Love this place! My favorite weed shop in LA great budtenders and they always have good stuff. Last time we got some Frostine from CAM Private reserve...that was good stuff. I've been to other weed spots but prefer Stiiizy when I'm in LA
Very loud, cant hear what the people working there are saying. Way too much products to think clear enough to make up my mind. And to top it off they charge Taxes. No thanks, I'll just keep going to my local shops. This place is too hyped up. Nothing special here
Judy hooked it up!! Picked up some hash bullets and an 8th of true oh! Best dispo in Whittier!
Look, everything here I've ever gotten is great and the employees are nice. No complaints on that front. Im well aware this is the epicenter for weed vapes, but I just cannot take the lines and on 4/20 it was a nightmare. Stupidly I didn't just order in advance, but who knew, despite the "holiday" and it being 7am, we'd be waiting in line for 3.5 hours just to get in the front door, people were waiting overnight, I feel bad for them. I didn't leave until 10:15am. Considering the amount of employees you have, the relative size of the store and the complete disregard for Covid distancing (but there were mostly masks amongst the crowd but not all, and all employees masked up) I found the wait to be completely unacceptable. Sure, you don't know what the people are going to come in and buy or how long it will take, but we stood outside for three and a half hours. For diddlysquat really, as there wasn't much of a deal to be had that's out of the norm. But anytime I see a line there I make a U Turn and buy elsewhere now. I started to wait in another line on a different date after that fiasco and they wanted to Covid test everyone it seemed, as the line would come to a stop for each person to do a swab at a little table out front, nah, I had my vaccine, let me in. Then the next time I come the day after, no line, no swab, no table. I've seen lines since then but before 4/20 it never was like that in my experience. I will still continue to come here, as most times there is not much of a line at the time I come.
They changed their daily deals so don't come on the weekends for 20% and their employee treated me super weird he was soooo faded he asked me a couple times what my order was right after I told him like dude
There is security at the very first door to the building, then when you go though the second door, there are receptionists who were quite welcoming they jot down basic info off your I'd and tell you a little about what deals that have going on. They then walkie talkie you in as you walk through sliding doors that open to a hall where it then leads you to where the magic is. LolThe have a wide selection from flower, and wax, to pods, and edibles. The young lady helping me was super informative and made my first visit here pleasant.
I have a valid California ID! It has a crack in it!! A CRACK!! And I was not allowed to shop!! I have been to stiizy before.. I will for sure not spend another penny on their product nor will I be recommending anyone to any of there locations! And go ahead and give me some stupid response it won't fix me driving 35 miles to your store to spend over a hundred dollars to be denied !! If I was some kid with a broke a$$ ID then maybe I would understand but I am 34 year old person whom is obviously not under age!
Hospitality was unreal from the security all the way up to the bud tender. Came in right after a knee injury with crutches and the security hit each other up to help me through. I was ready to wait in line, but they got me right through both lines. It was my first time here and the cashier didn't have what I was looking for but she helped find something similar. Great job to the staff.
ATMs have communication error I told someone and they just shrugged at me. It's failed on 4 ppl next to me. Just cuz you make a shit load of money doesn't mean you shouldn't care
Use to like going here all the time.. they hardly ever answer the phone now and they don't have any deals like they use too.. although idk if that because of everything going on with the economy but regardless... just not willing to spend my hard earned money here anymore.
I love coming to the stiiizy store so far all the staff I've encountered have been awesome and give great recommendations! But today the bud tenders seemed to have GREAT CUSTOMER SERVICE A little more than normal . I had Celeste help me out in pod 4 she was a REALLY GREAT at helping me choose my selections. Also Amy stepped in and ALSO gave me great recommendations . Thank you two lady's very much! I would love to be helped by them again! Thanks for the great products stiiizy!
second timer here, love the atmosphere & my budtender noah i. was super patient & informative. he convinced me into buying a king louis XI cart because of the mango flavor, truth be told I don't like mangos though. but he's handsome so I trust his wisdom & it's a tasty cartridge so I can't complain, 10/10 on my purchase today! thanks stiiizy
In the dire age of "essential work", cannabis workers and users are relieved to have a way to consume their cannabis needs. Having no medicine available during a mandated lockdown will push many even casual users into a dysphoric mania that can only be relieved by that which is tantalizingly kept away from them. Luckily, Stiiizy is essential and is an incredible dispensary to make that quick stop. They provide delivery service through Blaze Delivery and have many companies of flower, concentrates, edibles, and CBD products to ease anyone's mind. The prices are reasonable. They even have quarters of budlets from Pacific Stone and Elyon Flower for 25 dollars. I bought one gem that is in my top five strains called Pink Picasso, available through Wonderbrett Company. I love it because it is an incredible sativa with an aptitude for keeping creative flow and connections alive. Also, the high doesn't make you groggy, but more hyper aware. I got it for 45 dollars an eighth. They have Connected, Alien Labs, and Stiiizy flower too. The atmosphere is much like a Euro club with a runway, amazing budtenders, and good parking.
This is one of my favorite dispensaries Everyone here knows their stuff n very friendly If I'm the area it's a must to stop in
IDE SUGGESTS CHECKING YOUR PRODUCT FOR DEFECTS IN THE PARKING LOTT !! I bought a big stiizy kit 9 days ago . And upon opening my product when I arrive home (2 hours away) . I take my it out the box and put my pod in and long behold the whole inner part with the battery attached effortlessly slipped out. So realizing it's a defected product I call right away and could not get through to any employee only the automated customer service which stated to bring any defected product back to stiizy for a replacement. I was able to finally have the time to take it back to be replaced . The employee told me that he couldn't do anything about it being that it's been EIGHT days and the return policy is SEVEN days . So apparently I was ONE DAY to late to get the product I was looking so forward to purchasing . Spoke with the head manager and he also refused . I was pretty much done at that point with stiizy. 40$ down the drain for me . . And a customer down the drain for stiizy .I guess some tape will have to do for now so I can at least finish my cartridge.
Literally bought a pod when I was about to leave next thing you know the pod wasn't in the bag haha and then they saying not our responsibility.. It's all good I ain't tripping just think it's funny that's all I would've done something to fix the situation. Management really seem unprofessional & a weird slack of vibe. Therefore it was my first time & will be last you been warned!
My first time visiting, went on 10/30/2020 and my visit was rather fun.Felt like a kid in a candy factory, lots to see and compare.My experience was rather rushed and dishonest.Was greeted and made me feel welcomed.They check your ID, you're inside within a few minutes and WOW just overwhelms you, this place is HUGE! Before going inside the girl checking people inside said I'll be receiving a 10% off my entire purchase but that wasn't the case.Things got sorted and waited in line, I mentioned the bud tender it's my first time and honestly I felt a little un-welcomed.Once I got sorted out with my items they said the 10% was voided due to having a "20% off Halloween special." I read no signs and my receipt showed no such thing but hey I guess that's how it is for us Noobies ay?Overall it was fun! Exciting new experience but I was hoping a bit more interaction and comfy feeling.Will i return? Yeah probably, I like Stiiizy, their products are a bang for your buck. #STIIIZYROCKS
A pleasant experience. Got parking as soon as we drove up. Checked in with ID. I don't like that in 2020 a place like this does not take debit cards. Cash only.The pens and weed we got were good. Purple punch. Was packed in April of 2019 so it was a little dry.The only thing I didn't like was our bud tender. I asked her for wax and she told me it was illegal. Um no it's not...Also asked if they had plants/seeds and she laughed at me and said that was Illegal for them to sell. Um again no. She also told my boyfriend not to talk while she was ringing us up because she messed up before and charged someone wrong. How? When u scan everything? Took a while for her to ring us up. She had to go through it like 3 times and found her mistakes. I'll go back and hopefully get a bud tender that is more knowledgable of laws and regulations.
