Reviews of Great Northern Cannabis - Downtown
3.5 (26 reviews)

i come to GNC consistently just because of how close it is to my home. as far as flower goes it's not horrible based on the price point. as far as the cartridges the product itself is good but i have had a number problems with them. first time, which was probably a month ago i bought a cartridge and i it brought home. when i attempted to screw in the connecter piece for my palm vape (which i have bought countless 1/2 gram cartridges from GNC for) the threads on the screw & the cartridges didn't match and would not connect at all. the screw would literally fall off. annoying but okay no problem i thought, the thing they say every time you purchase cartridges from them is "return in 72 hours if there are any issues". i came back in probably 15 minutes later to get very rudely acknowledged by the short bleach blonde girl, telling me i can't have the cartridge that i just purchased in the store. okay my bad i understand you try your best to comply with the strict laws but she could have gone about it completely differently considering i was just there 15 minutes ago and got my ID checked by her. i get in and explain my issue to an employee who responds "yeah that sounds like a battery issue" i tell him no... the battery works it's just the threads of the screw don't match your product, and that i had just purchased the same cartridge, same strain, same brand 7 days before that. she responds "well the screw is part of the battery so it's definitely a battery issue" as if she completely disregarded what i had just said. probably about 5 more employees come up to look at, including tyler who another employee said was his manager, who all reiterated the same thing the first girl said. i asked if we could try another cartridge and see if that will fit but they said "no because there's no detectable issues with the original cartridge we will not replace it" not even willing to use power of deduction to help fix my problem. FINALLY, the actually manager comes over (i wish i could remember her name) looks at it, and pulls out an empty cartridges and sees that my screw is working correctly and that the issue lies with the cartridge they had just sold me. this whole fiasco took probably 40 minutes and wasted my entire morning before i had to go work.so since then i've been reluctant to come back just because that was such a huge annoyance and really made me upset. but today i decided to give them another chance. i bought the product and connected it to my palm vape but it didn't smoke at all. this is a $32 battery that i've had since september that i use regularly so i kind of figured it'd be coming to end of life soon but it struck me as questionable only because it was working fine yesterday. so i walk back in for them to test it just to make sure they verify the cartridge is working. bleach blonde attitude girl is the same one helping me now, who goes and tests the cartridge after i express my issues to her. she comes back and says "yeah it looks like it's working so there's nothing we can do for you". no solution is offered or nothing beyond that. you work in a retail store, why wouldn't you try upsell me or offer me a solution? just "it's working fine so bye" is the vibe i got from that girl.i'm pretty sad about all of this because they have decent product at a decent price. your customer service needs serious work. and the blond girl needs a very serious attitude check. i'm sure i'm not the only customer she's treated this way. i shouldn't feel like i could cry because i'm so upset after leaving a pot shop. you guys lost a customer for good today.the only good thing i can say from my experience today is Garrett and Brittany at the front are awesome employees. when blond girl wrote me off i then went up to them and said the same thing to them "maybe my issue is the battery" they immediately pointed me to batteries they sell and gave me solutions and recommendations. and then helped me after when i came in after that too because i couldn't figure out how it works. on top of that while they were helping me garrett was hustling to make sure people were assisted as soon as they walked in. you guys are great and were incredibly helpful.

Visited this store again recently, and I found the customer service to still be excellent with a great selection of products and some of the best prices in Anchorage. This is a great downtown shop.

Worst store in Anchorage. Crappy over priced weed, their menu is never ever up to date. They claim to be the "cheapest" in town yet they never have the low prices they swear to have. Plus, their employees can't seem to get off their high horses. Seriously, go to AK buds on 5th and Karluk or Cannabaska on Tudor and Arctic instead.

This place is off the hook Love their sale prices and varieties Great staff Great environment Big smiles makes you

Best shop in town dope location excellent spot in downtown excellent service very good prices and selection for all the people diverting bad reviews on this place shame on you!

Been coming here since they've opened!! I love how professional and clean the environment is. The staff and quite knowledgeable about the products and make me feel like family. Also, they always have good prices and great sales! They always have the best cannabis, and a great variety!

I was in the downtown shop a few nights ago and had horrible customer service. Kelly with short black hair, would come out from the back and Yell at customers asking if they wanted deli. She did not explain what Deli was, just yelled at you to ask if you wanted it. She would then yell at you to get in the middle line but not help you. The Deli line then piled up with customers as the other bud tender at the Deli line was going very slow. Every time I'm in there this Kelly bud tender is rude. Why would you keep such a rude employee who explains nothing and helps no one, she just rushes right to the back of the store.

GNC is a great place but lately there has been a lot of turnover so don't know what's going on. Usually have great deals and the budtenders know their shit. It is the closest place to my house.

This is my favorite dispensary in Anchorage. Kelly is the best budtender. She remembers my name and really knows the product. She will actually guide you through your experience, instead of just selling you bud.

They put on nice airs on the surface, but when it comes down to what matters, these guys don't really care about the customer. Check out what got them into the news not too long ago and you'll see why.  Don't waste your hard earned money here, cause all that really matters to them.

Dishonest bud tenders. Thiefs stole money

First time back in 18 years very shocked there are multiple dispensaries. Love how this place is open til 12 at night. Super nice and welcoming just didn't like the fact I had to pay cash but later found out why. Wish there were more candy choices especially with the gummies.

Maria at the Dimond location is the most helpful bud tender I have ever encountered. That being said, i really enjoy the friendly and upbeat people at both locations and there is always a good selection to choose from. The shops are clean and well put together and I enjoy the text message deals!