Omg loved this shop. Looks soo nice, and the products are amazing and at a great price. Cheaper than at other dispensaries. Plus on the day I came In they had 20% off on batteries and cartridges. Walked out with 2 half gram stiiizy pods, battery kit and pen keychain for under $100 bucks. My budtender was also super sweet, patient, helpful answering all my questions as I couldn't make up my mind for a few min on which stiiizy pods to get. Line to check in process was also super quick, everyone Is in a great mood. Staff wearing cool face masks, and everyone practicing good social distancing. These pods will last me a while but I will be back once I run out. I already told all my friends about it and they came in and made a visit to the shop themselves.
Ordered a sweatsuit online. They sent me the incorrect size bottoms. Customer care will not respond to my emails or calls. I've called their parent company Shryne and no response from them. Called the store and Donna was very helpful trying to connect me with the right people but the store managers refused to get on the phone with me. I will be pulling up to the store today.
Pretty disappointed in this company. I usually go to calma in West Hollywood. I highly recommend that shop btw. Anyways I originally purchased the kush stiiizy pen it was decent for the price. The I purchased two of the grand daddy purp pens and had issues with both of them. I reached out to stiiizy via email on their website. I took pics even screen shot my bank account to prove I purchased their product. But because I didn't have the original receipt they would not do anything for me. I think it's kinda ludacris who keeps record of the marajuana products they purchase in the first place. At the very least they could have had me send in the defective device to see if in fact they could fix it. They offered nothing. After that experience I really recommend people to look elsewhere. When you purchase something you do it under the premise that the product is going to work. Especially with a large company like stiiizy. You shouldn't have to keep long records in the event their product doesn't work as a consumer we should be able to trust a company to do the right thing. If their products are defective or I am unhappy in which it works I should receive a new one or a credit for my next purchase. I highly do not recommend this company.
Love this place! Great deals! Cheap prices! Called today because I take transit. The receptionist that was working gave me the worse passive aggressive attitude when I asked if the downtown LA location was open and she straight up told me, "Well I'm answering the phone aren't I. " Girl. I'm not gonna show up taking the bus walking up to your store and it being closed. It takes not but 1 second to say we open thanks bye. PERIOD. Jesus.
They don't care about their customers, only about profit. They are not transparent about the quality of their products. Live resin pods taste burnt and aren't potent. Management is kind but completely unhelpful and ultimately don't care about pleasing the customer. I definitely will not be spending my hard earned money here, I'll spend it with KingPen instead. Better pricing and quality. Also when I went in today they were forcing people to stand 2 feet apart with about 49 people inside at a time. Totally unsafe.
All the employees are up to code for Covid they're very clean very fast all wearing masks and gloves. Destiny is very helpful. She showed me so many selections of what kind of strains I was trying to pick out. Very helpful and patient. I picked alien OG. Now one of my favorite places to go.
I've an old dog, around 90 in dog years. He has arthritis so I decided to give him some CBD/THC.Researched and found a reputable product (VET CBD) to try. Found the best price for it at Stiiizy (DTLA).Oh boy, have times have changed since I bought "dime bags" on dark streets. Getting into Stiizy was like going to a bank, a bank with a large deposit of weed! Through reception and security, entered this huge modern vault-like room with high ceilings. I'm welcomed down the center path roped by both sides. There, I waited, as I take in the dazzling sights of images, lights, colors, and products - all accompanied by blaring loud music. Comforting to see that they are taking precautions and following all of the necessary precautions with the Covid-19 pandemic. All of their employees wearing masks, gloves, some with a face shield over their mask.The place is full of customers for their essential needs ;-) Because there are plenty employees, at least 20, it's a very short wait, before an available one beckons me over. Elisa T. (at least that's the name on my receipt) who helped me was very patient with me. I wanted a second opinion of the product so she took time to go over the product with me....as well as something for my own pains ;-). She also found an employee that actually uses the product on his own dog to give me his insights. It's cash only (they have ATMs with a $2 fee for those that don't carry enough cash on hand.)Oh, give them a call to check for their daily special deals, as I didn't see it online. I believe their deals are for M-F. I went on a Monday when everything is suppose to be 15% off. However, apparently what I was buying is "already discounted so it's not including in the deal." Not really sure what the deal is for then. When I inquired about it, I couldn't understand because Elisa was talking through a mask and a face shield with the music blaring. I did care enough to ask her to repeat since it was the lowest price that I had found.If I could make only one suggestion, turn down the blaring music...cool and hip as it may be, it's hard to hear yourself talk, let alone your employees through their masks and face shields - main reason why I can't give it 5 stars.
Love the set up & the selection. However my bud tender talked waytoo much because he ended up giving me the wrong bud. I asked for Cake Batter and when we got home and opened up the bag, we come to find out we got "Gas House".... which we remembered was the one strain the bud tender kept mentioning for us to get because it was HIS favorite... low key annoyed with this because I spent about $40 for the strain we thought we got; but because he was distracted..he ended up putting the wrong item inside our bag...might come back again, but def not to the same guy. UPDATED REVEIW: SHOUTOUT TO KATRINA!!! She was dope af & chill server, definitely would return just for her! She was knowledgeable in the buds, informative, got me hooked up on sum gassssssss !! Such a sweetheart! So shoutout to you girl! Best tender I've had since I started going there.
Entering this establishment, it felt like I was Alice entering a funky, new age, wonderland that is known for their Vape pod product. There are deals practically everyday for different products. Covid situation it felt very sketchy to put soo many people in one room at one time, regardless on how giant it is. It really did feel like I was about to enter a roller coaster. There is decent amount of parking. One thing for sure is that you can get your personal Stiiizy engraved on-site, which is pretty cool! Budtenders are professional. Solid 4 stars!
Waste of my fucking time ordering online with weedmaps. I always come when I receive the "Your order is ready text" I go to the store and it's never fucking ready. The receptionist are always lost and don't know shit. All they ever say is "something happened to your order" or "someone took it". Like okay what the fuck do you not have your eyes on the "pickup" station. How hard is it to put 2 half gram cartridges in a stiiizy bag and zip it up?
Stopped by here for the first time not what I expected for all the hype first the girl was not helpful with questions about products considering she works there and I would expected her to answer questions. ( not answer well we just have things this way cause people will come not matter what) No real deals everything they say is on sale example buy 5 for $200 the tax is included in the " special sale" on Tuesday pricing so they of course aren't letting stuff go for any real deals big disappointment that the Taxes here are placed on medical patience so they pretty much are exactly the setup as MedMen I would just stick to my regular place on 7th Street much better customer service and first time patients are taken care of there no hidden fees...
Horrible customer service, I called explaining that I'm coming from La puente and that I have a cartridge (full gram ) that's not working but I've already smoked half, the girl on the phone said that's fine we'll exchange as long as you have the receipt, tell me why I drove all the way to downtown La from La puente only to tell mr they can't exchange it. I'm pissed you had me waste gas and time even after I called to make sure! I would have taken a half gram as exchange but no that's not an option because I bought a full gram , really fuck you Stiiizy customer service
First time here and I must say, WOW! They do a great job . The whole process was fun and easy. The selection was insane and staff was super knowledgeable and friendly. If you're going to spend upwards of 100$ on cannabis products this is the place to do it! They have rewards system. Aesethiscs were 10/10, high ceilings, lots of art, very well lit. This is the future of Cannabis ladies and gentlemen. Don't forget to tip!!
The customer service sure has gone down. Just got helped by "BiancaG" , she was rude and impatient when I asked questions about the availability on product . Not the way i expected to be be treated as a paying customer at all but I guess bitches have their days
So went to this place for first time and they said koo 20%off for first time .. then the bud tender said the whole store was 20 off .. so he started off confusing me !!! Next he was not helpful at all the kid brought 4 different pre rolls talked about each only to find out two were the same so all he said was bull$h!t then I picked out 2 of the 4 he showed me and when I got home he gave me 2 of the same ones he lied about and most def not The one I picked !!!! Extremely terrible service and so confusing .. just know y'all won't catch me a$$ there again.
beware!!! i thought stizzzy was a dispensary not a court house. if u wanna get judged by a bunch of mean girls then this is your place. they wouldnt scan my brothers id because he wasnt up to there standards. jus because my brother has tattoos and looks like a gangster doesn't mean he should be turned away. thats profiling. so we went to jungle boys dispensary, they scanned his card no hassle and got right in! way better vibes than stizzzy.
Place is Ok. they Don't Really Carry Any of the Exotic lines like GL420 Diamonds or 5Carat Diamonds. Most of the Stuff here is for Beginner Smokers Really. the Budtender told Me they Were Going to Get Some 5Carats Premiums and Once they do then this Will be a Good Shop!
I drive 2 hours to this store at least twice a month, if that doesn't tell you something. Have been here quite a few times and always have a good experience. I'm that annoying person who likes to know everything and they are so patient with me. The manager Jason was especially helpful in a recent unfortunate situation regarding a mistake on my part. Please bring one to bakersfield so I can give you my moneys more frequently
Millennial city !!!! Anyways... took My old ass to get some pods. Huge selection of everything and everything. A bit overwhelming. Cool experience to go and have just to say you've been here. Cool merch and tons of pod selection. Daily deals. I'd go back for sure. Parking sucks the later you go. The earlier the better. But the full experience is best at night.
Amazing Spot,Our Budtender Megan is the greatest has knowledge of products and does great upsale.Megan over and beyond for patients Ty Megan. Oh ya the medicine is great too!!!
Love it here! I don't go anywhere else and all the bud tenders are dope af. Just wished they had a little more variety in tree, but aside from that fav shop!
Picked up Biiit sour straws. The are old and stale! And extremely hard. The sugar is a yellow in color! Very disappointing cause I love coming here! Wont be purchasing these ever again!
Love this place so much!! All the staff is so friendly and it's dog friendly so I always bring my dog and the staff loves her!! They will answer any questions you have. Laura helped me last visit and I was with a friend so I wanted to get a pre roll and she informed me on what kind they had and the price values. Never a disappointment:) oh and the location is perfect right off and on the freeway before downtown!
Age discrimination at its finest. Hire a upper management employee who put all protocols in place and let them go for no reason other than to use them for their knowledge!! Please do not support a company that is obviously discriminatory!! Please support those that are about inclusion!!!!!!
Went here last weekend wow what great choices, nice and clean and super customer service
Check your bag as soon as you walk out!!! I bought a pod and a pre roll. Got home opened the sealed bag they give you and only had the pre roll. So somebody is scamming there in a way that the cameras wouldn't really catch. Can't really complain to them because who is gonna believe me but that's what happened. I mean they hand you a black sealed bag. You get home open it up and surprise missing product. Too bad because I loved the place.
I walked in here and I was so amazed it look like I walked into a Macy's, the staff is friendly and reasonable prices and lots of great flavors
Great place to get your greens, budtenders are always fantastic. Please make sure you tip them well, they're working hard during a pandemic to get you what you need.However, they're not as committed to Black Lives Matter as they say they are on social media. The indoor security guard has a thin blue line flag patch on his vest today. Kinda lame that management would allow that considering everything going on.
First time here was today shit looks super dope inside quick in and out only needed a battery but since i was already in there i said why not..
This place sucks. 40 min on hold. They obviously don't care about customers who need medicine
As A Stiiizy aficionado it was my surprise to find a retail store that had what I was looking for.My accomplice + I decided to plan out a visit. I'd like to start off with the exterior of the store. Not only was it extremely attracting but it did not prepare me for the wonders that are inside the actual store. You walk in through these beautiful glass doors that seem holy like (gates of heaven). Security guards did not seem intimidating at all but more friendly. Which I enjoy. I hate to go into establishments + feel bombarded. Not at STIIIZY.After the security welcoming us in. We walked into a room where a kind gal took our identification cards. We so pleasantly told us about referring specials, points + weekly specials. Quickly after that the sliding door opened. For a slight second I panicked + imagined myself on Star Trek. Believe me you, that Star Trek feel did not fade. We walked through this hall of lights into the store. From my observation, there are a few counters. To better supply service for when the store has rushes I assume. Which is smart! Let me add that everyone at the team in stiiizy world is epic. Top 3 quality, service + presentation. Quality of stiiizy products is A1. I don't mind the moderate pricing. The service from everyone. The security, the gal at the front + Priscilla! Don't let me forget about our exquisite attendee. She was knowledgeable, fast + friendly. I didn't feel rushed. It was an experience that i could not forget. She made us laugh + had us leaving with excitement to come back. We now have a go to girl.Presentation, the exterior, the interior, the Star Trek-alien v predator-avatar feel of EVERYTHING. 5 for you glen coco. I recommend 100% + will continue to support + spread good word about Stiiizy.
Was our first time at stizzy & Vanessa was so kind & gave us so much info & help love the product also
I want to give a shout out to the server by the name Sky. He was so knowledgeable, professional and great customer service. I have 17 plus years in customer service and believe me. It's very rare when I give a 5 star.
Stiizy is the place to be ..... It's so cool inside plus you get great deals! there is a limit to the amount of products you can by. On tuesday there are deals on the carts, we call it Stiizy tuesday. Their products are amazing
Honestly, the best dispensary in LA. Hands down. Top quality product, people who actually care and are familiar with the product and solid price points. GO ASK FOR JOSH. Top tier sales rep who is knowledgeable & also understand what you're looking for and what he can provide you with based on current inventory. WAY better than Medmen.
Just came back from purchasing some dope items!!! Let me tell everyone!! Y'all gotta go n check it out! Dope vibes! And a lot of goodies to get!! STAY STIIIZY
The security here does not think things through before acting. It seems like a small thing, but when your first experience at an establishment is someone telling you that you parked your scooter wrong, and in order to have the pleasure of giving them your business, you must not park anywhere on their property, e.g. 250ft away it's a deal breaker it forced me to change my evening plan on principal. This after riding by a security guard that said nothing at the front gate too. The right thing to do would have been to say that maybe next time, can you park outside the premise. I won't be coming back. There are many other dispensaries that want my business and aren't asking me to undo something harmless that's already been done. These guys only accomplished losing money from a local.
First of all , the store is so beautiful it's like an art museum inside . I was in awe. The high ceiling makes it feel so spacious . Picked up some pre rolls and vapes. Everything was top quality . I loveeee the pink vape, the color is so cute and beautiful ! & they look like juuls , makes it very discreet ! They hit pretty hard. You also get 10% off for your first time
Came here with a friend... the place looks huge on the outside but there is just a medium sized section for service and guests. I will say though that this place is an experience. They have colorful sliding glass doors that you walk thru, and on the other side bright lights that lead you to the green. Once inside it looks like they have a vast selection of leaves but once you take a closer look, you see that they have the same exact product on both sides.Our tender was very knowledgeable and gave my friend some good recommendations. She also recommended some good CBD items for pain.4 stars for their slow computers/card reader. We needed a purchase to be refunded and it took forever.