I had posted a amazing review that had received over 30,000 views as they emailed me informing me. Now it's gone for some reason. This place has great service but the Prices are high due to premium product.I was a regular but the discount system makes it so you don't even want to use it and the prices are absurd. They also delete reviews they don't like. My first review and first time was fine so I left a good review with photos. Yelp emailed me saying Over 30k had viewed the review. Then the owner had it taken down. He cherry picks which reviews he wants to stay.

Definitely one of the nicest and cheapest shops in Anchorage. But also a shop that I advise people not to patronize because I have concerns the owner is playing the long game and  deliberately undercutting the market with the intent jacking up prices once he puts the competition out of business.  I certainly don't want to malign the dude, but the guy who owns this place is a very savvy business owner.  That being said, I've heard great things about his product, the store is gorgeous and the prices are great.  It's so it's kind of hard to argue with that.   The only conclusively negative thing I can say is the parking sitch is super shitty.  Ride your bike. ;P

Came by to explore. In town for a couple of days and thought we would check out what is going on. We have been to recreational spots in Colorado and thought it would be fun to compare and contrast.I do not typically partake these days. My wife has never done so. Met at the door by a mildly aggressive, but not unpleasant gal seeking ID. I produced my PA Permit to Carry photo ID - no good. Rather than have a moment I offered my PA driver's license. Ok. We proceeded to the back showroom beyond a keyed doorway. All goods are displayed in nice looking jewelry like cases. Seems a bit precious to me but I guess that is how they do it these days. It was explained that it is not legal to smoke in public, or in the store, but if you are discreet police won't fine you. Still seems a bit goofy to us. Legal to purchase but not use? If I buy a beer in a bar I can drink it there but not on the street. Also, I took note of the prices. Way off the chart from what I recall from the old days. We bought some edibles for later in the trip.The store was not crowded at lunchtime on a Thursday. Ambiance "a", Service "a". I do not think it would be fair to rate the product quality or value as I am no expert. If I have a notable experience after I try the edibles I will edit this review.Mark.Caveat -

Have to take  my previous review down a few notches. Really disappointed lately in this shop. They are acting so weird about their discounts now. Went from a 20% discount down to a point system where if you get 55 points you get 2 dollars off. They keep changing the system they use. You're supposed to check in but now they want you to bring in the actual phone too? What the hell? The account is attached to my phone but sometimes my husband goes in while I'm at home. They are so worried about people cheating their discounts somehow that they don't recognize a regular customer?  Ok bud.So my husband goes in the other day to get some Tundra Berry which we really love. The bud tender told him he had to have my phone for the discount but I wasn't there. When my husband asked him a few questions he was told curtly that if he didn't like it there are other shops in town. We didn't like being treated that way when we come in SEVERAL times weekly to give them business. He was very rude to my husband. Do you know what? We took their advice and decided to try other shops. There are actually some really good ones now and when I try more of theirs I'll leave a review for them. Thanks for the advice about the other shops Great Northern!  You're not the only ones with good buds. If we come in now it'll be because we're desperate. Way to chase away a good customer.

Great Northern for over two years has been my go to pot shop but recently they have been far from my favorite. Just using today as an example, I tried to redeem points I have accumulated on their reward system for prerolls. I was only able to get one preroll that cost 275 points and was not allowed to use anymore points. I've always been able to use all my points and never limited to one preroll. Then, when I was checking out the bud tender said I can't use my veterans discount for a cartridge because I used points and that counts as a "discount". This also must be a new change because I have never ran into this either. On top of the issues I ran into today I noticed their prices are some of the highest in town now and with the news reports of moldy weed, I would just avoid this place all together. I used to buy a couple ounces a month from GNC, now I'll take my business elsewhere!

Always super nice and friendly. Shout out to Kathryn, shes amazing

Very interesting shop especially because in our state recreational pot is illegal.  It was a very nice shop right across from the visitor center and the employees were very friendly and educational.

This is one of my favorite dispensaries, although not quite my favorite.  I like how the store is always clean and the people are friendly.  There's always a HUGE selection of flower and pre-rolls, but what I like the most is the selection of FECO.  This is the best place I've found for buying FECO; and I usually grab a couple pre-rolls to try something different.  The prices here are about average for a dispensary, but they almost always have some sort of deal going on, too.  Overall I'm a regular here for a few good reasons:  service, quality, and friendliness.

Good selection. Best prices in town for quality and quantity. I’ve noticed pre package buds at other stores are dry (will turn to powder when attempting a roll) and due to dryness is less than declared weight. Just a hint to the growers CURE YOUR WEED with care and time and easy on the sodium lights. Your ruining good weed for profit. It’s about the weed not the dollar. Old school knows best. Great service at GNC. The clerks are polite and knowledgeable.

Purchased three prerolls priced at $22, $8, and $5 and was told the total would be $58. I said "Wow, the taxes on these must be outrageous." The attendant just laughed and said "Yeah, you wouldn't believe it!" so my husband asked "What are the taxes exactly?" to which the attendant said "Oh, its rolled directly into the price." I then asked why my prerolls (priced at $22, $8, and $5 and apparently already with the taxes rolled in) had rung up to $58. Then suddenly he realized there had been a "mistake" and he had to call the manager to get us a refund. We had told him it was our first time in the shop and it felt as though he used this information to try to take advantage.

Great Northern always have something I like,and the prices are ways good,and the staff is great.

Big menus on TVs, friendly staff, and they accept debit cards unlike most places that are cash only.

They are very polite and knowledgeable, their pre rolls and flower are what I usually get. If you have to get bud from downtown go here. Clean and quick