I've been to the store a few times pre pandemic but today was my first time going again. Usually I enter the parking lot and get told where to park and I'm in and out of the store super fast and easy but today I didn't even go inside because when I got there the parking attendant was standing around doing nothing and let too many cars into the lot after it was already completely full so I was stuck. Couldn't turn around, couldn't park, couldn't leave. I don't understand the point of hiring someone to just stand there but I guess? After I finally got to the point where I could leave I still saw him letting people in too. There's better dispensaries with better parking and better employees, do not recommend
The store itself is sick but I won't be returning. My husband and I always go to Connected in Bellflower and we love it because the people are great, what you see is what you get when it comes to the price, they are pretty good at keeping up with stock but stiiizy keeps getting backed up on them. We thought since it's 20% off at the actual stiiizy store maybe it will be worth it to drive out once a week and stock up for that week and possibly make a thing of it since I live in Whittier and have no reason to be in LA but I thought it might be worth it. I was verY wrong. Gisele- Treated us like we were a waste of her time, she made some bullshit up about not having a certain pod and didn't attempt to find out if anyone else had it or not. She was very short and rude in the way she talked to us. I called back to speak to a manager and ask if I was charge correctly because on weedmaps it said their pods were $25 (which is how much it is at Connected) and I bought 5 of them. Paid $115 for $125 of pods when they were 20% off. First Phone Call- I talked to the first girl on the phone and she was very hostile when I asked to speak to the manager. She first asked me several times why I wanted to tAlk to the manager until I finally told hEr I believed I was over charged and she said "oh the managers are not in right now." So which I replied "so now that I told you what I wanted to speak to the managers about they aren't there?" She said "they are busy, they have meetings and things to do" (really, stiiizy?) She than kept telling me "it was policy" I asked her to read this policy, that she keeps waving in my face, to me and her response was "if you have a problem you can come down to the store and tell me in person" that sounded like a threat to me. My husband is a witness to what she said over the phone. I asked her for her name and she lost her mind and hung up on me.Second Call: I called back the girl that answered second took a different approach and pretended to help me but... you bullshitted me, "sweetie". She was way more in control and better with her words of manipulation than the other girl was lol so I'll give it to her. It didn't work though, I just hung up at that point.Real classy, stiiizy. I can see you have clearly got some real winners working for you with your brand of professionals. I'll stick with anyone else and that's a shame.
Amazing flowers and products I will deff be back there money is worth being spent here! You will not be disappointed and the store is clean and organized as well.
This medical dispensary will not let you down! Not only are all of their products 100% amazing but the people are nothing but good vibes and informational. And they are an essential business during these trying times that goes out of their way to keep their patients safe. Follow them @stiiizy on all socials. And follow us on YouTube to have access to short and to the point videos about their products. #DoGoodBeGoodyoutube.com/channel/UCX7…***please don't forget to tip your bud tenders! The ladies are super knowledgeable and if your gonna tip your food take out or at Starbucks then why wouldn't you tip the ladies that are helping make your day a little brighter.
Their rent a cops in the parking lot are ridiculous! Learn how to feel a parking lot, it's not about squeezing cars together so no one can open their damn doors!
Bud rot weed with ammonia smell lol. Tried to return and they want to charge me money lmao. So I have to pay twice? Hmmm shady tactic to try and pass off their shitty weed. The other 2 eights were decent but still brown from oxidation. Who knows how long they had these packs.
Love everything about this place. Very well organized and the staff are knowledgeable. Will be back for a second time.
Amazing store. Amazing products. Legit. The biits are gummies and they are delicious and help a sister sleep. My favorite flavors are watermelon and sour apple. They have many flavors though . I think they have something for everyone, depending on your preference. Flower, wax, vape, edibles, clothes, and grinders etc...Me gusta
This place is awesome , super fancy , super clean, they got security guards everywhere , great prices . The employees are always chilled and have an awesome attitude , here they don't make you feel weird. Dear stiizy please post your daily deals on you Instagram, I know the deals vary daily and some deals are not on that chart you guys have up on the screens. I always call before I go just to make sure what I want is on sale, if it's not then I don't go. Please post the deals on your page.
Jonathan the bud tender was rude. Like he didn't want to be at work and didn't want to help. Stay at home if that's the case.
Awesome fucken products and prices !!! But customer service.... damn its the worst... they offer curbside pickup but do they really? Everytime, every weekend its a problem here, I always put CURBSIDEEE PICKUPPP in description of my order with the color and model of my car so i can make it easier but NO they always make me go tf inside bc whoever is responsible to do the online orders ( slow ass ) doesn't mention it to the receptionist in front ( other slow girls ), then they say call the store... * me calling store * they give me attitude saying why im calling the store if orders have to be online blah blah blah... i call the damn store to check on flavor availability girllll since i get a text everytime as well saying there out of that product.... and they still get upset for asking lol..... thanks to security who encouraged me to post this review bc he said this happens all the time. So read the SPECIFICATION NOTES and learn to give out change bc the chick whos usually there for Online orders always gives me more $$
After reading all these reviewed I decided Ill try em a visit let's see how bad it is...Maybe because it was during the beginning of COVID and got long lines and rushed Budtenders BUUUT when I got there it was 10:30am low-key expecting it to be a long line in the parking lot ... nope I walked right it ... walked up the cool Lady with the iPad ready to scan my ID ..she put me in the system she was super chill and friendly ...No I am not a BOT I am your local LB 420 smoker I really wanted to see if it was that bad ... and mainly for a big red stiiizy battery... continuing... She told me I could use my phone inside and for the weekly deals and I walked up in inside and It was beautiful inside and I would say lots of budtenders in like pairs of two all having Conversation all good vibes I walked all the way down got rung up by a chill Guy ..He got me my big red stiiizy and my full blue dream and a gold Battery and not bad not bad ... and walked out and had some hot dogs with bacon... I had a good experience I'll be coming back i don't what these other reviews were talking about ...alr peace ..
Good news is they got better at managing pickup orders so it was a super quick and easy process! Bad news is they sold me some BOOF, why are you guys still pushing product from October 2019??? That's not only unhealthy but just morally wrong. I'd give 0 stars if possible.
Love this place but Sometimes I feel rushed here. This one budtender gave me another stiiizy reusable bag and I think she saw the other one I already had in my hand, I hope she gave me credit for bringing my bag still. But please let me take my time and browse selection! I'm spending my good money here and I'm a loyal customer. Please and Thank You #staystiiizy
Poor customer service. I've always been a fan of the brand, but this specific store was a let down. I purchased A product & 30 minutes later returned to store, for an exchange since I wasn't happy with it. Before going in I called & the receptionist said to come in " well work something out." After taking a 40 minute drive back to downtown, I was told they couldn't help me. It was rip off, and waste of my time!
This was my first time visiting the store and I was completely lost on how to choose items for myself and a friend especially with COVID-19 protocols. I was helped by DeAnne and all my worries immediately went away due to how quick and efficient she was while helping me out. DeAnne was very knowledgeable and informative on the products I asked about including recommendations, patient with me when I stopped by the ATM twice and maintained a warm and friendly attitude through our whole interaction. Associates like DeAnne are what will keep me as a customer and I will gladly recommend this store to others thanks to the shopping experience I had with her.
1st timer here! Never smoked weed, never been to a dispensary, etc.I went in clueless and left so EDUCATED!!! Daniela (Dani) was my budtender and she was so genuine, caring, funny and most importantly educational. She really knows her stuff and wanted me to fully understand everything I asked. She recommended similar products and even new ones! Love love love Dani! Great experience for a weed virgin. Definetly will be back and hope to see Dani again
Went there about a week ago the girl that helped me was totally unprofessional and rude. She called me annoying in front of me and her manager because I wanted to use my credit that I had. On top of that she argued with me because I told her she didn't give me back correct change and resulted in me losing 20 bucks. I love the stiiizy products and what they sell but with people like that makes me not want to go back. If stiiizy is reading this and want to reach out to me I know time date and pod so you can track down the rep if you don't Im good either way as I'll be sticking to local shops and save the trip to la
So my last visit to Stiiizy was great Maria helped us and her customer service skills are awesome she explained everything in detail and was just a great person. I really wanted to leave a yelp review and got sidetracked. However todays visit to Stiiizy we got lucky once again and got her as our tender she went above and beyond. Thanks Maria you're awesome love. Hope to see u next time.
I love stiiizy there products are so good and their weed products and their prerolls are good.
This place was hella well organized very helpful! And I love the variety they have there! 10/10 shout out Leslie! Supper helpful best experience at a shop ever!
F*ck this place and a lazy manager called Silvia. Drive down from Pomona every time to make a trip to "Stiiizy" for flower and pods. Today I bought a 1/8th and was short 1.5. I never weigh my product when I get home because I trust the store stiiizy stands behind legit COMPANIES . Called to let them know what was going on and they didn't seem to care , lost one good loyal customer today ! Screw this place. All they care is about money not patients.
They never answer their phones, forget calling them or ordering online, it's a hassle. Lines tend to be long, but they go by fast. I've gotten 2 budtenders before that didn't have knowledge of their own products. Come on stiiizy, get off the clouds and listen to your customers!
I come once a week and love it!! Try the Wyld gummy edibles it you like edibles....the indica ones knock me out and I have the worst insomnia...like not even sleeping pills work for me. Also their Stiiizy pens/batteries (whatever they call them) are the best. I've put one through the washer on accident and it still works!!! They're sleek and instead of screwing in the pods are magnetic so super easy to switch out stativa for indica or just to switch up for variety! Even when there's a line it moves quickly and the space itself is impressive. Prices are fair and the daily deals are very good.
Last week I Had a wonderful experience with the budtender named Carlos. He was everything that my husband and I were looking for. He was extremely knowledgeable on all of the products that they had. He also worked with our budget and found us some fire flower based on what we wanted to pay!! We are headed back there now. See you soon Carlos!
Don't use the atm in the Stiiizy store, I checked my bank and more cash had been withdrawn with my account through out the day than I had originally withdrawn plus the atm withdraw fee was tripled because money kept being taken from my account. Overall it's cool on the inside, just bring your own cash beforehand.
Stiiizy is the shit. I love their product and staff. Cant believe they're finally open.Try out their LIIILs or new flower line called LIIIT. Hands down the baddest shop in Cali.
Honestly? Buying straight from the source without the added extra tax is what brought me in. Fast fwd to actually stepping in and it's a whole vibe. Clean and fast and never any issues with their products...slowly covering my family and friends to ditch their shops and come straight here! Always friendly ppl working.
Absolutely love the convenience of this product. We're here for the grand opening. Looking forward to all the new products and access this new retail location has to offer.
Probably the best prices on pod refills... some shops charge 5 or 10 dollars more.. most of the time they are fake. Get the real deal. The line is sometimes long but it's worth it.. the inside is huge.. nice and clean its a dope experience.
Very cool shop retail, looks very nice, a lot of artwork, probably the nicest dispensary I've been to. People were very nice and friendly. Aa per the quality of the product, I'm not an expert on that so I cant give an opinion there
Im kinglorenzob from Pasadena second time there She gets the best education about the product she's kinda and entertaining quick fast pace multitasker top-shelf bartender Stiiizy chose right woman five stars in my book
I'm going to tell everyone upfront: Do NOT buy the cheap $7 pre-rolls! I went to light up and while lighting it, I blew out all of the fucking weed onto the ground because it was rolled VERY loosely. They also told me that I couldn't use a credit card to pay for the $60 worth of shit that I purchased, so I'm giving this place a solid 1 star...The other star is for the customer service show that the hot ladies at the check-in desk put on which was phoney as hell, yet cute AF.
Terrible service. The "manager" was nice enough until I'm leaving and I check my receipt and she charged me the wrong vape. Twice as much money and she couldn't refund me ! I really wasn't interested in store credit because I live so far away. She couldn't do anything really to fix it. Terrible policy for a mistake she made ! Never coming back.
I was in the LA area and decided to give STIIZY dispensary a try. My boyfriend and I were looking for an edible for my dad (he is a cancer patient) who is experiencing multiple side effects due to his treatment. It is a really nice facility to start off. Our Budtender was Karina. She was super nice and knowledgeable and made our experience that much more pleasant. I came home and my dad being a first timer I started him with one square of the Punch Milk Chocolate 10mg edible. It has definitely made a difference for him. Lastly they have small discounts on certain days so when I'm in the LA area again I'll definitely stop by again.
I have been a stiiizy user for about a year now and i have never had any issues until my last visit. I always buy a 1 gram pod but this last time i went the pod only lasted me a week compared to it usually lasting me at least a month. I smoked it the same amount i always do so it obviously isn't me. I was very disappointed and shocked. Mind you, i don't live in LA so i travel to this specific store just to get a pod and for it to only last me a week was very disappointing. Overall though I deeply love the stiiizy products but i had to share this experience.
THE PORTABLES ARE GOOD QUALITY BUT WILL STOP WORKING AFTER 1-5 DAYS AND THEY WONT GIVE YOU A REFUND.really liked the service from the front desk and the bud tenders- it's always great when they wanna sell you something, but of course when there's an issue you can't expect these companies to act right. 2 weeks ago I got a disposable but within a week of there was 25% oil left and it wouldn't work. When I called and spoke with someone upfront they immediately told me that without a receipt I could not do anything in terms of a refund or even partial refund. I asked to speak with a manager and the manager said that if I bring it in she could give me 5% off and a five dollar credit. In order to get the 5% off I had to return the old one with 25% oil in it. I then paid almost full price minus 5 dollars for a new one. Within one day the battery was dead and once again there was still plenty of hits left. Of course they won't do anything to honor the integrity of their product. Don't buy the portables, you'll get ripped off when they stop working and they won't do anything to help you. Total ripoff. And when you go in with an vs being there to buy something, you get an attitude and the professionalism is out the window. This has left a bad taste in my mouth for the whole brand and thankfully I can spread the word through social media. Business 101 Stiizy- It would actually be MOST cost effective to take care of your customers (especially the ones who come in regularly and buy your crap), than to keep selling crap disposables and screwing them over because you are losing money when people read reviews like this and when people spread the word not to buy your faulty products. If you were proud of your brand you'd say sorry and make it right. Idiots. Smdh..
Selling dry flower that immediately crushes into dust, when asked for simply a fair exchange, claimed that it is against the law to do so, when a recreational dispensary actually is very much allowed by law to do so, but has to pay applicable taxes. Playing down on intelligence of customers is really tacky policy. Overall inexcusable customer service, lol had the nerve to tell me well you saw it before you bought it.. haha can't tell if a product is dry by look. if you want to shop in this type of environment go to Medmen downtown. Don't like either place but at the same price point, at lease they will stand by there products. Left a terrible taste in my mouth, not worth a visit.
Giving this place 5 stars just because I love stiiizy and the place was amazing inside and there's a lot of stuff to chose from, not just stiiizy products. I also love knowing I'm getting products that are legit stiiizy brand because there's so many fakes out there. It's a little more pricey here but it's way better than possibly buying a fake cart that might potentially kill you. Sorry Stiiizy but.....I do want to give my experience from the grand opening though. I got there about 5am and I counted that I was about 20th in line so I knew I was getting a bong. 11am rolls around and I see a group of people rush to the front of the line, mind you security had said no one can leave the line and re-enter and I also knew I was 20th in line. I also see a group that was right behind us walk to the front of the line and now I'm about 50th in line now??? I know there was a lot going on that day but no security stopped all these people from cutting. And then there's even more, this dirtyblonde haired lady grabs her friend from outside and tells him "shh just tell them you're with media" and the guy goes "I don't know what that means but okay!" And they laugh and he just walks in and cuts everyone. And then there's more!! A group of these girls just walk right to the front and try to cut but someone stopped them thankfully but they didn't go to the back of the line, they just went into the middle part! So a lot of people who were originally the first 100 to get the bong or rig now didn't get it because so many people were aloud to cut or there friends just snuck them in. Stiiizys awesome but that day was just too understaffed with security or something.
These people don't take debit cards in 2019 and want you to have cash only or use their ATM well I might as will go to the Hood store! Their ATM is not working and they want you to download an app just to pay them called hypur some BS that no one has ever heard THAT CANT VERIFY ME I have walked all the way here only not to be able to complete my purchase because this big ass corporation is ON SOME bullshit I will continue to do as I have already have and continue to support the good stores!! It's a solid no for me!
loveeeee it heree! especially Jessica, she was super helpful this morning and made it so easy especially since I forgot to order an item, she made sure I was all taken care of :)
I love this place. Super secure, everyone is friendly and knowledgeable on all their products. It's cash only (they have an atm by the entrance) also they offer special discounts depending on the day you go.
I'm kind of disappointed. I go to Stiizy at least once every 2 weeks. Today, I ordered 6 items and was told the price of $135 over the phone. Yet, when I got to the store, it was changed to $191. Online orders are so convenient because I am always told the exact price over the phone and asked if I need change. Hopefully this can be explained?
Awesome experience over all. Great selection & Stiizy pods are super convenient. Super welcoming & professional, lots of selection. Very friendly staff & plenty of parking!
I'm giving a one star on the service not the product. The lady that was assisted us today acted as if we were annoying here, that she didn't want to be at work today. She was wearing a pink mask with brown tattoo on eyebrows. Probably lost them from stressing about helping customers. Her "B!+€h" like behavior did not provide a great buying experience. I'm not asking her to kiss the customers a$$, just be assistive in a good mood, you are representing stiiizy after all.
i'm just upset because i spent $300+ at this location and the f**ing budtender sells me weed that was packaged 4 months ago??!! why are you selling wack ass dry ass weed from 4 months ago!!!!???? never again going here
This dispensary is the weed equivalent of TAO in Hollywood, the Bungalow in Santa Monica or the Standard Rooftop on the weekend. If you live in LA...you know what I mean.
The choice of flower is sufficient and varied. I definitely enjoyed my time today at Stiiizy. Not only did the deals differ it's store from other dispensaries but their bud tenders are knowledgeable not to mention gorgeous, specifically Brittany R. She is unbelievable, knowledge on bud, great recommendations, fantastic customer service, positive stature, and accommodating. You can definitely tell she loves her job and that made my visit fantastic. As shown in photos my selection varied from my gorgeous bud tender recommendations.
Honestly, don't go. I went thinking they're gonna be in stock , I asked for live resin all they had is full grams, then asked for CDT... sameThing she said only full grams. I was forced to buy the last .5G of Lemon Cookies which is nasty (my last choice) and a SATIVA haze for my CDT (I am an Indica guy this was all they had smh ) Wtf why be the flagship store when other shops are more in stock. I drove right to connected cannabis where the prices are the same and they have More selection. All it is is a fancy name brand shop with cute girls in there... that's it other than that save urself the trip n buy stiiizy products from an authorized retailer. I drove from Long Beach and bought nothing, also I tried calling in advance to see if they had what I wanted in stock but they never answer calls, tip for management : hire one person JUST FOR CALLS with all the money you make from overpricing cannabis. Also note to the person who wants to respond to this : I HAVE NO WAY OF REPLYING SO SAVE UR BREATHE I AINT READING UR REPLY #StopCorporatizingWeed
We decided to stop in after reading the article in the Hollywood Reporter. It is kinda downtown kinda in the arts district but does have parking! Nice staff really nice space! It was not exactly what I thought it would be. It reminded me of a set from Woody Allen's "Sleeper". We enjoyed our time but the really nice woman who waited on us didn't know how to make change. I would tell people to check it out.
The place is very nice and clean. The workers are very friendly. However I bought a pod gram size, and i refilled the pod but the full gram did not fit into the pod. Meaning Stiiizy pods are not grams but sold as grams. I'm wondering if we're getting jacked.
Easy to find and plenty of parking! Wide range of quality products from edibles, flower, carts, to balms.The chick that helped me (forgot her name, tossed my receipt) was very knowledgeable and friendly. She was patient with me and made sure i got all my needs taken care of.I walked out with some kanha gummies and stiiizy hg cart to get my week started right.
I have made 3 purchases on their website Stiiizy.com and have recieved 2 defective batteries, someone else's order and 2 months of b.s. with no customer service at all. I had to contest one online purchase through my bank, and it now appears I will need to contest the other 2 as well. 1 fraud count was apparently not enough for Stiiizy, they want 3 . Terrible service, janky products. I will be seeking a full refund and purchasing a different brand in the future. The bank will be sure to take action after all this. Forget stiiizy, they aren't worth it.
Everyone here was so darn sweet! I absolutely love this place. They were so personable! Good vibes. Good music. Good people. Brenda at the front desk was awesome too. I was a little disappointed because they said that there was 20% for our first time buyer discount but they only did 10%I still think they're cool though
Banana pie live resin is lit . Over the phone pick up is helpful . Line is long . Fuzzies 3 pack wedding crashes are lit .
Stiiizy is the best place to find your needs' the people are super friendly and helpful ! They have the best deals & specials . Always such good vibes here !
Hand Down this location is amazing!!! The min you walk in you're well greeted by the staff!! Customer service reps are super friendly and helpful!!! Amazing products! Must check them out! STAY STIIIZY
I love stiiizy !! Straight frm New Jersey . I was lucky enough to be in Los Angeles during the grand opening. I got all my freebies that I was promised and more. I'll be back in LA next year, can't wait to see what new pods they have out by then.
Ronny, the head of security, is nothing short of AMAZING. After having ridden my electric board a ways to get here, I was uncomfortable leaving it up front. Ronny was nice enough to let me enter the facility, board in hand, as a one-time courtesy. Very much appreciated, good sir. You're a true gentleman. Will be back soon!
I come here almost constantly i live 3 mins away. Ive always had ok experiences but the staff almost always disappoint me. They're either too high or chit chatting with other workers that they dont pay attention. Many times my orders have gotten mixed up or i got charged extra on items i did not recieve. When i contacted the store they said theyll have a manager contact me the day of but never did so i went in days later where i was told i could not get my money back but credit, i was obviously upset and when i told the budtender what they said in the front. She went to tell the worker who had messed up my order and they took a long time n got money from the back. I went in recently to go pick up an order ( i used to think the set up back then was bad. Now its worse) and when i nicely told the cashier if she can repeat what she said ( i have a hearing impairment) another cashier came up while clapping her hands being extremely rude. I work in costumer service and i know its hard but stiiizy need to hire qualified employees not girls that are just pretty cause usually those are the gals who rolls their eyes when u ask if u can get another item. I never wrote a bad review anywhere but i had enough with the service provided here.
Booooooomb. Stopped before rolling Loud & the budtenders were so helpful in educating & telling me what I should get based on what I was looking for in my experience 10/10 would go back.
This shop is amazing overall! The crew they have is always so helpful and welcoming!! I would definitely consider visiting them if you're 21+!! Not to mention their deals and shit is fire!!!!!
Today I went to check out the retails store and it was fun experience. Everyone in the store is very friendly. My bud tender is very knowledgeable about her product. Her name is Ashley V. and you guys should look her up. Everydays have different discounts.
I was born and raised in Bernal Heights neighborhood and I've been all over the city and I came back to my original boss bought original bar spot and best dispo and they got very helpful employees
Came in today as a FTP just to find out the bud tender be taught too thanks Karla for the dope experience
My first time there was so cool ! Jazmin & Jae were so dope ! Very friendly & made it easy for us to shop & get what we wanted definitely going back & looking for them when i go ! Thank you guys !
Came to for a cartridge and edible, was not disappointed, the tender Evelyn y. Was very helpful!
This is what all dispensaries should strive to be. Stiiizy retail store is changing the game. They have every flavor in pods a new line of flower and edibles and the daily deals you can't beat definitely will be returning soon!
Large selection, though you want to make sure to get your product on days that aren't as busy otherwise you're going to get told that a lot of their product is sold out. Order online before you go pick it up, trust me... COVID19 lines are super long, might as well just stand in one line to get your order, than to stand in one line to get in, and then another line to get to a cashier.
Absolutely Loved this place. Dope environment and best pods are always available. Definately coming back soon.
This place is awesome. Justine was great. Clean and nice place. Would come again. Love it.
was the spot to go too but no more they did not back up their warranty policyto help my problem which sold me a raw garden refined live resin cartridge in the first place they wanted to sell me a select battery when my raw garden battery works just find...
My clerk or rep Carlos, assisted me in getting what I needed and also aided in helping me pick what could assist me in dealing with my chronic pain. He listened to what I was asking for and also gave his own recommendations on products. It was a plus that he actually has experienced with the products and was able to understand the experience I was looking for. Definitely a store I will frequent and recommend.
Great place to buy the stuff and great staff thank you Kim for helping me out on my first time being there. Looking forward to return :)
the place was pretty chill, workers are friendly and you got so many options. Ended up getting some edibles(pink lemonade gummies) and disposables vape, they are amazing, would definitely come back for another visit!!
An absolute must! This place is high end and by far the best cannabis store around. They have everything you need and sell all products not just the Stiiizy brand. The staff is extremely knowledgeable and friendly, you don't feel rushed. The atmosphere and decor are on point. Check in and payment are a breeze if you have the Hypur app, if you don't, no worries check in is still painless and they have an atm or you can pay cash. There's plenty of parking, a concern I had being that it's in DTLA. Easy on and off the freeway. Check them out!!
Walked in and everyone was very helpful and my bud tender was Kim, very nice and helped me in every way possible. She also let me know of deals and she let me know how I can earn points. Definitely going back
I love stiiizy as a brand love the pods but when I went to their downtown la store (which is huge) I was very disappointed, I understand they try and help people fast but there wasn't really a line and the bud tenders were kind of rude. They assumed that you already knew what you wanted, and it was my first time there and they don't have an online menu which made it harder. Both budtenders that helped me weren't that helpful didn't really know a lot about the product they just get attractive people to work there and it's sad bc the girl didn't know anything about the strain other then that it was a Sativa and mostly just wanted me to hurry up and pay she had no energy and looked like she wanted to leave. I had kindly asked her if she could pick out a pre roll for me since they had so much and she rolled her eyes as if it was so hard. Sad especially when they promote such a big store. They barely had any half gram pods when it's a flagship store which also says a lot, it is honestly just hype, they have the worst service. I get it the pods are great but that is the only thing they have going for them. Would gladly go to a different dispo.
To be honest I really like stiiizy and I buy them whenever the raw gardens are out of stock at the shop I go to., so when I was in DTLA I thought I'd pull up at the actual store and cop one there. The security dudes are nice as hell shout out them they're cool, but MAN the lady at the front with the iPad, she'll either scan your ID or send you to a front desk with a iPad to get signed up. Waiting in the line I had seen her roll her guys or grunt under her breathe at nearly every customer that either didn't under stand what she said the first time (pretty loud in there by the way) or in general was displeased with what the customers were doing for whatever reason. As I got to the front she told the couple in front of me, who were new, to stand behind the people currently at the desk. And when they stood directly behind them like she asked, she rolled her eyes, grunted and pretty rudely pointed to a area to the left of the person she said to stand behind. Don't know why she didn't just say to stand beside them. But hey that's her choice and she clearly was frustrated with people not understanding he obviously confusing instructions. Don't know how she couldn't wrap her brain around it. Then I came up, she told me to do the same, so I stood to the left of them, but also a little back to keep 6 ft away, at which point she now rolled her eyes at me and pointed at the ground. At that point I just walked out. Didn't say nothing but you can't expect people to want to spend money at your business if you can't keep your attitude in check leave that shit at home ain't nobody tryna deal w that . Again the security guards and pretty much every one else was nice. The store also follows the 6ft rule so that's good. Unfournately I'm gonna have to stick to raw garden now.
I come here very often and everything is perfectly priced! I absolutely love it, especially the everyday deals! The people here are so nice and always has great attitude i can legit go to any shop thats near but i genuinely love the drive and knowing that they will always have the product i want
I had high expectations for this store but the person helping me was not friendly and busy talking to her friends. I dropped 200 there so you could do better than one word responses back to me. other workers seemed super nice though.
They don't accept credit cards anymore and they also want you to use this shitty app if you want to use debit card. I'll comeback if they start taking credit cards again like a normal business
They need to work on their curbside pickup, yesterday I waited 90 min for my curbside. I told them i was outside they never came out, i was forced to go inside only to be told they went outside and didn't see me, i think they meant to say that they looked outside hoped i left and didn't bother to text me, even tho I informed then i was outside. I don't bother going in because the budtenders always claim they don't have the product, even tho the booth next to them will, so its a lottery if you get the booth with your desired products. When you try ordering online it says some items are for walking in costumers but even when you go in they dont want to look for it. SoAfter goin in to let them know I've been waiting for over an hr it was obvious they dont bother with their curbside!!! I was forced to go into this little waiting room they have, where they expect you to pay while 30 people walk right behind you half a foot away. No thank you, they need to practice social distancing and get their products organized and if they're going to have products for walk in only they should have employees actually look for them or put them up online. This place is unorganized
Beautiful store!! Very impressive. However, all of the flower on display to view was old and yellow, with little smell. I purchased the Stiizy brand "Stiizy Cake" and after I left, looked at the harvest date(10/1/18), over a year ago, and the package date (3/19/2019), several months later. It is now 11/14/19, and the THC levels that were tested has to be lower due to degradation by light. No wonder all of their flower looked old, it was harvested over a year ago, then left to dry/cure for over 5 months before even being packaged for sale. Not to mention it looked as if it had already been kiefed. I also purchased edibles and concentrate. I love the Stiizy pods for their convenience, but they are seriously lacking in the fresh flower department. I can also get Stiizy pods(real) cheaper at my local dispensary. The budtenders could also use a little bit more knowledge of the product they are selling. Overall, great looking retail space, just a little overpriced, and could use a little more attention to detail. Doesn't anyone else notice how old the flower looks? Great selection of edibles, but a lot of edibles and concentrates on display were sold out. Hopefully with the arrival of their live resin pods in December, they will update their stock of fresh flower. Love Stiizy, but trying to offer a little constructive criticism concerning my experience.
Great service and products. I reccomend paying them a visit and trying out their products. Definitely top quality. Not a big smoker but their CBD/THC eases my anxiety and stress.
Great service! Great deals , flower & bomb edibles! Not pricey at all , you walk out with legit bomb products for a descent price! Would definitely recommend! Come check them out! No bunk, straight fire! Even their lowest priced 8ths are & not pricey!
This place is amazing! You can tell they put a lot of thought into the decor and layout of this store. It is clean and looks incredible. My name is Ashley and I actually had a female named Ashley help me out. She was super sweet and knowledgeable!! I would recommend having her! I appreciate the kind staff and large amount of parking spaces! Overall, it is a great experience coming here.
What a spectacular store!!! This is the most beautiful place I have ever purchased marijuana. Vik was patient and knowledgeable, and overall it was an awesome experience! The prices are great despite it being such a classy place. You'd think things would be more expensive, but nope! Found some Strawberry Banana Diamonds from Nug that I cannot wait to dab later. Two thumbs up!
Way overpriced. Our local shop has better deals on Stiiizy products. Budtenders were extremely slow. There was no actual line or any organization by anyone who worked here. It was literally just a bunch of people crowded around the counter and took almost two hours for me to get any help. The security was rude and kept yelling at people. Really poor experience over all. Never coming back.
such a cool experience. from the store to the staff. everyone was super welcoming. shout out to karina, she was sooo helpful and the nicest babe ever! i came here with my fiancé and we had such a fun time. it's so innovative in here too. lots of cool stuff and their merch is dope too!
Visited on a Wednesday afternoon and luckily it wasn't busy and there were no lines. The location is huge, and it felt like walking into a large department store. Very cool location and the parking lot is ample. Check in is fast and easy for Recreational users (just a scan of your ID) and having a Medical recommendation would only allow you to purchase a higher limit of flower or concentrates and do not have any FTP deals.You are probably wondering why I gave them 2 stars. The Product itself is top shelf and excellent quality. The hosts were nice and quick to get you in and out. However the customer service interaction between the budtender and patient was seriously lacking during my visit. This is the most important piece of the sale, and think STIIIZY should focus on training their budtenders to be friendly, knowledgeable, and helpful. Today, they must have had at least 30 budtenders helping customers. I get you have to move the line as fast as possible, and that it can get busy, but it wasn't busy at the time I went. The budtender I was directed to was rude, did not know anything about the products I was interested in, and told me incorrect details about what is in stock. I went along with another friend and she said her budtender was nice, but when she asked a question about a concentrate, Her budtender had told her " I only smoke flower and not concentrates, so I can't help you with that question" In an event like this, I think the employee should probably reach out to another trained employee to help answer any Medicinal questions that may arise from customers ready to buy. My budtender, made me feel rushed (again it wasn't busy), was not helpful, and told me that they were out of specific live resins. She brought over what was left in stock and it was only 3 choices. After I checked out, I found out from my other friend whom dealt with a different budtender, that there was a plethora of live resins available and she got other live resins that I had my eye on from the WM menu, but was told that they were out of stock. With all the TV screens, tech and huge walls, they should have a live in-stock menu up somewhere. It would help customers (and budtenders) know what is available, the costs, etc. In My case, I could have and would have spent more, but was told that there was no stock, when there was.
Normally come here but tonight... I spend almost 60$ after tax for a cartridge and the oil is BLACK won't exchange my product after I bought it because it was functional on a battery without signs of issue. This cart is an issue!
Great place with great services. The warehouse is here too and it is huge. Staff is courteous and wearing gloves. Busy location but easy to get to off the 101 union station exit, Vignes, and from Alameda streets. Plenty of parking but busy. Bring meter money as parking may be in short supply and construction is in progress off Center street.
Okay, I am not one to leave bad reviews. But, this needs to be know because it isn't my first time this happens with them. I smoke nothing but flower, and picking up from Stiizy is really my last options because reality their weed sucks, I KNOW THAT. But, I was running late and it's on my way home so I thought I'll give another try! BIGGEST DISSAPOINTMENT for 10738 time. So I decided to come here and address it! DO NOT buy weed from them. Their weed is absolutely the most dry weed ever!!I mean you touch it and it breaks! I been a weed smoker for 15+ years and when I tell you their weed sucks, it SUCKS!!
amazing my first dispensary and it was sooo nice and organized had aesthetic, the workers were very friendly and helpful i just loved the whole ambiance and high end vibes of it
Victoria on pot 2 ! She deserves a raise xxxx 2! She gave us such good service & a cool ass vibe!
Man this is horrible. As a regular customer, I shouldn't be getting turned awya waaaaay before closing time. Wtf is going on stiizy? This is seriously not ok. Obey your hours of operation.
Can't believe they can take a single order right.The workers here need to come sober to work.Bud tender messed up on a simple order.When I noticed I was almost home so I turned back and said today I got time. So I went back.Besides parking far when I went in there and told them what happened they started treating me a little rude like I did something bad like I messed up.And of course I only brought back the stuff I was returning and then the the girl not even a lady told me all rude to go back to the car to go get the rest. "Excuse me" so I went all the way back because today I got time. I showed her the and was like am so going to get a free joint for doing all this extra work that I didn't messed up on because y'all came high to work and can even take the right order? All rude she said are you going to tip me. I was like what? Again after y'all messed up and made me walk all the way back to the car? She was like yeah and I was like nah your out of your mind. I finally got my exchange back just to find out they didn't have the flavors any more. End up getting other random stizzy flavors. Anyways what the hell. Where y'all manners and professionalism and costumer service?Y'all need to get tested smh no flower for y'all if y'all can work under the influence. Rookies.And they didn't even give me a receipt.
Hot garbage! Pick ups always bug out and are somehow always out of stock for EVERYTHING and they won't even notify you they'll just stay quiet and act like nothing happened. Just waited 2 hours after they already accepted my order, called them to ask for an update and they tell me they have items out of stock in my order and tell me to just come in talk to a budtender. Problem with that is that all these budtenders don't even know what the fuck they're talking about! On top of that they all act like they've never had any social interactions in their life...Me: you have moxie wax in stock?Budtender: uhh no we're outMe: *looking right at it on the shelf behind him* Bruh it's right thereBudtender: oh I didn't see that my badProceeded to happen like 3 more times, asked for an Elyon 1/8th, "oH thOsE ArenT iN StOCk." Yet I see them behind him on the shelf again....These people are idiots. They don't update their pick up website and they're careless about helping the customers. A JOKE. Would give 0 stars if I could. So careless.
Excellent service and all of that... Took a walk from Union Station before my bus back to an oasis in the desert, thought about Pupusas but resisted, and also regret it. Entrance was grand, service was excellent. SelectionWas wow with a capital W! I didn't pick up any pods, just pre-rolls for the ride. Service representative was on point, as well as the joints. I am sure to return and take selfie's the next time. Bless up, Jah Rastafari
Like the location always parking
This is the spot. The budtender Jose was nice and knowledgeable he let us know whats up and what's dank. I recommend going here. Nice atmosphere great people safe with security walking back and forth. Legitimate place. I would come back for sure soon
Place is awesome. I just wandered by trying to get to Union Station, saw the crowd and went in. An absolutely overwhelming selection of product. Staff was friendly and knowledgeable, the price was reasonable and the place was clean. Now let's see how good the product is. Buzz buzz
One of the best dispensaries in the world. Let's not forget their staff they are very friendly and helpful. Good prices affordable!
Went to buy a cartridge and try a new resin dab...
STIIIZY DTLA is committed to supplying premium quality cannabis products. Get yours today! Introducing the new generation of cannabis. Fully equipped with interactive / visual art installations, exclusive STIIIZY merch, and more STIIIZY DTLA is your one-stop shop for all things cannabis and lifestyle! Visit now for an immersive cannabis experience like no other. STIIIZY DTLA WILL REMAIN OPEN DURING REGULAR HOURS DURING QUARANTINE AND HOLIDAYS WE ENCOURAGE SOCIAL DISTANCING About Us WE ARE NOW TAKING PHONE ORDERS AND WEEDMAPS ORDERS. CALL TO PLACE YOUR ORDER AND SKIP THE LINE! COME TO THE FRONT AND INFORM SECURITY THAT YOU ARE HERE FOR PICK UP. THEY WILL DIRECT YOU TO THE PICK UP LINE! PLEASE BRING VALID/ UP TO DATE ID!